2010 TOYOTA RAV4 Complaints

THE FRONT HEADRESTS ON THIS VEHICLE, BOTH PASSENGER-SIDE AND DRIVER-SIDE, ARE SITUATED MUCH TOO FAR FORWARD. THE HEADREST PUSHES ON THE MIDDLE OF ONE'S HEAD, CAUSING A CHIN-FORWARD / HEAD-FORWARD POSTURE, WHICH IS UNNATURAL AND ERGONOMICALLY INCORRECT. THERE ARE NUMEROUS FORUMS AND MESSAGE BOARDS ON THE INTERNET ON WHICH DRIVERS OF NEWER VEHICLES SUCH AS THIS ONE ARE COMPLAINING ABOUT EXTREME PAIN BEING CAUSED BY THESE HEADRESTS. IN MY CASE IN PARTICULAR, THE MALPOSITIONING OF THE HEADREST IS CAUSING VERTEBRAE IN MY NECK, ALONG WITH MY UPPER TWO RIBS, TO BE PUSHED OUT OF PLACE. THIS CONDITION CAUSES EXTREME PAIN, HEADACHES, AND FATIGUE. ADDITIONALLY, THE MIDDLE OF THE HEAD BEING PUSHED SO FAR FORWARD, AND NO SUPPORT FOR THE NECK, WOULD SEEM TO ME A VERY DANGEROUS COMBINATION IF A HIGH-SPEED CRASH WERE TO OCCUR. THIS POSITIONING SEEMS THAT IT WOULD BE EXTREMELY DANGEROUS TO THE NECK VERTEBRAE.

ON AUGUST 3, 2011 EVERYTHING WAS NORMAL. I STOPPED FOR FUEL. I THEN STARTED THE ENGINE AND SHIFTED INTO DRIVE WITH MY FOOT ON THE BRAKE. THE ENGINE BEGAN RACING AND MAKING LOUD STRANGE NOISES. THE STEERING WHEEL WAS SHAKING IN MY HANDS. I IMMEDIATELY SHIFTED BACK INTO PARK AND TURNED THE ENGINE OFF. I RESTARTED THE ENGINE AND EVERYTHING WAS NORMAL. ON AUGUST 4, 2011, I TOOK THE RAV4 TO QUALITY IMPORTS, A DEALER IN FORT WALTON BEACH, FLORIDA. THE DEALER WANTED ME TO SEE TOYOTA'S SIDE OF THE STORY. WITH CONSIDERABLE EFFORT ON HIS PART, HE UNINSTALLED THE VERY HEAVY SEMI RIGID AFTERMARKET RUBBER MAT AND REINSTALLED IT TO REST ON THE ACCELERATOR. HE THEN SAID, "THIS IS PROBABLY WHAT HAPPENED." THIS VERY HEAVY SEMI RIGID FLOOR MAT IS PRECISELY CONTOURED TO SNUGLY FIT IN THE EXACT CONTOURS OF THE FLOOR BOARD. THERE IS NO ROOM FOR THIS MAT TO MOVE, BECAUSE IT FITS SO SNUGLY WITHIN THE CONFINES OF THE MOLDED CONTOURS. THE RUBBER MAT HAS NEVER MOVED IN OVER 6,000 MILES OF DRIVING. I HAVE A CLEAR SOFT VINYL MAT ON TOP OF THE HEAVY SEMI RIGID MAT; THE VINYL MAT THAT HAS NEVER BEEN ANY TROUBLE. ALSO, THE ACCELERATOR PEDAL HANGS ABOVE THE FLOOR MAT THUS MAKING IT IMPOSSIBLE FOR A MAT TO SLIDE ON TOP OF THE PEDAL. THE DEALER THEN INSTRUCTED ME LEAVE AND OBTAIN INSTRUCTIONS BY CALLING THE TOYOTA CUSTOMER EXPERIENCE CENTER. I CALLED 800 331 4331; I WAS GIVEN CASE NUMBER 1108040789. THE TOYOTA REPRESENTATIVE ASKED ME HOW FAST I WAS GOING. I TOLD HIM I WAS STANDING STILL WITH MY FOOT ON THE BRAKE; HE RESPONDED, "I GUESS YOU DON'T KNOW HOW FAST YOU WERE GOING." HE INSTRUCTED ME TO WAIT FOR A CASE WORKER TO CONTACT ME. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, APPROACHING A STOP SIGN, THE BRAKES WERE ENGAGED FIRMLY AND THE ENGINE BEGAN TO REV FOR APPROXIMATELY EIGHT SECONDS. THE CONTACT DROVE HOME WITH CAUTION AT AN EXTREMELY LOW SPEED. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER A RECALL RELATED TO THE DEFECT. THE NHTSA CAMPAIGN ID NUMBER WAS 10V017000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL). THE CONTACT WAS DISPLEASED TO KNOW THAT THE REMEDY WAS NOT SUFFICIENT. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT A FIELD ENGINEER WOULD INVESTIGATE THE ACCELERATION PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 6,300. THE VIN WAS UNAVAILABLE.

I LEASED A 2010 TOYOTA RAV4 IN MARCH 2010. THE CROSSOVER HAS BEEN OKAY. ONE PROBLEM BEING WHEN I AM ON AN INCLINE, SAY AT A STOP LIGHT AND TAKE MY FOOT OFF THE BRAKE AND APPLY THE GAS THE RAV4 ROLLS BACK LIKE ITS A STANDARD. I HAVE ASKED SEVERAL TIMES WHEN I HAVE BROUGHT THE RAV4 IN FOR SERVICE. THE SERVICE DEPT TELLS ME THE FEATHER BOTH THE GAS AND BRAKE UNTIL I AM OVER THE INCLINE. I SPOKE TO SEVERAL RAV4 OWNERS FROM 2006 THRU 2011 AND IT SEEMS TO ME ITS ONLY THE 2.5 LITRE 4CYL THAT HAS THE ROLL BACK. THANK GOD I HAVE NOT ROLLED INTO ANYONE, BUT FEATHERING THE GAS ALL THE TIME IS TO MUCH. *TR

TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING OVER A CURB AND CAME TO A STOP WHEN IT CRASHED INTO A SIGN. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 10V017000 VEHICLE SPEED CONTROL ACCELERATOR PEDAL NOTICE AFTER THE CRASH OCCURRED. THE MANUFACTURER FILED REPORT 1105090968 AND STATED THAT AN ENGINEER WOULD INSPECT THE VEHICLE. THE PASSENGERS RIGHT ARM WAS INJURED. THE POLICE DEPARTMENT CASE NUMBER 20119885 WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 5,200.

WITH A TOTALLY DEAD BATTERY YOU CANNOT UNLOCK THE REAR DOOR WITH THE REMOTE ENTRY, AND THERE IS NO KEY IN THE DOOR TO ALLOW YOU TO UNLOCK THE REAR HATCH DOOR, WHERE YOUR JUMPER CABLES WOULD BE STORED. THUS YOUR JUMPER CABLES ARE NOT ACCESSIBLE FOR YOUR USE, UNLESS YOU CLIMB OVER THE REAR SEATS AND MANAGE TO LIFE THE FLOOR PANEL AND RETRIEVE THE CABLES. POOR DESIGN AND COULD BE A SERIOUS SAFETY ISSUE UNDER SOME CONDITIONS. *TR

TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE ROLLED BACKWARDS WHEN HE REMOVED HIS FOOT OFF OF THE BRAKE PEDAL IN THE DRIVE POSITION. THE CONTACT STATED THAT THE VEHICLE RESPONDED AS IF IT WAS IN NEUTRAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FAILURE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 6,200.

2010 TOYOTA RAV 4. CONSUMER WRITES IN COMPLAINT OF THE PEDAL LOCATION *TGW THE CONSUMER STATED THE BRAKE AND ACCELERATOR PEDALS WERE DESIGNED TOO CLOSE TOGETHER WHICH CAUSED HIS FOOT TO BECOME TRAPPED UNDER THE BRAKE PEDAL. THE CONSUMER BELIEVED THE BRAKE PEDAL SHOULD BE REDESIGNED TO ALLOW FOR MORE FOOT CLEARANCE AND PROVIDE SOME LIGHTING TO THE FLOOR AREA. *JB

2010 TOYOTA RAV4 LIMITED EDITION. THE LOW PRESSURE LIGHT COMES ON IN THE DASHBOARD WHEN ALL FOUR TIRES ARE PROPERLY INFLATED. TRI COUNTY TOYOTA BLAMED IT ON THE TIRE PRESSURE IN THE SPARE. THIS PROBLEM IS RECURRING AND CAUSES ONE TO SECOND GUESS THEIR TIRES. THEY DO NOT HAVE A SOLUTION TO FIX THIS PROBLEM. *TR

THE CHECK ENGINE LIGHT CAME ON, SO WE TOOK THE CAR TO THE DEALER. GASOLINE HAD ENTERED THE GAS TANK VAPOR RECOVERY SYSTEM AND HAD RUINED IT. THE DEALER ADVISED THAT THIS WAS DUE TO A DESIGN ISSUE AND IS IN THE PROCESS OF INSTALLING A NEW, REDESIGNED GAS TANK AND VAPOR RECOVERY SYSTEM. WHAT WAS TROUBLING TO ME WAS THAT THE VAPOR RECOVERY FILTER TANK, ABOUT 3-4 GALLONS OF CHARCOAL, WAS FILLED WITH GASOLINE. I BELIEVE THIS TO HAVE BEEN A SAFETY HAZARD WORTH REPORTING TO YOU. *TR