2020 TOYOTA RAV4 Complaints

The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while using the A/C, there was an abnormally foul odor coming from the vents. The vehicle was taken to a dealer where a mechanic discovered mice had entered the vehicle through an opening in the engine and that droppings were found in the air filter housing. The air filter was replaced, and the contact was advised to use Lysol spray to spray the air cabin. Upon investigation, the contact's husband discovered that the wiring was made of soy-based materials which attracted rodents to the engine. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 23,000.

Code p268115 part failed at 60k miles outside of warranty. Plastic wasn't designed to withstand normal operation. Cracked and leaks coolant causing a short to battery.

My Toyota 2020 RAV 4 Hybrid accelerates in REVERSE when in drive mode and parked on an incline. My car ran over me on 2 occasions while outside the vehicle. Both times I pulled into my driveway, came to a complete stop, and believed I was parked and the car engine was off. Once I exited, I realized my car was still on, reached inside my car to push the off engine button, and the car IMMEDIATELY ACCELERATED in reverse (while in DRIVE MODE/not REVERSE or PARK MODE), knocked me down and pulled me under the front driver side tire and ran over my legs/body. The fire dept and police arrived to transport me to UCI Trauma Center. The car accelerated so fast that it knocked me down/pulled me under/rolled over my body, then rolled down the driveway, across the street, popped the curb and landed in the neighbor’s lawn – all from the force of acceleration in reverse while in DRIVE mode. This happens whenever the car is in DRIVE mode and you push the OFF button, the car accelerates in reverse when parked on an incline. This happens in parking lots as well with an incline. Toyota Service REFUSES to let me show them this product design defect and how the car accelerates in reverse while in DRIVE MODE when the "on/off" engine button is pushed off and the car is on a slight incline. It is a major hazard to the driver, passengers and community, whoever is standing outside and behind the car. Toyota REFUSES to memorialize this design problem. Our other Toyota cars require the car to be in park before you can shut it off and DO NOT accelerate in reverse when in the drive mode, only when in reverse mode. Toyota maintenance staff told me they are not allowed to memorialize the problem in writing; they won't come to my house to see what happened or let me demonstrate at their service facilities. The police officer told me he has seen this happen before, and that we were lucky no kids in the street were run over, which he said has happened before. How many others were run over?

Our RAV4 was parked in an open lot (not under any trees or overhangs) and was no inclement weather. The glass sunroof spontaneously shattered— we were lucky the cover was closed (we have heard of many such instances with Toyota from other people and have kept the cover closed when not in use), no one was injured, thankfully.

The contact owns a 2020 Toyota Rav4. The contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where a failure code was retrieved for an engine coolant bypass valve circuit short, and it was diagnosed that the bypass hose and valve needed to be replaced. The local dealer was made aware of the failure; however, the vehicle was not repaired. The contact referenced the failure to NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling). The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.

Every time I take my car to the car wash I have a really bad roof leak my head liner is damaged from water linking

The contact leases a 2020 Toyota Rav4. The contact stated that while idling at a red light, the vehicle would suddenly and unintendedly surged forward. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet notified of the failure. The failure mileage was 3. The consumer stated she intends to purchase the vehicle and would like it to be repaired.

Engine maintenance required notification came on. Car is only 3 years old. Dealership stated that the coolant bypass valve needs to be replaced and it could potentially cause a fire. Service professional at the dealership stated that this is a common issue and most of the time Toyota warranty doesn't want to repair it, also said that it should be recalled. I have also seen hundreds of people complain about this on Rav4 forums.

Cannot fill the 14.5 gallon fuel tank at the pump. Half tank takes 5.2 gallons and empty tank takes 10.2 gallons when empty light comes on. Distance to empty only reads 380 mpg on a full tank of fuel and vehicle advertised to go 580 miles at 40 mpg. This situation causes range anxiety and constant stopping at the fuel pumpto only add 5 gallons at a time not knowing how much available fuel at any point in time. I do achieve 40 to 43 mpg on average. Maybe 39 on highway as I stick close to the speed limit. Dealers state nothing wrong and will not help. Toyota corporate states vehicle working as it should. This is not correct. Please help.

I took my vehicle to the dealership (Doral Toyota) on 22-Apr-23 and spoke to Mr. Rafael Sanchez (title: Toyota Advisor) because the "Engime Maintenance Required" light went off. Mr. Sanchez verified the vehicle and confirmed that the "Enginge Coolant Bypass Valve" was defective but he stated that there are 597 other owners also waiting for the same part. They were not able to resolve the issue and no estimated time to get the part.