2004 TOYOTA SIENNA Complaints
View complaints related to 2004 TOYOTA SIENNA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,990 complaints submitted for the 2004 TOYOTA SIENNA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 TOYOTA SIENNA- SOUTH HADLEY, MA
THE DOORS ON MY 2004 TOYOTA MINIVAN HAVE BEEN FREEZING EVERY WINTER SEASON SINCE 2006. CANADA TOYOTA HAS MADE THIS A RECALL ITEM, BUT THE UNITED STATES WILL NOT? I FIND THIS TO BE ABSURD - ESPECIALLY WHEN CHILDREN HAVE TO CLIMB UP THROUGH THE FRONT SEATS TO GET OUT OF VEHICLES. THIS COULD BE FATAL IN AN ACCIDENT IF THE DOORS CAN NOT BE OPENED. I HAVE CONTACTED TOYOTA DEALER AND THEY CLAIM TO USE WRENCH GREASE TO LUBE THE DOORS TO HELP AND PREVENT FROM STICKING. I LIVE IN NEW ENGLAND AND THE DOORS HAVE ALREADY STARTING FREEZING SHUT THIS YEAR (OCT 2009). THIS IS EXTREMELY FRUSTRATING, THIS ISN'T A CHEAP VEHICLE AND IT WAS PURCHASED FOR FAMILY USE. TOYOTA HAS REALLY FAILED THE AMERICAN PUBLIC WITH THEIR MINIVANS. I WOULD HAVE USED THIS AVENUE TO COMPLAIN YEARS AGO - I HAVE BEEN WASTING MY TIME TRYING TO WORK WITH THE TOYOTA COMPANY. PLEASE HELP *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- SOUTH HADLEY , MA
WE HAVE A 2004 TOYOTA SIENNA. WE HAVE DISCOVERED THAT THE CABLE ON DRIVER SIDE OF THE SLIDING DOOR HAS RUSTED/ROTTED AND SNAPPED OFF. WE HAVE CALLED TOYOTA ABOUT THIS ISSUE AND THEY INFORMED US THAT THE DOORS ARE NOT COVERED. WE FEEL THAT THIS IS A SAFETY ISSUE AS THE DOORS ONLY OPEN PART WAY. WE HAVE FOUND THAT THERE WAS NO RECALL ON THIS ISSUE. PLEASE LOOK INTO THIS ASAP. JUST PICTURE YOUR CHILDREN TRAPPED IN THE VAN DURING AN ACCIDENT- THESE DOORS ARE TOO HEAVY FOR THEM IN MANUAL MODE. THIS IS HAPPENING TO MANY TOYOTA VEHICLES, TO THE POINT WHERE THIS NEEDS TO BE AIRED ON NATIONAL TELEVISION FOR TOYOTA TO STEP UP AND STAND BEHIND THEIR VEHICLES. THIS IS ABOUT SAFETY AND OUR CHILDREN - NOT JUST A BONUS FEATURE. HELP US TO KEEP OUR CHILDREN SAFE IN THESE FAMILY BUILT VEHICLES! PLEASE!!! *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- BUFFALO GROVE, IL
ELECTRIC SIDE DOORS OPENER BECOMES JAMMED WHEN CABLE FRAYS AND BREAKS. THIS HAPPENED ON THE LEFT DOOR, THEN THE RIGHT DOOR WOULDN'T OPEN. LIBERTYVILLE ILLINOIS DEALERSHIP HAD TO PULL THE FUSE THAT CONTROLS THE CIRCUIT THAT OPERATES THE 2 SIDE DOORS AND THE REAR DOOR. ALL 3 DOORS OPERATE MANUALLY. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- LAS VEGAS, NV
THE POWER SLIDING DOOR ON AN '04 TOYOTA SIENNA WOULD NOT STAY OPEN WHEN THE VEHICLE WAS ON A SLIGHT INCLINE. OTHER TIMES, IT WOULD NOT CLOSE PROPERLY. ON A NUMBER OF OCCASIONS, AFTER THE DOOR WAS OPENED IT BEGAN TO CLOSE BY ITSELF HITTING THE PERSON WHO WAS REACHING INTO THE VEHICLE, WHILE THE DOOR WAS CONTINUING TO TRY TO CLOSE. IT TOOK A LOT OF FORCE TO STOP THE DOOR FROM CLOSING. ON ONE OCCASION THE FORCE OF THE DOOR CLOSING BRUISED MY WIFE'S RIGHT ARM. THIS IS A DEFINITE SAFETY ISSUE. SOMEONE COULD BE SERIOUSLY INJURED, INCLUDING BEING CRUSHED BETWEEN THE DOOR AND PILLAR. THIS PROBLEM WAS REPORTED TO THE DEALER ON THREE DIFFERENT VISITS OVER A SIX MONTH PERIOD. ON EACH VISIT THE TECHNICIAN REPORTED "NO PROBLEM FOUND" OR "WORKING PER DESIGN AND INTENT AT THIS TIME." ON THE LAST VISIT, AFTER THE TECHNICIAN FOUND NOTHING AGAIN, I WENT OUT WITH THE SERVICE ADVISOR AND WAS ABLE TO DEMONSTRATE THE PROBLEM. AFTERWARD THE SHOP FOREMAN FOUND THAT THE REAR HINGE BUSHINGS WERE WORN. AFTER THE BUSHINGS WERE REPLACED, THE DOOR WORKED AS IT SHOULD. TOYOTA CLAIMS THIS WOULD HAVE BEEN COVERED UNDER THE ORIGINAL 36 MO. / 36,000 MILE WARRANTY, BUT NOT UNDER THEIR EXTENDED WARRANTY. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- MEADVILLE , PA
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE TPMS DOES NOT ALERT HIM WHEN THE TIRES HAVE LOW PRESSURE OR IF THEY ARE ABOUT TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE,THEREFORE THEY COULD NOT PROVIDE A REMEDY. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 69,000. UPDATED 10/23/09 *CN THE CONSUMER STATED THE TIRE PRESSURE WARNING SYSTEM DID NOT ALERT THEM THAT THERE WAS A TIRE FAILURE. THE TIRE SHREDDED WHILE DRIVING 65 MPH. THE SECOND OCCURRENCE, THE CONSUMER RAN OVER AN OBJECT IN THE ROAD, AND ONCE AGAIN THE TIRE PRESSURE SYSTEM DIDN'T DETECT A FAILURE. UPDATED 10/27/09.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 TOYOTA SIENNA- KEARNY, NJ
MY 2004 TOYOTA SIENNA VAN'S PASSENGER SIDE POWER SLIDING DOOR CABLE SNAPPED. MAKING IT ONLY OPEN 1/4 OF THE WAY, I HAD TO CUT THE REST OF THE CABLE ON BOTH SIDES AND PUSH THE MANUAL OVERRIDE BUTTON TO USE THE DOOR MANUALLY. I HAVE READ IN EDMUNDS.COM FORUMS THERE HAVE BEEN MANY OTHERS WITH THE SAME PROBLEMS AND THE COST OF FIXING IT RANGES FROM $1200 - $2000 FOR THEY HAVE TO REPLACE THE WHOLE MOTOR. I THINK THIS CAN BE A SAFETY ISSUE IF YOUR IN A ACCIDENT AND NEED TO OPEN THE DOOR, AND THE CABLE SNAPS, THEN IT WILL NOT OPEN. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- DOVER, MA
I HAVE A 2004 TOYOTA SIENNA XLE LIMITED. BOTH SLIDING DOORS HAVE BROKEN. WHEN I HAVE BEEN DRIVING THE CAR WITH MY 7 YEAR OLD SON AND MY DOG IN THE CAR, THE DOOR HAS SLID OPEN. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- WESTBOROUGH, MA
POWER SLIDING DOOR ON 2004 TOYOTA SIENNA XLE AWD FAILS TO OPERATE. THE DOOR IS ACTUATED BY A CABLE AND THE CABLE HAS BROKEN. THE REPLACEMENT IS EXTRAORDINARILY EXPENSIVE AT APPROX $1500 OR MORE. AS A RESULT, THE DOOR MUST BE OPENED OR CLOSED BY HAND, WHICH IS A DIFFICULT PROPOSITION, AND IF THE VEHICLE IS PARKED ON AN INCLINE, NEARLY IMPOSSIBLE. FURTHER, THE DOOR DOESN'T STAY OPEN WHEN ON AN INCLINE POSING A DANGER TO EXITING PASSENGERS. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- REDONDO BEACH, CA
BROKEN CABLE IN SIDE SLIDING DOORS (AUTOMATIC). WOULD NOT OPEN MANUALLY. CHILDREN STUCK INSIDE HAD TO EXIT THROUGH FRONT DOORS. MANUAL OVERRIDE NOT FUNCTIONING. DEALER WANTS $2,000.00 PER DOOR TO REPAIR. VAN ONLY 4 1/2 YEARS OLD WHEN CABLES BROKE. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- WEST PALM BEACH, FL
THE POWER FUNCTION OF THE AUTOMATIC REAR SLIDING PASSENGER DOOR HAS FAILED. THE CABLE THAT ATTACHES TO THE MOTOR FOR THIS DEVICE SNAPPED AND WAS EXPOSED CAUSING A SAFETY HAZARD. APPROXIMATELY 1 FOOT OF CABLE WAS EXPOSED AND HANGING FROM THE MIDDLE REAR OF DOOR. ADDITIONALLY OTHER PARTS OF THE SYSTEM FAILED/BROKE WHEN THE CABLE BROKE AND BECAME LODGED IN THE SYSTEM CAUSING THE DOOR TO REMAIN OPEN. WHEN SOME OF THESE PARTS ASSOCIATED WITH THE SNAPPED WIRE / DOOR MOTOR BROKE THEY WERE EJECTED INTO THE CAR HITTING THE NEAREST RIGHT SIDE CAR SAFETY SEAT WHERE ONE OF OUR CHILDREN SITS. THE COST OF REPLACING THE DOOR PARTS IS PROHIBITIVE. PER TOYOTA DEALERSHIP, COST IS APPROXIMATELY $1700 PER DOOR TO REPLACE THE SNAPPED WIRE. THE DOOR WILL NOT BE REPAIRED AND REMAIN NON-FUNCTIONAL. 2006 REFERENCE TSB EL004-04 2009 REFERENCE TSB-0085-09NHTSA NUMBER:10029190 FOR SIMILAR CASES. *TR
Source: NHTSA WEB SITE