2014 TOYOTA SIENNA Complaints

SIDE SLIDING DOOR ASSEMBLY RUSTED. BOUGHT VAN IN NOV 2013 AND BY JULY 5, 2015, ABOUT 18 MONTHS, SLIDING DOOR ASSEMBLY IS RUSTED (SEE PICTURES 1-3) - REPORTED THIS TO TOYOTA DEALER WHEN REPORTING SLIDING DOOR CLOSURE ISSUES DURING SUMMER \ FALL 2015. VAN IS PARKED IN GARAGE WHEN NOT AT WORK SO IT DOES NOT SIT OUT IN THE ELEMENTS 24/7, JUST OUTSIDE 8-9 HOURS MONDAY THROUGH FRIDAY. IN 2015, TOYOTA DEALER SAID THEY WOULD NOT DO ANYTHING SO I SPRAYED WD-40 ONTO SURFACE IN ATTEMPT TO KEEP FROM FURTHER RUSTING. ATTACHED IS A PICTURE #4 OF SAME DOOR ASSEMBLY FROM TODAY (OCTOBER 30, 2017). WE HAVE NOT HAD VAN 4 YEARS YET, ABOUT 66,000 MILES, AND THIS COMPONENT CONTINUES TO RUST. IF DOOR ASSEMBLY FAILS, DOOR COULD CLOSE ON PERSON BY ITSELF CAUSING INJURY ESPECIALLY IF VEHICLE IS PARKED ON HILL.

I HAVE A RECALL LISTED FOR MY 2014 TOYOTA SIENNA (NHTSA RECALL NUMBER:16V858, MANUFACTURER RECALL NUMBER: G04. I REQUESTED THE REPAIR DURING A VEHICLE SERVICING ON 7/24/17, AND WAS ADVISED THEY DIDN'T HAVE THE PART AND NEEDED TO ORDER IT AND WOULD CONTACT ME TO INSTALL THE PART. CAVENDER TOYOTA (877) 676-9734

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BILL PENNEY TOYOTA, 4808 UNIVERSITY DR NW, HUNTSVILLE, AL 35816) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

FUEL DOOR HINGE BROKE BECAUSE THE FUEL DOOR PIN HAS SO MUCH TENSION THAT IT BROKE THE HINGE. THIS CAUSED A SAFETY ISSUE BECAUSE THE DOOR CANNOT BE OPENED FROM THE INSIDE IF IT IS NOT CLOSED ALL THEY WAY OR PUSHED CLOSED ENOUGH FOR THE SENSOR TO ALLOW THE SLIDING DOOR TO OPEN. THIS EVENT WAS REPORTED PAST THE 36 MONTH WARRANTY, (AT 40 MONTHS, BUT LESS THAN THE MILEAGE WARRANTY), BUT HAD BEGUN BEFORE THE WARRANTY HAD ENDED. CURRENT OWNERS SHOULD BE AWARE THAT IF THERE ARE INSTANCES BEGINNING OF THE DOOR NOT BEING ABLE TO BE OPENED, SHOULD CHECK THE HINGE AND PIN TENSION AND HAVE IT FIXED WHILE IT COULD BE UNDER WARRANTY. THIS SHOULD BE AN ITEM COVERED UNDER AN EXTENDED WARRANTY DUE TO THE SAFETY ISSUE OF NOT BEING ABLE TO EXIT THE VEHICLE IN AN EMERGENCY SITUATION. THIS HAPPENED SEVERAL TIMES WHILE PARKED AND EXITING THE VEHICLE. CURRENTLY GETTING AN ESTIMATE FROM THE DEALERSHIP. THERE ARE OTHER INSTANCES OF THIS ISSUE ON DIFFERENT SIENNA AND TOYOTA FORUMS.

THE CABLE FOR ONE OF MY POWER SLIDING DOORS SNAPPED. THE DOOR IS THEN DIFFICULT TO USE, AND DOES NOT LOCK IN THE OPEN POSITION. THOSE DOORS ARE TOO DANGEROUS TO NOT LOCK IN WHEN IN THE OPEN POSITION. THIS IS A VEHICLE DESIGNED FOR CHILDREN WHO WOULD BE SEVERELY INJURED IF THE DOOR SLID SHUT ON THEM. THE VEHICLE WAS PARKED AND ONE OF MY DAUGHTERS WAS OPENING THE DOOR WHEN THE CABLE SNAPPED. THE VEHICLE ONLY HAS 50,000 MILES ON IT. THIS IS A CAR DESIGNED FOR CHILDREN! SO FOR THE DOOR TO BE SUDDENLY UNSAFE WHEN THE CAR ONLY HAS 50,000 MILES ON IT SEEMS UNACCEPTABLE TO ME.

TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO SLIDING DOOR OPENING OPERATION ISSUES RECALL NOTICE. *LD THE CONSUMER REQUESTED ASSISTANCE HAVING THE RECALL REPAIR COMPLETED. UPDATED 09/12/2017*JS

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MARK MILLER TOYOTA LOCATED AT 730 S W TEMPLE, SALT LAKE CITY, UT WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

CALLED THE DEALERS AS PER THE WEBSITE AND THEY ARE NOT FIXING THE PROBLEM YET. LEXUS DEALER SAYS CALL TOYOTA AND TOYOTA DEALER SAYS WE DON'T HAVE A FIX YET.

OUR SIENNA HAS EXPERIENCED UNREASONABLY EXCESSIVE TIRE WEAR EVEN WITH PROPER ROTATION. THE VEHICLE HAS BEEN DRIVEN NORMALLY AND NEVER BEEN IN AN ACCIDENT OR HAD A MAJOR MISALIGNMENT-CAUSING ISSUE. THE OUTSIDE TREAD OF THE FRONT TIRES HAS BEEN ESPECIALLY AFFECTED. THIS HAS LEAD TO EXCESSIVE RISK WHILE DRIVING UNDER NORMAL ASSUMPTIONS ABOUT TIRE WEAR. THE IMAGE UPLOADED SHOWS THE FRONT TIRE (TOP) AND REAR TIRE (BOTTOM). THE WEAR IS ON THE TOP TIRE ON THE RIGHT SIDE OF THE IMAGE. NOTE THAT BOTH SIDES OF TIRES WERE NEARLY IDENTICAL, INDICATING A TOE ISSUE OR THAT THERE IS A TOYOTA DESIGN ISSUE THAT LEADS TO EXCESSIVE WEAR. INCIDENTALLY, ONLINE FORUMS AND TOYOTA DEALERSHIP EXPERIENCES HAVE SHOWN THIS TO BE A CONSISTENT AND COMMON PROBLEM

"TAKATA RECALL" NOTHING HAPPENED YET. I RECEIVED A SETTLEMENT NOTICE BY ADMINISTRATOR "REAR DOOR RECALL"