2019 TOYOTA RAV4 Complaints

PURCHASED A NEW 2019 TOYOTA RAV4 HYBRID AWD XLE ON 10/24/19. FUEL CAPACITY APPEARS TO BE ABOUT 11 GALLONS, AS OPPOSED TO THE 14.5 GALLONS ADVERTISED. I HAVE RUN THE CAR DOWN TO BELOW 10MILES OF RANGE MULTIPLE TIMES AND GET THE SAME RESULT. THIS 25% UNDERSTATEMENT OF FUEL CAPACITY TRANSLATES INTO ROUGHLY 100 MILES LESS OF TOTAL RANGE THAN THE ADVERTISED 537-595 MILES OF RANGE. SEE ATTACHED PICS.

TANK WAS ADVERTISED AS HAVING A CAPACITY FOR 14.5 GALLONS. I AM NOT ABLE TO FULLY FILL THE TANK, ONLY PUTTING IN 9 TO 10 GALLONS MAXIMUM. TOYOTA HAS STATED THAT THEY ARE AWARE OF THIS PROBLEM AND THERE IS NO FIX. I AM UNABLE TO GET THE MILEAGE RANGE I WAS PROMISED UPON PURCHASE.

THE GAS TANK IS QUOTED AS HAVING 14.5 GALLON CAPACITY AND I AM ONLY TO FILL UP 10 GALLONS.

FUEL TANK ONLY HOLDS 10 GALLONS, TANK SHOULD HOLD 14 GALLONS. REDUCES DRIVING RANGE AND TIME TO FUEL UP - WHICH WAS THE MAIN REASON WE BOUGHT THIS CAR. WHEN DROVE CAR OFF DEALERSHIP LOT, DRIVING RANGE WAS 440 - DROVE 6 HOURS WITHOUT HAVING TO FILL UP. DRIVING RANGE WAS NEVER MORE THAN 340 AFTER THAT AND HAD TO FUEL UP ABOUT EVERY 3 HOURS. REPORTED TO TOYOTA CORPORATE.

THE GAS TANK DOES NOT FILL ALL THE WAY, SO I HAVE HAVING TO GO BACK AND PUMP MORE GAS INTO THE TANK. THIS SOMETIMES CAN LEAD TO OVERFLOW AND THE GAS LEAKING TO THE GROUND AND CAN BE HAZARDS.

UNABLE TO COMPLETELY FILL THE FUEL TANK. STOPS ABUT 4 GALLONS SHORT. HAPPENS ON EVERY FILL. I HAVE TO TRICKLE FILL IT TO GET CLOSE TO A FULL TANK. HAPPENS AT EACH FILL UP

ADVERTISED FUEL TANK CAPACITY OF 14.5 BUT ONLY ABLE TO US 9-10 GALLONS OF THE TANK, WILL NOT FILL UP AS ADVERTISED ~550 MILE RANGE. I BOUGHT THIS VEHICLE FOR THE ESTIMATED DRIVING RANGE AND WE AREN'T GETTING ANYWHERE CLOSE TO THAT. TOOK TO DEALER AND NO EXPLANATION OR ACTION WAS GIVEN. HELP

FUEL TANK WILL NOT FILL TO FULL CAUSING ATTENDEES/USER TO TRICKLE AND ATTEMPT TO TRICK THE VEHICLE TO ACCEPTING MORE FUEL. RANGE OF VEHICLE IS GREATLY REDUCED AS A RESULT OF LESS FUEL AVAILABLE TO A TANK OF GAS.

FUEL TANK APPEARS UNABLE TO BE FILLED COMPLETELY. ALTHOUGH PUMP CLICKS OFF (ON MULTIPLE STATION'S PUMPS), FILL LEVEL ON FUEL GAUGE IS SELDOM ABOVE 7/8 FULL, AND SOMETIMES LESS. DURING ONE SERVICE VISIT TO ADDRESS THIS, DEALERSHIP STATED THERE WERE ONLY 9.2 GALLONS IN THE 14.5 GALLON TANK IMMEDIATELY AFTER A FILL-UP.

ON ALL OCCASIONS, WHEN REFUELING THE VEHICLE, THE AUTOMATIC SHUT-OFF FUNCTION OF THE GAS PUMP ACTIVATES WHEN THE IN VEHICLE GAS GAUGE INDICATES ABOUT 3/4 FULL. I CAN THEN PROCEED TO ADD APPROXIMATELY THREE MORE GALLONS IF I "NURSE" THE FLOW OF GAS INTO THE TANK. I AM ACUTELY AWARE OF THE POTENTIAL DANGER OF THIS PROCESS IN THAT GASOLINE COULD SPLASH BACK AT PERSON FILLING THE TANK.