2004 TOYOTA SIENNA Complaints

RIGHT SIDE SLIDING DOOR OPERATES SPORADICALLY, NOT OPENING ALL THE WAY TO LOCK IN PLACE.

THE RIGHT SIDE ELECTRIC SIDE DOOR WILL NOT SLIDE ALL THE WAY BACK. IN A STATIONARY POSITION.

ON AUGUST 29, 2016 WE WERE AWOKEN BY THE FIRE DEPARTMENT AT 3:30AM LETTING US KNOW OUR 2004 TOYOTA SIENNA WAS ON FIRE IN THE DRIVEWAY. THEY WERE ABLE TO BREAK INTO THE VAN AND CONTAIN THE FIRE BUT THE VEHICLE WAS COMPLETELY BURNT UP ON THE FRONT RIGHT SIDE AND A TOTAL LOSS FOR OUR FAMILY. IT APPEARED TO BE AN ELECTRICAL FIRE UNDER THE DASHBOARD. WE FILED A COMPLAINT/CLAIM WITH TOYOTA THE FOLLOWING WEEK AND AS OF DECEMBER 2, 2016, STILL HAVE NOT GOTTEN A RESOLUTION AND HAVE NOT BEEN CLEARED BY TOYOTA TO EVEN TOW THE VEHICLE. WE HAVE PLACED NUMEROUS CALLS TO THEIR CUSTOMER SERVICE DIVISION. INITIALLY, WE WERE TOLD CLAIMS DEPARTMENT HAS UP TO 30 BUSINESS DAYS TO RESPOND TO THE CLAIM. ONCE WE EXCEEDED THE 30 BUSINESS DAYS ' WE CONTACTED AGAIN AND WERE THEN TOLD THEY 'TYPICALLY' TAKE 30 DAYS BUT IT COULD BE LONGER. PREVIOUSLY - TOYOTA SENT OUT A FIRE INVESTIGATOR IN OCTOBER. IN A FOLLOW UP CALL TO THAT INVESTIGATOR BY US ' HE CONFIRMED HE TURNED OVER HIS FINDINGS TO TOYOTA AND LET US KNOW THAT THE CAUSE WAS UNABLE TO BE DETERMINED.

ON MAY 2, 2016, THE DRIVER SUDDENLY LOST ALL ABILITY TO SHIFT THE 2004 TOYOTA SIENNA MINIVAN'S AUTOMATIC TRANSMISSION, AND THEREFORE OPERATE THE VEHICLE, UPON ATTEMPTING TO SHIFT FROM *D* TO *R*, I.E., DRIVE TO REVERSE. THE VEHICLE WAS STATIONARY AT THE TIME, WHILE PREPARING TO PULL INTO A SPACE IN A PARKING LOT. THE ROOT CAUSE OF THE EVENT WAS THE VEHICLE'S SHIFT CABLE HAD BROKEN AT THE CABLE'S TERMINATION WITH EITHER THE SHIFT LEVER OR THE TRANSMISSION. REPAIR REQUIRED REPLACEMENT OF THE DEFECTIVE CABLE, TOYOTA PART NUMBER 33820-08020. THE SUDDEN INABILITY TO SHIFT THE TRANSMISSION CAUSED THE DRIVER TO BE STRANDED, OBSTRUCTING OTHER VEHICLE TRAFFIC. IF THIS EVENT HAD OCCURRED IN TRAFFIC, SUCH AS WHEN ATTEMPTING TO PARALLEL PARK, THE DISABLED VEHICLE WOULD HAVE PRESENTED A COLLISION DANGER TO THE DRIVER AS WELL AS TO OTHER VEHICLES.

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR CRACKED/STICKY/MELTING DASHBOARD RECALL. *SMD

RIGHT PASSENGER SLIDING DOOR WILL NOT SHUT MECHANISM INSIDE APPEARS TO HAVE BROKEN. OCCURRENCE HAPPENED GETTING OUT OF VEHICLE

POWER SLIDING SIDE DOORS, BOTH PASSENGER AND DRIVE SIDES, DO NOT WORK. I HAD THE DEALER REPAIR THE DRIVER'S SIDE A FEW YEARS AGO FOR ABOUT $1,600. LAST YEAR, THE PASSENGER SIDE DOOR STOPPED WORKING. I DON'T WANT TO PAY ANOTHER $1,600 TO HAVE THIS DOOR REPLACED GIVEN ALL THE COMPLAINTS THAT I SEE ON THE WEB REGARDING THIS ISSUE AS I AM CONCERNED THIS WILL BREAK AGAIN. BASICALLY, WE DON'T USE THE PASSENGER SIDE DOOR ANYMORE, BECAUSE WE ARE AFRAID IT WILL GET STUCK AND WE WON'T BE ABLE TO CLOSE IT; WHICH IS WHAT HAPPENED WITH THE DRIVER SIDE DOOR. THIS SEEMS TO BE A SERIOUS SAFETY ISSUE. MANY PEOPLE ARE CLAMORING FOR A SAFETY RECALL; 1) HTTPS://WWW.FACEBOOK.COM/TOYOTA-SIENNA-FAULTY-POWER-SLIDING-DOORS-233250320033754/; 2) HTTP://REPAIRPAL.COM/PROBLEM-WITH-DOOR-MECHANISM-IN-ELECTRIC-SLIDING-DOORS-992

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD A LOUD NOISE AND LOST STEERING CONTROL. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT PULLEY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,321.

IN GROCERY STORE PARKING LOT ,PUT GROCERIES IN DRIVER SIDE BACK POWER SLIDING DOOR . WENT TO SHUT AND DOOR WOULD NOT SHUT ALL THE WAY . IT WAS STUCK .FINELY GOT IT SHUT AFTER ,ABOUT 30 MINUTES .GOT HOME POWER CABLE HAD BROKEN RUSTED AND FRAYED .RECALL WAS FOUND ,BUT TOYOTA WILL NOT FIX !!! THIS HAPPEN 2YRS. AGO 2014 & STILL TRYING TO GET THIS RECALL FIXED ..THEY SAID I HAD TO MANY MILES ON THE VAN ,THAT I GOT IN 2011.. IT HAD 146,892 MILES WHEN THE DOOR CABLE BROKE & WAS INSPECTED . THIS IS VERY DANGEROUS .I WILL NOT LET ANY CHILDREN SIT NEXT TO THAT BROKEN POWERED BACK DRIVER SLIDING DOOR !! THIS SHOULD BE A MANDATORY RECALL !! MILES SHOULD NOT BE A CONCERN ! LIFE OF A PERSON SHOULD BE . I'M STILL FIGHTING TO GET THIS FIXED & IT'S 2016 .. BROKEN ,RUSTED & FRAYED POWER CABLE NOT FUNCTIONAL & INOPERATIVE & CAN BE VERY DANGEROUS ! BECAUSE IT'S POWERED WITH OR WITHOUT THE AUTOMATIC DOOR FEATURE .TOYOTA NEEDS TO UP DATE THIS RECALL TO A SAFETY MANDATORY RECALL WITH NO LIMITS !!!!

VSC LIGHT TURNED ON AFTER FRONT WHEEL ALIGNMENT, TWO DEALERS CANNOT MAKE IT GO OFF. IT APPEARS THAT STABILIZATION WAS NOT WORKING FOR SOME TIME. LIGHT ONLY APPEARED AFTER ALIGNMENT PROCEDURE. ELECTRONICS ARE PART OF A $2700 ABS MODULE. ABS WORKS. NO INDICATION OF THE LACK OF VSC IS A SAFETY ISSUE. OTHERS HAVE SEEN THIS PROBLEM. APPARENTLY TOYOTA REDESIGNED THE SYSTEM FOR THE NEXT YEAR'S MODEL.