2017 TOYOTA SIENNA Complaints

WHILE WAITING IN TRAFFIC ON A COUNTY ROAD TO TURN LEFT, OUR SIENNA WAS HIT FROM BEHIND BY A CAR TRAVELING AT APPROXIMATELY 40 MPH. FRONT ROW SEATBELTS DID NOT ENGAGE, NOR DID FRONT AIRBAGS DEPLOY. OUR SIENNA HIT THE STOPPED VEHICLE IN FRONT OF US UPON IMPACT AS WELL. ONLY RIGHT SIDE CURTAIN AIRBAGS DEPLOYED AND MIDDLE ROW SEATBELTS RESTRAIN. THIS RESULTED IN MULTIPLE INJURIES TO THE FRONT ROW PASSENGERS, INCLUDING A SEVERE CONCUSSION.

I WAS DRIVING ON THE INTERSTATE AT APPROXIMATELY 65 MILES PER HOUR. MY 'CHECK ALL WHEEL DRIVE SYSTEM' WARNING ALARM CAME ON SHORTLY FOLLOWED BY THE: CHECK ENGINE, BATTERY ALARM, COLLISION BREAKING SYSTEM, ETC. I'M CERTAIN THERE WERE MORE ALERTS GOING OFF; HOWEVER I WAS TRYING TO STEER A CAR, THAT HAD LOST POWER OFF THE ROADWAY. I WAS ABLE TO GET THE CAR SAFELY ONTO THE SHOULDER WHERE I ATTEMPTED TO TURN OFF THE VEHICLE. I COULDN'T TURN THE CAR OFF UNTIL I REALIZED I NEEDED THE CAR TO BE IN PARK. AFTER I TURNED THE CAR OFF I NOTICED BLACK SMOKE COMING FROM THE ENGINE AND COULD SMELL SOMETHING BURNING. I OPENED THE DOOR & GOT MY THREE YEAR OLD SON OUT OF THE CAR & NOTICED MORE BLACK SMOKE. I QUICKLY DISTANCED MYSELF FROM THE VEHICLE & NOTICED FIRE COMING FROM THE ENGINE. I CALLED 911 BUT THE CAR WAS ENGULFED IN FLAMES WITHIN MINUTES. THE FIRE DEPARTMENT RESPONDED WITHIN 5 MINUTES & WERE ABLE TO EXTINGUISH THE FIRE. *JS

TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE DRIVING 50 MPH, A LOUD ABNORMAL NOISE WAS HEARD FROM THE ROOF AREA. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, SLID OPEN THE SUN ROOF COVER, AND NOTICED THAT THE GLASS WAS SHATTERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER (SUNSHINE TOYOTA, 1355 W DICKMAN RD, BATTLE CREEK, MI 49037, (269) 965-1000) WAS CONTACTED AND STATED THAT THE FAILURE NOT UNDER WARRANTY AND THAT AN APPOINTMENT WOULD NEED TO BE SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS NOT AVAILABLE.

EXCESSIVE INSIDE TIRE WEAR AT ONLY 35,000 MILES, SCALLEPED PATTERN ON ALL FOUR TIRES. ALL PRIOR SERVICE COMPLETED BY TOYOTA CARE/TOYOTA DEALER, EVERY 5,000 MILES, WITH NO REPORTING OF A PROBLEM TO OWNER. A) ALINGNMENT PROBLEM FROM FACTORY, AND B) NO EVALUATION BY SERVICE PROFESSIONALS OR REPORT OF CONDITION TO OWNER. I WOULD NOT BE AWARE OF THIS PROBLEM IF I DID NOT DO THE 35,000 MILE SERVICE MYSELF. THE PROBLEM IS A SAFETY ISSUE AND SEVERE ENOUGH THAT TIRES HAVE TO BE REPLACED.

WHILE MY WIFE WAS DRIVING DOWN A MAJOR 6 LANE FREEWAY GOING 65 ON HER WAY TO WORK ELECTRONICS SHUT DOWN. DASHBOARD, RADIO, LIGHTS ALL ELECTRONICS. LUCKILY, SHE WAS STILL ABLE TO DRIVE CAR SAFELY TO SHOULDER.WHILE PULLED OVER DASHBOARD, RADIO AND LIGHTS FLICKERED A COUPLE TIMES THEN CAME BACK ON.UNKNOWN CAUSE.

EXCESSIVE TIRE WEAR ON OUTER EDGES. TIRES WERE ROTATED EVERY 5,000 MILES OR SO, AFTER 20,000 TIRES WERE VERY WORN. REPLACED AT 30,000, WHICH WAS ACTUALLY WAY PAST WHAT WAS SAFE FOR THEM. NOW, WITH MICHELIN DEFENDERS, AN ALIGNMENT UPON INSTALLATION (WHICH DID NOT SHOW ANYTHING), AND PROPER TIRE PRESSURE AT 4500 MILES, SAME WEAR IS HAPPENING. TOYOTA'S RESPONSE WAS THAT IT IS A HEAVY VEHICLE. WHAT IS IT: TIRES ARE FALSELY LABELED FOR HIGHER MILAGE THAN THEY GET OR ARE THE SIENNA TIRES NOT THE APPROPRIATE SIZE FOR THE WEIGHT OF THE VEHICLE? ATTACHED PHOTOS: FRONT WEAR AT 4500 MILES AS COMPARED TO BACK TIRE AND ORIGINAL TIRES AT 30,000.

TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE HESITATED AND ACCELERATED FORWARD. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST ONCE A DAY FOR THE PAST THREE MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,500.

TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE DRIVING 35 MPH, THE RPMS REVVED INDEPENDENTLY AND THE TRANSMISSION SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO SHEEHY TOYOTA OF FREDERICKSBURG (3507 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540) 507-0076) WHERE IT WAS DIAGNOSED THAT A SOFTWARE FAILURE CAUSED THE TRANSMISSION TO SELECT AN IMPROPER GEAR WHILE THE VEHICLE WAS ALREADY IN THE APPROPRIATE DRIVE GEAR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 171130377. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE DEPRESSING THE ACCELERATOR PEDAL AFTER A STOP, THERE WAS A HARD JERK AND THE RPMS INCREASED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS AN ONGOING ISSUE WITH THE VEHICLE EVER SINCE IT WAS PURCHASED. THE MIRACLE TOYOTA (37048 US-27, HAINES CITY, FL 33844, (863) 956-1123) STATED THAT THE VEHICLE HAD TRANSMISSION FAILURE, WHICH WOULD DISAPPEAR AFTER DRIVING THE VEHICLE FOR AWHILE. WHILE THE CONTACT'S WIFE WAS DRIVING THE VEHICLE, A LOUD WHINING NOISE WAS HEARD. THE CONTACT'S WIFE WAS ABLE TO TURN OFF AND RESTART THE VEHICLE. AFTER A FEW MINUTES, THE NOISE DISAPPEARED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND A TSB ISSUED BY TOYOTA FOR A SOFTWARE UPDATE. THE VEHICLE WAS TAKEN TO MIRACLE TOYOTA (37048 US-27, HAINES CITY, FL 33844, (863) 956-1123) WHERE IT WAS DIAGNOSED WITH NEEDING THE SOFTWARE UPDATED FOR THE ECU. THE UPDATE WAS PERFORMED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 10.

TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE THE CONTACT WAS ATTEMPTING TO LATCH HIS SIX YEAR OLD CHILD IN THE REAR MIDDLE SEAT BELT, THE SEAT BELT FAILED TO MOVE. THE CONTACT PULLED THE SEAT BELT HARDER IN ORDER TO MAKE THE SEAT BELT MOVE TO LATCH, AND NOTICED THAT THE FABRIC WAS SHREDDED. THE VEHICLE WAS TAKEN TO TOYOTA CARLSBAD (5424 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 438-2000). THE CONTACT WAS INFORMED THAT THE SEAT BELT WOULD BE REPAIRED AS A COURTESY. THE DEALER STATED THAT IT LOOKED AS IF THE SEAT BELT HAD BEEN CUT. THE CONTACT STATED THAT THE DEALER WOULD NOT EXPLAIN THE FAILURE OF THE SEAT BELT OR WHEN THE SEAT BELT RETRACTED. THE SEAT BELT FAILURE WAS NOT UNDER WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS NOT AVAILABLE. .*BF *TR