2020 TOYOTA RAV4 HYBRID Complaints

The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while his mother was driving 45 MPH, the electronic throttle control system warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the MGR (Motor Generator Rear) system needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and notified of the failure but offered no assistance. The contact was also informed that the vehicle was not covered under warranty. The approximate failure mileage was 53,000.

TL* THE CONTACT OWNS A 2020 TOYOTA RAV4 HYBRID. THE CONTACT STATED THAT THE STEERING WAS FIRM AT VEHICLE START-UP. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE SERVICE STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO CENTRAL CITY TOYOTA LOCATED 4800 CHESTNUT ST, PHILADELPHIA, PA 19139, (215) 476-1200, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT WAS INFORMED THAT THE BATTERY VOLTAGE WAS LOW AND NEEDED TO BE REPLACED OR RECHARGED. THE BATTERY WAS RECHARGED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.