2010 TOYOTA RAV4 Complaints

REAR SUSPENSION FIX OF PREVIOUS RECALL WILL NOT ALLOW REAR ALIGNMENT OF VEHICLE BECAUSE OF THE EPOXY ENCASEMENT. THIS IS NOT ACCEPTABLE. JUST SPENT 800.00 ON TIRES AND ALIGNMENT ONLY TO FIND OUT THE REAR IS OUT OF ALIGNMENT AND CAN'T BE ALIGNED DUE TO TOYOTA'S FIX (EPOXY ENCASEMENT).

WE TOOK OUR TOYOTA RAV4 TO PRINCIPLE TOYOTA FOR THE SUSPENSION RECALL ON 10/16/2019. UPON A TIRE INSPECTION TODAY (AT A LOCAL TIRE STORE) IT WAS INDICATED TO US THAT PRINCIPLE TOYOTA DID NOT INSTALL THE APPROPRIATE ARMS ON THE CAR. I AM ATTACHING A COPY OF THE SERVICE RECORD (WHICH SHOWS WHAT APPEARS TO BE THE CORRECT REPLACEMENT PARTS) BUT THAT IS NOT WHAT WAS INSTALLED ON OUR VEHICLE. I FEEL THAT THIS WAS DONE IN RETALIATION BECAUSE UPON ARRIVING FOR MY PRE-SCHEDULED SERVICE APPOINTMENT PRINCIPAL TOYOTA STAFF SAID THEY DID NOT HAVE THE PARTS OR "SPECIAL TOOL" TO HANDLE THE RECALL. I AM ATTACHING AN EMAIL I SENT TO PRINCIPLE TOYOTA EXPRESSING MY DISGUST ON HOW THE "RECALL" WAS BEING HANDLED. ALONG WITH THE EMAIL IS THE PARTS "SUPPOSEDLY" PUT ON MY VEHICLE. I AM ATTACHING DOCUMENTATION SUPPORTING OUR STORY.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE CONSUMED TOO MUCH OIL AND WAS TAKEN EVERY SIX MONTHS TO BE SERVICED AT IRA TOYOTA OF DANVERS (99 ANDOVER ST, DANVERS, MA 01923, (978) 739-8300). THE CONTACT WAS NEVER INFORMED THAT THERE WAS AN ISSUE WITH THE OIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, WHEN THE VEHICLE WAS STARTED, THE ENGINE MADE AN ABNORMAL SOUND DUE TO LACK OF OIL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

WHILE CHANGING THE OIL, I NOTICED A LEAK FROM THE REAR AXLE. I HAD THE AXLE SEALS REPLACED AT A LOCAL REPAIR SHOP. LATER I RECEIVED A RECALL BUT THE RECALL WAS ONLY FOR A SPECIFIC NOISE NOT FOR THE FAULTY REAR AXLE SEALS.

INSTALLED REAR LOWER SUSPENSION ARMS (NON-ADJUSTABLE REAR TOES) IN 2014 PER RECALL CAMPAIGN #16V596000. TIRE VENDOR SAID REAR ALIGNMENT WAS OFF IN 2016 (WHEN REPLACING NEW TIRES) AND COULD NOT BE ADJUSTED OR REPLACED WITH ADJUSTABLE TOE DUE TO RECALL STICKER. DEALER INSPECTED TOES 2016 AND SAID SPECS ARE RIGHT AND TIRE VENDOR DOES NOT HAVE RIGHT SPECS. SINCE 2016 I HAVE REPLACED 4 TIRES TWICE WITHIN 50,000 MILES EVEN THOUGH TIRES HAVE LONGER 50,000 MILE WARRANTIES. THE TIRES HAVE LASTED LESS THAN HALF OF THEIR EXPECTED LIFETIME. IN 2019, TIRE VENDOR SAID REAR ALIGNMENT IS OFF AGAIN WHEN REPLACING TIRES AND CAN'T BE ADJUSTED DUE TO RECALL STICKER. THIS SUGGESTS THAT THE REAR TOES INSERTED IN 2014 FOR SAFETY RECALL CREATED A NEW PROBLEM - POOR ALIGNMENT WHICH CAUSES PREMATURE WEARING OF TIRES. I'M REQUESTING PERMISSION TO REPLACE NON-ADJUSTABLE REAR TOES WITH ADJUSTABLE ONES SO THAT I DON'T HAVE TO KEEP PREMATURELY REPLACING MY TIRES.

TOYOTA VEHICLES EXPERIENCING PROBLEMS WITH REAR DIFFERENTIAL DUE TO DESIGN PROBLEM. MINE HAS BOTH REAR SEALS LEAKING AND WILL COST HUNDREDS OF DOLLARS TO REPAIR AT TOYOTA DEALERSHIP. BREATHER PLUG GETS CLOGGED AND PRESSURE BUILD UP CAUSES LEAKS. IF NOT REPAIRED, DIFFERENTIAL CAN POTENTIALLY CEASE AND CAUSE AN ACCIDENT.

THE SENSOR WITHIN THE COMPRESSOR HAS MALFUNCTIONED, EVERYTHING WORKS. WILL NEED A TOOL EVERY TIME I WANT TO USE DEFROSTERS OR AIR CONDITION. WILL NEED TO REPLACE THE WHOLE COMPRESSOR BECAUSE OF THIS INTERNAL SENSOR MUST HAVE WENT BAD/NOT WORKING RIGHT. YOU NEED THE DEFROSTERS IN ORDER TO SEE TO DRIVE THE VEHICLE. VEHICLE WAS IN MOTION, NO DEFROSTER/AIR CONDITION EITHER.

WHEN DRIVING THE VEHICLE AT APPROXIMATELY 40-50 MPH, IN 4TH GEAR, A VIBRATION OR SHUDDER IS FELT IN THE TRANSMISSION. IT IS A SLIGHT LOSS OF POWER. IT CAN BE FELT INTERMITTENTLY AS LONG AS YOU ARE HOLDING A CONSTANT SPEED. IF YOU MANUALLY OR AUTOMATICALLY SHIFT DOWN IT STOPS, BUT AS SOON AS YOU MAINTAIN SPEED AGAIN IT WILL COME BACK. IT DOESN'T NECESSARY MATTER WHICH ROADWAY YOU ARE DRIVING ON. FROM MY UNDERSTANDING THERE IS A MALFUNCTION IN THE TORQUE CONVERTER. A "LOCK-UP CLUTCH" DESIGN FLAW IN THE DAMPER PLATE AND SPRINGS. THIS IS ALREADY A KNOWN ISSUE FOR SOME MODELS AND RECALLS HAVE BEEN ISSUED. IT IS BECOMING A BIGGER, MORE WIDE SPREAD ISSUE AND THE RECALL NEEDS TO BE EXPANDED TO INCLUDE ALL MODELS WITH THIS PROBLEM.

SOMETIMES WHEN I AM PULLING OUT OR PULLING IN TO PARK MY CAR I HEAR THIS BANG ON MY RIGHT REAR SIDE. SOMETIMES WHEN I AM TURNING LEFT OR RIGHT AND THE RIGHT REAR TIRE GETS MOST OF THE WEIGHT OF THE VEHICLE I HEAR THE SAME HARD BANG. I TOOK IT TO MY MECHANIC AND HE RODE WITH ME AND HE HEARD IT TOO. MY MECHANIC THOUGHT IT WAS THE STRUTS AND REPLACED THEM, BUT THAT WAS NOT THE PROBLEM. I STILL HAVE THIS PROBLEM. PLEASE HELP. MY MECHANIC SAID THAT UNDER THE CAR IN THE REAR THERE IS A BAR THAT HAS A STAMP THAT INDICATES RECALL ITEM.

TOYOTA FOUND OCCUPANT ECU NEEDED REPLACEMENT INTERNAL FAILURE. SIMPLY THE SEATBELT LIGHT AND AIRBAG WARNING LIGHTS CAME ON. . AIR BAG SYSTEM AUTOMATICALLY SHUTS OFF AND IS NOT PROTECTING PASSENGER IN THE EVENT OF AN ACCIDENT.