2020 TOYOTA RAV4 Complaints

The battery in my hybrid Rav 4 repeatedly goes dead if I don't drive the vehicle for 2 days. I reported the issue to my dealership and they charged the battery but it didn't fix the problem. The next time I brought it in for the same issue they did a software update they said would fix it. However, I have had the same problem once more and they again claim it's just a software update to fix, even though there have been no technology changes to my vehicle since they last "fixed it". In consequence, my vehicle will not start reliably which has left my husband stranded after work on a cold January day, and left me stranded at home from getting to work two additional times. Every time I bring it to the dealership they dismiss the problem but none of their attempts have resolved the issue.

After 20 minutes of driving, the vehicle caught fire under the hood and was completely destroyed. When I first started driving the car that morning, I noticed an odd smell coming from the heater. It didn't smell like smoke or burning; I best equate it to the smell of a hair dryer. This is the first time I'd ever smelled that odor in this car. At this point there were no warning messages or alerts on the dashboard that would indicate an issue. After driving for around 20 minutes, I noticed smoke coming from under the hood. There were still no warning lights on the dashboard. I immediately pulled over into an open parallel parking spot on the side of the road (busy city street) and shut the car off. While I was assisting the other 2 passengers out of the car, flames became visible coming from under the hood. The source of the flames appeared to be the top driver's side under the hood (in front of steering wheel). We called 911 and stepped back to a safe distance. The fire was extremely aggressive and the entire vehicle was engulfed in flames in just a couple minutes. The fire was so intense that it caught the car parked in front on fire (which also became completely destroyed). The fire department responded after roughly 5 minutes and put out the fire. Fortunately, no injuries resulted from this incident. There was so much damage to the vehicle that the fire investigator was not able to offer a definitive opinion as to which specific engine/battery component likely started the fire. The remains of the car are currently in possession of GEICO. I was the original owner of the vehicle, which had no history of accidents, repairs, or modifications. It had been regularly serviced for routine maintenance at the local Toyota service department, most recently in early December 2022 (approximately 3 weeks prior to the fire).

-Windshield cowl not properly screened from manufacturer in order to protect from rodents entering . Mouse/rodent infestation found in various compartments, including nests, droppings, and "other material" that made its way into the engine and HVAC, and even a dead mouse in the main cabin- all resulting from entering through windshield Cowl. Service report available if needed -Breathing in mice droppings, urine, and decomposing animals is a major health risk that can cause severe illness. -Service department performed removal, cleaning, disinfecting, and replacements of components. Service Department stated this has been happening much more frequently with the newer Toyota's as the wires used attract these rodents. This one service department in particular has even created a "Rodent Pro Service" for rodent infestation which includes cleaning and disinfecting of affected areas, and also installing a steel mesh screen to avoid future entrance from windshield cowl -Only warning was a dead mouse found inside main cabin

Power steering would not work. Warning lights on dash came on which was a steering wheel with an exclamation point.

when car is subject to rain or car washed, the headliner gets saturated at the "A" pillar and the "C" pillar. This water seems to be coming from under the roof rails. I have tested sunroof drain and they are open leaving the only other area to leak at the insertion of the roof rails. I have never had anything attached to them to add excess weight but have also hearing and finding many other reports of this happening. My concern is having the headliner ruined AND malfunction of the airbags. This has been reported to my Toyota dealer twice and I have been told that they are unaware of any issues with the seals on the roof rails.

The contact owned a 2020 Toyota RAV4. The contact stated that the vehicle was parked for approximately nine hours and unoccupied, it spontaneously caught fire without warning. The fire department extinguished the fire. The fire department informed him the fire was due to a failure with the electrical system or fuel pump. There were no reported injuries, air bag deployment or police reports filed. The vehicle was towed to the contact's residence. The local dealer was contacted but the vehicle was not diagnosed or repaired. The insurance company adjuster deemed the vehicle a total loss. The manufacturer was not informed of the failure. The failure mileage was approximately 35,500.

The contact owns a 2020 Toyota Rav4. The contact stated while driving approximately 20 MPH and turning right onto a main road, there was a loud clicking noise coming from under the front end of the vehicle. The contact stated that the noise was intermittent. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed nor repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V286000 (Suspension). The failure mileage was approximately 22,000.

Toyota and Lexus vehicles equipped with fuel pumps and manufactured by dense international America and its affiliates contain a defective component. - settlement paper states this that I received in the mail, in which I am a class member of. I was driving my car roughly a year ago, when my car shut off in the middle of the road and would not turn back on period. Road side assistance had to come retrieve my car, and haul it to the dealership. Today I still have this faulty fuel pump in my car, that could shut off at any point in time while I'm driving down the road.

The contact owns a 2020 Toyota Rav4. The contact stated while driving approximately 60 MPH, the "Lane Departure System" jerked the vehicle into the left lane; the contact steered the vehicle back into his original lane. The contact stated no warning light was illuminated or warning chime had sounded. The contact stated that the failure had occurred twice. The contact stated that he turned off the "Lane Departure System”. The contact had taken the vehicle to a local dealer. The vehicle had not been diagnosed and had not yet been repaired. The manufacturer was informed of the failure. The failure mileage was approximately 40,000.

Before purchasing this car (used, certified) I asked the salesman if the 2020 RAV4 Hybrid had the fuel filling issue I had read about in the 2019. He said he'd never heard of it; I told him it was all over the internet and he said "oh, that's for earlier models." So I bought the car. Immediately had issue where I can't get more than 10.5 gallons of gas in the tank when fuel light is on and DTE is 20 or less. The advertised fuel capacity is 14.5. I have a long daily commute and bought this car for the range. I asked the dealer again and they provided me with Toyota's chart that shows 2.5 gallons of "reserve" at the bottom and another 1-2 for "air" at the top of the tank. Yes, Toyota thinks you can fuel their cars with air. I then called Toyota HQ and they said the fuel tank on this car was already taken care of as part of their customer support bulletin. They said it was still under warrantee and should be replaced again — "fixed properly." Dealer still refuses to take care of this issue, telling me now that the 2.5 gallons of "reserve" on the bottom is "unusable." As a woman who commutes long distances daily on rural roads, this frightens me. What if I run out of fuel because I think that I've got 2.5 gallons of "reserve" to make it to the next open gas station — only to run out of gas on a cold, dark winter's night? As dramatic as I am being, the point is that not only is this is a potential safety issue, it's also absolute fraud on Toyotas part — a car advertised as having a 14.5 gallon/572 mile range takes only 10.4 gallons with a 425 mile range.