2019 TOYOTA RAV4 Complaints

MY 2019 TOYOTA RAV4 HYBRID LIMITED BUILT IN JAPAN HAS A FUEL FILL UP ISSUE THAT PEVENTS THE CAR FROM BEING FULLY FUELED UNDER NORMAL CIRCUMSTANCES. THE GAS PUMP WILL SHUT OFF 1-2 GALLONS BEFORE THE TANK IS ACTUALLY FULL, MEANING THAT IN ORDER TO GET A FULL TANK, THE USER HAS TO FORCE FUEL INTO THE TANK. THIS PRESENTS TWO PROBLEMS: 1) THIS IS A CONCERN BECAUSE THERE IS SOME SORT OF PRESSURE ISSUE INSIDE THE GAS TANK THAT'S PREVENING PROPER FILLING WHICH COULD RESULT IN GAS SPEWING OUT OF THE FILLER HOLE AND PRESENTING AN ENVIRONMENTAL/SAFETY/FIRE HAZZARD. 2) WITH A GAS TANK THAT'S LISTED AT 14.5 GALLONS THAT ADVERTISES A RANGE OF 600+ MILES ON A TANK OF GAS, YOU EFFECTIVELY HAVE A USEABLE FUEL QUANTITY AND RANGE WELL BELOW WHAT TOYOTA ADVERTISES MEANING THEY ARE ENGAGING IN FALSE ADVERTISING. MY DEALER IS AWARE OF THIS ISSUE SINCE OTHER OWNERS ARE EXPERIENCING THE SAME OR SIMILAR ISSUES, BUT SO FAR, TOYOTA IS UNABLE TO ADDRESS THIS FUEL FILLING ISSUE.

THE FUEL TANK IS EITHER UNABLE TO FILL TO THE RATED CAPACITY OR IS OUT OF CALIBRATION. THIS CAUSES THE STATION PUMP TO STOP PROVIDING FUEL BEFORE THE TANK IS FULL. IN ORDER TO OBTAIN ANYWHERE NEAR A FULL TANK OF GAS YOU MUST IGNORE THE PUMPS AUTOMATIC SHUTOFF AND GUESS AS TO WHEN TO STOP. THIS IS CLEARLY A SAFETY ISSUE AS NOT KNOWING WHEN TO STOP CAN CAUSE FUEL TO SPILL FROM THE VEHICLE. THIS HAS BEEN HAPPENING SINCE THE FIRST FILL UP OF THE VEHICLE IN APRIL OF 2019 AND CONTINUES TO THIS DAY (SEPTEMBER 2019). TOYOTA HAS REPLACED THE FUEL SENDING UNIT BUT THE ISSUE STILL PERSISTS. THEY HAVE NOT ISSUED ANY SERVICE BULLETINS OR WARNINGS REGARDING THIS ISSUE BUT CLAIM IT IS WIDESPREAD FOR THE 2019 RAV4 HYBRID. THEY ALSO CLAIM NO MORE REPAIR ATTEMPTS WILL BE MADE AS THEY DO NOT KNOW WHAT THE ISSUE IS OR HOW TO FIX IT.

DRIVER END OF LOWER DASH BOARD TRIM REFLECTS ON THE DRIVER SIDE VIEW MIRROR. REFLECTION INTERFERES WITH VISIBILITY. REFLECTION GOES AWAY WHEN THE WINDOW IS FULLY LOWERED. TOYOTO CUST SERVICE CLAIMS PROBLEM IS A DESIGN DEFECT AND THERE IS NO FIX FOR IT RIGHT NOW. DANGEROUS TO DRIVE THE VEHICLE WITHOUT COVERING THE DRIVERS END OF THE DASH.

19 RAV4 XLE AWD TRANSMISSION ISSUE AND POWER TRAIN. MY VEHICLE HAS DRIVEN UNDER 5K MILES AND I NOTICED TWO MAJOR PROBLEMS. FIRST, RPM MOVES UP AND DOWN WHEN I SLOW DOWN THE VEHICLE. I DON'T SEE RPM SHIFTS WHEN I REDUCE THE SPEED IN RANGE OF 10MPH BUT I SEE RPM MOVES UP AND DOWN WHEN THE REDUCTION BECOMES GREATER LIKE 15 AND 20 MPH. FURTHERMORE, THERE IS A HESITATION AND LURCHES. ONCE THE VEHICLE'S SPEED IS REDUCED UPTO EITHER 4 MPH OR 5 MPH AND TRY TO SPEED UP, I CAN TELL IT HESITATES AND LURCHES. AS A RESULT, I WITNESSED RPM JUMPS HIGH ALL OF SUDDEN. THE VEHICLE HAD SOFTWARE UPDATE ON 9/9/2019 AND I TOOK VIDEO RECORD AND POSTED ON YOUTUBE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=FRUVFZAUPTQ&T=11S

VEHICLE WILL ONLY FILL 9.5GAL AT PUMP. REQUIRES NOT RECOMMENDED FORCE PUMPING IN ORDER TO ACHIEVE FULL TANK. VEHICLE SYSTEM GUAGE WILL INCORRECTLY READ FULL DESPITE MISSING 4-5GALLONS. FUEL GUAGE RAPIDLY DROPS QUICKLY. I HAVE GIVEN TOYOTA 4 VISITS TO FIX THE ISSUE. THEY HAVE REPLACED FUEL SYSTEM BUT ISSUE PERSIST.

FUEL PUMP AUTOMATICALLY SHUTS OFF BUT THE FUEL INDICATOR SHOWS 1 -2 BAR LESS THAN FULL . MAXIMUM POSSIBLE FUEL THAT I WAS ABLE TO FILL WHEN THE VEHICLE WAS NEAR EMPTY IS 10.2 GALLONS (ITS STILL 1 - 2 BARS BELOW FULL)

AFTER DRIVING FOR ABOUT 15-20 MINUTES CAR MAKES GRINDING NOISE WHEN ACCELERATING PAST 2-30 MPH AND ANOTHER GRINDING NOISE WHILE DECELERATING BELOW 20-30MPH. WAS TOLD THAT REAR DRIVELINE DISCONNECT FEATURE IS CAUSING THE ISSUE. STARTED HAPPENING AROUND 3000MILES ODO AND BEEN GETTING LOUDER

MY 2019 RAV4 XSE HYBRID MODEL WAS RECENTLY PURCHASED AND I BEGAN TO NOTICE SOME DISCREPANCIES IN WHAT THE VEHICLE HAD ADVERTISED FOR DTE VERSUS SIZE OF THE TANK. THE VEHICLE'S MANUAL SAYS THIS CAR HAS A 14.5 GALLON TANK, BUT THE LAST 3 TIMES I HAD GONE TO REFILL, THE PUMP USUALLY SHUTS OFF AROUND 9-11 GALLONS AND THE METER JUMPS BACK TO THE FULL MARK. THE MANUAL ALSO SAYS THERE'S A 2.2 GALLON RESERVE FOR SAFETY, BUT THAT MATH DOES NOT ADD UP TO HOW MUCH I FILL UP WHEN THE GAS LIGHT TURNS ON. 30MI LEFT ON DTE, I USUALLY RUN IT UNTIL I HAVE ABOUT 10MI LEFT AND EVEN THEN UPON REFUEL I BARELY BREAK THE 10 GALLON MARK, SO WHERE'S THE OTHER 2.3 GALLONS (MINUS THE 2.2 RESERVE)? I CURRENTLY GET ON TOTAL AVERAGE 38.8 MPG. AFTER A FULL REFILL, THE NEEDLE IS AT THE FULL MARK, MY DTE AT THE TIME USUALLY REPORTS 475 MPG, BUT EACH TIME MY REFILL LIGHT COMES ON, MY ODO METER (I RESET EACH TIME AT REFUEL) ONLY HAS ME AT ABOUT 380-400 MILES DRIVEN. NOW, I GET THAT DTE DYNAMICALLY CHANGES, BUT WITH OVER 100 ESTIMATE MILES DIFFERENCE? THAT'S COMPLETELY INSANE AND FALSE ADVERTISING. I'VE ALSO NOTICED THAT EVERYTIME I RESTART MY CAR, THE DTE ALWAYS SOMEHOW LOSES A FEW MILES FROM THE LAST REPORTED NUMBER. SO SAY I HAVE 400 MILES AND DROVE 20 IN TRIP A (DTE ~380MI), I WOULD TURN OFF THE CAR, TURN IT BACK ON, AND THE DTE WOULD REPORT 373 OR SOMETHING IN THAT BALLPARK. EACH AND EVERY TIME THE DTE ALWAYS SEEMS TO REDUCE UPON ENGINE START, WHICH GETS ME CLOSER TO MY TOTAL MILEAGE BY REFUEL AROUND 380...A FAR CRY FROM THE INITIAL ~475MI. THERE'S BEEN NUMEROUS REPORTS FROM OTHERS REGARDING THE SAME ISSUE AND IT'S COMPLETELY DISHEARTENING TO HAVE SPENT SO MUCH MONEY ON A HYBRID VEHICLE NO LESS THAT I CAN HARDLY GET 400 MILES ON A FULL TANK WITH A CONSTANTLY FLUCTUATING DTE MEASUREMENT.

APPROXIMATELY 30 DAYS AFTER PURCHASING MY 2019 TOYOTA RVA4, WHILE DRIVING TO WORK DURING THE WEEK OF AUGUST 1,2019 ON A MAJOR HIGHWAY MY VEHICLE SWERVED TO THE RIGHT ALMOST HITTING AN 18 WHEELER WITHOUT ME STEERING IN THAT DIRECTION. IT HAPPENED ABOUT 15 MINUTES LATER SWERVING AGAIN TOWARDS THE RIGHT ALMOST HITTING A CAR. DURING THE WEEK OF AUGUST 5,2019 THE CAR DID THE SAME THING AGAIN. WHILE DRIVING HOME, THIS TIME THE STEERING WHEEL WARNING LIGHT STARTED FLASHING. I CHECKED THE OWNERS MANUAL AND IT STATED TO TAKE THE VEHICLE TO THE NEAREST TOYOTA DEALERSHIP IMMEDIATELY WHICH I DID. ON AUGUST 17TH I BROUGHT MY CAR IN TO BE CHECKED. INITIALLY A YOUNG SERVICE MANAGER TOLD ME THERE WAS NOTHING WRONG WITH MY CAR. I WAS PERSISTENT IN HAVING MY CAR CHECKED. AFTER THE YOUNG SERVICE MANAGER SPOKE TO A SENIOR SERVICE MANAGER, HE SUGGESTED TO THE YOUNG MANAGER THAT IF I AM BEING PERSISTENT THEN SHE NEEDS TO DO A CODE DIAGNOSTICS ON THE CAR. I WAS TOLD AN ISSUE WAS FOUND AND THEY HAD TO KEEP MY CAR. ON AUGUST 21,2019 I RECEIVED A CALL STATING MY CAR WAS READY. I ASKED WHAT WAS THE PROBLEM. I WAS TOLD THE STEERING ANGLE SENSOR HAD TO BE RECALIBRATED. THE CAR WAS TESTED FOR 14 MILES WITH NO PROBLEMS, BUT I SHOULD KEEP AN EYE OUT FOR ANY OTHER STEERING ISSUES. I MUST SAY I AM NOT COMFORTABLE DRIVING A CAR WITH STEERING ISSUES. IT IS STILL SWERVING ON OCCASIONS,BUT NOT AS SEVERE.

UPDATE TO CLAIM #11233589: AFTER GOING BACK TO THE DEALERSHIP A SECOND TIME BECAUSE OIL CONTINUED TO CLIMB UP THE DIP STICK, THE SERVICE DEPT FOUND THAT YOU CANNOT PUT MORE THAN 4.6 QUARTS INTO THE RAV4. THE FACTORY PUT IN 5 QUARTS, AND THE DEALERSHIP ALSO PUT IN 5 QUARTS AT THE FIRST APPT. THE PROBLEM HAS NOW BEEN SOLVED SINCE THE CORRECT AMOUNT OF OIL IN NOW IN THE CAR.