2002 TOYOTA SEQUOIA Complaints

IN 2002, I COMPLAINED OF RUST RAPIDLY ACCUMULATING ON THE VEHICLE. I WAS TOLD BY THE DEALER THAT RUSTPROOFING CAME ON THE VEHICLE AND THEY WOULD REACH OUT TO TOYOTA DIRECTLY TO GET AN EXCLAMATION. THEY INFORM ME THAT TOYOTA CONFIRMED THAT STATEMENT THE RUSTPROOFING WAS PROVIDED. IN 2013, I RECEIVED WHAT WAS CALLED THE 'LIMITED SERVICE CAMPAIGN' STATING THAT THE INCORRECT RUSTPROOFING WAS APPLIED TO THE VEHICLE FOR COLD WEATHER STATES THAT USE SALT IN THE WINTER. AT THAT TIME WAS SEVERE CORROSION IN THE BODY THAT WAS SEPARATING FROM THE FRAME. I WROTE A LETTER TO TOYOTA CEO AND THE US OFFICE INTERCEPTED THE LETTER TO COMMUNICATE WITH ME. I REQUESTED THE REPLACEMENT OF MY VEHICLE FROM TOYOTA. IN 2017, I WROTE A LETTER TO THE CEO'S OFFICE IN JAPAN AND THE MATTER WAS SENT BACK DOWN TO THE SAME OFFICE IN THE US. THERE IS SEVERE CORROSION ALL OVER THE BODY RUST BREAKING THROUGH CORRODING ALL COMPONENTS. TOYOTA THEN REQUESTED ALL RECORDS RELATED TO REPAIRS ASSOCIATED WITH VEHICLE. I WAS SENT A DENIAL TO MY REQUEST FOR ANOTHER VEHICLE WITH A SUGGESTION TO COMMUNICATE TO NATIONAL CENTER FOR DISPUTE SETTLEMENT BUT WAS NOT RETURN THE DOCUMENT COPY HIGHLIGHTING THE DETERMINATION OF DAMAGE AS A RESULT. I'M VERY DISSATISFIED AND CONCERNED WITH THE WAY THIS WAS HANDLED BECAUSE I INFORMED TOYOTA DURING THE FIRST-YEAR OWNERSHIP OF THE PROBLEM, TOLD 11 YEARS LATER THAT I WAS CORRECT, AND THEN TREATED AS IF I'M TRYING TO GET SOMETHING OUT OF THE COMPANY AFTER I HAVE BEEN A CUSTOMER OF TOYOTA FOR OVER 25 YEARS. EVERY COMPONENT EXPOSED TO THE AIR OUTSIDE OF THE REPLACED FRAME ROTTING AWAY AND HAS CAUSED SIGNIFICANT REPAIR BILLS IN DAMAGE. THE FILE(S) THAT I'M GOING TO UPLOAD DOES NOT INCLUDE ALL REPAIR BILLS BECAUSE OF THE FILE SIZE LIMITATION BY YOUR SITE. I'M AVAILABLE FOR DISCUSSION AND WILL SUBMIT ADDITIONAL RECORDS IF REQUESTED.

THE CAR MAKES A LOUD SOUND AS IF SOMETHING WAS STUCK UNDERNEATH. AT THE SAME TIME IT PULLS TO THE RIGHT WHILE SEVERELY VIBRATING. ALSO AT THE SAME TIME THE LIGHTS FOR TRACKING CONTROL AND STABILITY CONTROL TURN ON. AFTER A FEW SECONDS THE CAR SEEMS TO BE IN NORMAL DRIVING MODE AGAIN EXCEPT FOR THE WARNING LIGHTS FOR THE VSC OFF-LIGHT. THE WARNING LIGHTS RESET SOMETIMES BUT THAT ONLY LEADS TO THE SAME PROBLEM STARTING AGAIN.

TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE SYSTEM ENGAGED INDEPENDENTLY. A CRASH DID NOT OCCUR. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL UNIT MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

MY VEHICLE'S VEHICLE STABILITY CONTROL IS ENGAGING FOR NO APPARENT REASON WHILE DRIVING STRAIGHT ON A CLEAR, CLEAN, DRY ROAD. THIS HAS HAPPENED MULTIPLE TIMES PER MONTH. BOTH ON HIGHWAY AND CITY STREET. (25MPH-70MPH) CONTROLLING THE CAR CAN BECOME HARD TO DO. PRETTY LOUD GRINDING SOUND IS HEARD WHEN IT IS ENGAGED. FEAR AN ACCIDENT MAY HAPPEN BECAUSE THE VEHICLE MAY PULL DUE TO THE BRAKES ENGAGING UNEXPECTEDLY.

MY 2002 SEQUOIA HAS A SAFTEY ISSUE THAT NEEDS TO BE ADDRESSED. WHILE DRIVING IN A FREEWAY 65MPH MY SUV VIOLENTLY PULLS TO THE RIGHT ALMOST CAUSING A CRASH, THE "VSC" AND "TRAC OFF" LIGHTS TURN ON IN DASH CLUSTER

SLIP INDICATOR LIGHT COME ON FROM A STOP AND NO ACCELERATION UNTIL LIGHT GOES OFF TRUCK JUST ROLLS LIKE IT IS IN NEUTRAL THIS HAPPEN AT ANY AND EVERY STOP IN TRAFFIC

TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. WHILE DRIVING BETWEEN 20 AND 35 MPH, THE STABILITY CONTROL SYSTEM ACTIVATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, AND WAITED A FEW MINUTES. THE CONTACT RESTARTED THE VEHICLE AND THE STABILITY CONTROL RESET BACK TO NORMAL. THE VEHICLE WAS TAKEN TO MOSSY TOYOTA (LOCATED AT 4555 MISSION BAY DR, SAN DIEGO, CA 92109) WHERE IT WAS DIAGNOSED THAT THE ECU SOFTWARE NEEDED TO UPDATED OR REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. ...UPDATED 11/21/17 *BF *TR

THIS PROBLEM STARTED ON 8/1/2017 ECS AND ABS LIGHTS CAME ON WITH CHECK ENGINE LIGHT. MILLAGE WAS 190753. I WAS DRIVING WHEN THIS OCCURRED. HAVING TRIED TO FIND THE FAULT FOR THIS CONDITION WAS FUTILE. I DO SUSPECT THE ECU IS FAILING.

WHILE DRIVING AT ANY SPEEDS 65MPH ON FREEWAY TO AROUND TOWN AT 30-40 MPH THE VSC TRAC AND ALSO VSC OFF LIGHT COMES ON AND THE CAR PULLS TO THE RIGHT AND ACTS LIKE IT IS BRAKING. THIS HAS HAPPENED MULTIPLE TIMES AT ANY SPEED. WE HAVE JUST MISSED CARS FROM THE PULL TO THE RIGHT. VERY SCARY BECAUSE IT JUST HAPPENS NO WARNING.

IN JULY, '17 I WAS TOLD THE FRAME OF THE VEHICLE HAS PENETRATING RUST. THIS WAS NOT SUPPOSED TO HAPPEN SINCE TOYOTA PUT CORROSION RESISTANT COMPOUND ON IT DURING THE SERVICE CAMPAIGN. THE VEHICLE WAS INSPECTED FOR RUST IN EARLY JUNE/ LATE MAY AND I WAS TOLD THERE WERE NO PENETRATING RUST AREAS. IN JUNE AND JULY I PUT OVER $2,000 IN REPAIRS INTO THIS VEHICLE AS I PLANNED TO DRIVE IT FOR SEVERAL MORE YEARS. I HAVE SINCE LEARNED THAT APPLYING THE CRC IS A BAND-AID AND WILL NOT STOP RUST ONCE IT HAS STARTED. I BELIEVE TOYOTA DID NOT ADDRESS THIS LIMITED SERVICE CAMPAIGN PROPERLY. I BELIEVE ALL VEHICLES IN THIS CAMPAIGN SHOULD HAVE HAD TOTAL FRAME REPLACEMENT RATHER THAN RELYING ON VISUAL INSPECTION AND USING A "BAND-AID" APPROACH.