2014 TOYOTA SIENNA Complaints

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2016. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE RECEIVED A LETTER FROM TOYOTA STATING THAT THEY HAVE DETECTED A DEFECT WHERE THERE IS A POSSIBILITY THAT THE SLIDING DOOR OPENING OPERATION IS IMPEDED AND THE SLIDING DOORS CAN OPEN ON THEIR OWN WHILE DRIVING. WE RECEIVED THIS LETTER IN AUGUST OF 2016. WE SPOKE WITH OUR LOCAL DEALER AND THEY STATE NO SOLUTION HAS BEEN FOUND YET AND WE CONTINUE TO HAVE AN UNSAFE CAR AND THE AUTOMATIC SLIDING DOORS OFF THAT I AM PAYING EXTRA TO HAVE AUTOMATIC DOORS. I HAVE 2 SMALL CHILDREN AND I STILL WORRY FOR THEIR SAFETY SINCE THEY SIT NEXT TO EACH SLIDING DOOR EVEN THOUGH THE AUTOMATICITY IS OFF BECAUSE WE DON'T KNOW IF IT CAN STILL HAVE A PROBLEM. I NEED THIS SITUATION TO BE FIXED ASAP SINCE I CANNOT CONTINUE TO WORRY ABOUT A DEFECT THEY CREATED. THEY NEED TO TAKE ACCOUNTABILITY AND EITHER FIX THE ISSUE OR CHANGE MY CAR WITH NO COST TO ME.

VEHICLE IS A HANDICAP VEHICLE EQUIPPED WITH ELECTRIC RAMP. PROBLEMS WITH SLIDING DOORS UNLOCKING, NOT LOCKING OR DOORS OPENING MAKING IT AN EXTREME SAFETY BASED. INTERIM RECALL RECEIVED RECOMMENDATION RECEIVED IN NOVEMBER TO OPERATE DOORS IN MANUAL MODE IS UNACCEPTABLE WITH RAMP AND HANDICAPPED DRIVERS. CONTACTED TOYOTA CORPORATE AND WOULD NOT PROVIDE ASSISTANCE OR ACCOMMODATION.

WENT TO CAR PARKED FOR THREE DAYS - SUNROOF SHATTERED OUTWARD. 4/7/17 NOT THE FIRST TIME - ON. 8/25/14 IT SHATTERED WHILE DRIVING (7978 MILEAGE)- A LOUD EXPLOSION AND NO OTHER CARS IN SIGHT. ALSO EXPLODED OUTWARD. OPENED A CASE WITH TOYOTA RELATIONS WHO ASKED WE BRING TO DEALERSHIPS FOR REVIEW. FIRST TIME TECHNICIAN BLAMED ON OBJECT HITTING US FROM ROAD - TOYOTA PAID FOR REPLACEMENT AS GOOD WILL GESTURE. NOW TECHNICIAN SAY SOMEONE PUNCHED IT FROM BELOW WITH COVER CLOSED - HAVE PICS BELOW. ALSO STATED HAD TO BE BROKEN FROM WITHIN - BASICALLY ACCUSED US OF PUNCHING IT. AFTER THE FIRST TIME WE KEEP COVER CLOSED AND NEVER USE IT FOR FEAR IT WOULD HAPPEN AGAIN.

THERE IS A POSSIBILITY THAT UNDER CERTAIN LIMITED CONDITIONS, IF THE SLIDING DOOR OPENING OPERATION IS IMPEDED, THE SLIDING DOOR MOTOR CIRCUIT COULD BE OVERLOADED, OPENING THE FUSE FOR THE MOTOR. IF THIS OCCURS WHEN THE DOOR LATCH IS IN AN UNLATCHED POSITION, THE DOOR COULD OPEN WHILE DRIVING, INCREASING THE RISK OF INJURY TO A VEHICLE OCCUPANT.

I PURCHASED THIS CAR ON JANUARY 1, 2017 FROM A DEALERSHIP IN SUNNYVALE AS A CERTIFIED TOYOTA. I NOW HAVE 11K MILES AND THE FROM TIRES ARE COMPLETELY BALD. I DON'T UNDERSTAND HOW THIS COULD HAPPEN. AFTER SEARCHING THE INTERNET I FOUND A LOT OF CONSUMERS COMPLAINING ABOUT THE SIENNA VAN FRONT WHEEL DRIVE TIRES WEARING BALD IN UNUSUALLY LOW MILES. I BELIEVE THE SUSPENSION, STEERING OR SOME OTHER ENGINEERING ISSUE IS FLAWED. THERE IS NO REASON WITH 5K ROTATION AND PROPER ALIGNMENT THAT THE SIENNA SHOULD BE EATING TIRES BALD AT 1/3 OF NORMAL TIRE LIFE. THIS COULD BE DEEMED A SAFETY ISSUE AS THE CUSTOMER MAY NOT BE AWARE THAT FRONT TIRES ARE WORN PREMATURELY AND THAT MAY CAUSE A POTENTIAL DISASTER. I SEARCHED THE INTERNET AND FOUND THAT TOYOTA COMMONLY SENDS THE COMPLAINING CUSTOMERS TO THE TIRE MANUFACTURER WHICH TAKES THE BLAME OFF OF THEM AND LEAVES THE TIRE MANUFACTURERS WITH LIABILITY OF EARLY TREAD USE. ITS OBVIOUS THAT WITH THE NUMBER OF COMPLAINTS ON THE INTERNET THAT AN INVESTIGATION NEEDS TO BE STARTED INTO THE CAUSE OF THIS EARLY TREAD BURNING.

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR OPENED INDEPENDENTLY. ONCE THE BUTTON WAS PRESSED TO CLOSE THE DOOR, THE DOOR ATTEMPTED TO CLOSE, BUT DID NOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOTIFIED THAT THE MANUFACTURER CONSIDERED THE FAILURE COLLATERAL DAMAGE AND IT WAS MORE COST EFFECTIVE FOR THE CONTACT TO DRIVE THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AUTOMATIC DOOR STOPPED MOVING AND I COULD SMELL A BURNING ELECTRICAL ODOR. AUTOMATIC DOORS NO LONGER WORK.