2005 TOYOTA RAV4 Complaints

TL* THE CONTACT OWNS A 2005 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY 2005 RAV4 IS PART OF TOYOTA'S RECALL ACTION 15V-284. LEITH TOYOTA HAS REPLACED MY DEFECTIVE TAKATA INFLATOR WITH YET ANOTHER DEFECTIVE TAKATA INFLATOR. THERE DOESN'T APPEAR TO BE AN ENGINEERING SOLUTION TO THEIR EXPLODING AIRBAG PROBLEM. ACCORDING TO PAGE 6 OF THE JULY 9, 2015 LETTER THAT TOYOTA SENT TO NHTSA, AND I QUOTE, "TOYOTA'S OTHER RECALL ACTION, 15V-284, INVOLVES DRIVER'S INFLATORS IN A RELATIVELY SMALL NUMBER OF VEHICLES. INFLATORS FROM A SUPPLIER OTHER THAN TAKATA HAVE BEEN SECURED, AND WE EXPECT TO BE ABLE TO LAUNCH RECALL REPAIRS FIRST IN THE HAH AREAS, FOLLOWED BY THE REST OF THE NATION TOWARD THE END OF THIS YEAR". TOYOTA HAS NOT SATISFIED THIS RECALL ACCORDING TO THE TERMS IT PROVIDED TO THE NHTSA. I WAS FORCED TO RETURN THE RENTAL CAR I WAS PROVIDED WITH AND AM HAVING TO GET RIDES IN TO WORK AND RENTING A CAR ON THE WEEKENDS. MY CAR NEEDS TO BE FIXED PROPERLY! NO MORE TAKATA INFLATORS!

TL* THE CONTACT OWNS A 2005 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/23/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 2/3/2016 *JS *CN

MY TOYOTA RAV4 2005 IS INCLUDED IN THE FRONT DRIVER AIRBAG INFLATOR RECALL. I RECEIVED MY FIRST NOTICE FROM TOYOTA IN MAY,2015 THAT MY CAR WAS INCLUDED IN THE RECALL BUT THAT "NO REMEDY" WAS AVAILABLE AND THAT I WOULD BE NOTIFIED WHEN THE REMEDY WAS AVAILABLE. I RECEIVED THAT NOTICE OF THE AVAILABLE REMEDY A COUPLE OF WEEKS AGO. AFTER 4 CALLS TO A TOYOTA DEALERSHIP TO SCHEDULE THE REPAIR TO THE AIRBAG, I WAS TOLD BY PRINCIPLE TOYOTA IN MEMPHIS, TN THAT THE DEALERSHIP IS ONLY ALLOWED TO ORDER ONE PART PER WEEK FOR REPAIRS TO RAV4 VEHICLES SO IT COULD BE AS MUCH AS A MONTH POSSIBLY TWO MONTHS BEFORE THEY COULD GET THE PART ORDERED. IF TOYOTA ADVISED ME THE REMEDY WAS AVAILABLE, I SHOULD BE ABLE TO SCHEDULE THAT REPAIR IMMEDIATELY.

TL* THE CONTACT OWNS A 2005 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A RECALL NOTICE ON MY 2005 TOYOTA RAV4 ABOUT A DEFECTIVE TAKATA DRIVER'S AIRBAG. ACCORDING TO THE DEALERSHIP, THE AIRBAG WAS REPLACED ON AUG. 27, 2015. TO DATE I HAVEN'T RECEIVED A SECOND LETTER FROM TOYOTA EXPLAINING THE SOLUTION TO THE RECALL, AND I'VE CALLED THEM AND BEEN PROVIDED WITH NO INFORMATION. I'M CALLING TOYOTA AGAIN TODAY. ON SEPT. 2, I LEARNED FROM LEITH TOYOTA THAT MY DEFECTIVE TAKATA AIRBAG WAS REPLACED BY ANOTHER POTENTIALLY DEFECTIVE TAKATA AIRBAG. THIS IS THE SOLUTION? THIS WAS WHAT TOYOTA TOLD THE DEALERSHIP TO DO. AN ARTICLE RELEASED IN SEPT. 2015 MOTOR TREND MAGAZINE DETAILS THE SAME CONTINUING PROBLEM WITH CURRENT TAKATA AIRBAGS BEING MANUFACTURED. I AM NEITHER SATISFIED NOR COMFORTABLE WITH THE SOLUTION THAT TOYOTA DEVISED, ESPECIALLY SINCE TOYOTA RECENTLY PURCHASED 13 MILLION AIRBAGS FROM A COMPETITOR, SO WHY WASN'T A DIFFERENT MANUFACTURER'S AIRBAG USED IN MY CAR? I'M ONCE AGAIN HAVING TO DEAL WITH ANOTHER POTENTIALLY DEFECTIVE TAKATA AIRBAG. ACCORDING TO THE DEALERSHIP, MY PASSENGER AIRBAG IS THE SAME AIRBAG AS THE ORIGINAL DRIVER'S AIRBAG, SO WHY NO RECALL ON THE PASSENGER AIRBAG? I'M BEING FORCED TO RETURN THE RENTAL CAR TODAY, WHICH I'VE NOT RETURNED DUE TO THE WAY THE RECALL WAS CONDUCTED AND I DON'T FEEL SAFE DRIVING MY CAR AGAIN. EVERYONE SHOULD BE CHECKING ON THE REPLACEMENT AIRBAGS BEING USED IN THEIR CARS, BECAUSE THEY'RE PROBABLY TAKATAS. TAKATA KNEW ABOUT THIS PROBLEM IN 2001 AND MY RAV4 IS A 2005. I CAN'T EXPRESS MY LEVEL OF FRUSTRATION AND ANGER OVER THESE AIRBAGS.

TL* THE CONTACT OWNS A 2005 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE RIGHT SIDE GAS TANK STRAP HAD RUSTED OUT AND BROKE, CAUSING THE GAS TANK ASSEMBLY TO DROP DOWN ONTO THE DRIVESHAFT.

I RECEIVED A RECALL LETTER ON JULY 7, 2015 CONCERNING THE TAKATA DRIVER'S AIRBAG RECALL. A LOCAL DEALERSHIP PUT ME IN A RENTAL CAR THE NEXT DAY. ON THURSDAY, JULY 27, 2015, THERE WAS A MESSAGE ON MY HOME PHONE THAT THE PART HAD BEEN RECEIVED AND MY CAR WAS REPAIRED. AS OF SEPT. 1, 2015, WHEN I ENTER MY VIN # ON YOUR DATABASE, MY RECALL STATUS IS LISTED AS: RECALL INCOMPLETE. THIS INFORMATION WAS UPDATED TODAY. HAS MY CAR BEEN REPAIRED? I ALSO HAVEN'T RECEIVED A LETTER FROM TOYOTA NOTIFYING ME WHEN A REMEDY IS READY AS IS STATED IN THE INTERIM NOTICE. IS THERE A REMEDY YET? I CALLED THE TOYOTA CUSTOMER EXPERIENCE CENTER (PHONE NUMBER IN INTERIM LETTER) ON SAT., AUG. 29, 2015 AND WASN'T PROVIDED WITH ANY ADDITIONAL INFORMATION.

A REPRESENTATIVE AT PASSPORT TOYOTA, LOCATED AT 5001 AUTH WAY, SUITLAND, MD TOLD ME THAT BECAUSE MY AIRBAG LIGHT WASN'T ON THAT THEY WERE NOT GOING TO PROVIDE ME WITH A RENTAL VEHICLE UNTIL TOYOTA ANNOUNCES A PERMANENT SOLUTION FOR MY CAR. THIS IS NOT ONLY IN DIRECT VIOLATION OF MY RECALL NOTICE (IT SPECIFICALLY STATES THAT IF I FEEL UNSAFE DRIVING MY CAR, THEN THE DEALERSHIP WILL PROVIDE ME WITH A RENTAL) BUT DISPLAYS THAT REPRESENTATIVE'S IGNORANCE OF THE RECALL NOTIFICATION, WHICH ALSO STATES THAT THERE IS NO WARNING LIGHT OR OTHER INDICATION THAT THE ISSUE WITH MY DRIVERS SIDE AIRBAG EXISTS. SINCE I LIVE IN A MAJOR METROPOLITAN AREA (WASHINGTON DC) WHERE MULTIPLE VEHICLE ACCIDENTS HAPPEN DAILY, I FEEL INCREDIBLY UNSAFE DRIVING WITHOUT THE FULL ASSURANCE OF A WORKING DRIVERS SIDE AIRBAG. AS STIPULATED IN THE RECALL NOTICE, THE DEALERSHIP IS OBLIGED TO PROVIDE ME WITH A RENTAL VEHICLE GIVEN THAT TOYOTA DOES NOT HAVE A SOLUTION TO THIS PROBLEM AT THIS TIME. I ALSO CALLED DARCARS TOYOTA ON 12210 CHERRY HILL ROAD, SILVER SPRING, MD, AND I WAS TOLD THAT THEY WOULD NOT PROVIDE ME WITH A CAR EITHER. I FIND IT APPALLING AND ABHORRENT THAT 2 DEALERSHIPS IN A MAJOR METROPOLITAN AREA WOULD REFUSE TO COMPLY WITH THE CONDITIONS OF A RECALL NOTICE, ESPECIALLY ONE THAT INVOLVES A DRIVERS SIDE AIRBAG GIVEN THE CURRENT RECALL SITUATION WITH A SIMILAR PART ON A DIFFERENT VEHICLE.