2015 TOYOTA SIENNA Complaints

WE PURCHASED THE SIENNA NEW OFF THE LOT IN 2015, AND HAVE HAD TO REPLACE THE WINDSHIELD 5 TIMES DUE TO CRACKS, AND IT'S ALREADY CRACKED AGAIN. SOMETIMES IT CRACKED DUE TO PEBBLES OR ROCKS HITTING IT, BUT OTHER TIMES IT JUST CRACKED SPONTANEOUSLY. ONCE IT CRACKED OUT OF NOWHERE, AND ANOTHER TIME IT WAS WHEN WE SPRAYED IT WITH LOW-PRESSURE WATER.

TL* THE CONTACT OWNED A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO DEACTIVATE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE WAS INVOLVED IN A FRONT IMPACT COLLISION. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED A SEVERE HEAD INJURY, THE FRONT SEAT PASSENGER SUSTAINED A BROKEN NOSE AND CRACKED RIBS, AND THE REAR SEAT PASSENGER SUSTAINED MINOR INJURIES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE VIN WAS NOT PROVIDED.

SUNROOF SPONTANEOUSLY BURST ON JUNE 6, 2018, AROUND 7:25PM, MY FAMILY AND I WERE HEADING HOME A STORE, GOING NORTH ON MO-65 AT ABOUT 65 MPH IN SPRINGFIELD, MO. JUST SOUTH OF BATTLEFIELD RD, WE HEARD A LOUD "POP" SOUND. WE THOUGHT OUR DAUGHTER HAD HIT HER METAL THERMOS AGAINST THE BACK WINDOW. WHEN WE ARRIVED HOME, HOWEVER, I HEARD A CRACKLING SOUND AND TRACED IT TO THE SUNROOF, WHICH WAS SHATTERED (LIKE A SPIDER WEB) AND BULGING AT THE TOP. SINCE THEN, AS OF 9AM THE FOLLOWING DAY, IT HAS CONTINUED TO BULGE MORE, WITH A COUPLE OF SMALL PIECES OF GLASS HAVING POPPED OUT ONTO THE TOP OF THE GLASS. IT HAS NOT YET COLLAPSED INTO THE CAR, BUT I AM LEAVING THE SUNROOF SHADE CLOSED SO THE GLASS DOESN'T FALL INTO THE CABIN. OF NOTE, THE WEATHER WAS MOSTLY SUNNY, TEMPERATURE AROUND 80F. THE SUNROOF WAS CLOSED, AS WAS THE SUNROOF SHADE. TRAFFIC WAS FAIRLY LIGHT IMMEDIATELY AROUND US. THERE WERE NO LARGE TRUCKS NEARBY. NO ROCKS OR GRAVEL WAS HITTING THE UNDERSIDE OF THE CAR, AND THERE WERE NO OTHER SOUNDS OF ANYTHING HITTING THE CAR.

WHEN I GET INTO THE SIENNA IN A PARKING SPOT (STATIONERY) AND TWIST THE KEY IN THE IGNITION THE VEHICLE STARTS BUT THE ELECTRONIC STEERING DOES NOT WORK. THIS HAPPENS INTERMITTANTLY. I HAVE TO SIT THERE AND LET THE VEHICLE RUN FOR AWHILE BEFORE THE STEERING KICKS IN. THE STEERING WHEEL IS BASICALLY LOCKED AND DIFFICULT TO TURN. MY GREATEST FEAR IS THAT THE STEERING WHEEL WILL LOCK UP ON ME WHILE I AM DRIVING AND WILL NOT BE ABLE TO STEER.

DIFFICULT TO TURN STEERING WHEEL AT LOW SPEED ESPECIALLY WHEN STARTING UP FROM STOP

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2015 TOYOTA SIENNA. UPON STARTING THE VEHICLE, THE TRACTION INDICATOR ILLUMINATED AND AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE PLAZA TOYOTA DEALER (2721 NOSTRAND AVE, BROOKLYN, NY 11210, 347-983-5652) WHERE IT WAS DIAGNOSED WITH AN UNKNOWN WIRING FAILURE DUE TO RODENTS ENTERING THE ENGINE COMPARTMENT. THE VEHICLE OWNER HAD THE VEHICLE REPAIRED, BUT WAS UNAWARE OF THE REPAIR SPECIFICS. THE FAILURE RECURRED THREE MONTHS LATER AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING WAS DESTROYED AGAIN BY RODENTS. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 16,382.

BOUGHT VEHICLE NEW, LIVE IN FLORIDA WITH NO POTHOLES, ETC. THE VAN IS EXTREMELY HARD ON TIRES, FIRST SET OF MICHELIN PRIMACY MXV4 TIRES LASTED TO 26,500 AND WERE SHOT. REPLACEMENT MICHELIN PREMIER LTX TIRES ARE SHOT IN 20,000 MILES. BOTH OF THESE MICHELIN TIRES WERE SUPPOSED TO LAST 60,000 MILES EACH. NEVER ANY DAMAGE TO THE VEHICLE, I AM THE ONLY DRIVER, BUT I JUST SPENT CLOSE TO $800 AT AN ALIGNMENT SHOP GETTING CAMBER KITS AND SHIMS INSTALLED AND ONE NEW FRONT STRUT ALL TRYING TO GET THE VEHICLE ALIGNMENT INTO FACTORY SPECS. AGAIN, NEVER ANY DAMAGE TO THE VEHICLE AND ALL TIRES WORE OUT RELATIVELY EVENLY, JUST WAY TOO PREMATURELY. FIRST PROBLEM IN MY OPINION IS THAT ALL VEHICLES SHOULD HAVE ALIGNMENT ADJUSTMENT ABILITY BUILT IN, THERE SHOULD NOT BE NEED FOR CAMBER BOLT KITS AND SHIMS FOR THE REAR AXLE. NEXT PROBLEM IS THIS EXCESSIVE TIRE WEAR ON TOYOTA SIENNA'S IS CLEARLY DOCUMENTED ALL OVER THE INTERNET, SO THIS IS NOT AN ISOLATED PROBLEM, BUT A WIDE SPREAD TOYOTA PROBLEM. TOYOTA SHOULD RESOLVE THIS FOR THEIR CUSTOMERS.

TAKATA RECALL: SUMMARY IN THE INVOLVED VEHICLES, THERE IS A POSSIBILITY THAT UNDER CERTAIN LIMITED CONDITIONS, IF THE SLIDING DOOR OPENING OPERATION IS IMPEDED, THE SLIDING DOOR MOTOR CIRCUIT COULD BE OVERLOADED, OPENING THE FUSE FOR THE MOTOR. SAFETY RISK IF THIS OCCURS WHEN THE DOOR LATCH IS IN AN UNLATCHED POSITION, THE DOOR COULD OPEN WHILE DRIVING, INCREASING THE RISK OF INJURY TO A VEHICLE OCCUPANT. THIS VEHICLE IS INVOLVED IN PHASE 1 OF THIS SAFETY RECALL. PHASE 1 COVERS THE VAST MAJORITY OF VEHICLES INVOLVED IN THIS RECALL AND THE REMEDY IS CURRENTLY AVAILABLE FOR THESE VEHICLES. FOR THE VEHICLES INVOLVED IN PHASE 1, ANY AUTHORIZED TOYOTA DEALER WILL REPLACE THE INSTRUMENT PANEL JUNCTION BLOCK AND INSTALL NEW WIRE HARNESSES CONNECTING IT TO THE POWER SLIDING DOORS. BUT THE PRE-OWNER MISS THIS RECALL, AND I BUY THIS VEHICLE FROM CARMAX, THEY LET ME FINISH THIS RECALL.

NAVIGATION SYSTEM AND SCREEN IS BEEN OFF AND RESTARTED WHILE DRIVING SINCE ONE YEAR AGO.SOME RAINY DAY THAT HAPPENED 4~5 TIMES IN HOUR.GETTING WORSE!!

STOPPED AT A RED LIGHT WHEN WE HEARD AN EXPLOSION, CONTINUED TO DRIVE WHEN WE BECAME AWARE OF NOISE AND WHAT APPEARED TO BE RUSHING WIND . AFTER CHECKING ALL DOORS AND WINDOWS AND FINDING THEY WERE CLOSED I JUST HAPPENED TO SLIDE OPEN THE COVER LEADING TO THE SUN ROOF AND SAW THE EXPLODED WINDOW AND GLASS FRAGMENTS.