2002 TOYOTA SEQUOIA Complaints

TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A POPPING NOISE EMITTED FROM THE FRONT OF THE VEHICLE WHEN TURNING IN EITHER DIRECTION. ALSO, THE CONTACT MENTIONED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT PASSENGER SIDE SUSPENSION FAILED. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE WHEEL WAS POINTED IN THE OPPOSITE DIRECTION OF THE DRIVER SIDE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE SHAFT THAT ATTACHED TO THE RACK AND PINION WAS LOOSE AND BECMAE DETACHED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

AFTER HEARING A CLUNKING NOISE WHILE DRIVING, I TOOK THE SEQUOIA TO THE TOYOTA REPAIR CENTER WHERE THEY INSPECTED IT AND TOLD ME THAT THE ENTIRE FRAME UNDERNEATH THE CAR WAS RUSTED THROUGH AND HAD ACTUALLY CRACKED IN HALF TOWARDS THE FRONT END OF THE VEHICLE MAKING IT DANGEROUS TO DRIVE. THEY INFORMED ME THAT TOYOTA HAD ISSUED AN EXTENDED WARRANTY SEVERAL MONTHS PRIOR, BUT WHICH HAD EXPIRED 1 MONTH BEFORE I BROUGHT THE VEHICLE IN. UPON CALLING TOYOTA CUSTOMER SERVICE, THEY TOLD ME THAT THE EXTENDED WARRANTY WAS ONLY ISSUED FOR SEQUOIA'S TO RECEIVE AN UNDER-COATING TO PREVENT FREEZE RUST DURING THE COLDER MONTHS AND THAT IF THEY NOTICED THE FRAME WAS ALREADY BROKEN DOWN, ONLY THEN WOULD THEY REPLACE IT. SINCE I HAD ALREADY GOTTEN AN UNDER-COATING DONE BY MY MECHANIC PRIOR TO TOYOTA SENDING US THE NOTICE, I DID NOT BRING OUR VEHICLE TO TOYOTA'S REPAIR CENTER. FOR THIS REASON, TOYOTA SAID THEY COULD DO NOTHING ABOUT OUR BROKEN FRAME SINCE WE NEVER CAME IN FOR OUR UNDER-COATING. I CANNOT UNDERSTAND HOW MY SEQUOIA, AT ONLY 10 YEARS OLD, CAN HAVE SUCH EXTENSIVE DAMAGE IF IT WAS SUPPOSED TO BE PROPERLY CREATED AND INSTALLED IN THE FIRST PLACE. TO HAVE THE FRAME COMPLETELY RUSTED THROUGH AND ACTUALLY CRACK IN HALF, ALL WHILE MY WIFE WAS USING THE CAR TO DRIVE MY CHILDREN TO AND FROM SCHOOL, PRACTICE, ETC., IS ESPECIALLY DISCONCERTING AFTER HEARING HOW DANGEROUS IT WAS TO BE DRIVING IT BY THE TOYOTA MECHANIC. I BELIEVE THAT IT IS TOYOTA'S DUTY TO FIX THIS ISSUE WITH MY VEHICLE SINCE IT WAS THEIR NEGLIGENCE THAT CREATED THIS POORLY CONSTRUCTED VEHICLE/FRAME AND I AM ISSUING THIS COMPLAINT IN ORDER TO PURSUE TOYOTA IN THIS ENDEAVOR. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT STATED UNKNOWN FLUIDS WERE LEAKING FROM THE REAR DIFFERENTIAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE REAR DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000. THE VIN WAS UNAVAILABLE.

ON THE YEAR 2013 I WENT TO THIS TOYOTA DEALER: ADRIEL AUTO CARR 693 KM 1.0, CRUCE DE LA VIRJENCITA, DORADO, PR 00646, UNITED STATES PHONE:(787) 626-3838 HOURS: OPEN TODAY 7:00 AM ? 7:00 PM IN ORDER TO REPLACE AND COMPLETE SAFETY RECALL FOR FRONT PASSENGER AIRBAG INFLATOR MODULE. IN ABOUT 15 MINUTES AFTER COMING IN, I WAS TOLD IT WAS NOT NEEDED TO BE REPLACED. THIS FRIDAY 24TH OCTOBER 2014 I RETURNED AFTER RECEIVING ANOTHER ONE OF YOUR WARNING LETTERS LETTING ME KNOW IT WAS NEVER COMPLETED AS DIRECTED IN THE PRIOR LETTER THEY WERE SHOWN BY ME THAT DAY. I WAITED FOR 6 HOURS BEFORE BEING TOLD BY THE MECHANIC, NOT THE REPRESENTATIVE THAT TOOK CARE OF ME FIRST, THAT AFTER BRINGING THE WHOLE AIRBAG SYSTEM DOWN ON THAT SIDE, THEY REALIZED THEY DID NOT HAVE THE PARTS NECESSARY TO MAKE THE REPLACEMENT POSSIBLE. NOW, I AM SUPPOSED TO WAIT UNTIL THEY CALL ME TO HAVE THIS DONE "SOMETIME LATER". *TR

PURCHASED 4 NEW FIRESTONE WILDERNESS LE 265/70/16 TIRES IN JULY. WHILE DRIVING, NOTICED VIBRATING OF CAR AROUND 60 MPH. PULLED OVER AND INSPECTED TIRES. 3 OF THE 4 TIRES ARE MISSING LARGE CHUNKS OF TREAD. ONE OF THE TIRES HAS WIRES AND INNER TIRE EXPOSING CAUSING VIBRATION. UNACCEPTABLE. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT STATED THAT THE VEHICLE STABILITY CONTROL AND THE TRACTION CONTROL LIGHT REMAINED ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT WHILE DRIVING DURING INCLEMENT WEATHER, THE BRAKES MADE A LOUD GRINDING NOISE AND DID NOT ENGAGE IN A TIMELY MANNER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO PARK. THE CONTACT DIAGNOSED THAT THE SHIFT LEVER BRACKET AND THE STEERING COLUMN HOUSING WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

IN FEB. 2009, WHILE DRIVING TO WORK, THE BRAKES ON MY SEQUOIA BEGAN TO LOCK AND THE ENGINE STARTED MAKING A LOUD GRINDING SOUND AND SENSOR LIGHTS BEGAN TO BLINK UNCONTROLLABLY. I COULD NOT CONTROL THE CAR STEERING AND WAS LUCKY THAT I WAS ABLE TO PULL OVER THE SIDE OF THE ROAD. THIS PROBLEM CONTINUED AND I TOOK IT TO MY TOYOTA DEALER WHO CHARGED ME $2700.00 AND BLAMED THE PROBLEM ON RATS. AFTER PICKING UP MY CAR FROM THE DEALERSHIP THE PROBLEM CONTINUED A FEW WEEKS LATER AND THE SAME DEALERSHIP STILL INSISTED THAT IT WAS RATS AND CHARGED ME AN ADDITIONAL $2300.00. YET THIS PROBLEM PERSISTED SO I TOOK IT TO A LOCAL MECHANIC WHO HAS NO TIES WITH TOYOTA AND HE REPLACED A COMPUTER SENSOR. THE PROBLEM WENT AWAY FOR AT LEAST TWO YEARS UNTIL RECENTLY DURING A RECENT RAIN STORM IT STARTED TO ACT UP AGAIN. DRIVING THIS CAR HAS BEEN UNPREDICTABLE AND SCARY AT BEST. I CAME INTO SEVERAL CLOSE CALLS WITH OTHER VEHICLES ON THE ROAD WHILE DRIVING WHEN MY CAR WOULD LOOSE ALL ABILITY TO STEER AND MY BRAKES WOULD LOCK DURING SEVERAL INSTANCES. THE EXPERIENCE HAS BEEN A MIND GAME AND HAS TAKEN A TOLL IN MY CONFIDENCE IN DRIVING BECAUSE I BELIEVED MY DEALERSHIP WHEN THEY TOLD ME IT WAS NOT THE CAR, BUT BECAUSE OF RATS, WHICH I NOW KNOW AFTER READING OTHER CUSTOMERS COMPLAINTS ON LINE THAT IT WAS THE WAY THE CAR WAS MANUFACTURED. I LOST A LOT OF FAITH IN MY TOYOTA DEALERSHIP HERE IN GUAM. I NEED YOUR HELP TO TELL THESE PEOPLE TO RECALL MY CAR TO FIX IT EVEN THOUGH IT IS 12 YEARS OLD. I SPENT A LOT OF MONEY WHEN I INVESTED IN THIS CAR AND I DON'T HAVE THE MONEY TO BUY A NEW VEHICLE AT THIS TIME. I AM AFRAID AN ACCIDENT WILL OCCUR TO CUSTOMERS LIKE ME UNLESS TOYOTA ADMITS THEY HAVE A PROBLEM WITH THEIR VEHICLES. *TR

TRACTION SYSTEM INTERMITTENTLY TURNS ON WITH NO PATTERN-WET OR DRY SURFACE, SPEED, TURNING. HAVE HAD ALL OXYGEN SENSORS REPLACED, CHECK ENGINE LIGHT RESOLVED BUT TRACTION STILL ENGAGES, SEIZES THE ENGINE. EVAP. SYSTEM FIXED, TIRES, WHEEL BEARINGS CHECKED, THERMOSTAT FIXED. STILL TRACTION IS KICKING ON. EXTREMELY DANGEROUS FOR ME AND MY THREE YOUNG CHILDREN. I AM AFRAID TO DRIVE, EVEN AROUND TOWN. TOYOTA WHAT ARE YOU GOING TO DO ABOUT THIS AND ALL THE OTHER SIMILAR COMPLAINTS ON 2002 SEQUOIAS. DO YOU NEED A FATALITY ON RECORD PRIOR TO ACTING? HOW AM I SUPPOSED TO GET TO WORK TO PAY FOR REPAIRS? HOW WILL MY CHILDREN GET TO SCHOOL AND DAYCARE? PLEASE HELP. *TR