2004 TOYOTA SIENNA Complaints
View complaints related to 2004 TOYOTA SIENNA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,990 complaints submitted for the 2004 TOYOTA SIENNA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 TOYOTA SIENNA- LIVERMORE, CA
1. NO UNUSUAL EVENTS TO VEHICLE. USUAL SCHOOL DROP OFF OF PASSENGER. POWERED SLIDING DOOR WAS ACTIVATED FOR OPENING ON NOV. 5TH 2008. DOOR IS WELL LUBRICATED AND NO OTHER SYMPTOMS OF FAILURE WERE NOTICED BEFORE FAILURE. 2. POWERED, REAR, SLIDING, PASSENGER SIDE DOOR (RH) WILL NOT OPEN FULLY. DOOR CANNOT BE OPENED IN MANUAL OVER-RIDE. DOOR ONLY OPENS 4 INCHES, THEN JAMS. DIFFICULT TO CLOSE AFTER JAM. 3. ROOT CAUSE OF FAILURE IS SHEDDING CABLE JACKET JAMMING DOOR CENTER HINGE PULLEYS. DOOR WILL REQUIRE A NEW MOTOR, CABLE ASSEMBLY, CENTER BRACKET NO 1, AND CENTER HINGE. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- LEBANON, TN
SLIDING DOOR FAILS TO CLOSE COMPLETELY AND LATCH SHUT. DOOR IS LOOSE AND HANGING LOWER THAN IT SHOULD BE CAUSING TO GRIND ON THE CAR BODY AND IS MISALIGNED AT THE LATCH SO THAT IT GETS PROPPED OPEN. THIS PROBLEM HAS OCCURRED ON BOTH THE RIGHT AND LEFT DOORS. TOYOTA SAYS THE CENTER BRACKET AND CABLE SYSTEM FAILURE IS AT FAULT. THE GRINDING HAS WORN A GOUGE INTO THE BODY OF THE CAR AND IS WORKING ON A HOLE. AT TIMES THE DOOR WILL LATCH, BUT OTHER TIMES ONE MUST TRY TO LIFT THE BACK END OF THE DOOR AS IT IS SHUTTING IN ORDER TO MAKE ALIGNMENT AND GET A LATCH (ALL WHILE TRYING NOT TO GET YOUR FINGERS CAUGHT IN THE BACK PART OF THE DOOR AS CLOSES THE LAST 1-2 INCHES. I SURE IT WILL HAPPEN SOON AND THEN YOU'LL HAVE BODILY INJURE TO ADD TO THIS COMPLAINT--BUT IT'S THE ONLY WAY TO GET THE DOOR CLOSED AND LATCHED) THE DOOR FAILURE HAS BEEN ONGOING FOR A COUPLE OF MONTHS NOW. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- CICERO, NY
MY 2004 TOYOTA SIENNA XLE HAD THE POWER SLIDER DOOR CABLES SNAP WITHIN 3 WEEKS OF ONE ANOTHER, ONE AT 39,000 MILES, THE OTHER AT 40,000 MILES. THIS IS AN EXTREMELY UNSAFE VAN FOR MY KIDS NOW. THERE ARE NO HANDLES TO CLOSE THESE DOORS, AND MY KIDS HAVE A LOT OF TROUBLE WITH THEM. I HAVE READ THAT THIS HAS HAPPENED TO NUMEROUS SIENNA OWNERS, YET TOYOTA DOES NOT RECOGNIZE THIS AS A RECALL ITEM. I USED TO LOVE MY TOYOTA'S, BUT AFTER THIS, I WILL HAVE TO RETHINK MY POSITION. I THINK TOYOTA SHOULD MAKE THIS A RECALL AND PROTECT THEIR REPUTATION. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- STEWARTSVILLE, NJ
2004 TOYOTA SIENNA - MANUAL SLIDING DOOR LATCH HAS BOLTS THAT HAVE RIPPED THROUGH THE SHEET METAL OF THE DOOR CAUSING THE DOOR TO NOT CLOSE PROPERLY. TOYOTA STATES THIS IS BEYOND WARRANTY BUT I ARGUE THAT IT'S A SAFETY ISSUE AND A DEFECT WHICH SHOULD NOT BE LIMITED TO THE WARRANTY. THEY DISAGREE. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- PASSAIC, NJ
PASSENGER SIDE DOOR HAS AUTOMATIC OPEN/CLOSE FEATURE. THE DOOR BROKE WITHIN WEEKS OF OUR PURCHASE OF SIENNA FROM DEALER. SOMETHING SNAPPED. OTHERS HAVE COMPLAINED OF THIS EXACT FAILURE. *TR
Source: NHTSA WEB SITE -
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2004 TOYOTA SIENNA- DOVER, DE
"CLUNKING" NOISE NOTED ON STEERING THE 2004 TOYOTA SIENNA JUST A FEW MONTHS AFTER IT WAS BOUGHT. IT HAD GONE THROUGH 3 RECALLS ALREADY WHEN FIRST THE FUEL TANK, THEN THE DOOR SILLS, THEN THE MIDDLE ROW SEATBELT BEZEL, AND FINALLY RECENTLY, THE REAR HATCH STRUTS WERE ALL REPLACED. VEHICLE WAS TEST DRIVEN, BUT NO MENTION OF "CLUNKING" DOCUMENTED. HOWEVER, ALL THIS TIME, THE CLUNKING HAD BECOME MORE NOTICEABLE, AND VEHICLE HAD GONE THROUGH 2 ALIGNMENTS ALREADY, WITH ONLY ABOUT 42,000 MILES ON IT. LAST SERVICED FOR ALIGNMENT, DEALER DID NOTE CLUNKING AND RECOMMENDED REPLACEMENT OF INTERMEDIATE STEERING SHAFT. IT IS NOW BECOMING MORE DIFFICULT TO STEER THE VEHICLE, ESPECIALLY AT LOW SPEEDS, AND "K-TURNS" NOW REQUIRE MORE MANEUVERS, AND THE STEERING RADIUS HAS INCREASED POTENTIALLY CAUSING COLLISIONS WITH OBJECTS OR PEDESTRIANS IF COMPENSATORY ACTION IS NOT INITIATED. (STEERING OUTPUT HAS SOMETIMES BEEN UNPREDICTABLE). SECOND COMPONENT IS LACK OF TPMS SENSORS WHEN TIRES WERE CHANGED AT A FACILITY, AND I HAD THE FACILITY DOCUMENT THE LACK OF SENSORS. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- CINCINNATI, OH
HAVE AN 04 TOYOTA SIENNA WITH POWER SLIDING DOORS. BOTH SLIDING DOOR CABLE SNAPPED OR JAMMED AND STOPPED WORKING. ONE CABLE WAS HANGING ON THE OUTSIDE. IT WAS FRAYED AND RUSTY. THE DOOR NOW IS NOT FUNCTIONAL BY MANUAL OR ELECTRIC. WHEN I TOOK THE VEHICLE TO THE TOYOTA DEALERSHIP, I WAS TOLD THAT THE REPAIR COST WAS $3,000.00 AND THAT THE MOTOR, MOUNTING BRACKETS AND OTHER VARIOUS PARTS WOULD NEED TO BE REPLACED. I HAVE A HARD TIME SWALLOWING THE THOUGHT OF THIS COST CONSIDERING THE CABLE IS RUSTED AND BROKE IN HALF WITH NO FAULT OF MY OWN. ALTHOUGH I AM OUT OF WARRANTY PERIOD, I WOULD THINK THIS PROBLEM SHOULD BE CONSIDERED A DEFECT AND A RECALL ISSUED BECAUSE THIS IS A VERY COMMON COMPLAINT WITH SIENNA?S. NEITHER THE DEALER NOR TOYOTA WAS ACCOMMODATING, TOYOTA NEVER EVER RESPONDED TO MY LETTER. I HAVE OWNED TOYOTAS FOR MANY YEARS, SO WHEN I PAID A PREMIUM PRICE FOR MY TOYOTA SIENNA, I THOUGHT I WAS GETTING A QUALITY MINI VAN. I WILL NEVER BUY ANOTHER TOYOTA! THIS PROBLEM SHOULD BE CLASSIFIED AS A RECALL. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- MANLIUS, NY
NO EVENT OR WARNING OF PENDING FAILURE. PASSENGER SIDE SLIDING POWER DOOR. CABLE SNAPPED. MOTOR/CABLE ASSEMBLY FAILURE. ESTIMATE OF $1800.00 TO REPLACE REPAIR. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- BRISTOW, VA
THE PASSENGER SIDE AUTOMATIC SLIDING DOOR STOPPED WORKING ONE DAY WITHOUT WARNING. THE DOOR THAN JAMMED IN THE OPEN POSITION. WITH 3 CHILDREN IN THE CAR THERE WAS NO WAY TO SAFELY DRIVE THE CAR WITHOUT CLOSING DOOR. THANKFULLY WE WERE ABLE TO FREE THE FRAYED CABLE, UNJAM THE DOOR, AND CLOSE IT. BECAUSE THE CAR WAS NO LONGER COVERED BY THE WARRANTY TOYOTA WANTS $2000+ TO FIX THE DOOR. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- AVENEL, NJ
WHILE MAKING A SHARP LEFT TURN, I CAN HEAR CLUNK, CLUNK FROM THE STEERING COLUMN. DEALER SAYS THE STEERING COLUMN (RACK-PINION) JOINT IS BAD, NEED REPLACEMENT, NOT UNDER WARRANTY, WILL COST 500 TO 600 $, NOT AN IMMEDIATE SAFETY THREAT , CAN WAIT UNTIL THE NOISE GETS TOO BAD. I AM NOT HAPPY THAT SUCH THINGS BREAK DOWN AT 45,000 MILES. *TR
Source: NHTSA WEB SITE