2004 TOYOTA SIENNA Complaints

I HAVE 2004 SIENNA AND SLIDING DOORS HAVE BEEN FREEZING DURING WINTER. I CALLED TOYOTA AND THEY SAID THERE WILL NOT COVER BECAUSE ITS OUT OF WARRANTY. THE PUT THE TSB 0028-08 ON APRIL 3, 2008 WAY AFTER 36 MONS/36,000 MILE WARRANTY MY VAN WAS PUT IN SERVICE. IF I WOULD HAVE TAKEN ON THE SAME DAY WHEN THIS BULLETIN WAS RELEASED, MY VAN WOULD HAVE BEEN OUT OF WARRANTY. EITHER THEY SHOULD HAVE PUT THIS BULLETIN EARLIER OR THEY SHOULD HAVE EXTENDED THE COVERAGE PERIOD. *TR

THE POWER SLIDING DOOR ON MY 2004 TOYOTA SIENNA VAN HAS BECOME INOPERABLE. I HAVE BEEN STRANDED WITH A DOOR 'STUCK OPEN'. THIS IS CLEARLY A SAFETY ISSUE. TOYOTA ORIGINALLY QUOTED OVER $1400 TO REPAIR WHAT IS CLEARLY A DESIGN FLAW GIVEN THE 100'S OF OTHER COMPLAINTS I'VE SEEN ONLINE. *TR

OPENED THE AUTOMATIC SLIDING DOOR WHEN PICKING MY SON UP AT SCHOOL, HEARD A CRUNCHING NOISE. THE DOOR WOULD NOT CLOSE AUTOMATICALLY AND HAD A DIFFICULT TIME GETTING IT SHUT MANUALLY. ONCE SHUT I COULD SEE THAT THE STEEL CABLE THE DOOR RAN ON HAD FRAYED/BUSTED. TOOK IT TO THE TOYOTA DEALERSHIP FOR REPAIR AND WAS TOLD THE CABLE AND MOTOR WOULD HAVE TO BE REPLACE SINCE THEY WERE ONE UNIT AT A COST OF $1300. FORTUNATELY FOR US, WE PURCHASED AN EXTENDED WARRANTY AT THE TIME OF PURCHASE AND THE PARTS AND LABOR WERE COVERED. WE HAD TO PAY A $50 DEDUCTIBLE AS PARTY OF THE WARRANTY AGREEMENT. *TR

I OWN A 2004 TOYOTA SIENNA XLE AND MY CONCERN LIES IN THE SLIDING DOORS FREEZING UP WHEN THERE WAS ANY SNOW OR RAIN FOLLOWED BY FREEZING TEMP'S. ONCE FROZEN, THE DOORS CAN NOT BE OPENED WITHOUT BRINGING THE VEHICLE INTO A WARM GARAGE. THE DEALER ACKNOWLEDGED OTHER COMPLAINTS LIKE THIS BUT SAID IT WAS NOT COVERED BY ANY WARRANTY OR RECALL. I PAID FOR NEW SEALS SO AS TO AVOID THE POTENTIAL OF HAVING MY CHILDREN TRAPPED IN THE BACK OF MY VAN. I WAS ALSO TOLD THE NEW SEALS HAVE ANEW DESIGN AND WILL PREVENT THIS FROM OCCURRING AGAIN. WE SHOULD KNOW VERY SHORTLY AS IT IS WINTER. THIS BEGAN LAST WINTER BUT WE WERE FORTUNATE ENOUGH TO ALWAYS PARK IN A WARM GARAGE AT NIGHT. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 15 MPH AND TURNING THE VEHICLE, THE STEERING COLUMN BEGAN TO FAIL. THE STEERING BECAME STIFF AND THEN LOOSENED TOO MUCH. AS A RESULT, A CRASH COULD HAVE OCCURRED. THE DEALER STATED THAT THEY WERE UNAWARE OF ANY FAILURES WITH THE STEERING COLUMN. THE CONTACT INSPECTED THE VEHICLE HIMSELF AND DETERMINED THAT THE LOWER UNIVERSAL JOINT ON THE INTERMEDIATE SHAFT WAS FAILING AND COVERED WITH RUST. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALER FOR INSPECTION AND REPAIRS. THE MANUFACTURER STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 102,000.

POWER DOOR ON MY 2004 SIENNA HAS FAILED. $600 REPAIR BILL AND IT STILL IS NOT RIGHT. THIS WAS AN EXPENSIVE VEHICLE, IT SHOULD NOT FALLING APART THIS SOON. *TR

JUST OVER A YEAR AGO I STARTED HEARING A SPORADIC SOUND WHEN MAKING A LEFT HAND TURN. WHEN I BROUGHT IT TO THE ATTENTION OF THE DEALER' SERVICE DEPARTMENT DURING REGULAR MAINTENANCE, THEY SAID THEY FOUND NO PROBLEM AND UNFORTUNATELY DID NOT INDICATE THE COMPLAINT ON THE SERVICE RECORD. I DON'T BELIEVE THEY TOOK MY DESCRIPTION SERIOUSLY AT THE TIME. THE SOUND DISAPPEARED FOR A WHILE BUT REAPPEARED CONSISTENTLY WHEN COLD WEATHER ARRIVED THIS FALL. THREE WEEKS AGO THE STEERING STARTED TO BECOME VERY HARD. IT TOOK A WEEK TO SCHEDULE AN APPOINTMENT, 4 DAYS TO RECEIVE A PART AND 5 MORE DAYS TO "FIT" THE REPAIR IN WITH AN ESTIMATED COST OF $500. THEY WANTED US TO WAIT AN ADDITIONAL FOUR DAYS AND AT FIRST IMPLIED THERE WOULD BE NO OPTION FOR A LOANER CAR. OUR CAR HAS 47000 MILES ON IT AND UNFORTUNATELY WE DO NOT HAVE EXTENDED WARRANTY. WHEN I PRESENTED THE ORIGINAL NOISE, IT WOULD HAVE BEEN UNDER WARRANTY. I REFUSE TO DRIVE THE CAR AS I NEARLY HAD AN ACCIDENT WHEN I TRIED TO TURN THE WHEEL AND HAD DIFFICULTY. WE ARE STILL MAKING PAYMENTS AND COMBINED WITH NEARLY ANNUAL RUN FLAT TIRE REPLACEMENT ISSUES, THIS SEEMS A UNREASONABLE REPAIR. *TR

CABLE SNAPPED ON SLIDING DOOR OF 2004 SIENNA, CAUSING DOOR TO REMAIN OPEN UNTIL I COULD FORCIBLY CLOSE IT. THIS WAS A POTENTIALLY DANGEROUS SITUATION IN THAT 1) CABLE SNAPPING COULD HAVE HURT SOMEONE, AND MORE IMPORTANTLY 2) CAR HAD TO BE DRIVEN WITH DOOR OPEN UNTIL GOT HOME AND COULD FORCIBLY CLOSE IT. TOYOTA PUT OUT A TSB FOR THIS PROBLEM IN APRIL 2004 BUT ONLY COVERED THE PROBLEM FOR 3 YR/36K MILE. ADDITIONALLY THEY IMPLEMENTED PRODUCTION LINE FIXES TO PREVENT THIS PROBLEM IN THE FUTURE. BUT THOSE OF US UNFORTUNATE ENOUGH TO ENCOUNTER PROBLEM AFTER 36K MILES HAVE TO PAY $1800 PARTS AND LABOR TO FIX JUST ONE DOOR. I BELIEVE THAT THIS IS A PREVALENT PROBLEM IN THE 2004 SIENNA AND TOYOTA SHOULD ISSUE A RECALL FOR THEIR CUSTOMERS DUE TO THE POTENTIAL DANGER INVOLVED. *TR

THE STEERING HAS BECOME STIFF ON MY 2004 SIENNA CAUSING UNEXPECTED RESPONSE WHEN STEERING. MY MECHANIC TELLS ME IT IS THE STEERING INTERMEDIATE SHAFT AND THAT THERE IS A BULLETIN ( ST001-07) ON THIS. THE TOYOTA DEALERSHIP STATES THAT THIS IS NOT A SAFETY CONCERN. THE VEHICLE IS AT 88,000 KM AND EXCEEDS THE 36 MONTH 36,000 MILE LIMITS. WHEN I PURCHASED THIS USED VEHICLE (IN JANUARY 08) FROM THE DEALERSHIP IT CAME WITH THEIR TOTAL SATISFACTION WARRANTY WHICH DOES NOT SEEM TO CLEARLY STATE ANYTHING THAT IS COVERED. *TR

SLIDING DOOR ON OUR VAN WOULD NOT CLOSE PROPERLY. TOOK IT TO THE DEALERSHIP, THEY TOLD US THE DOOR HAD TO BE FIXED, AND THE METAL AND BOLTS WERE GETTING READY TO COME THROUGH THE DOOR PARTS. IT IS CURRENTLY BEING FIXED, BUT SINCE THE VAN IS A 2004 TOYOTA SIENNA, IT IS OUT OF WARRANTY, AND WE WILL HAVE TO PAY THE $ 1,800.00 REPAIR BILL. *TR