2020 TOYOTA RAV4 Complaints

NEW VEHICLE BROUGHT IN FOR IT'S 5K MAINTENANCE, TO THE SERVICE DEPARTMENT OF THE DEALERSHIP IT WAS PURCHASED FROM. I POINTED OUT SEVERAL ISSUES WITH THE GAS TANK RANGE, BSM, CAMERA SHUTTING OFF, AND THAT I HAVE TO KEEP THE STEARING WHEEL TURNED TO THE RIGHT IN ORDER TO GO STRAIGHT. 5K MAINTENANCE IS PERFORMED, THEY NOTICED THE CAR NEEDED TO BE REALIGNED. DRIVING HOME, NO DIFFERENCE FROM WHEN FIRST BROUGHT IN. BRING IT IN TO THE DEALERSHIP NEXT DAY, THE DAY AFTER, I'AM NOTIFIED THAT THE CAR IS READY FOR PICK UP, I ASK WERE IF THEY WERE ABLE TO FIND WHAT CAUSED THE AGLINMENT TO GO OUT A SECOND TIME. THERE RESPONSE IS THAT THERE WAS NO INDICATION OF WHAT CAUSED IT. INFORM THEM THAT 1. I'AM CONCERNED FOR MY SAFETY AND 2. THE LONG TERM DAMAGE THIS IS CAUSING. THEY INFORM ME THAT THEY WILL LOOK INTO THE PROCESS, AND HAVE MANAGEMENT INVOLVED. NEXT DAY, MANAGER INFORMS ME THAT THE AGLINMENT MACHINE WAS OUT OF CALIBRATION, HE HAD TO STOP A TECHNICIAN FROM WORKING ON THE CAR, HAD THE MACHINE CALIBRATED, AND THAT HE PERSONALLY PERFORMED THE ALGINMENT. I PICK UP THE CAR AND THE STEERING WHEEL HAS TO BE TURNED TO THE LEFT TO GO STRAIGHT ON THE HIGHWAY AT 35-45MPH, SLOWING DOWN/STOPPING & ACCLERATING. BRING IT IN NEXT DAY, MANGER HAS 3 ALGINMENTS PERFORMED TO SEE IF THERE ARE ANY VARIATIONS, TELLS ME EVERYTHING IS IN SPEC. IT IS SO PERFECT THEY DIDNT EVEN HAVE TO TAKE A WRENCH TO IT. REASSURES ME NUMEROUS TIMES THAT IT IS SAFE AND IN SPEC, HANDS ME A PAPER "PROVING" SO. DRIVE HOME, STEERING WHEEL IS STILL TO THE LEFT. I LOOK AT THE PAPER AND IT CLEARLY LISTS 3 VALUES THAT ARE MARKED AS NOT WITHIN SPEC, AND THAT IT MAY CAUSE WEAR, HANDLING AND SAFETY ISSUES. CAR IS TOWED TO A DIFFERENT DEALERSHIP. DURING THERE TEST DRIVE THE TECH NOTICED THE WHEEL WAS JERKING TO THE LEFT WITHOUT WARNING. WAS INFORMED THAT THE STEARING WHEEL NEEDED A SOFTWARE UPDATE & THE ALGIMENT IS OUT OF SPEC.

FRONT WINDSHIELD DEFROSTER IS LOCATED IN THE CENTER 1/2 OF THE WINDSHIELD, BUT NOT ON THE LEFT OR RIGHT SIDE. AS SUCH, THE LEFT AND RIGHT SIDE OF THE WINDSHIELD WILL ICE-OVER DURING NORMAL WINTER SNOW CONDITIONS. ADDITIONALLY, PASSENGER-SIDE WINDSHIELD WIPER FALLS OUTSIDE OF THE DEFROSTER AND WILL FREEZE OVER, ALLOWING THE WIPER TO BUILD-UP ICE THAT MAY SCRATCH THE WINDSHIELD. BECAUSE OF THE AUTOMATIC WEATHER SYSTEM, IT IS ALSO POSSIBLE TO RUIN YOUR WINDSHIELD WIPER MOTOR FROM THE AUTOMATIC WEATHER SYSTEM TURNING THE WIPERS ON TO FULL IN AN ATTEMPT TO TRY AND REMOVE THE ICE. BECAUSE THE ICE NEVER MELTS, IT CAN'T WIPE THE ICE OFF AND THUS CONTINUES WIPING AT FULL-SPEED. IF THIS PERSISTS, MOTOR WILL BURN-OUT LEAVING BOTH WIPERS OUT OF COMMISSION. I HAD THIS PROBLEM WHILE DRIVING ON A MOUNTAIN HIGHWAY IN NORMAL SNOW CONDITIONS. BOTH SIDES OF WINDSHIELD LOCATED OUTSIDE OF THE CENTER 1/2 FROZE OVER AND BECAME HARD TO DEFROST, AND THE PASSENGER-SIDE WIPER HAD AN ICE BUILD-UP. SEEMS TO AFFECT THE 2019-2021 MODEL RAV4 AS WELL AS SOME 4RUNNER MODELS WITH THE SAME DEFROSTER BUILD.

AFTER THE VEHICLE WAS ON THE DRIVEWAY FOR LESS THAN 24 HOURS, IT WOULD NOT UNLOCK DOORS, DISENGAGE THE SHIFT FROM PARK, OR START THE ENGINE. THE BATTERY APPEARED TO HAVE CHARGE AS THE LIGHTS WOULD GO ON. THIS WAS THE SECOND TIME THE PROBLEM OCCURRED. TOYOTA UPDATED THE SOFTWARE, BUT THIS FIX DID NOT SOLVE THE PROBLEM.

LEASED MY 2030 RAV 4 XLE AWD IN LATE NOV 2019 IN JULY 2020 THE ENGINE STOPPING WHEN BREAKING FEATURE WOULD NOT WORK. MESSAGE SAID BATTERY CHARGING. BROUGHT IT TO THE DEALERSHIP THEY SAID THEY COULDN'T FIND ANYTHING WRONG THAT DIDN'T DRIVE IT ENOUGH. TOOK IT HOME. A WEEK LATER IT HAPPENED AGAIN.DEALER KEPT IT OVERNIGHT TO CHECK THE FULL ELECTRIC SYSTEM. FOUND NOTHING WRONG TOLD YOU DRIVE IT MORE. HAPPENS EVERY ONCE AND AWHILE. JUMP TO FEBRUARY 2021. DRIVING IT MORE PARKED CAR OUTSIDE 30 DEGREE NIGHT. NEXT MORNING WENT TO TAKE MY SON TO WORK AND THE CAR WAS TOTALLY DEAD. NOTHING WORKED. DIDN'T LEAVE ANYTHING ON, EVERYTHING LIKE IT ALWAYS WAS. CALLED TOYOTA SERVICE WHO SENT SOMEONE TO JUMPSTART IT. THAT WORKED. I WAS TOLD TO LET IT RUN FOR 30 MINS. I TOOK IT TO THE DEALERSHIP TOYOTA OF MASSAPEQUA NY. THEY CHECK THE BATTERY AND FOUND NOTHING WRONG. THEY KEPT IT OVERNIGHT TO PREFORM A FIRMWARE UPDATE. I AM JUST READING THAT THE CAR BATTERY SHUTTING DOWN IS A PROBLEM WITH MANY OTHER OWNERS. I HOPE THE FIRMWARE UPDATE WORKS BUT KNOWING WHAT I KNOW NOW I'M NOT SURE. WISH THE UPDATE WAS DOWN BACK IN JULY. TOYOTA SHOULD RECALL ALL 2020 RAV 4

ON FEBRUARY 6, 2021 IN ATLANTA GA, THE VEHICLE, WHILE IN MOTION AT AROUND 30MPH, DISPLAYED A 'HYBRID SYSTEM MALFUNCTION' WARNING AND BEGAN BEEPING AND TREMBLING. THE WARNING SAID THAT THE CAR MUST BE STOPPED WITHIN 0.9 MILES BUT LASTED FAR LESS THAN THAT, FULLY LOSING ANY EFFECT OF THE ACCELERATOR PEDAL MID-TRAFFIC. THE VEHICLE COASTED INTO A PARKING LOT ON MOMENTUM AND WAS STOPPED WITH A FINAL WARNING THAT BRAKING POWER WAS REDUCED. HAD THIS VERY SITUATION OCCURRED ON AN INTERSTATE, IT EASILY COULD HAVE BEEN FATAL TO MY WIFE, WHO WAS DRIVING AT THE TIME, AND TO OUR UNBORN CHILD. THE VEHICLE IS 9 MONTHS OLD, WAS PURCHASED NEW, AND HAS AROUND 15,000 MILES.

ON A CITY STREET, THIS IS A UNSAFE CONDITION ,THE CAR DO NOT HAVE A TOWING EYELET OR HOOK.VEHICLE BECAME STUCK, NO WAY TO BE REMOVE FROM STREET ,ACCIDENT ETC. .ALL RAV4 BEFORE HAVE THIS TOWING EYELET OR HOOK OR METAL RING TO HOOK A CHAIN AND REMOVE THE CAR FROM A DANGER SITUATION.

WHEN TAKING THE VEHICLE THROUGH A CAR WASH THE EDGE OF THE HOOD BY THE WINDSHIELD BUCKLES, FLEXES AND THEN RETURNS TO IT'S NORMAL SHAPE. THE HOOD ALSO HAS A RIPPLING APPEARANCE WHILE DRIVING AT SPEEDS AROUND 70 MPH

A FEW MONTHS AFTER I PURCHASED MY 2020 RAV4 XLE HYBRID, I NOTICED THAT MY BRAKES SQUEAKS WHENEVER I MAKE A QUICK STOP, OR AFTER I RELEASE THE BRAKES AFTER STOPPING OR WHEN I AM BACKING UP. IT DOESN'T MATTER ON THE KIND OF ROAD THAT I AM ON. I BROUGHT MY CAR TO THE DEALERSHIP AND THEY SAID THAT IT IS NORMAL FOR A HYBRID TO SQUEAKS DUE TO THE BREAK ACTUATOR. I KNOW PEOPLE WITH TOYOTA HYBRIDS AND THEY DO NOT HAVE THIS PROBLEM. I AM CONCERNED BECAUSE THIS COULD BE A DANGEROUS ISSUE. PLEASE ADVISE. THANK YOU

VEHICLE WAS PARKED AT HOME, DID NOT TURN ON AT ALL.VEHICLE WAS ONLY AT ABOUT 5K TOPS. CALLED ROADSIDE & WAS GIVEN A JUMPSTART.

VEHICLE PARKED FOR LESS THAN 24 HRS. 14 MONTHS OLD, APPROX 12,000MI. BATTERY TOTALLY DRAINED. LEFT STRANDED WITHOUT VEHICLE USE. INDICATES SMART KEY PROBLEM, TRIED OTHER KEYS. BATTERY IS TOTALLY DRAINED.