2004 TOYOTA SIENNA Complaints
View complaints related to 2004 TOYOTA SIENNA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,990 complaints submitted for the 2004 TOYOTA SIENNA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 TOYOTA SIENNA- VACAVILLE, CA
INITIALLY THE DR SIDE LOW BEAM HEADLIGHT WOULD NOT LIGHT. DEALER REPLACED BULB AND ECU MODULE. WARRANTY REPLACEMENT. CAUSE WAS REPORTED THE ECU FAILED. MONTHS LATER THE DR SIDE LOW BEAM HEADLIGHT FAILED AGAIN BUT AFTER THE ONE YEAR REPAIR WORK WARRANTY. THIS TIME IT WAS REPORTED TO BE THE BULB AND WAS REPLACED, DLR. WOULD NOT WARRANT THE WORK, EVEN THE EXTENDED WARRANTY SUPPOSEDLY DID NOT COVER. COST TO CUST. WAS $395. CURRENTLY THE PASSENGER SIDE LOW BEAM HEADLIGHT HAS QUIT WORKING, SEVERAL MONTHS AGO AND CUST. BOUGHT DIRECT REPLACEMENT BULB AND INSTALLED IT. THAT DID NOT REMEDY THE PROBLEM. IT APPEARS THAT THE ECU FOR THE PASSENGER SIDE LOW BEAM HEADLIGHT MAY BE FAULTY. IT HAS BEEN REPORTED THAT COSTS FOR THE ECU AND DLR LABOR TO REPLACE WOULD COST ABOUT $800. THIS SEEMS TO FALL IN THE SAFETY CATEGORY AND SHOULD BE A RECALL AND WARRANTY WORK. DIFFERENT DLR STATES THAT THEY CAN DIAGNOSE FOR $125 AND DETERMINE THE PROBLEM. OH WHAT TO DO! PLEASE HELP. ALL FOR SEEMINGLY A BURNED OUT HEADLAMP. THE SERVICE ATTITUDE AND ASSOCIATED COSTS BY THE MFR. AND DEALERS ARE PIRACY TO SAY THE LEAST. I WOULDN'T MIND PAYING MY WAY BUT THIS SEEMS TO BE A PROBLEM THAT IS MORE WIDESPREAD THAN JUST A FEW. EVEN IN SOME OTHER MODELS. UNCONSCIONABLE POLICY! *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- WAYNE, NJ
THE CABLE OF THE RIGHT SIDE PASSENGER SLIDING DOOR BROKE. THE DEALER CRYSTAL TOYOTA AT GREEN BROOK, NJ SAID THEY CAN'T JUST REPLACE THE CABLE. INSTEAD, THEY HAVE TO REPLACE THE MOTOR AND CABLE UNIT ALTOGETHER. THE COST WILL BE $2600. I CHECKED ONLINE AND FOUND THAT MANY PEOPLE ARE EXPERIENCING THE SAME PROBLEM. ALSO, A LOT OF PEOPLE SAID THE OTHER SIDE WILL HAVE THE SAME PROBLEM WITHIN WEEKS. THAT IS, IT WILL COST $5200 JUST TO FIX THE 2 PIECES OF CABLE. SINCE THIS DEFECT IS RELATED TO THE DOORS WHICH IS BASIC SAFETY ISSUE, I THINK TOYOTA SHOULD DEFINITELY ISSUE RECALL ON IT AND NOT RIPPING OFF PEOPLE'S MONEY. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- SURREY, AK
2004 SIENNA BACK DOOR LEFT STRUTS BROKEN... WILL CLOSE THE DOOR WHEN ALL OPEN ..ALMOST HIT ME..NO WARRANTY AND NEED TO PAY $CA 800 TO FIX. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- LEXINGTON, MA
ON SEPTMBER 9, 2008 I WAS TOLD AT THE THAT I NEEDED TO REPLACE ALL FOUR OF MY RUN FLAT TIRES AFTER DOING SO, WHEN I LEFT THE DEALER I NOTICED THAT THE STEERING DID NOT FEEL THE SAME AS IT DID PRIOR TO MY VISIT. INITIALLY, I THOUGHT BECAUSE I HAD FOUR NEW TIRES THAT THE STEERING FELT TIGHT BECAUSE THE TIRES WERE HUGGING THE ROAD. OVER THE PAST FEW WEEKS THE STEERING HAD BECOME PROGRESSIVELY WORSE. DRIVING STRAIGHT THE CAR FELT LIKE IT PULLED TOWARDS THE LEFT, MAKING TURNS WAS DIFFICULT BECAUSE THE STEERING WHEEL WOULD MOVE INTERMITTENTLY AS IF I HAD NO POWER STEERING. I CALLED THE DEALER ON OCTOBER 3, 2008 TO MAKE AN APPOINTMENT AND THEY TOLD ME THEY COULD LOOK AT IT ON OCTOBER 8, 2008. THE CAR SAT OVER THIS PAST WEEKEND AND WHEN I DROVE IT FIRST THING MONDAY MORNING I COULD BARELY MOVE THE WHEEL SO I BROUGHT THE CAR TO THE DEALER ON OCTOBER 6, 2008 TO MAKE SURE IT WAS SAFE TO DRIVE. THEY DIAGNOSED THE PROBLEM AS, "STEERING SHAFT U-JOINT FAILURE," AND TOLD ME THAT THE STEERING COULD CEASE. THEY ORDERED THE PART AND REPLACED THE STEERING SHAFT U-JOINT THE FOLLOWING DAY ON OCTOBER 7, 2008. I INQUIRED HOW OFTEN THEY SAW THIS ISSUE AND DECIDED TO RESEARCH THIS PART WHICH BROUGHT ME TO THIS WEBSITE. I WAS CURIOUS SINCE MY FAMILY HAS OWNED MANY TOYOTAS AND NEVER HEARD OF THIS ISSUE. IN ADDITION, THE DEALER HAD JUST REPLACED THE SAME PART ON ANOTHER SIENNA THIS PAST SATURDAY. I REQUESTED THAT THEY GIVE ME THE DEFECTIVE PART WHICH I HAVE. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- SAN JOSE, CA
POWER SIDE DOOR (PASSENGER SIDE) STUCK IN THE OPEN POSITION. CABLE FRAYED AND PREVENTS DOOR OPENING OR CLOSING. *TR
Source: NHTSA WEB SITE -
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2004 TOYOTA SIENNA- ASHBURN, VA
CABLE USED TO OPEN/CLOSE THE PASSENGER SLIDING DOOR SNAPPED AND CAUSED DOOR TO CLOSE WITHOUT WARNING AND ALMOST PINCHED FINGERS. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- BROOKLYN, NY
PASSENGER SLIDING DOOR ON MY '04 LE, 36,000 MI. MINIVAN JUST FAILED. THERE IS A SNAPPED AND BROKEN CABLE/WIRE HANGING OUT THE BACK. I CANNOT GET THE DOOR MORE THAN A FEW INCHES OPEN BY WRESTLING WITH IT. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- JACKSONVILLE, FL
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE CABLE THAT RUNS THROUGH THE DOOR WAS RUSTED. AFTER USE, THE CABLE SNAPPED IN HALF AND WAS HANGING OUTSIDE THE VEHICLE. THE CONTACT CUT THE CABLE BECAUSE SHE DID NOT WANT THE VEHICLE TO BE SCRATCHED. THE DEALER STATED THAT THE ENTIRE DOOR NEEDED TO BE REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 67,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 TOYOTA SIENNA- EUGENE, OR
THE AUTOMATIC SLIDING DOOR FOR OUR 2004 TOYOTA SIENNA MINIVAN FAILED AND THEN FELL OFF, THE DOOR WEIGHS OVER ONE HUNDRED POUNDS, AND IS INOPERABLE IN CASE OF AN ACCIDENT, AND AMY HAVE HURT SOMEONE WHEN IT FELL OFF. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- JACKSONVILLE, FL
'04 TOYOTA SIENNA XLE DRIVER SIDE, PASSENGER SLIDING DOOR FAILURE WITHOUT WARNING OR INCIDENT. CABLE BROKEN AND HANGING FROM REAR END OF DOOR. DOOR ONLY OPENS A FEW INCHES WITH BRUTE STRENGTH. DIAGNOSIS BY TOYOTA SERVICE NOT COMPLETE. ERNIE PALMER TOYOTA OF JACKSONVILLE SAYS NOT UNDER WARRANTY AND THAT THEY HAVE NEVER HEARD OF THIS TYPE INCIDENT. I SEE MANY COMPLAINTS FOR THIS MODEL ONLINE. IS THIS A MFGR. DEFECT THAT TOYOTA SHOULD COVER? *TR
Source: NHTSA WEB SITE