2017 TOYOTA SIENNA Complaints

PURCHASED VEHICLE BRAND NEW, TIRES WORN TO A DANGEROUS LEVEL FROM NORMAL HIGHWAY DRIVING BY 30,000 MILES.

CAR STALLS WHEN ACCELERATING FROM A STOP. HAPPENS ON HIGHWAY STOP AND GO AND WHEN ENTERING A JUNCTION AFTER A STOP SIGN. AFTER THE STALL THE CAR JERKS AS IT SUDDENLY LACKS TORQUE AND GOES TO A LOWER GEAR. TOYOTA TECHNICIAN SAID THAT TRACTION CONTROL SHUTS OFF FUEL. THIS IS DANGEROUS SINCE IT LEAVES YOU STALLED AFTER GOING INTO A JUNCTION. THEY ISSUED A TSB 0197-17 THAT DIDN'T SOLVE THE PROBLEM AND THEY CLAIM THAT THERE IS NO PROBLEM AND THAT IT IS A DRIVING STYLE ISSUE.

HUSBAND LOST CONTROL OF THE CAR DRIVING 75 MILED PER HOUR ON HIGHWAY. "AWD BRAKE OVERRIDE. CONTACT DEALERSHIP" CAME ON A GAUGE. PULLED OFF SIDE OF I-95 AND CAR SHOOK AND CAME TO A COMPLETE HAULT AFTER MAKING A LOUD GRINDING NOISE. WE IMMEDIATLEY NOTICED FIRE COMING FROM UNDER THE HOOD ON DRIVER SIDE. EVACUATED, CALLED 911. CAR WAS A TOTAL LOSS. PLEASE GET TOYOTA TO INVESTIGATE SINCE THIS IS NOT THE FIRST 2017 TOYOTA SIENNA TO CATCH ON FIRE IN THE SAME MANNER.

THE DOOR WAS NOT INSTALLED PROPERLY AND CLOSED BY ITSELF MANY TIMES WITHOUT DETECTING IF PEOPLE WERE IN THE WAY AND CRUSHED A CHILD AND HE WAS INJURED

WE WERE DRIVING SOUTH ON I-95 AT 4 O'CLOCK IN THE MORNING HEADING TO VACATION IN MYRTLE BEACH. 2 HOURS INTO OUR DRIVE AT 6 AM, DRIVER STATED THAT SOMETHING WAS GOING ON WITH THE CAR. FELT LIKE HE WAS LOSING CONTROL OF THE CAR . I LOOKED OVER AND SAW A GAUGE THAT READ AWD BRAKE OVERRIDE CONTACT DEALERSHIP. IT STARTED TO SLOW DOWN EVEN MORE SO HE PULLED OFF TO THE SIDE OF THE ROAD AND WHEN HE DID THE CAR SHOOK AND VIBRATED AND MADE A LOUD NOISE. WHEN THE CAR CAME TO A STOP SMOKE WITH SEEN COMING FROM UNDERNEATH THE HOOD. AND THEN A SECOND LATER A FLAME SHOT OUT FROM UNDERNEATH THE HOOD. IT ALL HAPPENED SO QUICKLY. I TOLD EVERYBODY TO GET OUT OF THE CAR THAT THE CAR WAS ON FIRE. I GRABBED MY PHONE AND MY PURSE AND JUMPED OUT AND CALLED 911. FIRE ENGINE SHOWED UP AND PUT OUT THE FIRE. THE CAR WAS A TOTAL LOSS. THE FIRE WAS SUPER FAST.

I DON'T HAVE A QUALITY ISSUE. MY PROBLEM IS THE HEADRESTS THAT HAVE TO MEET NHTSA REQUIREMENTS. WHEN I DRIVE MY CAR, THE HEADRESTS KILL MY NECK! I'M NOT EVEN UNDER A DOCTOR'S CARE, BUT I MAY HAVE TO BE, IF I KEEP THIS VEHICLE AS LONG AS I EXPECT TO. PLEASE CONSIDER REVISING THE HEADREST REQUIREMENTS. I THINK THERE MAY BE AN UNTOLD NUMBER OF CONSUMERS WITH NECK AND SPINAL PROBLEMS DUE TO THIS MANDATE.

VEHICLE WAS TURNED OFF AND IN "PARK". VEHICLE APPARENTLY SLIPPED OUT OF "PARK" ON ITS OWN AND BEGAN ROLLING OUT OF GARAGE, DOWN AN INCLINED DRIVEWAY, ACROSS AN ALLEY, AND INTO A NEIGHBORING FENCE.

SINCE WE BOUGHT THE VEHICLE THERE HAS BEEN A SHAKING AND BANG NOISE FROM THE THIRD SET ROW AND PASSAGER SEAT IN SECOND ROW AND GLOVE BOX. THE ARLINGTON VA DEALER FIXED IT NINE MONTHS LATER BUT THE NOISE AND SHAKING RETURNED YESTERDAY AT THE DEALER IN BOWIE MARYLAND THE TOLD US IT WAS A NORMAL CHARACTERISTICS ISSUE JUST WITH OUR VAN NO OTHER COMPLAINTS WERE ISSUED. THE TRIED TO FORCE US TO TAKE THE VAN BEFORE IT WAS FIXED AND TOOK THE RETAL CAR BACK WHICH LEFT US WITH NO VEHICLE. MY CASE NUMBER IS 108011842. JUST WANT IT FIXED NOT THE RUDE UNSATISFIED SERVICE FROM THE OWNER HIMSELF AND TOM THE SERVICE MANAGER.

JULY 22 2018 AFTERNOON. I WAS DRIVING THE SIENNA 2017 ON A HIGHWAY IN SPEED 70MPH IN THE ECT MODE WITH MY WIFE AND KIDS. IT SEEMED EVERYTHING NORMAL AT THE BEGINNING. WHEN I WAS PRESSING GAS PEDAL THE CAR DID NOT ACCELERATE AT ALL. ON THE CONTRARY, THE MINI-VAN WAS SLOWING DOWN. I BECAME NERVOUS SINCE THAT WAS A 3 LANES HIGHWAY, I WAS IN LEFTIST LANE AND THERE WAS NARROW CUBE AND DID NOT HAVE ENOUGH SPACE TO STOP. I PRESSED GAS PEDAL HARDER, AND ENGINE GOT TO 6000 RPM HOWEVER THERE WAS NO POWER AT ALL. WHAT MADE ME MORE NERVOUS WAS THAT THE DISPLAY DID NOT SHOW THE TRANSMISSION INDICATOR AT ALL. THE DISPLAY SUPPOSES ALWAYS SHOW THE TRANSMISSION INDICATOR SUCH AS P/N/D'. HOWEVER, AT THAT TIME THE DISPLAY DID NOT SHOW ANY OF THAT, THE DISPLAY AREA WAS BLANK. I ALSO PULLED THE SHIFT HANDLER BACKWARD TO MAKE SURE THE GEAR WAS ON 'D' , INSTEAD OF 'N'. THAT DID NOT HELP. I ASKED MY WIFE TO TURN ON THE EMERGENCY LIGHT SINCE I HAD TO FOCUS TO CONTROL THE CAR. I WAS DOING PRESSED/RELEASE GAS PADDLE REPEAT AND IT PROVIDED A LITTLE BIT POWER TO THE CAR. I MANAGED SWITCHED TO THE RIGHTEST LANES AND GET TO A CLOSED EXIT. I STOPPED THE CAR, OPENED THE FRONT HOOK AND SAW NOTHING WRONG. ONCE I RESTART THE MINIVAN, I SAW THE 'P' SHOWED UP IN THE DISPLAY. I TESTED THE MINI VAN. SEEMED TO ME, IT WAS BACK TO NORMAL. I DROVE WITH EXTRA CAUTION AND FEAR BACK TO HOME. ALL THIS HAPPENED RIGHT AFTER THE VERY FIRST 5000 MILES SERVICE FOR MY NEW CAR. TRANSMISSION LOST POWER IN THE HIGHWAY IS VERY DANGEROUS. IT MAY CAUSE FATAL ACCIDENT. I AM WORRIED THIS MAY HAPPY AGAIN IN THE FUTURE. I AM SCARED TO DRIVE THIS CAR IN A HIGHWAY WITH MY FAMILY. I REQUEST THIS TO BE INVESTIGATED TO PREVENT IT FROM HAPPENING AGAIN.

INSTRUMENT PANEL GAUGES HARD OR IMPOSSIBLE TO READ DURING DAYTIME HOURS UNLESS FULL SUN IS OUT. CAN NOT SEE THE SPEEDOMETER NOR OTHER INDICATIONS. INSTRUMENT PANEL LIGHTING COME ON WHEN HEADLIGHTS OR PARKING LIGHTS ON, BUT AT DAY TIME WHEN THEY ARE OFF, THE TERRIBLY DESIGNED DARK CLUSTER IS IMPOSSIBLE TO SEE. DUE TO THE DARK DESIGN OF THE CLUSTER, I RECOMMEND THAT THE VEHICLE CLUSTER ILLUMINATION TO BE ON AT ALL TIMES DURING VEHICLE OPERATIONS REGARDLESS THE POSITION OF THE HEADLIGHT SWITCH.