2010 TOYOTA RAV4 Complaints

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR A WHEEL ALIGNMENT. WHEN THE MECHANIC PLACED THE VEHICLE ON THE LIFT, IT WAS NOTICED THAT THE REAR PASSENGER SIDE CONTROL ARM WAS BOLTED AND EPOXIED. THE CONTACT STATED THAT THE REAR PASSENGER SIDE CONTROL ARM WAS REPAIRED ON DECEMBER 21, 2014 BY TOYOTA OF MORRISTOWN (169 RIDGEDALE AVENUE, MORRISTOWN, NJ 07960) PER NHTSA CAMPAIGN NUMBER: 16V383000 (SUSPENSION). IMMEDIATELY AFTER THE REPAIRS WERE PERFORMED, THE REAR PASSENGER TIRE STARTED TO WEAR UNEVENLY AND HAD TO BE REPLACED FIVE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

SIDE CURTAIN AIRBAGS SPONTANEOUSLY DEPLOYED WHILE VEHICLE WAS BEING BACKED OUT OF A MECHANIC'S GARAGE AFTER ROUTINE BRAKE MAINTENANCE WAS PERFORMED. THERE WAS NO IMPACT PRIOR TO THE DEPLOYMENT. THANKFULLY NO ONE WAS INJURED, BUT IT WOULD HAVE BEEN A DIFFERENT STORY IF MY WIFE AND KIDS WERE IN THE CAR AND DRIVING WHILE THIS OCCURRED. AS OF THIS WRITING, I HAVE OPENED A CASE WITH TOYOTA (CORPORATE) AS INSURANCE HAS APPRAISED THE DAMAGE AT OVER $11,000 MAKING THIS A TOTAL LOSS. I HAVE YET TO HEAR ANYTHING FROM TOYOTA REGARDING THE CLAIM.

REAR TOE ALLINEMENNT ADJUSTERS RECALL. THE PART IS NOW BEING EPOXIED DUE TO A TOYOTA MANUFACTURING FLAW. NOW THE CUSTOMERS HAVE TO SUFFER THE COST AT $600.00 TO HAVE A SIMPLE ALLINEMENT DONE ON THE REAR OF THE CAR. THE ONLINE CAR REVIEWS FROM OTHER CUSTOMERS ARE REALLY PISSED FOR BEING PLAYED SUCKERS FROM TOYOTA. THERE IS A LOT OF LOYAL TOYOTA CUSTOMERS GOING TO DROP TOYOTA AND GO WITH HONDA. AND AFTER GETTING RID OF THESE FLAWED CARS TO THE OPEN MARKET AND OTHER PEOPLE GET TO OWN FLAWED JUNK 'TOYOTA'S', THEIR VIEW WILL BE THE SAME AS THE CURRENT TOYOTA OWNERS. THEN THE SNOWBALL EFFECT KICKS IN PLUS ALL THE NEWS ABOUT TOYOTA'S NOW BEING JUNK CARS I'M SURE WILL HURT THE COMPANY WHERE IT SHOULD, IN THEIR BANK ACCOUNTS. I WAS A BIG LOYAL TOYOTA OWNER FOR YEARS, TAKING A LOT OF HEAT FROM MY NASCAR FRIENDS FOR OWNING A TOYOTA, WAIT TILL THEY HEAR ABOUT THIS, THIS WILL MAKE THEIR DAY AND A I TOLD YOU SO WILL BE NEXT. TOYOTA HAS OR HAD A CHANCE TO DO IT RIGHT AND THEY ARE BLOWING IT BIG TIME. 2006-2011 YEARS HAVE BEEN RECALLED ON THE RAV4, OVER 200,000 CARS. AT THIS NUMBER TOYOTA WILL GO DOWN QUICK. I ALSO HAVE BEEN THROUGH 2 SETS OF EXPENSIVE TIRES DUE TO THIS PROBLEM TO FIND OUT IT'S A SHODDY WAY FOR TOYOTA TO DO BUSINESS LIKE THIS. WE, THE CUSTOMER HAVE BEEN PLAYED OFF AS STUPID, I DON'T SEE IT THAT WAY ALONG WITH A LOT OF OTHERS. I HEAR HONDA'S ARE STILL DOING IT RIGHT, IF SOMETHING DON'T HAPPEN SOON, I WILL BE FINDING IT OUT MYSELF. OH I ALMOST FORGOT, THE TIRES NOW GOING BAD WAY TO SOON IS A SAFETY ISSUE AND NOW VERY HARD TO AFFORD THE COST OF OPERATION FOR THIS VEHICLE, YOU THINK IT'S THE SHOCKS, THEY CHECK GOOD, SHAME ON YOU TOYOTA.

MY COMPLAINT IS ABOUT THE REAR SUSPENSION RECALL ENACTED IN 2012. I HAD THE RECALL PERFORMED AT MY LOCAL TOYOTA DEALER IN 2014. RECENTLY I PURCHASED NEW TIRES AT A FIRESTONE DEALER AND PURCHASED A A LIFETIME ALIGNMENT. WHEN THEY PERFORMED THE ALIGNMENT FOR FRONT AND REAR, BOTH NEEDED A LITTLE ADJUSTMENT. I WAS INFORMED THAT IT COULD NOT BE DONE AND THEY CAN ONLY ADJUST THE FRONT AS THE REAR HAD A TAG THAT STATES "ONLY TO BE SERVICED BY AN AUTHORIZED TOYOTA DEALER." FURTHERMORE, WHEN TOYOTA SERVICED THE RECALL, THEY PAINTED EPOXY OVER THE ENTIRE ARM. NOW THIS LEAVES FOR A VERY EXPENSIVE FIX. THE RECALL SOLUTION MADE BY TOYOTA DISABLED THE ABILITY TO ADJUST THE TOE IN TOE OUT FUNCTION TO ALIGN THIS VEHICLE PROPERLY. I CALLED THE TOYOTA DEALERSHIP AND THEY TOLD ME THE WHOLE SUSPENSION NEEDS TO BE REDONE WITH NEW PARTS AND NEW KITS COSTING 200 DOLLARS PLUS LABOR. I BELIEVE THIS TO BE A ENGINEERING PROBLEM. THE RECALL FIX DID NOT ALLOW AN ADJUSTABLE ARM AND THIS WILL CAUSE AN UNEVEN WEAR ON MY BRAND NEW TIRES. THIS IS WRONG AND TOYOTA FEELS THEY HAVE NO RESPONSIBILITY ON THIS MATTER AND IS LAYING THIS BLAME ON THE NATIONAL HIGHWAY SAFETY RECALLS. IN MY OPINION ANOTHER RECALL SHOULD BE IN ORDER. PEOPLE THAT OWN THESE VEHICLES SHOULD NOT HAVE TO PAY EXPENSIVE REPLACEMENT CHARGES TO FIX AN ALREADY RECALLED REAR SUSPENSION PROBLEM. WITH ALL THE ROAD HAZARDS ALIGNMENT PROBLEMS HAPPENING ALL THE TIME OR ANYTIME, AN ALIGNMENT IS BOUND TO OCCUR. WHAT CAN BE DONE TO GET THE MANUFACTURES TO OWN UP TO THE INADEQUACY OF THE RECALL SOLUTION THEY PERFORMED. P.S. SOME OF US CONSUMERS KEEP OUR CARS FOR A LIFETIME OF THE VEHICLE. AND I KNOW TOYOTA LIKES TO BRAG ABOUT THE LONGEST LASTING MOST DEPENDABLE CAR ON THE ROAD. I AM ONE OF THOSE PEOPLE THAT KEEP MY CARS MAINTAINED AT I'S MAXIMUM DRIVING CAPACITY.

WHINING SOUND, POSSIBLY TRANSMISSION. THE SOUND HAPPENS WHEN I ACCELERATE OR MAINTAIN A CERTAIN SPEED (25-45 MPH). WHEN I REMOVE MY FOOT OFF THE PEDAL THE SOUND GOES AWAY SO IT'S ONLY TEMPORARY. I CAN'T REALLY HEAR IT ON THE HIGHWAY BUT WHEN I'M ON THE SMALL ROADS I SOMETIMES DO. THE VEHICLE IS ONLY 8 YEARS OLD WITH SLIGHTLY LESS OF 100, 000 MILES. THE VEHICLE SHOULD BE ABLE TO RUN A FEW MORE YEARS.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PARKWAY TOYOTA, 50 SYLVAN AVE, ENGLEWOOD CLIFFS, NJ 076320, (201) 944-3300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE MY REAR TIRES WEARING UNEVEN. TOOK MY VEHICLE TO GET AN ALIGNMENT BUT TOYOTA HAS A STICKER ON IT SAYING NO ONE CAN ADJUST DUE TO RECALL. TOYOTA APPARENTLY PUT APOXY ON THEIR SUSPENSION RECALL AND NOW MY CAR NEEDS AN ALIGNMENT AND NO ONE CAN FIX IT. TOYOTA SAYS FOR 850.00 THEY WILL FIX IT. SERIOUSLY, IT ONLY NEEDS AN ALIGNMENT BUT BECAUSE THEY DID A HORRIBLE JOB IN THE FIRST PLACE I AM UNABLE TO MAINTAIN MY OWN CAR. THEY REFUSE TO FIX IT WITHOUT CHARGING ME. HOW CAN THEY GET AWAY WITH THIS. THIS IS THEIR FAULT

WHILE DRIVING AT APPROXIMATELY 55 MPH ON A TWO LANE HIGHWAY, THE SUNROOF SUDDENLY CRACKED AND THEN SHATTERED FOR NO APPARENT REASON. THERE WAS NO DEBRIS (ROCK, BOLT) ETC FOUND IN THE GLASS ONCE WE WERE ABLE TO PULL OVER AND LOOK AT THE DAMAGE. THE GLASS APPEARS TO HAVE BOWED UPWARD AND AWAY FROM THE FRAME AND THEN SHATTERED.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 30 MPH, THE DRIVER'S SIDE SUN VISOR FELL DOWN INTO THE DRIVER'S LINE OF SIGHT. THE VEHICLE WAS TAKEN TO MULLER TOYOTA (2019 NJ-31, CLINTON, NJ 08809, (908) 638-4100) WHERE THE CONTACT WAS ADVISED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER STATED THAT THE SUN VISOR WAS NOT A SAFETY HAZARD. THE MANUFACTURER ALSO STATED THAT THE FAILURE WAS NOT A SAFETY HAZARD AND THAT THE VISOR WOULD NOT BE REPAIRED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 75,000.

DECEMBER 8, 2017, IN 2010 RAV4, ABOUT 27 MPH HEADING FORWARD, HIT HEAD-ON, (CITY STREET) 12TH ST. NW, ALBUQUERQUE. OTHER DRIVER DUI (BLEW 2.6 ABOUT 1 HR LATER), WRONG-WAY IN MY LANE, DROVE SILVERADO, SEEMED TO SPEED UP UPON IMPACT, ATTEMPTED TO KEEP GOING BUT SILVERADO HOOKED INTO BRAKED RAV. MY CAR WAS PUSHED BACKWARD ABOUT 40 FT., ACCORDING TO POLICE OFFICERS. SHOCKING SOUND AND FEELING UPON IMPACT. MY AIR BAG DEPLOYED, BUT DID NOT DEFLATE--INSTEAD, IT EXPLODED. HAVE HAD BREATHING PROBLEMS SINCE, EXACERBATION OF ASTHMA, BURNING FEELING IN EARS, OTHER SYMPTOMS. I DID NOT KNOW THAT THE AIR BAG WAS SUPPOSED TO DEFLATE. ADJUSTER AGREES IT EXPLODED, BUT DOES NOT KNOW IF HE HAS A PHOTO OF THE EXPLODED AIR BAG. HE WILL LOOK THROUGH HIS PHOTOS.