2007 TOYOTA SEQUOIA Complaints

TL* THE CONTACT OWNS A 2007 TOYOTA SEQUOIA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED FOR REPAIR WAS NOT AVAILABLE FOR AT LEAST TWO MORE MONTHS. THE MANUFACTURER STATED THAT THE INFORMATION GIVEN BY THE DEALER WAS ACCURATE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING ON THE FREE WAY WHEN I FELT MY VEHICLE RATTLED AND A SOMETHING CAME OFF THE FRONT DRIVER SIDE TIRE. I WAS ABLE TO TAKE AN EXIT AND SAFETY. I GOT OUT AND CHECKED THE TIRE AND FOUND A 2X5 CHUNK OF RUBBER WAS MISSING FROM THE TIRE WALL AND THE TIRE WAS GOING FLAT. WHEN I TRIED TO OPEN THE BACK-HATCH TO PUT ON THE SPARE TIRE THE HATCH LATCH WOULDN'T WORK. UPON CLOSER INSPECTION I FOUND THE PLASTIC LATCH WAS BROKER AND MADE IT IMPOSSIBLE TO LOWER THE THE SPARE TIRE. I WAS FORTUNATE TO BE CLOSE ENOUGH TO HOME TO DRIVE IT SLOWLY BEFORE THE TIRE WENT COMPLETELY FLAT. UPON FURTHER INVESTIGATION I FOUND THE LATCH ISSUE TO BE A COMMON PROBLEM WITH SEQUOIA 2002-2007 DUE TO CHEAP PLASTIC PART AND WITH OUT PROVIDING A SECONDARY SAFETY RELEASE TO OPEN THE BACK-HATCH IN CASE OF EMERGENCY. THE DEALER IS CHARGING $400 - $500 DOLLARS LABOR TO MAKE THE REPAIR TO A $20 DOLLAR PART. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/10071/TOYOTA/SEQUOIA/TOYOTA-SEQUOIA-REAR-HATCH-DOOR-PROBLEMS

WHEN I TRIED TO OPEN THE BACK HATCH, THE LATCH BROKE. I HAD IT REPLACED ON THE ABOVE DATE. ABOUT A YEAR LATER, IT BROKE AGAIN. TOYOTA REIMBURSED ME WHAT IT COST TO HAVE IT FIXED AGAIN AT A TOYOTA DEALERSHIP ON 8/19/13. ABOUT ANOTHER YEAR LATER IT BROKE A THIRD TIME. WHEN I CALLED TOYOTA, THEY SAID THEY WOULD NOT DO ANYTHING ELSE TO FIX THIS RECURRING PROBLEM, I WAS ON MY OWN. I CAN ONLY GET INTO THE TRUNK BUT PUTTING THE WINDOW UP AND DOWN. (THERE IS ONLY A 1 YEAR WARRANTY ON THIS PART). IT HAS BEEN ABOUT A YEAR SINCE IT BROKE AGAIN AND A FRIEND SUGGESTED I MAKE THIS COMPLAINT. I HAVE RESEARCHED THE INTERNET AND OTHERS WITH MY CAR HAVE COMPLAINED ABOUT HAVING THIS SAME RECURRING PROBLEM. THEY CLAIM THE PART THAT IS BEING USED IS PLASTIC. I THINK THIS SHOULD BE A RECALL PROBLEM AND A QUALITY PART BE USED TO FIX IT.

THE REAR LATCH WOULD NOT WORK DURING A CAMPING TRIP IN A REMOTE AREA. THE REAR SEATS HAD BEEN REMOVED AS PER THE OWNERS MANUAL PRIOR TO THE TRIP. THE REAR PORTION OF THE VEHICLE WAS FULL OF CAMPING GEAR, FOOD, WATER, AND OUR FIRST AIDE KIT . I SPRAINED MY HAND AND BACK WHILE FIRST ATTEMPTING REPEATED TIMES TO OPEN THE TAILGATE AND THEN HAVING TO RESORT TO LIFTING HEAVY EQUIPMENT THROUGH THE BACK WINDOW AND ALSO OVER THE PASSENGER SEATS. WE TOOK THE VEHICLE TO A TOYOTA DEALER AT OUT FIRST OPPORTUNITY. WE WERE TOLD THAT TOYOTA WAS AWARE OF THE PROBLEM WHICH WAS DESCRIBED TO MY WIFE AND I AS WEAK ENGINEERING AND A PLASTIC PART ALSO KNOW TO FAIL. WE WERE TOLD THAT THE FAILURE COULD HAVE BEEN RAISED BY DRIVING THE VEHICLE ON DUSTY ROADS, BECAUSE THE LATCH WAS NOT PROTECTED FROM DUST AND IT WAS POORLY DESIGNED AND WAS LIKELY TO FAIL IF IT GOT DIRTY. WE LEARNED FROM THIS DEALER THAT WE HAD ALREADY HAD THE LATCH REPLACED A YEAR PRIOR. WE WERE TOLD THAT TOYOTA WOULD NO LONGER STAND BEHIND REPAIRS TO THIS VEHICLES TAILGATE LATCH BECAUSE THE PROBLEM WAS CHRONIC AND THE REPLACEMENT PARTS HAVE NOT BEEN IMPROVE TO PREVENT EXPECTED FAILURES. THE DEALER REPLACED, CLEANED AND LUBRICATE THE LATCH PARTS AND THEN ATTEMPTED TO PROTECT THEM USING A SURPLUS PLASTIC BAG. I AM CONCERNED THAT WHEN THE LATCH FAILS AGAIN IT MAY BE DURING AN EMERGENCY, OR CAUSE ANOTHER INJURY, OR ENTRAPMENT... *TR

AFTER COMPLAINING ABOUT DIFFICULT STEERING AT LOW SPEEDS, E.G., PULLING OUT OF A PARKING SPACE, I HAD AN ALIGNMENT DONE AT A TOYOTA DEALER, BUT DEFERRED HAVING A POWER STEERING PUMP REPLACED UNTIL THE NECESSARY PART COULD BE OBTAINED. DRIVING HOME FROM THE DEALERSHIP AND SHORTLY AFTER EXITING A FREEWAY, I WAS BACKING UP AS PART OF A Y-TURN WHEN THE CAR SUDDENLY COLLAPSED TOWARD THE FRONT RIGHT, AS THOUGH THE DRIVER'S SIDE FRONT WHEEL HAD FALLEN OFF. AFTER GETTING THE CAR TOWED BACK TO THE DEALER, I WAS INFORMED THAT THE LOWER BALL JOINT HAD BROKEN. IF THIS HAD HAPPENED AT HIGHWAY SPEEDS, IT PROBABLY WOULD HAVE CAUSED A SERIOUS, PERHAPS FATAL ACCIDENT. I'VE SINCE LEARNED THAT THIS MODEL YEAR TOYOTA SEQUOIA WAS RECALLED FOR FAULTY BALL JOINTS, BUT THAT OUR VEHICLE WAS MANUFACTURED AFTER THE DEFECTIVE PARTS WERE NO LONGER USED. MY CONCERN IS THAT OTHERS MIGHT BE DRIVING AROUND WITH PARTS THAT ARE STILL FAULTY, AND THAT THIS PROBLEM COULD LEAD TO OTHER SERIOUS OR EVEN FATAL ACCIDENTS. *TR

ON MONDAY AFTERNOON 1/19/2015 WAS DRIVING MY 2007 TOYOTA SEQUOIA 40 MPH AS I DROVE MY VEHICLE SUDDENLY DROPPED ON THE LEFT SIDE & MY TIRE FLEW OFF. DAMAGE WAS DONE TO MY SUSPENSION AS IT SCRAPPED & HIT THE CONCRETE PAVEMENT DAMAGE WAS DONE TO MY RIM. NOW THE DEALERSHIP I PURCHASED THE VEHICLE FROM IS CURRENTLY WORKING TO RESOLVE MY ISSUE. WHAT HAPPENED TO ME HAS HAPPENED TO MANY OTHERS WHERE THEY WILL INPUT YOUR VIN INTO TOYOTA SYSTEM BUT IT DOES NOT POPULATE THAT YOUR VEHICLE IS INVOLVED IN THE RECALL. YET THEY RECALLED OVER 500,000 VEHICLE SOLD WITH THE DEFECT BALL JOINT. THIS HAS CAUSE SUBSTANTIAL DAMAGE TO A PERFECTLY GOOD VEHICLE. *TR

MY 2007 TOYOTA SEQUOIA AIRBAG LIGHT CAME ON THIS MORNING. CALLED BOTH CORPORATE AND LOCAL DEALERSHIP AND BOTH ADVISED ME TO DRIVE VEHICLE FOR INSPECTIONS ASSUMING ALL RISK. *TR

TL* THE CONTACT OWNED A 2007 TOYOTA SEQUOIA. WHILE DRIVING 30 MPH, THE STEERING SEIZED WITHOUT WARNING AND THE VEHICLE CRASHED INTO A TREE. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 110,890.

I WAS DRIVING ON THE HIGHWAY. SUDDENLY MY TRUCK BEGAN VIBRATING HARSHLY. SOON AFTER, THE TRUCK STALLED OUT. I HAD NO BRAKING OR STEERING ASSIST AT ALL. THE TRUCK WOULDN'T START SO I COULDN'T PULL OFF TO THE SIDE OF THE ROAD. BEING STUCK IN THE MIDDLE OF A BUSY HIGHWAY WAS A FRIGHTENING EXPERIMENT. I HAD IT TOWED TO A LOCAL INDEPENDENT SHOP. THE SERVICE TECHNICIAN FOUND A BROKEN INTAKE VALVE SPRING. THIS IS A COSTLY REPAIR FOR A TRUCK WITH ONLY 68,000 MILES ON IT. *TR