2010 TOYOTA RAV4 Complaints

UNINTENDED ACCELERATION O F TOYOTA RAV4 WITH "FIXED" ACCELERATOR PEDAL WITHIN 50 MILES OF DRIVING: 0N COMING TO TRAFFIC STOP ENGINE REVVED UP TO AN AUDIBLE HIGH SPEED. TO PREVENT A COLLISION I APPLIED INTENSIVE PRESSURE TO BRAKE PEDAL WHILE SETTING HAND BRAKE. CAR STLILL SEEMED TO BE IN FORWARD ROLL MODE, SO I PUSHED GEAR SHIFT FROM DRIVE THRU NEUTRAL,REVERSE AND INTO PARK. ENGINE SPEED RETURNED TO NORMAL IDLE WITHOUT FURTHER INCIDENT. I THEN DROVE 40 SOME MILES TO RETURN HOME. ON 3/27 I TOOK CAR TO THE DEALER TO REPORT THAT THE ACCELERATOR PEDAL MODIFICATION WAS A FAILURE. I TOOK DELIVERY OF THIS NEW CAR ON 7/31/09. WITHIN ABOUT 300 DRIVING MILES OF ACCUMULATED MILEAGE, THE 1ST UNINTENDED ACCELERATION OCCURRED REQUIRED ADDED PRESSURE TO BRAKE PEDAL & USE OF HAND(EMERGENCY) BRAKE TO STOP CAR & END ABNORMAL ENGINE SPEED. GEAR SHIFT REMAINED IN DRIVE. I HAD 3 TO 4 SUCH INCIDENTS WITHIN APPROX. 2400 MILES COMPRISING 40-50 TRIPS, NONE LONGER THAN 100 MILES. MOST OF MY DRIVING IS HIGHWAY TYPE, WHICH DOES REQUIRE INTERMITTENT BUT INFREQUENT TRAFFIC STOPS. ABOUT 200 MILES OCCURRED IN CITY-TYPE CONDITIONS (FREQUENT TRAFFIC STOPS) WHICH WERE SPREAD OVER ABOUT 12 OF THE AFORESAID TRIPS. ALL THE UA SITUATIONS OCCURRED UNDER THE CITY-TYPE CONDITIONS. I MADE SEVERAL TRIPS TO THE DEALER TO REPORT THE INCIDENTS AND TO OBTAIN HELP. AFTER THE 1ST ONE THE SERVICE DEPARTMENT CHECKED THE CAR & FOUND NOTHING WITH THE CAR'S SAFE OPERABILITY. I TOOK THE CAR BACK FOR SERVICE AFTER THE INCIDENT WHICH WAS POST SAFETY RECALL PEDAL MODIFICATION. THE RESPONSE WAS THAT THIS WAS THE FIRST THAT THEY HAD HEARD OF A "FIX" FAILURE. TOYOTA APPEARS TO CLING TO THE STICKY FLOOR MAT OR SIMULTANEOUS PRESSURE TO ACCELERATOR AND BRAKE PEDALS.

ON 1/28/10 AS I SLOWED FOR A TRAFFIC LIGHT THE RAV4 STARTED TO HIGHLY REV UP.( MY FOOT WAS ON THE BRAKE NOT ON THE ACCELERATOR) YET IT SOUNDED AS IF IT WAS GOING TO SPEED UP FOR NO REASON. IT DIDN'T ACTUALLY ACCELERATED. I WAS ABLE TO THROW THE GEAR INTO PARK AND IT STOPPED. THAT SAME DAY I BROUGHT IT TO THE DEALER AND THEY SAID THEY FIXED IT AS PER THE RECALL. ON 3/11/10 I WAS TALKING WITH SOMEONE WHO WAS OUTSIDE THE VEHICLE. I WAS AT A FULL STOP WITH MY FOOT ON THE BRAKE BUT STILL IN DRIVE. THE SAME HIGH REVVING AGAIN HAPPENED. I AGAIN THREW THE GEAR INTO PARK AND THE REVVING STOPPED. I BROUGHT THE VEHICLE BACK TO THE DEALER. THEY INSPECTED THE VEHICLE AND THEY HAD A TOYOTA FIELD TECH INSPECT THE VEHICLE. THEY FOUND NOTHING WRONG WITH THE PEDAL. I HAVE WITNESSES TO BOTH EVENTS. THERE IS SOME PROBLEM IF IT ISN'T THE PEDAL, IT IS SOMETHING ELSE. VEHICLES DON'T REV BY THEMSELVES. I REFUSE TO DRIVE THE VEHICLE AND I HAVE NOTIFIED TOYOTA. PLEASE ADVISE AND HELP ME I LIKE THE VEHICLE OTHERWISE. *TR

WE WERE DRIVING A 2010 TOYOTA RAV4 LIMITED WITH APPROXIMATELY 68 MILES AND WITH AN AUTOMATIC TRANSMISSION. WE WERE STOPPED ON AN INCLINE WITH THE VEHICLE IN DRIVE. WHEN THE BRAKE WAS RELEASED AND BEFORE THE GAS PEDAL COULD BE PRESSED, THE VEHICLE ROLLED BACKWARDS AS IF IN NEUTRAL ALMOST HITTING A VEHICLE APPROACHING FROM THE REAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PROBLEM WAS DUPLICATED MORE THAN ONCE ON AN INCLINE. THE DEALER(SERVICE SUPERVISOR) STATED THAT THIS IS A NORMAL OPERATION WITH THE AUTOMATIC TRANSMISSION AND FURTHER STATED THAT THE LEFT FOOT SHOULD BE KEPT ON THE BRAKE OR THE HAND BRAKE APPLIED WHILE STOPPED ON AN INCLINE. I FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE AND SINCE THE VEHICLE WAS ONLY TWO DAYS OLD, THEY TOOK BACK THE VEHICLE. WE WERE TOLD THAT TOYOTA OFFERS A HILL ASSIST ITEM ON CERTAIN RAV4'S WITH A V6 AND 4CYL RAV4'S WITH A THIRD ROW SEAT ONLY. IN THE VEHICLE HAND BOOK THERE ARE NO CAUTIONS OR WARNINGS ABOUT THE VEHICLE ROLLING BACKWARDS WHILE STOPPED ON AN INCLINE AND IN DRIVE OR ANY OTHER WARNINGS OR CAUTIONS ABOUT THE TRANSMISSION THAT I COULD FIND. *TR

I WAS LEAVING MY HOME IN MY 2010 TOYOTA RAV4. I PUT THE CAR IN REVERSE AND IT INSTANTLY BEGAN TO ACCELERATE AT A VERY HIGH SPEED. I IMMEDIATELY PRESSED DOWN ON THE BRAKES AS HARD AS I COULD. HOWEVER NOTHING OCCURRED THE CAR CONTINUED TO REVERSE RAPIDLY. I SHIFTED INTO NEUTRAL BUT IT WAS A SMALL SPACE AND BY THEN I WAS NEAR THE STONE FIXTURE WHICH THE VEHICLE HIT. THE FIXTURE WHICH WAS SOLID STONE WAS IN THE GROUND, IT WAS UPROOTED BY THE VEHICLE. IN ORDER FOR AN OBJECT LIKE THIS TO BE UPROOTED A GREAT DEAL OF SPEED WOULD NEED TO BE INVOLVED. MY DRIVEWAY IS ON AN INCLINE AND I NEVER PRESS ON THE GAS PEDAL WHILE REVERSING AS THE VEHICLE WILL REVERSE ON ITS OWN DUE TO THE INCLINATION. *TR

MY RAV4 WAS PART OF THE RECALL. ONE, I BOUGHT MY CAR ON 1/18/10. I HEARD TOYOTA FILED THEIR CLAIM ON 1/21/10. THE RECALL WAS ANNOUNCED ON 1/26/10. I WAITED UNTIL BEGINNING OF MARCH FOR RECALL LETTER AS INSTRUCTED BY TOYOTA AND I NEVER RECEIVED THE RECALL LETTER. I CONTACTED THE DEALERSHIP AND WAS TOLD THAT TOYOTA DOESN'T SEND OUT RECALL LETTERS AND THAT I SHOULD COME IN FOR RECALL. LAST SATURDAY THE PEDAL WAS FIXED BUT THERE IS A BRAKE LAG, MEANING THE CAR WILL NOT STOP IN TIME, YOU REALLY HAVE TO PUT A LOT OF PRESSURE TO STOP THE VEHICLE. AS PER DEALER, THEY DON'T SEE ANYTHING WRONG WITH THE CAR AND WHEN I ASKED THEM CAN THEY TELL ME IF THE CAR IS SAFE TO DRIVE THEY TOLD ME THAT TOYOTA CAN NOT MAKE THOSE GUARANTEES. I DON'T FEEL SAFE DRIVING THIS CAR AND WANT TO RETURN IT SINCE AS PER TOYOTA IF THE CAR WAS PURCHASED/LEASED WITHIN 5 DAYS OF RECALL/PRODUCTION STOPPAGE THEY WILL TAKE IT BACK. I CONTACTED THE DEALERSHIP AND THEY TOLD ME THAT I SHOULD CONTACT TOYOTA DIRECTLY WHICH I DID AND NOBODY IS ANSWERING THE PHONE-ITS ALWAYS BUSY. ON THEIR WEBSITE, IT DOES INDICATE THAT THEY WILL WORK ON CASE BY CASE BASIS FOR TAKE BACKS BUT NOBODY FROM TOYOTA IS WILLING TO HELP. HOW DO I PROCEED? CAN ANYBODY HELP ME? *TR

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE APPROACHING A STOP LIGHT AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE CRASHED INTO A PRECEDING VEHICLE THAT WAS STOPPED AT THE TRAFFIC LIGHT. THERE WAS NO PHYSICAL DAMAGE TO EITHER VEHICLE. LATER, HE WAS NOTIFIED THAT THERE WAS A RECALL PERTAINING TO UNINTENDED ACCELERATION (NHTSA CAMPAIGN ID NUMBER: 10V017000, VEHICLE SPEED CONTROL: ACCELERATOR PEDAL). WHILE TAKING THE VEHICLE TO HIS LOCAL DEALER FOR RECALL REPAIRS, THE VEHICLE EXHIBITED THE SAME FAILURE. WHILE APPROACHING A STOP LIGHT AT 15 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE BY PLACING THE GEAR SHIFT INTO THE NEUTRAL POSITION. THE FAILURE MILEAGE WAS 3,200 MILES AND THE CURRENT WAS 3,700 MILES. UPDATED 6/3/10 *CN THE CONSUMER STATED THE RECALL THAT WAS PERFORMED ON THE VEHICLE DID NOT RECTIFY THE PROBLEM WITH THE SUDDEN ACCELERATION PROBLEM. THE CONSUMER STATED HE HAS EXPERIENCED SUDDEN ACCELERATION THREE TIMES SINCE THE RECALL WORK WAS DONE. UPDATED 06/15/10.*JB

MY RAV4 WAS PART OF THE RECALL. ONE, I BOUGHT MY CAR ON 1/22/10. I HEARD TOYOTA FILED THEIR CLAIM ON 1/21/10. THE RECALL WAS ANNOUNCED ON 1/26/10. I FEEL THE DEALERS MOST HAVE KNOWN WHAT WAS HAPPENING AND SOLD ME MY CAR ANYWAY. ON THE TOYOTA WEBSITE IT STATED IF YOU BOUGHT YOUR CAR WITHIN 5 DAYS OF THE RECALL THE DEALER WOULD TAKE IT BACK. WHEN I CALLED THE DEALER THEY SAID THEY NEVER HEARD ANYTHING LIKE THAT AND REDIRECTED MY CALL TO THEIR SERVICE DEPARTMENT, WHO TOLD ME THERE WASN'T A FIX YET AND I WAS TO WAIT TO BE NOTIFIED. I WANTED INFORMATION ON THE GENERAL MANAGER OR DISTRICT MANAGER AND WAS TOLD I COULD FIND IT ON THE WEBSITE. FROM THERE I DIDN'T KNOW WHO TO TALK TO. I HAVE BEEN SICK TO MY STOMACH EVER SINCE. TWO, I NEVER RECEIVED ANY INFORMATION ABOUT THE RECALL. I HAD TO CALL THE TOYOTA HOTLINE AND THEY ALSO SAID TO WAIT FOR NOTIFICATION. THREE, NEVER RECEIVING A POSTCARD, I FINALLY CALLED A DEALER AND ARRANGED FOR MY CAR TO BE FIXED. I WAS EXPERIENCING RANDOM ACCELERATION WHEN THE CAR WAS HOT AND COLD. FOUR, AFTER THE FIX THE CAR CONTINUES TO DO THIS. IT WILL ACCELERATE RAPIDLY, DECELERATE AND THEN RUN SMOOTHLY AGAIN. IT DOES THIS RANDOMLY. IT IS QUITE NERVE RACKING WHEN THIS HAPPENS. I DON'T KNOW WHAT TO DO. I HAVE A YOUNG SON WHICH I TRANSPORT ON A DAILY BASES. I AM SCARED TO DEATH TO DRIVE A CAR I WAITED 12 YEARS TO BUY. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA RAV 4. THE CONTACT PURCHASED HER VEHICLE ONE YEAR AGO AND CONSULTED WITH THE DEALER IN REFERENCE TO RECALLS. THE DEALER ADVISED THERE WERE NO RECALLS ON HER YEAR, MAKE AND MODEL. ALTHOUGH THERE WAS A RECALL ON HER YEAR, MAKE AND MODEL (NHTSA CAMPAIGN ID NUMBER: 10V017000, VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) THE DEALER ADVISED THE ONLY RECALL THAT EXISTED WAS PERTAINING TO THE FLOOR MATS. THE CONTACT FELT HER SAFETY WAS AT RISK AND WANTED TO SELL HER VEHICLE BUT WAS CONCERNED WITH THE RAPID DECREASE IN VALUE. SHE FELT SHE WAS SOLD A DEFECTIVE VEHICLE BY AN AUTHORIZED DEALER AND WAS NOT WARNED THAT A POTENTIAL DEFECT EXISTED IN THE VEHICLE. THE DEALER WAS CONTACTED SEVERAL TIMES BUT HAS YET TO RESPOND. THERE WERE NO FAILURES EXISTING IN THE VEHICLE AT THIS TIME. THE CURRENT MILEAGE WAS 1,000.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4 . SHE STATED THAT WHILE DRIVING AT 55 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPAIRED THE PROBLEM. SHE PICKED UP THE VEHICLE AND SHE EXPERIENCED THE ACCELERATION ONCE AGAIN AFTER THE REPAIR WAS DONE. THIS HAD OCCURRED 4 ADDITIONAL TIMES, INCLUDING AFTER THE REPAIR HAD BEEN DONE TO THE VEHICLE. THE VEHICLE WAS AT THE DEALERSHIP AT THE TIME OF THE COMPLAINT TO HAVE A NEW PEDAL INSTALLED. THE CONTACT DOES NOT FEEL SAFE DRIVING THIS VEHICLE. THE FAILURE MILEAGE WAS 3000 AND CURRENT MILEAGE WAS 4000. UPDATED 4/26/10 *CN THE DEALER INSTALLED A GAS PEDAL SHIM. UPDATED 06/15/10

TL* THE CONTACT OWNS A 2010 RAV 4. THE CONTACT STATED WHILE DRIVING 25 MPH THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FORTHE RECALL FOR THE PEDAL REPAIR BUT THE CONTACT DOES NOT FEEL SATISFIED WITH THE REPAIR. THE CONTACT WOULD LIKE THE ADVANCE BRAKE OVER-RIDE SYSTEM REPAIR BUT THE MANUFACTURER INFORMED THE CONTACT THAT THE DEALER DOES NOT HAVE THE EQUIPMENT TO PERFORM THAT RECALL REPAIR. THE CONTACT DOES NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 80.