2003 TOYOTA SEQUOIA Complaints

TL* THE CONTACT OWNS A 2003 TOYOTA SEQUOIA. WHILE DRIVING AT AN UNKNOWN SPEED, THE SERPENTINE BELT SNAPPED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SERPENTINE BELT SNAPPED DUE TO THE FRAME AND BOTH PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 173,000. THE VIN WAS NOT PROVIDED.

RUST ISSUES WITH THE FRAME - THERE WAS A RECALL THAT EXPIRED 2014 BUT WAS NOT NOTIFIED OF THIS

2003 TOYOTA SEQUOIA. CONSUMER WRITES IN REGARDS TO REMEDY NOT AVAILABLE IN A REASONABLE PERIOD OF TIME TO REPAIR FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE. *SMD

I HAVE A 2003 SEQUOIA WITH 253,000 MILES ON IT. ABOUT A MONTH AGO, WHILE DRIVING ON A FLAT, DRY ROAD AT ABOUT 30 MILES PER HOUR AND SLOWING FOR AN UPCOMING STOPLIGHT, MY VSC OFF, VSC TRAC AND CHECK ENGINE LIGHTS ALL SUDDENLY CAME ON. APPARENTLY THIS IS A KNOWN ISSUE WITH THIS YEAR VEHICLE. I AM STRUGGLING NOW TO FIGURE OUT HOW L WILL AFFORD TO TAKE THIS CAR IN FOR REPAIR AND L AM ANGERED AT BEING PUT IN THIS POSITION. THIS WAS AN EXPENSIVE, LUXURY SUV WHEN WE BOUGHT IT AND THE MANUFACTURER SHOULD OWN UP TO THIS BAD PART. IF I'D WANTED A CRAPPY MADE CAR, L WOULDN'T HAVE WASTED $40K ON THIS ONE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WENT OUTSIDE AND TURNED THE CAR ON AND NOTICED THAT THE ABS, VSC OFF, AND VSC TRAC DASHBOARD LIGHTS CAME ON AND DID NOT TURN OFF. I DROVE THE VEHICLE AROUND THE BLOCK AND THE LIGHTS REMAINED ON. THIS IS A KNOWN MANUFACTURER DEFECT WITH THE COMPUTER THAT CONTROLS THE ABS / VSC TRAC SYSTEM ON THE 2003 SEQUOIA. I HAVE HAD THE COMPUTER MODULES REPLACED FOR THIS ISSUE BEFORE AND 60,000 MILES LATER THE SAME PARTS HAVE GONE OUT AGAIN. IT IS UNSAFE TO DRIVE AN SUV WITH THE VEHICLE SKID CONTROL AND ABS SYSTEMS NOT FUNCTIONING.

SKID CONTROL ECU ISSUE...MY 2003 RECENTLY STARTED HAVING A FAILURE IN THE ECU AND CAUSING THE VEHICLE'S BRAKES TO GO INTO ABS MODE RANDOMLY DURING ACCELERATION AND NOT STOP PROPERLY WHEN APPLYING THE BRAKES. THE BRAKE LIGHT, VSC OFF AND TRAC OFF ALL GO OFF AND THE BRAKES GO OUT AND ALMOST CAUSE ME TO WRECK. I HAVE READ ONLINE THAT THIS HAS BEEN AN ON-GOING ISSUE WITH THIS VEHICLE, AND I'M CURIOUS WHAT TOYOTA IS DOING OR NOT DOING TO FIX THIS. I HAD THE ECU RECALL "SOFTWARE UPGRADE" BACK IN 2011. THEY ONLY WARRANTIED THE WORK FOR 1 YEAR, WELL NOW MY COMPUTER IS FAILING AND REPLACEMENT IS $1500. THIS IS A FORMAL COMPLAINT BECAUSE IT SEEMS THAT I COULD HAVE HAD A REPLACEMENT ECU YEARS AGO AND I WASN'T INFORMED

TO WHOM IT MAY CONCERN, WE ARE THE ORIGINAL OWNERS OF A 2003 TOYOTA SEQUOIA. THE VEHICLE HAS DEVELOPED CONSIDERABLE FRAME RUST DAMAGE OVER THE YEARS RUSTING THROUGH AND CREATING A DANGEROUS SITUATION AND HAS BEEN DEEMED UNSAFE TO DRIVE BY THE TOYOTA DEALER AND OTHER MECHANICS WHO HAVE WORKED ON THE VEHICLE. RECENTLY, I TOOK IT TO PENN TOYOTA, 2400 NORTHERN BLVD, GREENVALE, NY 11548 FOR AN OIL CHANGE AND THE SERVICE MANAGER THERE REFUSED TO PUT THE VEHICLE ON A REGULAR LIFT BECAUSE OF FEAR OF THE FRAME COLLAPSING (SEE ATTACHED SERVICE RECEIPT). THIS IS A FAMILY VEHICLE WE USE WITH OUR 3 KIDS AND WE ARE EXTREMELY CONCERNED FOR THE SAFETY OF OUR FAMILY WHEN DRIVING IT. THE CORROSION IS SO BAD THAT AREAS OF THE FRAME HAVE CRUMBLED OFF AND THERE ARE SIGNIFICAN HOLES AND CRACKS ALONG THE DRIVER SIDE OF THE FRAME INCLUDING FRAME BRACKETS AND SUPPORT SECTIONS. WE HAVE REACHED OUT TO TOYOTA AND THEY TELL US THERE WAS NO RECALL FOR THIS SPECIFIC VEHICLE. HOWEVER, THERE HAVE BEEN OTHER FRAME RECALLS FOR SIMILAR MODELS (SEE ATTACHED COPY OF WARRANTY ENHANCEMENT LETTER CSD LIMITED SERVICE CAMPAIGN (LSC) CSD CERTAIN 2001 THROUGH 2004 MODEL YEAR SEQUOIA VEHICLES FRAME INSPECTION). WE NEED TO RESOLVE THIS ISSUE AS SOON AS POSSIBLE AND ARE LOOKING TO TOYOTA FOR SOME ASSISTANCE WITH THIS MOST IMPORTANT MATTER. WE HAVE BEEN LOYAL TOYOTA CUSTOMERS AND HAVE ENJOYED OUR SEQUOIA EXPERIENCE OVER THE YEARS AND LOOK FORWARD TO STAYING LOYAL CUSTOMERS AND ABLE TO DRIVE OUR CAR FOR MANY MORE YEARS TO COME PROVIDED THIS ISSUE IS RESOLVED TO OUR SATISFACTION. PLEASE SEE ATTACHED PHOTOS OF THE RUSTED FRAME. YOUR ASSISTANCE IN THIS MATTER IS GREATLY APPRECIATED. WARM REGARDS

TO WHOM IT MAY CONCERN, WE ARE THE ORIGINAL OWNERS OF A 2003 TOYOTA SEQUOIA. THE VEHICLE HAS DEVELOPED CONSIDERABLE FRAME RUST DAMAGE OVER THE YEARS RUSTING THROUGH AND CREATING A DANGEROUS SITUATION AND HAS BEEN DEEMED UNSAFE TO DRIVE BY THE TOYOTA DEALER AND OTHER MECHANICS WHO HAVE WORKED ON THE VEHICLE. RECENTLY, I TOOK IT TO PENN TOYOTA, 2400 NORTHERN BLVD, GREENVALE, NY 11548 FOR AN OIL CHANGE AND THE SERVICE MANAGER THERE REFUSED TO PUT THE VEHICLE ON A REGULAR LIFT BECAUSE OF FEAR OF THE FRAME COLLAPSING (SEE ATTACHED SERVICE RECEIPT). THIS IS A FAMILY VEHICLE USED WITH OUR 3 KIDS AND WE ARE EXTREMELY CONCERNED FOR THE SAFETY OF OUR FAMILY WHEN DRIVING IT. THE CORROSION IS SO BAD THAT AREAS OF THE FRAME HAVE CRUMBLED OFF AND THERE ARE SIGNIFICAN HOLES AND CRACKS ALONG THE DRIVER SIDE OF THE FRAME INCLUDING FRAME BRACKETS AND SUPPORT SECTIONS. WE HAVE REACHED OUT TO TOYOTA AND THEY TELL US THERE WAS NO RECALL FOR THIS SPECIFIC VEHICLE. HOWEVER, THERE HAVE BEEN OTHER FRAME RECALLS FOR SIMILAR MODELS (SEE ATTACHED COPY OF WARRANTY ENHANCEMENT LETTER CSD LIMITED SERVICE CAMPAIGN (LSC) CSD CERTAIN 2001 THROUGH 2004 MODEL YEAR SEQUOIA VEHICLES FRAME INSPECTION). WE NEED TO RESOLVE THIS ISSUE AS SOON AS POSSIBLE AND ARE LOOKING TO TOYOTA FOR SOME ASSISTANCE WITH THIS MOST IMPORTANT MATTER. WE HAVE BEEN LOYAL TOYOTA CUSTOMERS AND HAVE ENJOYED OUR SEQUOIA EXPERIENCE OVER THE YEARS AND LOOK FORWARD TO STAYING LOYAL CUSTOMERS AND ABLE TO DRIVE OUR CAR FOR MANY MORE YEARS TO COME PROVIDED THIS ISSUE IS RESOLVED TO OUR SATISFACTION. PLEASE SEE ATTACHED PHOTOS OF THE RUSTED FRAME SHOWING THE DAMAGE. YOUR ASSISTANCE IN THIS MATTER IS GREATLY APPRECIATED. WARM REGARDS

I RECEIVED A RECALL NOTICE FROM TOYOTA FOR MY '03 SEQUOIA LIMITED AND TOOK IT TO KOLOSSO TOYOTA (APPLETON, WI) FOR FRAME INSPECTION AND APPLICATION OF A MATERIAL THAT PREVENTS CORROSION, DUE TO A RECALL, IN 2014. I CALLED KOLOSSO TO SCHEDULE MY TRUCK TO BE SEEN WELL BEFORE THE DUE DATE OF 7-31-14, IN JUNE 2014. KOLOSSO SAID IT HAD TO ORDER THE SPECIAL "KIT" TO APPLY MATERIAL TO MY FRAME AND SCHEDULED MY INSPECTION AND APPLICATION FOR EARLY AUGUST 2014, AFTER 7-31-14 (DUE DATE). THEY SAID THE KIT WOULDN'T ARRIVE UNTIL AUGUST AND THERE WAS NOTHING ANYONE COULD DO. EVERYTHING WOULD BE FINE BECAUSE THE KIT WOULDN'T EVEN BE AVAILABLE UNTIL AUGUST 2014. I RECEIVED A FRANTIC CALL FROM KOLOSSO ON 7-13-14 WHILE I WAS WORKING LITERALLY 2 HOURS AWAY IN MILWAUKEE, WI THAT MY TRUCK HAD TO BE INSPECTED IN APPLETON THAT DAY IN ORDER FOR THE RECALL TO BE VALID. KOLOSSO SAID IT WAS THEIR FAULT FOR SCHEDULING ME IN AUGUST 2014 BUT TOYOTA SUDDENLY DEEMED 7-31-14 THE ABSOLUTE DEADLINE FOR THE RECALL. SO I HAD TO LEAVE WORK UNEXPECTEDLY TO DRIVE 2 HOURS AWAY FOR INSPECTION. AN EXTREME INCONVENIENCE! THE DEALERSHIP DID NOT COMPENSATE ME IN ANY WAY FOR MY UPSET. THEY PLACED ALL BLAME SQUARELY ON TOYOTA. I SAID, AS A CUSTOMER, I HAD DONE EVERYTHING THE DEALERSHIP SAID AND I HAD DONE NOTHING WRONG. THIS ARGUMENT WAS BETWEEN KOLOSSO AND TOYOTA BUT I WAS PENALIZED. AS OF THIS DATE, 2 YEARS LATER, KOLOSSO HAS STILL NOT APPLIED THE SPECIAL COATING TO MY FRAME TO PREVENT CORROSION. I HAVE NEVER RECEIVED A CALL FROM THEM TO SCHEDULE THIS.I FEEL THIS IS ILLEGAL. I COMPLIED FULLY WITH THE RECALL BY THE DEADLINE. I HAVE RECEIVED NO INDEMNIFICATION IN ANY CAPACITY. AND SINCE THAT TIME, I'VE GOTTEN RECALL NOTICES FOR OTHER THINGS BUT IF KOLOSSO WON'T HELP ME, WHAT AM I SUPPOSED TO DO? THEY'RE A TOYOTA DEALERSHIP. I AM A COMPLETELY DISGUSTED TOYOTA VICTIM WITH A BODY FRAME THAT IS LIKELY CORRODED.