2020 TOYOTA RAV4 Complaints

WITH FUEL GAUGE ON EMPTY AND DISTANCE TO EMPTY (DTE) SHOWING LESS THAN 20 MILES LEFT, AM ONLY ABLE TO FILL WITH 10-10.5 GALS OF FUEL IN A 14.5 GAL TANK.

THIS CAR IS NEW 800 MILES TOTALLY DEAD BATTERY.PARKED IN DRIVEWAY OVER NIGHT. TOW SERVICE TOOLS US WAS THE SECOND NEW RAV4 WITH A DEAD BATTERY TODAY.

ATTEMPTED TO FILL THE FUEL TANK ON 2020 RAV4 HYBRID WHICH REFLECTED THAT IS WAS BELOW 1/4 FULL, BUT WAS ONLY ABLE TO PUT IN 7 GAL WHICH OBVIOUSLY DID NOT REFLECT A FULL TANK (14.5GAL)

THE FUEL TANK DOES NOT FILL TO ITS ADVERTISED CAPACITY OF 14.5 GALLONS. I GET ONLY ABOUT 10 GALLONS UNTIL IT STOPS.

I CANNOT FILL THE TANK FULL. I HAVE TRIED SEVERAL GAS STATION PUMPS AND FILLING SLOWLY AFTER THE PUMP CLICKS OFF. WITH TIME AND EFFORT, I CAN GET ANOTHER 2 GALLONS IN, BUT THE RANGE IS LESS THAN ADVERTISED. THIS HAS OCCURRED WITH EVERY FILL SINCE I PURCHASED THE VEHICLE. I INVESTIGATED ON-LINE AND WITH MY SERVICE DEPT AND SAW OTHERS ARE HAVING THE SAME ISSUE. I ALSO SAW A CLASS ACTION SUIT. I FILED A COMPLAINT WITH TOYOTA AS WELL.

THE FUEL TANK ACCEPTS BETWEEN 9.5 AND 10 GALLONS TOTAL FOR A REFILL, EVEN WHEN IT HAS THE LOW FUEL LIGHT LIT. AFTER ADDING 9.5 GALLONS TO AN EMPTY TANK, THE FUEL GAUGE SHOWS FULL. THE TANK SPECS CLAIM A 14.5 GALLON TANK. THE VEHICLE ESTIMATES THE DISTANCE YOU CAN TRAVEL APPARENTLY ASSUMING A 14.5 GALLON TANK. RELYING ON THE ESTIMATED DISTANCE YOU CAN DRIVE IS NOT A GOOD IDEA, YOU WILL END UP STRANDED. THE FUEL TANK NOT ACCEPTING A FULL 14.5 GALLONS IS A PROBLEM. THE SAFETY ISSUE COMES IN WHEN THE "DISTANCE TO EMPTY" IS SIGNIFICANTLY MISREPRESENTED, BEING OFF BY AS MUCH AS 140MILES RIGHT AFTER FILLING THE TANK AND DROPPING FASTER THAN WOULD MAKE SENSE GIVEN THE PROMINENTLY REPORTED MPG VALUE ON THE SCREEN.

WHILE DRIVING ON THE FREEWAY IN OUR BRAND NEW 2020 TOYOTA RAV4 HYBRID WITH ONLY 5,000 MILES, ALL OF A SUDDEN THE SUNROOF EXPLODED ABOVE US -- SHATTERING GLASS FRAGMENTS UPWARDS AND OUTWARDS. OF COURSE, SOME MINOR FRAGMENTS LANDED UPON MY WIFE AND I -- BUT FOR THE MOST PART THE GLASS SHOT UPWARDS AND AWAY. IT WAS AS THOUGH SOMEONE HAD FIRED OFF A LOUD SHOTGUN INSIDE THE CAR. AFTER REGAINING CONTROL OF THE CAR AND SEEING THE SUNROOF COMPLETELY SHATTERED I LOOKED BACK AND NOTICED THAT THERE WERE NO OVERPASSES AROUND FOR SOMEONE TO DROP A ROCK AND ONLY A HANDFUL OF OTHER VEHICLES TRAVELING TO THE RIGHT OF US GOING IN THE SAME DIRECTION. WE GOOGLED THE CLOSEST TOYOTA DEALERSHIP AND DROVE 5 MILES TO JOHN ELWAYS CROWN TOYOTA. THE SERVICE ADVISOR WHO LOOKED AT THE CAR JUST SHOOK HIS HEAD. WHEN ASKED IF ANYTHING LIKE THAT HAS HAPPENED BEFORE -- HE REPLIED, "NO." I THEN LEFT THE CAR WITH THE DEALERSHIP SINCE THE INCIDENT HAPPENED ON A LATE AFTERNOON SATURDAY AND RENTED A RENTAL CAR FROM THEM. THE SERVICE DEPT. FINALLY CONTACTED ME ON TUESDAY AFTERNOON TO INFORM ME THAT THE SUNROOF WAS NOT COVERED BY THE WARRANTY -- AND THAT I WOULD NEED TO PAY THEM $1,700 TO HAVE IT REPAIRED BY THE DEALERSHIP. THIS IS A DEFINITE "QUALITY CONTROL" ISSUE OF TOYOTA'S -- AND FROM MY OWN RESEARCH HAVE FOUND NUMEROUS OTHER CUSTOMERS HAVING THE SAME SUNROOF EXPLOSION ISSUES OCCUR. BY NO MEANS SHOULD THIS PRODUCT DESIGN FAILURE AND GLASS SAFETY ISSUE BE IGNORED OR SHOULD EVER HAPPEN. IT'S OUTRIGHT DANGEROUS. AFTER MORE THAN A WEEK OF ENDLESS CONVERSATIONS, PROVIDING IMAGES, ETC.WITH THE CUSTOMER SERVICE FOLKS AT JOHN ELWAY'S DEALERSHIP AND TOYOTA HEADQUARTERS (PLANO, TX) THEY REFUSED TO HONOR THE WARRANTY REPAIRS -- AND ULTIMATELY LEFT ME HOLDING THE BAG TO REPLACE THE OBVIOUSLY DEFECTIVE WINDOW MYSELF. THIS IS A 2020 RAV4 -- ONLY TWO MONTHS OLD. AGAIN, THIS SHOULDN'T HAPPEN.

I PURCHASED A NEW 2020 RAV4 XLE IN DECEMBER 2020, IT IS NOT EVEN 3 MONTHS OLD. I PARKED MY RAV4 IN MY DRIVEWAY AFTER GETTING HOME FROM WORK. THE FOLLOWING MORNING MY CAR HAD A DEAD BATTERY. I HAD THE BATTERY JUMPED BY TOYOTA ROADSIDE SERVICE. THE CAR STARTED UP, AND I WAS TOLD TO LET THE ENGINE RUN FOR ABOUT 45 MINUTES SO THE BATTERY COULD CHARGE. THERE'S NOTHING I COULD HAVE LEFT TURNED ON THE EVENING BEFORE THAT WOULD HAVE RUN THE BATTERY DOWN. IF YOU LEAVE A LIGHT ON, OR A DOOR AJAR THE LIGHTS GO OUT AFTER 20 MINUTES. THIS WAS NOT THE CASE. I DID AN INTERNET SEARCH ON TOYOTA RAV4 BATTERY PROBLEMS AND FOUND THAT THIS IS A COMMON ISSUE.

SINCE PURCHASING, THE VEHICLE WILL NOT ALLOW FOR FULL FILLING OF GAS TANK TO 14.5 SPECIFIED GALLONS. THE REPORTED RANGE OF THE VEHICLE IS THEREBY REDUCED. IN ADDITION, THE VEHICLE IS NOT ACHIEVING ANYWHERE NEAR ITS MFG SPECIFIED GAS MILEAGE OF 27/30/29. THE MOST THE VEHICLE CAN ACHIEVE IS 22.4 MPG.

VEHICLE'S FUEL TANK WILL NOT FILL TO THE ADVERTISED CAPACITY OF 14.5 GALLONS. STOPS AT APPROXIMATELY 10 GALLONS. THIS ISSUE IS KNOWN BY THE MANUFACTURER AND DEALERSHIPS ABOUT THE MODEL YEAR AND CONTINUES INTO THE NEW. THE BUYERS ARE NOT INFORMED OF THIS BEFORE THE SALE IS MADE. WHY ARE TOYOTA AND THEIR DEALERSHIPS BEING ALLOWED TO CONTINUE THIS DECEPTIVE BUSINESS PRACTICE?