2004 TOYOTA SIENNA Complaints
View complaints related to 2004 TOYOTA SIENNA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,990 complaints submitted for the 2004 TOYOTA SIENNA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 TOYOTA SIENNA- ASHLAND, MA
I HAVE A 2004 TOYOTA SIENNA THAT HAS MANUAL SLIDING REAR DOORS. I HAVE REPLACED THE HANDLES ON BOTH DOORS WITHIN THE LAST 6 MONTHS. THE LATEST ONE I REPLACED WAS THE REAR PASSENGER SIDE DOOR. THE APPARENT REASON FOR THESE BREAKING OFF IS THE FACT THAT THE DOORS ARE JAMMING AND IT IS EXTREMELY DIFFICULT TO OPEN THE DOOR. EVEN THOUGH I HAVE REPLACED THE REAR PASSENGER HANDLE, IT STILL WILL NOT OPEN FROM THE INSIDE OR OUTSIDE...IT DOES OPEN ON "OCCASION" BUT IT IS FINICKY.. I HAVE GONE ON LINE AND NOTICED THOUSANDS OF OTHER TOYOTA SIENNA OWNERS ARE EXPERIENCING IDENTICAL PROBLEMS WHICH LEADS ME TO FEEL STRONGLY THAT THIS SHOULD BE A "RECALL" ISSUE THAT SHOULD BE COVERED BY TOYOTA!! I HAVE 2 SMALL CHILDREN THAT TRAVEL IN THIS VEHICLE AND THIS COULD BE A LIFE THREATENING ISSUE, GOD FORBID! *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- HILLIARD, OH
THE RIGHT REAR ELECTRIC SLIDING DOOR STOPPED WORKING. IT WAS DIFFICULT TO OPEN. I TOOK IT TO THE DEALER AND THEY ADVISED ME THAT THE CABLE HAD BROKEN. ABOUT TWO WEEKS AFTER I TOOK IT TO THE DEALER, THE DOOR JAMMED COMPLETELY AND YOU COULD NOT EVEN OPEN IT MANUALLY. THIS PRESENTS A HAZARD IF THERE IS A FIRE IN THE VAN OR AN ACCIDENT THAT REQUIRES A PASSENGER TO EXIT QUICKLY. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- PATTERSON , NY
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT HAS NOT BEEN ABLE TO USE THE DOOR LOCKS IN HER VEHICLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. RECENTLY, WHILE ATTEMPTING TO STOP THE VEHICLE, THE REAR PASSENGER SIDE DOOR OPENED. IN ADDITION, THE BATTERY FAILED AND WAS REPLACED TWICE BY THE DEALER. THE FAILURE WAS NOT CORRECTED AND THE DEALER STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT REPLACED THE BATTERY HERSELF WITH A HEAVY DUTY BATTERY. SHE TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THE DOOR MOTOR FAILED, AND THAT THE DOOR WAS AN INCH OFF THE DOOR TRACK. THE ESTIMATED COST OF REPAIR WAS $1,800. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 64,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 TOYOTA SIENNA- WEST LAWN , PA
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE POWER SLIDING DOOR FAILED. THE DEALER STATED THAT THE ENTIRE MOTOR ASSEMBLY FOR THE DOOR NEEDED TO BE REPLACED AT THE COST OF $1,000. THERE WERE NO RECALLS FOR THIS COMPONENT. THE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 TOYOTA SIENNA- MONROE, WI
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE PASSENGER SIDE DOOR WITH THE DOOR HANDLE, THE CONTACT NOTICED THAT THE CABLE UNDER THE REAR WINDOW SNAPPED DUE TO CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE CENTRAL HINGE NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 95,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 TOYOTA SIENNA- ZEELAND, MI
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT AND A CHILD OPENED THE FRONT DRIVER'S SIDE DOOR FROM THE EXTERIOR OF THE VEHICLE. SUDDENLY, THE DOOR CLOSED ABRUPTLY. THE CHILD WAS STRUCK WHILE IN THE PATHWAY OF THE DOOR, BUT WAS NOT INJURED. THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE DOOR PRIOR TO THE FAILURE ON SEVERAL OCCASIONS. WHENEVER THE FRONT DRIVER'S SIDE DOOR WAS ACCESSED, THE FAILURE WOULD OCCUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY PROVIDED A REFERRAL TO AN AUTO BODY SHOP FOR REPAIR. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO FAILED WELDS. THE CONTACT WAS ADVISED TO REPLACE THE DRIVER'S SIDE DOOR AT THE ESTIMATED COST OF $1,500. THE VEHICLE HAS NOT BEEN REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 TOYOTA SIENNA- S ROYALTON, VT
WHILE ATTEMPTING TO OPEN THE POWER SIDE DOOR, THE CABLE TO OPEN IT SNAPPED CAUSING THE DOOR TO NOT OPEN. THIS RENDERS THE POWER DOOR INOPERABLE. TOYOTA HAS A SERVICE NOTICE ON THIS BUT THE COST TO FIX IT ACCORDING TO TOYOTA IS $850. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- MANALAPAN, NJ
I OWN A 2004 TOYOTA SIENNA. I BOUGHT THE VAN WHEN IT FIRST CAME OUT, HAD TO WAIT A COUPLE OF WEEKS TO GET IT (BECAUSE OF DEMAND) AND PAID FULL STICKER PRICE. LAST YEAR, WHILE DRIVING, MY AIR CONDITION UNIT WENT. IT IS BLOWING WARM AIR. I TOOK IT TO A GARAGE TO GET IT LOOKED AT AND WAS TOLD THAT COMPRESSOR WAS WORKING AND FREON IS FULL. I DID SOME RESEARCH ON MY OWN AND FOUND OUT THERE ARE NUMEROUS COMPLAINTS FROM PEOPLE, WITH THE SAME YEAR AND MAKE. SOME OF THESE PEOPLE HAVE SPENT UP TO $4,000 TO GET REPAIRS WITH STILL NO SATISFACTION. APPARENTLY, TOYOTA WAS AWARE OF THE PROBLEM WITH THE AIR CONDITIONING UNITS IN THE 2004 AND 2005 MODELS AND MADE THE CORRECTIVE CHANGES IN THE FOLLOWING YEAR. HOWEVER, NEVER INFORMED THE OWNERS OF POTENTIAL REPAIRS. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- DRACUT, MA
*****2004 SIENNA POWER SLIDING DOOR FELL OFF********I PURCHASED A 2004 TOYOTA SIENNA MINIVAN BRAND NEW IN MARCH 2003. I LOVED THE VAN UNTIL THE SUMMER OF 2007. WE HAD THE OPTIONAL POWER REAR PASSENGER SLIDING DOOR. AT THE BEGINNING OF SUMMER, THE POWER CABLE SNAPPED SO WE CHANGED THE DOOR SETTING TO MANUAL UNTIL WE COULD HAVE IT REPAIRED. THIS MANUAL SETTING WAS WORKING FINE AND WE TOOK A 2 HOUR ROAD TRIP TO ATTEND A LACROSSE TOURNAMENT FOR OUR SON ABOUT A WEEK LATER.***** OUR DAUGHTER WHO WAS 4 AT THE TIME ALWAYS SAT IN THE PASSENGER SEAT FURTHEST TO THE BACK. AFTER WE ARRIVED AT THE TOURNAMENT, MY HUSBAND WENT BACK TO THE VAN TO RETRIEVE A CHAIR. HE UNLOCKED THE VAN, OPENED THE SIDE, REAR PASSENGER DOOR AND THE DOOR WENT ROLLING DOWN THE TRACK, DISENGAGED, SLID OFF THE TRACK, ALL THE WAY BACK AND SMASHED IN THE SMALL REAR SIDE WINDOW NEXT TO WHERE MY DAUGHTER NORMALLY SAT COVERING THE ENTIRE BACK INTERIOR WITH GLASS.****** IT TOOK 90 MINUTES TO GET THE DOOR BACK ONTO THE TRACK AND ENGAGED SO THAT WE COULD DRIVE HOME. I CONTACTED TOYOTA IMMEDIATELY THE NEXT DAY TO FIND OUT WHAT COULD BE DONE TO HAVE THE CAR FIXED AND WAS TOLD THAT I NEEDED TO FILE A CLAIM, WHICH I DID. AFTER THE CLAIM WAS FILED I WAS TOLD THAT THIS WAS NOT A PROBLEM WHICH HAD BEEN REPORTED AND THAT THERE WAS NO RECALL IN EFFECT, SO TOYOTA WOULD NOT COVER PAYMENT TO REPAIR THE DAMAGE. THEY SUGGESTED I CALL THE DEALERSHIP WHERE I HAD PURCHASED THE VAN TO SEE IF THEY WERE WILLING TO HELP. I CONTACTED MY DEALER?S SERVICE DEPARTMENT AND GOT THE SAME RESPONSE THAT NOTHING COULD BE DONE EXCEPT FOR US TO PAY OUT OF POCKET FOR THE REPAIR.********** SINCE WE CANNOT AFFORD THE EXTENSIVE BODY/MECHANICAL REPAIRS, THE DOOR MUST STAY CLOSED NOW BECAUSE IF OPENED, IT FALLS OFF. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- LOUISVILLE, KY
2004 TOYOTA SIENNA LE POWER DOOR CABLE FAILED AND THUS DOOR CAN NOT BE CLOSED. THE COATING OVER THE CABLE WORE OUT AND ULTIMATELY WIRE FAILED. *TR
Source: NHTSA WEB SITE