2019 TOYOTA RAV4 Complaints

Toyota RAV4 LE gas pump burst and caught fire leading to total fire damage along with major water damage from the firefighters putting out the fire. The vehicle was idle for hours at the time of explosion of the fuel pump. This was a major safety hazard/risk especially being that myself and two others were minutes away from going out to the vehicle before it all happened as I was getting ready to take a friend home for the night. A claim representative will look into this matter in coming days.

Safety issue: The vehicle experiences intermittent loss of acceleration and transmission “slip/rev” events, especially when cold, from a stop, or at low speed. At times, the vehicle revs as if in neutral, then re-engages. The driver sometimes must press the accelerator fully to gain speed. In one instance, the vehicle was driven slowly for several miles, pulled over, shut off, restarted, and the function temporarily improved. When it started: Symptoms began immediately after a routine service visit at a Toyota dealership ([XXX]). First noted deceleration going uphill with recovery. Next day, multiple warning indicators/messages appeared and vehicle was towed to the same dealership. Dealer response: Dealership advised transmission replacement based on diagnostic codes and quoted approximately $10,000, stating fluid check was not necessary. Second opinion: Independent shop found transmission fluid level extremely low (reported approx. 1/4 full). They refilled fluid; initially vehicle drove normally, but intermittent slipping/revving continued after pickup (worse when cold/low speed). No external leaks observed by second shop at that time. Current status: Vehicle continues to show intermittent loss of acceleration/slipping behavior, creating a safety risk in traffic. No current check engine light, but symptoms persist. Codes/records available: Codes: P07457F, P28167F, P088A7F, P27137F, C137BA2, C1241, C1280, U1117, B2227. Location: New York. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Toyota Rav4. The contact stated while driving 70 MPH, the vehicle experienced a loss of motive power. No warning light was illuminated. The contact managed to push the vehicle over to the shoulder of the road, and the vehicle was towed to the residence. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

I am reporting a concern regarding the driver’s seat design in my Toyota RAV4. While driving this vehicle, I experience consistent back pain that can begin within approximately 15 minutes of driving and often persists for about two hours after driving has ended. The pain includes sharp discomfort in my mid-to-upper back and occurs despite adjusting the seat position and using aftermarket lumbar and seat supports. I do not experience similar pain when driving other vehicles for comparable durations, including a Toyota Highlander, Toyota Camry, Subaru Impreza, Ford Focus, Rivian truck, or a pickup truck. This strongly suggests the issue is related to the RAV4’s seat ergonomics rather than a preexisting condition. Because of this issue, I have begun avoiding driving my own vehicle when possible. I am submitting this report to document a potential seat design issue that may affect driver comfort and safety.

The contact owns a 2019 Toyota Rav4. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled. The contact was unsure if the vehicle could be coasted to the side of the road. Several unknown warning lights were illuminated. The vehicle was towed to a collision center. The vehicle was then towed to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 116,248.

While traveling back from out of state, the fuel sensor and fuel gauge failed causing me to run out of gas when the fuel gauge stated I had just a tick under a 1/4 tank of gas left and the app read 35 miles left. While driving on freeway at freeway speed, the car sputtered, bogged down and then stalled, placing me in a very dangerous situation broken down on the shoulder of the freeway in the desolate country at night with semi trucks and cars flying by at estimated between 70-80 mph. While stalled and waiting for help, all the lights except the hazard flashers went out. The Sheriff assisted and added 2 gallons of gas that finally got the car restarted and I was able to get to the gas station which was 1 mile ahead of where I had been stranded. I kept filling the gas tank not allowing it to go under 1/2 tank on the fuel gauge the remainder of the trip home. I took the car to Tansky Sawmill Toyota for service, who thought it was a fuel sensor in fuel tank, which had to be dropped, resulting in a tube from the fuel sender being disconnected and not taking fuel from the other side of the tank and corrosion was cleaned out. They had to go through electrical system to check the fuel gauge which had corrosion on the electrical harnesses and sensors not caused by water or rodents - still unknown cause - resulting in $6500.00 to replace both electrical harnesses 82152-0R370 wire FR Door LH and 82141-oRB80 wire Instrument Panel! Known Toyota defect as the 2019 Rav4 Hybrids have already been recalled. Issues of this type with the regular Rav4s are posted all over the online Toyota boards. My platinum extended warranty on my well cared for 2019 RAV4 with 45,131 miles (purchased at 3 year lease end) refused to all of the charges and the dealership did not budge, sticking me with 6 hours of diagnostic fees over what the warranty allowed in the sum of $1014.37. These harnesses need recalled so no one else is stranded in a very dangerous place on the side of the freeway!

Steering wheel is making a buzzing noise when you turn the wheel towards the left or right while you’re driving. It will make the noise in park doing the same back and forth. I’m afraid that my power steering will go out while driving.

Jerks during acceleration. Lurching sensation when acceleration from a stop or after slowing down for a turn. The engine control module (ECM) not communicating effectively with the transmission, leading to searching for gears, rough shifting and low speed hesitation.

Strong gas smell when the engine is turned on. I started feel this issue about 2 year ago, now the gas smell is more stronger every time engine is turned on.

The contact owns a 2019 Toyota Rav4. The contact stated that the rear hatch door failed to remain securely closed. The contact stated that the failure intermittently occurred and became more frequent over time. Additionally, the front driver’s side seat belt buckle and rear passenger’s side seat belt buckle failed to buckle and lock securely. They also stated that the front driver's side electronic reclining seat made grinding sounds while operating. The contact also stated that water was leaking into the vehicle from the rear passenger’s side quarter panel. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failures, but no assistance was provided. The failure mileage was 32,000.