2014 TOYOTA SIENNA Complaints

"CLUCK" NOISE IN THE REAR SUSPENSION. RIGHT SIDE FIRST AFTER ONE YEAR OF NORMAL USE AND 13K (MI) LEFT SIDE AT 17K (MI) NOW BOTH SIDE HAVE'S A NOISE WHEN DRIVING IN A NORMAL ROAD CONDITION. BOTH SIDE BOX OR DRAWER'S ON REAR PASSENGER COMPARTMENT ARE EMPTY WHEN NOISE IS PRESENT AND ALL SEAT BELT WAS LATCHED FOR ACCURATE HEARING AND A BETTER DIAGNOSTIC. ROAD TESTS THE SIENNA WITHOUT ANY LOAD AND NOISE IS PRESENT, LOAD THE CARGO AREA AND NOISE ARE INTERMITTENT WHAT IT MEAN IS NO ALWAYS PRESENT. NOISE IS PRESENT ALWAYS IN MOTION AND AFFECTED BY ROAD CONDITION. MORE LIKELY HAPPENS ON SMALL ROAD BUMPS OR NO PAVEMENT DRIVEWAY. INSPECTED REAR JACK COMPARTMENT AND REAR A/C UNIT, FOUND NOTHING LOSE OR SING OF CHAFING. VISUAL INSPECT THE VEHICLE AND FOUND A REAR RIGHT SHOCK ABSORBER WEAR AND RUST IN THE CENTER AREA. THE PICTURE IS ATTACHED DOWN BELLOW.

I HAVE ABOUT 30K MILES ON THE VAN AND HAVE HAD TO HAVE THIS VEHICLE ALIGNED THREE TIMES AND ROTATE THEM AS PER THE OWNERS MANUAL BUT IT CONTINUES TO JUST CHEW TIRES, ESPECIALLY THE FRONT TIRES. I DRIVE THIS VEHICLE AS A "KID SHUTTLE" SO THERE IS NO HARD DRIVING, NO GRAVEL ROAD'S AND NO OFF ROADING. I JUST DON'T UNDERSTAND WHY IT GOES THROUGH TIRES SO BAD.

THERE IS A RUBBING NOISE IN THE STEERING WHEEL WHICH IS ANNOYING AND THE DEALER REFUSED TO RECTIFY IT.

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT DUE TO HIS WIFE'S RECENT WEIGHT LESS, THE FRONT PASSENGER AIR BAG SENSOR DID NOT RECOGNIZE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. UPDATED 05/10/16*LJ UPDATED 05/10/16.*JB

WE PURCHASED A 2014 PRE OWNED CERTIFIED TOYOTA SIENNA WITH 24K MILES ON DECEMBER 2014. WE WERE TOLD THAT THE TIRES WERE INSPECTED AND ALL HAD A 6/32" THREAD DEPTH. WE TOOK THE VAN FOR SERVICE A YEAR AND TWO MONTHS LATER TO THE SAME TOYOTA DEALER, AFTER DRIVING IT FOR 8K MILES. THEY TOLD US THAT ARE TIRES WERE WORN OUT AND WE NEED TIRES ASAP. THREE TIRES ARE 3/32" AND ONLY ONE IS 6/32". I ASKED HOW CAN THIS HAPPEN IF WE ONLY DROVE IT 8K MILES AND HE DIDN'T ANSWER. MY KIDS AND I AT THIS TIME ARE IN DANGER BECAUSE THE TIRES CAN POP AT ANY TIME. WE CONTACTED TOYOTA AND FILED A COMPLAINT. WE RECEIVED A CALL FROM THE MANAGER AT THE DEALER AND SAID SHE COULD NOT DO ANYTHING ABOUT THE SITUATION. WE TRIED TO ASK HER WHY ARE THREE TIRE WORN OUT BUT ONE IS STILL 6/32" AND THE MANAGER IGNORED THE QUESTION, SAYING THAT THEY GAVE US 6/32" THREAD DEPTH TIRES. AT THIS TIME I DO NOT KNOW WHAT TO DO. HOW CAN THE CAR HAVE 32K MILES AND NEEDS TIRE REPLACEMENT. I DON'T BELIEVE THAT 8K MILES BROUGHT 6/32" TO 3/32" ON ONLY THREE TIRES. I WANT TO KNOW IF IT IS THE TIRE THAT IS DEFECTIVE OR THE VAN ITSELF. PLEASE HELP US FIGURE THIS SITUATION OUT.

WHILE RIDING 11-YR OLD WRAPPED SEAT BELT AROUND LEGS. AFTER VAN STOPPED IN HOME DRIVEWAY, BELT WAS RELEASED AND RETRACTED, AND IT'S ATTACHED TO TOP OF VAN SO FEET WENT UP IN THE AIR--PULLS CHILD OFF THE SEAT AND THERE IS NO SLACK FOR REMOVING LEGS. AFTER 30 MIN WITH MOTHER & 2 NEIGHBORS TRYING TO RELEASE IT, CHILD'S FEET WERE TURNING BLUE WHEN NEIGHBOR FOUND A BOLT AND LOOSENED IT ENOUGH TO GET FEET OUT. WHY IS THERE NOT A CLEARLY MARKED RELEASE BUTTON SOMEWHERE? IF IT HAD BEEN CHILD'S HEAD/NECK THERE WOULDN'T HAVE BEEN TIME TO GET SCISSORS TO CUT IT LOOSE WITHOUT SERIOUS INJURY. GUESS SCISSORS SHOULD BE A NECESSITY IN THE CAR NOW, AS IT COULD'VE HAPPENED SOMEPLACE WHERE SCISSORS WEREN'T AVAILABLE. WHAT A FREAK ACCIDENT THAT YOU JUST DON'T THINK ABOUT.

AT RANDOM AND INTERMITTENTLY THE BRAKE PEDAL FEEL CHANGES FROM FIRM TO MUSHY WITH THE PEDAL TRAVELING TO OR NEAR THE FLOOR DURING THE STOPPING. ALSO AT RANDOM AND INTERMITTENTLY THE CAR CAN BE STOPPED WITH THE BRAKE PEDAL APPLIED LIGHTLY TO PREVENT CAR MOVEMENT WHEN THE PEDAL SUDDENLY SLOWLY BEGINS DROPPING AND WILL GO DOWN TO THE FLOOR. I HAVE HAD NO ACCIDENT FROM EITHER BRAKE FAILURE CONDITION, BUT SEVERAL TIMES I FELT READY TO GO INTO CRASH AVOIDANCE MODE WHEN THERE WAS THE CHANCE THAT THIS MIGHT ALSO MIGHT BE ON THE VERGE OF LOOSING BRAKING ACTION. I HAD THIS CHECKED BY TWO TOYOTA SHOPS BUT THEY SAID THEY FOUND NOTHING WRONG. I ALSO CALLED TOYOTA FOR ASSISTANCE AND A CASE NUMBER (1510051721) WAS ASSIGNED. THE REP TALKED WITH BOTH SHOPS AND LASTLY SAID HE WAS GOING TO TALK TO SOMEONE ELSE AND CALL BACK. HE NEVER CALLED. WHEN I DROVE FROM THE 2ND TOYOTA SHOP, THE BRAKES FAILED AGAIN AND I WENT RIGHT BACK. THE SHOP REP AND I TOOK THE CAR OUT FOR A TEST DRIVE AND THE BRAKES WERE OK. WE SWITCHED DRIVING AND 3 BLOCKS FROM THE SHOP THE BRAKES FAILED APPROACHING A STOP LIGHT. THE LIGHT CHANGED BEFORE WE HAD TO STOP. AT THE SHOP, I STOPPED THE CAR IN DRIVE AND WITH MY FOOT LIGHTLY ON THE PEDAL AS IN A NORMAL WAIT FOR THE STOP LIGHT TO CHANGE. AFTER A SHORT TIME, THE BRAKE FAILED AND SLOWLY DROPPED TO THE FLOOR. THIS TIME THE REP (WHO WAS STILL IN THE PASSENGER SEAT) HAD THE FAILURE BROUGHT TO HIS ATTENTION AND HE ACTUALLY SAW THE PEDAL FALL TO THE FLOOR. HE IMMEDIATELY TOOK THE CAR INTO THE SHOP, BUT AGAIN THE TECH FOUND NO PROBLEM OR FAILURE. I ASKED THE TOYOTA REP TO HAVE A ENGINEER OR BRAKE EXPERT DECIDE WHAT COULD CAUSE THIS AND PRECAUTIONARY REPLACE THE PRIMARY CHOICE. THIS WAS REFUSED. THIS VAN WAS BOUGHT NEW IN JANUARY, 2015. THE PROBLEM WAS FIRST NOTICED IN MARCH. I NOW HAVE ONLY 6,400 MILES ON IT.

WITH THE HOOD OPEN WITH PROP ROD INSTALLED, I PUSHED DOWN SLIGHTLY ON THE HOOD AND IT CRUMPLED LIKE THIN FLIMSY METAL AT THE POINT WHERE THE ROD CONNECTS TO THE HOOD. I AM NOT STRONG - 6'2'' AND ONLY 175 POUNDS. NOW THE HOOD HAS A BEND AND COSMETIC DAMAGE AT THE CRUMBLE POINT.

MY 2004 TOYOTA SIENNA HAS PROBLEMS WITH THE VSC TAKING OVER THE VEHICLE AT DIFFERENT TIMES AND THERE IS NO PROBLEM. IT SLOWS YOU DOWN FAST AND YOU HAVE NO CONTROL. BELLS RING AND LIGHTS FLASH, THEN IT WILL FINALLY GO OFF. IT IS VERY DANGEROUS. I HAVE READ FORUMS OF OTHER PEOPLE HAVING THE SAME PROBLEM. SOME SAY TOYOTA FIXED IT FOR FREE. OTHERS SAY DEALERS WANT OVER $800. TO FIX IT. SOME SAY IT IS A SENSOR ISSUE. OTHERS SAY A NEW SENSOR DID NOT FIX THE PROBLEM. OTHERS SAY IF THE TIRE SENSORS ARE NOT ZEROED OUT AFTER NEW TIRES ARE INSTALLED OR IF YOU HAVE TO CHANGE A TIRE OR GET THEM ROTATED THIS COULD BE THE PROBLEM. IT IS A VERY DANGEROUS ISSUE AND TOYOTA IS AWARE OF THIS BUT WILL NOT DO A RECALL. SOMEONE IS GOING TO GET KILLED OR MAIMED IF THEY HAVE NOT ALREADY. TOYOTA NEEDS TO RECALL AND FIX THESE PROBLEMS AND NOT HAVE DANGEROUS VANS ON THE ROAD. THEY NEED TO CHECK THE VANS FOR EACH PROBLEM BECAUSE MANY PEOPLE HAVE THIS PROBLEM AND WHILE LINKED TO THE VSC ,THE PROBLEMS ARE NOT ALWAYS EXACTLY THE SAME. SOME HAVE MORE DANGEROUS PROBLEMS AND MORE FREQUENT PROBLEMS. THANK YOU.

AT APPROXIMATELY 2000 MILES ON THE ODOMETER THE TRANSMISSION IN MY 2014 TOYOTA SIENNA FAILED. IT WAS REPLACED WITH A NEW TRANSMISSION, AND THAT TRANSMISSION SUBSEQUENTLY FAILED AT 10,800 MILES. BOTH TIMES, IT CAME WITHOUT WARNING, AND THE SECOND TIME WAS AT HIGHWAY SPEEDS. NO DAMAGE TO THE VEHICLE EVER PRECEDED THESE FAILURES. TOYOTA AND THE DEALERSHIP CLAIM TO NOT HAVE ANY EXPLANATION FOR THIS FAILURE.