2015 TOYOTA SIENNA Complaints

I AM ON MY 3RD SET OF TIRES (INCLUDING ORIGINAL) IN A 3 YEAR OLD VAN. MY SECOND SET WAS PURCHASED AT 34449 MILES ON 12/2/16. I PURCHASED 75000 TIRES, AS OF TODAY I HAVE 78850 MILES ON THE VAN, SO I USED ONLY 44401 MILES OF 75000 MILES TIRES. IN SEPTEMBER OF 2018, I NOTICED A STRANGE WOBBLING IN THE REAR PASSENGER BACK OF THE VAN. I TOOK IT TO OUR MECHANIC AT REESE'S GARAGE AND I TOLD ME MY TIRE WAS ABOUT TO BLOW AND I NEEDED NEW TIRES. HE SUGGESTED I DON'T DRIVE THE VAN, AS IT WAS "UNSAFE". TOOK IT TO ANOTHER GARAGE (BARNES SERVICE CENTER) AND WAS TOLD THE SAME THING. I WAS ALSO TOLD THIS IS A COMMON PROBLEM WITH SIENNA. I DID SOME RESEARCH AND LEARNED THAT THIS IS INDEED A PROBLEM!! I CONTACTED THE EXECUTIVE OFFICE OF TOYOTA, AND THEY INDICATED THAT OTHER FACTORS MUST BE CONSIDERED. MY ALIGNMENT WAS GOOD, MY SHOCKS/STRUTS ARE GOOD, I DON'T DRIVE A LOT, JUST TO & FROM MY KIDS SCHOOL, SPORTING EVENTS, AND I DON'T DRIVE LIKE I'M IN THE DAYTONA 500. THERE WAS EXCUSE AFTER EXCUSE. THIS IS THE SECOND TIME I HAVE BEEN TOLD THAT MY VAN IS "UNSAFE" AND ALMOST HAD 2 BLOW OUTS. I PUT MY CONCERNS ON SOCIAL MEDIA AND I LEARNED THERE ARE MANY SIENNA OWNERS COMPLAINING ABOUT TIRES WEARING TOO QUICKLY. TOYOTA NEEDS TO FIX THE PROBLEM BEFORE SOMEONE GETS HURT. I DON'T FEEL SAFE DRIVING MY CHILDREN IN THE VAN.

I HAVE A 2015 TOYOTA SIENNA SE. I AM CURRENTLY AT 49092 MILES AND AM PURCHASING MY THIRD SET OF TIRES. THE TIRE WEAR ON THIS VEHICLE IS ABNORMALLY HIGH. I HAVE PURCHASED HIGH QUALITY TIRES (BRIDGESTONE 80K WARRANTY, AND MICHELIN 60K). FIRST SET OF FACTORY ISSUED TIRES WERE WORN DOWN TO 3/32-4/32 IN 24000 MILES, SECOND SET WAS USED TO 4/32 IN 25000 MILES. VEHICLE IS DRIVEN UNDER NORMAL CONDITIONS, BOTH HIGHWAY AND CITY DRIVING. THIS IS A SIGNIFICANT SAFETY ISSUE TO ME IN REGARDS TO HANDING, STEERING AND STOPPING AND IT FEEL IT MAY BE ATTRIBUTED TO THE DESIGN OF THE VEHICLE ITSELF TO INCLUDE THE SUSPENSION COMPONENTS, FRAME SETUP, AND WEIGHT OF VEHICLE.

THE SLIDING DOORS ON BOTH SIDES ARE NOT CLOSING WITH THE CLOSER BUTTONS. IT GOES SO FAR AND THEN OPENS BACK UP. YOU HAVE TO HOLD ONTO THE DOOR AND FORCE IT TO CONTINUE TO CLOSE. EVEN WHEN STATIONARY WITH THE VAN IN PARK THE DOORS HAVE COME OPEN WITHOUT ANYONE NEAR THEM. I AM WORRIED THEY WILL OPEN WHILE I AM DRIVING. THIS HAS HAPPENED MULTIPLE TIMES THE MOST RECENT WAS TODAY.

FUEL TANK ACCESS DOOR HINGE IS BROKEN. CAN'T FILL GAS TANK UP. IF FUEL DOOR IS REMOVED SLIDING DOOR WON'T OPEN. FUEL DOOR HINGE BROKE BECAUSE THE FUEL DOOR PIN HAS SO MUCH TENSION THAT IT BROKE THE HINGE. THIS CAUSED A SAFETY ISSUE BECAUSE THE DOOR CANNOT BE OPENED FROM THE INSIDE IF IT IS NOT CLOSED ALL THEY WAY OR PUSHED CLOSED ENOUGH FOR THE SENSOR TO ALLOW THE SLIDING DOOR TO OPEN. THIS EVENT WAS REPORTED PAST THE 36 MONTH WARRANTY, (AT 40 MONTHS, BUT LESS THAN THE MILEAGE WARRANTY), BUT HAD BEGUN BEFORE THE WARRANTY HAD ENDED. CURRENT OWNERS SHOULD BE AWARE THAT IF THERE ARE INSTANCES BEGINNING OF THE DOOR NOT BEING ABLE TO BE OPENED, SHOULD CHECK THE HINGE AND PIN TENSION AND HAVE IT FIXED WHILE IT COULD BE UNDER WARRANTY. THIS SHOULD BE AN ITEM COVERED UNDER AN EXTENDED WARRANTY DUE TO THE SAFETY ISSUE OF NOT BEING ABLE TO EXIT THE VEHICLE IN AN EMERGENCY SITUATION. THIS HAPPENED SEVERAL TIMES WHILE PARKED AND EXITING THE VEHICLE. THERE ARE OTHER INSTANCES OF THIS ISSUE ON DIFFERENT SIENNA AND TOYOTA FORUMS. TOYOTA SERVICE MANAGER CONFIRMS THAT IT IS EXCESSIVE, BUT ONLY RESOLUTION WOULD BE TO REPLACE CABLE WITH NO GUARANTEE IT WOULDN'T HAVE EXCESSIVE FORCE ALSO. ONLY OTHER RESOLUTION WOULD BE TO HAVE SERVICE BULLETIN ISSUED BY TOYOTA. YOUR TRACKING NUMBER ASSIGNED BY NHTSA FOR THIS ISSUE IS 11025478. PLEASE KEEP THIS NUMBER FOR YOUR RECORDS AND FOR FUTURE REFERENCE. ONCE YOUR COMPLAINT HAS BEEN PROCESSED, YOU WILL BE ABLE TO VIEW IT ONLINE AND FIND ANY RELATED DOCUMENTS. PLEASE ALLOW TWO BUSINESS DAYS FOR NHTSA TO REVIEW YOUR COMPLAINT.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN SPEED AND MAKING A LEFT TURN, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND AS IT TRAVELED TO THE FLOORBOARD. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER CORNER PANEL OF THE CONTACT'S VEHICLE. THE CONTACT AND A PASSENGER IN THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 32,774. THE VIN WAS NOT AVAILABLE.

WATER LEAKS INTO DRIVER SIDE WIDOWS PILLAR ON TO SIDE CURTAIN AIR BAGS AS WELL AS LEFT REAR SECOND AND THIRD ROW SEAT AND THIRD SEAT AIR BAGS CURTAINS.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE REAR PASSENGER SIDE QUARTER PANEL WINDOW EXPLODED WITHOUT WARNING. THE DEALER (COURTESY TOYOTA OF BRANDON, 9210 E ADAMO DR., TAMPA, FL 33619, (813) 639-8045) WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN IN FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,857.

VIBRATION WHEN APPLYING THE BRAKE. TOYOTA ISSUED A TSB: T-SB-0045-14. THIS SHOULD BE A RECALL. IT IS UNSAFE.

AFTER WE GOT THE RECALL WITH THE SLIDING REAR DOORS FIXED, THE PASSENGER SLIDING DOOR WON'T CLOSE ANYMORE. IT WILL GO SO FAR AND THEN BEEP AND OPEN UP AGAIN. I FEEL THAT IT'S A MAJOR SAFETY ISSUE AND IT NEEDS TO BE ADDRESSED. AFTER HAVING THE CAR FOR ONLY 3 YEARS, WE SHOULDN'T BE HAVING THESE KINDS OF PROBLEMS WITH IT.

MY SLIDING DOORS OPEN WHENEVER AND SOMETIMES DO NOT CLOSE ALL THE WAY. WHEN THE SLIDING DOOR IS BETWEEN 6 AND 8 INCHES TO CLOSE IT WILL STOP AND OPEN ALL THE WAY. I HAVE BEEN TO BYERS TOYOTA 4 MAYBE 5 SEPARATE TIMES WITH THIS PROBLEM. BYERS SAYS THAT THE DOORS HAVE BEEN FIXED NUMEROUS TIMES. IT STILL DOES WHAT BYERS SAID THEY HAVE FIXED IT. PHONE NUMBER FOR BYERS 614-923-1101 ASKED FOR TARA IN SERVICE. MY NUMBER IS [XXXX]. THIS HAS HAPPENED EVEN WHEN IN MOTION. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).