2019 TOYOTA RAV4 Complaints

SHORTLY AFTER PURCHASE AUGUST 2109 I NOTICED THE FUEL TANK WOULD ONLY HOLD ABOUT 8 GALLONS OF GAS FROM EMPTY. I CALLED THE DEALER AND THEY WERE UNAWARE OF ANY PROBLEMS. I TOOK THE CAR IN AWHILE LATER AND WAS TOLD TOYOTA WAS WORKING ON A FIX AND WOULD CALL ME WHEN IT WAS SOLVED. I WAITED A COUPLE OF MONTHS AND CALLED TOYOTA CUSTOMER SERVICE. THEY SAID THEY COULD PUT IN A NEW FUEL TANK BUT IT PROBABLY WOULDN'T CORRECT THE ISSUE AND WHEN THEY'RE FIX CAME OUT THEY WOULD CONTACT ME. THEY WERE CORRECT THE PROBLEM STILL EXISTS. I'VE WAITED PATIENTLY AND THE CAR IS NOW 1 YR OLD. I CALLED TOYOTA CUSTOMER SERVICE AND WAS TOLD NO FIX YET. I ASKED THE REPRESENTATIVE IF SHE COULD GIVE ME THAT IN WRITING AND SHE REFUSED. I LET HER KNOW THAT TOYOTA SOLD ME A PRODUCT THAT WAS NOT AS ADVERTISED ON FUEL RANGE AND TANK CAPACITY. A QUESTION TO NHSTA WOULD BE IF WHEN THIS VEHICLE WAS SAFETY CERTIFIED WAS IT DONE WITH A FUNCTIONING FUEL TANK OR THEIR DEFECTIVE TANK? CAN THIS PROBLEM CAUSE A SAFETY ISSUE.?

MY 2019 RAV4 LE HAS A 14.5 GALLON FUEL TANK AND ONLY TAKES ABOUT 8 TO 9 GALLONS OF GAS WHEN I FILL UP FROM EMPTY. WHEN I FIRST PURCHASED THE VEHICLE I WAS GETTING 450 MILES PER FULL TANK AND NOW THE MOST I GET IS 330. I TOOK THE CAR TO THE DEALER AND THEY SAID THAT IT WAS NORMAL EVEN THOUGH MY CAR WAS GETTING 22 MILES TO THE GALLON AND NOT 26 MPG WHICH WOULD BE ON THE LOW END.

THE SUNROOF ON MY 2019 TOYOTA RAV 4 EXPLODED WHILE DRIVING ON THE HIGHWAY. NO OTHER CARS OR PEOPLE WERE ANYWHERE NEARBY. NOTHING HIT THE SUNROOF. IT EXPLODED SUDDENLY AND SOUNDED LIKE WE WERE SHOT AT.

PASSENGER SEAT HEAT WARMER ISN'T WORKING CORRECTLY ON LOW OR HIGH THE SEAT STAYS COLD AND I TIRED KEEPING IT ON FROM 15-45 MINUTES AND IT STAYS COLD.

ON MARCH 14, 2020, AND AT 12:30 PM, I CRASHED INTO THE FRONT OF A PARKED SMALL SUBARU SUV ON MY PRIVATE COMMUNITY STREET, WHICH WAS AT LOW-SPEED (10 MPH) BUT THE FRONT OF MY CAR WAS BADLY DAMAGED AND COST ME ABOUT $17,000 TO FIX IT! WHILE NOTHING HAPPENED TO THE OTHER VEHICLE EXCEPT SOME MINOR SCRATCHES ON ITS FRONT BUMPER! ALSO, MY LEFT LEG WAS INJURED BECAUSE OF THE HARMFUL KNEE AIRBAG, AND GOD KNOWS WHAT WOULD HAVE HAPPENED TO ME IF THE ACCIDENT WAS AT A HIGHER SPEED, OR ON THE FREEWAY? OR WHAT WILL HAPPEN TO ME IF ANOTHER ACCIDENT HAPPENS IN THE FUTURE AT A HIGHER SPEED, OR ON THE FREEWAY? SO, I SENT A COMPLAINT LETTER TO TOYOTA AND ASKED THEM TO RETURN THE CAR AND CANCEL MY CONTRACT WITH TOYOTA FINANCIAL SERVICES. BUT THEY DENIED MY COMPLAINT AND SAID THAT THEY DO NOT BELIEVE THE CONCERN IS THE RESULT OF A DEFECT IN MATERIALS OR WORKMANSHIP! WHILE I HAD TOLD THEM THAT MY COMPLAINT AND CONCERN IS ABOUT SAFETY ISSUES AND THAT VEHICLE IS NOT SAFE AT ALL, BECAUSE THE BODY OF THE VEHICLE IS VERY WEAK AND CANNOT SAVE MY LIFE IF ANOTHER ACCIDENT IS LIKELY TO OCCUR IN THE FUTURE AT A HIGHER SPEED, OR ON THE FREEWAY. AND AFTER THAT ACCIDENT, I CANNOT TRUST MY CAR ANYMORE, BUT THEY JUST IGNORED ME! I STILL CANNOT BELIEVE THAT A MINOR ACCIDENT CAN CAUSE THAT MUCH DAMAGE TO MY CAR, WHILE THE CAR I CRASHED INTO WAS NOT DAMAGED AT ALL! THE PICTURES OF THE CARS AND MY INJURED LEG ARE AVAILABLE UPON REQUEST.

WATER STAINS ON THE INTERIOR HEADLINER WHERE THE PLASTIC A-PILLAR COVER MEETS THE ROOF. THIS APPEARS ON BOTH SIDE OF THE CAR. THE WATER LEAKS ALL THE WAY DOWN TO THE FLOOR NOT THE DRIVER AND PASSENGER SIDE. THERE IS A LOT OF ELECTRONIC WIRES / CONNECTORS / SIDE AIRBAGS AND DRIVER DASH PANEL AND THEY ALL GET WET AND APPEAR THEY GET CORRODED THUS IMPAIRING FUNCTION OF THE CAR AND CREATE DANGER OR UNEXPECTED BEHAVIOR OF THE CAR. THE ISSUE APPEARS TO BE A PIN THAT MOUNTS THE ROOF RAILS TO THE BODY OF THE CAR. WATER WILL LEAK INSIDE THE CAR AFTER RAIN OR CAR WASH. THE ISSUE APPEARS WHEN CAR IS STATIONARY AND WHILE IN MOTION BUT DURING MOVEMENT WATER LEAKS FASTER.

MY 2019 MY 2019 ADVENTURE IS MAKING A GROANING SOUND WHEN I ACCELERATE CONSERVATIVELY BETWEEN 20-30 MPH. THIS HAPPENS PROBABLY 50% OF THE TIME. SEEMS TO BE THE AWD SYSTEM. THERE IS A BULLETIN REGARDING IT: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10169438-9999.PDF . IT'S AN ONGOING PROBLEM. SEEMS LIKE THIS SHOULD BE A RECALL.

THE CAR HAS STALLED TWICE OUT OF THE BLUE. IT WAS TAKEN TO THE SHOP, AND THEY SAID THE VAPOR LOCK HAD GAS IN IT. THEY WANTED TO CHARGE $1000. THE EXCUSE WAS WHEN IT IS HOT OUTSIDE YOU RUN THE RISK OF GAS GETTING INTO THE VAPOR LOCK EVERY TIME YOU FILL UP... THAT IS BULL. IT STALLED IN MOTION TWICE ON A CITY STREET.

MOANING, BUZZING NOISE OF FRONT DIFFERENTIAL WHEN ACCELERATION TO 35MPH, ALSO UPON DECELERATION, ESPECIALLY WHEN CAR IS HOT.

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT AT START-UP SEVERAL WARNING LIGHTS ILLUMINATED. THE WARNING LIGHTS ILLUMINATED INCLUDED THE ABS, POWER STEERING, HEADLAMPS, BACK-UP CAMERA, PARKING SUPPORT BRAKE, REAR CROSS TRAFFIC ALERT, BLIND SPOT MONITORING, DRIVE START CONTROL SYSTEM, PARKING BRAKE ASSIST, SRS, AIR BAGS AND PRE- COLLISION ASSIST. THE VEHICLE WAS TOWED TO MAC HAIK TOYOTA (2112 GULF FWY S, LEAGUE CITY, TX 77573; (281) 338-9700). THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE MADE TO TOW THE VEHICLE DUE TO THE PARKING BRAKE FAILURE. THE DEALER REPAIRED OR REPLACED THE ABS CONTROL, ECU, BRAKE ACTUATOR, PASSENGER'S SIDE REAR WHEEL SPEED SENSOR AND WHEEL BEARING HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE DEALER INSTALLED NEW TERMINALS 17 AND 18, AND SOLDERED THE WIRING HARNESS HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS AGAIN RETURNED TO THE SAME DEALER WHERE THE CHARCOAL CANISTER WAS REPLACED. THE DEALER ALSO ORDERED AN ENGINE COMPUTER SYSTEM TO PERFORM A REPLACEMENT REPAIR TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 2,293.*DT