2004 TOYOTA SIENNA Complaints

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHEN THE CONTACT ATTEMPTED TO CLOSE THE AUTOMATIC DOOR ON THE REAR PASSENGER EXIT, THE DOOR FAILED AND WOULD NOT CLOSE. HE HAD TO DRIVE THE VEHICLE WITH THE DOOR AJAR. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE AUTOMATIC DOOR MOTOR OR CONTROLLER FAILED. HE RESEARCHED THE FAILURE AND WAS ABLE TO DETERMINE THAT BY CUTTING THE CABLE, THE DOOR WOULD SHUT. THE CONTACT CUT THE CABLE AND THE DOOR WAS ABLE TO CLOSE. THE REAR PASSENGER SLIDING DOOR CONTINUED TO FAIL AND WOULD NOT LATCH OR LOCK. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT OPEN THE DOOR. THEY CONCLUDED THAT THE MOTOR IN THE DOOR AND THE LOCKS NEEDED TO BE REPLACED AT THE COST OF $2,300. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 160,000 AND CURRENT MILEAGE WAS 183,000.

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE CABLES FOR THE PASSENGER SLIDING DOOR SNAPPED, WHICH CAUSED THE COMPONENT TO FAIL. TWO WEEKS LATER, THE MANUAL SLIDING DOOR FAILED. THE OCCUPANTS MAY BE UNABLE TO EXIT THE VEHICLE IN THE EVENT OF A CRASH. THE DEALER STATED THAT THE MOTOR AND CABLES FOR THE DOOR WOULD HAVE TO BE REPLACED AT THE COST OF $1,500. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO THE COST. THE MANUFACTURER DID NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 44,000.

POWER SLIDING DOOR CABLE SNAPPED, REAR PANEL WINDOW SHATTERED, HINGE FAILED - MY SON WENT TO OPEN DOOR FROM OUTSIDE AND IT SEEMED TO FALL OFF TRACK - BACK WAS LOWER AND IN TRYING TO SHUT DOOR, WHEN PRESSED POWER BUTTON AGAIN THE REAR PANEL WINDOW SHATTERED; DEALERSHIP SAID HINGE NEEDS TO BE REPLACED, AND THAT THE CABLE HAD SNAPPED BUT THEY HAD NEVER SEEN ANYTHING LIKE THIS BEFORE. HAD SHOWN THE CAR TO DEALERSHIP LAST MONTH AND THEY SAID DOOR WAS "A LITTLE MISALIGNED" AND COULD BRING IN WHEN I HAD A CHANCE FOR DOOR TO BE REALIGNED - DEALER NOW SAYS ALL 4 CASTERS THE DOOR RIDES ON IN THE UPPER TRACK HAD COMPLETELY WORN AWAY. ALSO CAR DOOR INOPERABLE PART OF EVERY WINTER - "FREEZES" CLOSED - WAS TOLD THAT IT WAS WEATHER RELATED BUT APPARENTLY THIS IS AN ISSUE WITH THIS CAR - WE DO NOT USE THAT DOOR IN WINTER BECAUSE IT DOES NOT OPEN AND KIDS CANNOT GET IN OR OUT FROM THAT SIDE. *TR

THE VAN WAS SITTING IN THE GARAGE. WHEN THE DOOR WAS OPENED WITH THE REMOTE CONTROL DEVICE, THE CABLE BROKE AND JAMMED THE DOOR OPENED. IT TOOK 1 HOUR TO GET THE DOOR CLOSED. IT HAS BEEN JAMMED SHUT EVERY SINCE. THE COST TO REPAIR IT IS $1500. *TR

THE SLIDING REAR PASSENGER DOOR ON OUR 2004 SIENNA FAILED AS A RESULT OF A RUSTED / FRAYED CABLE. THE DOOR IS STUCK IN THE CLOSED POSITION SO THAT MY CHILDREN MUST EXIT INTO TRAFFIC. IN CASE OF AN ACCIDENT WE WOULD BE UNABLE TO EXIT THAT DOOR. THIS APPEARS TO BE A COMMON SAFETY PROBLEM THAT TOYOTA HAS FAILED TO ADDRESS. *TR

TOYOTA SIENNA 2004 ELECTRIC SLIDING DOOR PASSENGER SIDE BROKE - CABLE SNAPPED. A METAL SKINNY CABLE IS NOW HANGING FROM THE OUTSIDE OF THE CAR, NEXT TO THE THIRD ROW WINDOW. MY CAR HAS 43,000 MILES, SO NOT COVERED BY WARRANTY ANYMORE. THE DEALER TELLS ME THAT THE COST OF REPAIR IS $1,500!!! THE DEALER CLAIMS THAT THE MOTOR AND ALL CABLES HAVE TO BE REPLACED. *TR

PREMATURE FAILURE OF POWER DRIVE MECHANISM OF DRIVER AND PASSENGER REAR SIDE DOORS. DUE TO A TOYOTA-KNOWN DEFECT (TOYOTA TSB #EL004-04), THE DRIVE CABLE CAN SNAP, RENDERING THE POWER CONTROL OF THE DOOR INOPERABLE. THIS CAUSES THE DOOR TO BE STUCK PARTIALLY OPEN UNTIL IT IS REPAIRED. THIS ISSUE IS WIDELY KNOWN BY TOYOTA SERVICE DEPARTMENTS AND TOYOTA CUSTOMERS REPORTING ON VARIOUS INTERNET WEB SITES. *TR

ON A 2004 TOYOTA SIENNA LE WITH 84K MILES, THE PASSENGER POWER SLIDING DOOR CABLE SNAPPED LEAVING THE DOOR HALFWAY OPEN AND UNABLE TO BE OPENED OR CLOSED FULLY. MY WIFE HAD TO DRIVE OUR THREE KIDS HOME WITH THE DOOR NOT FULLY CLOSED. ABOUT ONE WEEK PRIOR TO THE FAILURE, THE DOOR WOULD SOMETIMES ACT AS IF SOMETHING WERE BLOCKING IT FROM CLOSING OR OPENING, SO THAT IT WOULD REVERSE ITSELF FOR NO APPARENT REASON. TOYOTA QUOTED ABOUT $3500 FOR REPAIR, WITH APPROXIMATELY $800 IN PARTS AND THE REST IN LABOR. I PURCHASED A REPAIR MANUAL AND DISCONNECTED THE BROKEN CABLES TO RENDER THE DOOR OPERABLE IN A NON-POWERED FASHION. THE POWER SLIDING DOOR MOTOR AND CABLES HAVE NOT BEEN REPLACED TO DATE. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE SPARE TIRE UNEXPECTEDLY FELL OFF OF THE VEHICLE WHILE DRIVING 10 MPH. THE TIRE HAD NEVER BEEN USED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT THEY DID NOT EXPLAIN THE REASON BEHIND THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

2004 TOTALLY SIENNA SLIDE DOOR FROZE IN THE OPEN POSITION AND THE MANUAL OVERRIDE FEATURE DIDN'T WORK TO ALLOW ME TO CLOSE THE DOOR AND TRANSPORT MY CHILDREN. THIS APPEARS TO BE OCCURRING ON A HIGH NUMBER OF SIENNA'S AND I BELIEVE IT IS A CLEAR DEFECT. THE DEALER WANTED $2,000 TO FIX THE DOOR THAT I BELIEVE SHOULD BE A RECALL. *TR