2020 TOYOTA RAV4 Complaints

My vehicle sometimes accelerate while breaking. Mostly while slowly coming to a stop.

There is water stains on passenger A and C pillar interior headliner and C pillar on the drivers side interior headliner right around the air bags

Dash lights went out and windows stopped working (incident date is for dash lights). Clocks are often blank. Clearly there is an electrical/wiring issue. I have complained about it to the dealer at the 5k check, 10k check and the 15k check. At the 15k check they reset the radio! Also when turning right it feels like the front wheel is curling under the vehicle and makes a terrible sound (but not always). I made dealer aware of this at the 5k check, 10k check and 15k check. My warranty will be up soon so they just keep riding the clock out.

During a road trip with my wife I discovered that the headliner started leaking down the A-frame and into the curtain airbags on the A-pillar on the driver and passenger side of the vehicle. Within 2 minutes of googling the issue I found out that 2019-2020 RAV4s with the factory installed roof rails experience a leak caused by a faulty gasket. This information was confirmed by my service advisor at Toyota of El Cajon after he stated "Yeah you've got the RAV4 leak, I'm finishing up a warranty claim on one right now". I expressed concerns over electrical damage, damage to the air bags, and possible mold growth in the vehicle and was told that Toyota doesn't consider water leaking into an airbag/control panel to be an issue. I would really like NHTSA to inform Toyota that water leaking into safety equipment through the roof of a new $50,000 car is indeed a safety issue and just awful quality assurance.

TPS monitoring systems were reading or installed on the wrong tires. Asked if possibly the sensors need to be recalibrated after rotations, dealership said no the vehicle is suppose to relearn the new location. One morning my front tire said it was low, added air and rechecked it with a handheld PSI reader. Also visually checked it for nails or defects. Tire appeared fine so I got in to drive home. It was the rear tire that blew on the interstate driving home not the front left which was the one that was telling me was low. I did look at the rear while getting in the vehicle. It didn’t appear low visually but it was dark at the time and was reading just fine through the Toyota’s PSI monitoring system. Also didn’t drive any different. Typically you can tell if your tire is low or flat by how it drives. You usually can hear a thumping too. Thought maybe the cold weather was just telling me it’s low, cold weather causes tire air to contract dropping PSI but it will stabilize later. Thought maybe it was that or possibly the sensor was bad in it. All I knew was I checked it and made sure the PSI was at the factories recommended amount. Turns out all 4 tires were reading on the wrong location. Which I didn’t know at the time. Caused my vehicle to hit the side of the bridge from fish tailing. Which resulted in damage to the rear arm that needed to be replaced and significant suspension damage. Totaling 3K+ in repairs. Toyota opened an investigation but has been dragging their feet on the issue. And don’t want to take responsibility nor tell me why my tires are reading in the wrong locations. They stated that I should have checked all the tires PSI by hand because back in the day they didn’t have monitoring systems that told you the exact tire that was low. But if you are going to integrate a monitoring system, it should work properly. If it doesn’t then it shouldn’t be used with the public at all. How is the customer suppose to know that your system is unreliable.

I was driving down the highway and without warning, my sunroof completely shattered. I did not go over any bumps, there were no trucks around me, and I did not hear anything hit my window. I just heard a very loud pop and all of a sudden there was glass everywhere inside the vehicle. Luckily I did not get into an accident but this was completely startling and I could have easily gotten into an accident or had glass injure myself or passengers (luckily no one else was in the car). I brought the car into a local Toyota dealership in Colorado and they mentioned that someone who had about the same mileage on their car (17,000-18,000) miles came into that same dealership a few weeks ago with the exact same issue. They told me that Toyota would not consider this a defect or under warranty if it happened after 1,000 miles. I also sent a follow-up email to a service manager at the same dealership and he said that they have seen this before and a field technical specialist has looked into it and determined that it could not be a defect if it happened after 1,000 miles. This does not seem like a freak accident if there have been multiple incidents. This is a serious safety concern.

Rear liftgate hinges bend/broke at car body attachment Appears to be a metal issue with hinges Rear liftgate door will not seal, allowing exhaust gases to enter vehicle Problem was reported to Dealer at 25K mile mark, Dealer will not repair under new car warranty

Driving on the freeway and when randomly we hear a big bang, very loud and scary. Pulled the sunroof cover back to see that the sunroof had exploded/shattered into a million pieces. We were in alot of traffic heading to the mountains, my daughter was sitting in the back seat and this happened right above her head. Its been almost a month, sunroof on back order, didnt realize there was such a thing as exploding sunroofs until I searched the internet. My car is a lease and under warranty, but yet I am stuck with a $500 deductible to get this fixed. After reading all of these complaints how has this not been recalled? At the time of this happening, I had a few rocks also hit my windshield, for it to bounce off windshield and break a sunroof into a million pieces, this seems like a manufacture defect. We have turned this into our insurance company, but I feel like Toyota should cover this cost, as I had to come out of pocket for deductible and rental car

The contact owns a 2020 Toyota RAV4 Hybrid. The contact stated that the vehicle had unintended acceleration at stop signs and red lights. The vehicle was taken to the dealer and diagnosed as having no failure. Four days later, the failure recurred and the vehicle crashed approximately 6 - 8 feet into the corner of the contact's residence. None of the air bags deployed upon impact. The contact received medical treatment the next day for bruising from her neck to groin, a torn rotator cuff, and neck and back injuries. Police and fire department reports were filed. The insurance company had not deemed the vehicle totaled. The vehicle remained at the contact's residence. The manufacturer was made aware of the failure and instructed the dealer to have the contact drive the vehicle back to the dealer. The failure mileage was approximately 8,000.

The windshield on this vehicle is extremely fragile and cracks very easily. Many drivers of this vehicle have reported the same issue online with the windshield on the newest Toyota RAV4. Toyota simply refuses to do anything using the guise of "external influence" being the cause of a windshield crack - this same logic would apply to a small pebble or a tapping of a finger to cause a windshield crack.