2017 TOYOTA SIENNA Complaints

2017 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD THE CONSUMER STATED THE STEERING WAS IMPRECISE. THE VEHICLE WANDERED ON THE ROAD. THE HEATER/AC FAN HAD AN ANNOYING NOISE. THE VEHICLE WOULD NOT ACCELERATE IMMEDIATELY UPON DEPRESSING THE PEDAL. THE TRANSMISSION WOULD CONSTANTLY SHIFT UP AND DOWN ON VERY SMALL HIGHWAY INCLINES. *JS

I AM HAVING TO REPLACE ALL THE TIRES, WITH ONLY 19,903 MILES ON MY AWD 2017 MINIVAN. AT MY 10,000 MILE TOYOTACARE CHECK, THEY DIDN'T ROTATE THE TIRES BECAUSE THEY SAID NO ROTATION NEEDED DUE TO LESS TREAD ON BACK TIRES, SO ALREADY NOTICING UNEVEN WEAR. AT 15000, THEY ONLY ROTATED ONE SIDE. NOW AT 20,000 THEY TELL ME THE FRONT TIRES SHOW INNER SHOULDER WEAR. THEY DID ROTATE. HAD AN INDEPENDENT DOUBLE CHECK. THE TIRES THAT HAD BEEN ON FRONT ARE VERY WORN/SMOOTH ON INNER SIDE, TREAD LESS THAN 5 IN THE MIDDLE. THESE ARE THE TIRES THAT CAME ON THE MINIVAN WHEN I BOUGHT IT, BRAND NEW. THEY ARE RUN FLAT TIRES. THEY COST OVER $1000, AND LASTED LESS THAN 20,000 MILES, AND ONLY 14 MONTHS OF DRIVING. NO SPARE TIRE OR JACK CAME WITH THE VAN, NOR IS THERE SPACE TO CARRY A SPARE, ALMOST FORCING ME TO BUY MORE RUN FLAT TIRES. FROM WHAT I'VE READ RECENTLY, TOYOTA MINIVANS ARE WEARING TIRES OUT MUCH SOONER THAN OTHER MAKES.

WIFE WAS DRIVING VEHICLE, WHILE TURNING OFF OF A MAIN ROAD WITH VEHICLE IN DRIVE THE VEHICLE STOPPED ACCELERATING WITH FOOT DEPRESSING GAS PEDAL. PULLED VEHICLE OVER, TURNED ON AND OFF COUPLE OF TIMES, EACH TIME SHIFTING FROM PARK TO DRIVE AND ATTEMPTING TO ACCELERATE, BUT VEHICLE HAD NO RESPONSE. I CAME TO SWITCH VEHICLES AND SEND HER HOME WITH THE KIDS. I STARTED VEHICLE AND ATTEMPTED DRIVE AND REVERSE, NEITHER OF WHICH RESPONDED. I THEN SWITCHED TO STANDARD TRANSMISSION MODE, THE VEHICLE THEN WOULD DRIVE AND I TOOK IT HOME. I TURNED VEHICLE OFF AND ON, ATTEMPTED DRIVE AND REVERSE IN AUTOMATIC TRANSMISSION MODE, AND THE VEHICLE WAS WORKING FINE AGAIN AS IF NOTHING EVER HAPPENED. TOOK VEHICLE TO DEALER, THEY COULD NOT "DUPLICATE THE PROBLEM" AND THE VEHICLE PASSED HEALTH CHECK. APPARENTLY THE ISSUE RESET ITSELF WHEN I SWITCHED THE TRANNY FROM AUTO TO STANDARD. NO FIX HAS BEEN IMPLEMENTED. THIS OCCURRED AT 2122 MILES. THEN JUST TODAY I WAS DRIVING DOWN THE ROAD AND THE HEATER CAME ON FULL BLAST, TEMP. READING 77, ALL ON ITS OWN WITHOUT ME TOUCHING ANYTHING. WILL BE TAKING IT TO DEALER TODAY.

VEHICLE WAS TAKEN IN FOR NORMAL SERVICE AND WAS TOLD THAT THE TIRES WERE NEEDING TO BE REPLACED AT 20997 MILES. TIRES WERE ROTATED PROPERLY AND VEHICLE WAS NOT DRIVEN OUTSIDE OF NORMAL CONDITIONS. BRIDGSTONE TURANZA EL400 RUN FLAT TIRES ARE ORIGINAL TIRES. WINTER TIRES WERE INSTALLED AT ROUGHLY 6000 MILES AND DRIVEN DURING THE 2016 SEASON WINTER UNTIL 11000 MILES. INSIDE OF BRIDGESTONE TIRES ARE ALMOST TO CORD. TOYOTA SAYS THAT IT THE TIRE MANUFACTURES ISSUE, AND IT COULD BE AN ALIGNMENT ISSUE YET THE WINTER TIRES SHOW NO ISSUE OF WEARING OUT OF NORMAL WEAR. THEY STATE THAT IT IS OUR PROBLEM, WE NEED NEW TIRES. HAVE READ A LOT THAT OTHERS ARE SEEING THIS SAME WEAR ISSUE AND EVEN CALLED ANOTHER GARAGE AND WAS TOLD THAT THIS A MAJOR ISSUE WITH THESE TIRES CONCERNING THE PREMATURE WEAR ON OEE TIRES ON THIS VAN.

LOST STEERING ABILITY FROM SOME CAUSE AFTER A LANE CHANGE, ON A HIGHWAY, VEHICLE CONTINUED INTO THE SHOULDER AND WOULD NOT ALLOW CORRECTION INTO THE LANE. POSSIBLE CAUSE IN MY OPINION MAY HAVE BEEN A L. FRONT TIRE BLOW OUT OR A STEERING LINKAGE ISSUE OR POSSIBLY THE STABILITY CONTROL SYSTEM. THE VEHICLE WAS NEW. IF THE TIRE BLEW OUT PRIOR TO THE RESULTING COLLISION, IT WAS EITHER DEFECTIVE OR PICKED UP DEBRIS ON THE HIGHWAY.

THE 2017 TOYOTA SIENNA LE DOES NOT ILLUMINATE THE SPEEDOMETER, TACHOMETER AND OTHER GAUGES WHEN THE HEADLIGHTS ARE SET TO THE AUTO OR DRL OFF (LIGHTS OFF/ DAYTIME RUNNING LIGHTS ON) POSITION. AS A RESULT, UNDER SOME DAYLIGHT DRIVING CONDITIONS, SUCH AS WHEN EXTERIOR CONDITIONS ARE BRIGHT BUT THERE IS NO DIRECT LIGHT ON THE GAUGES, THE SPEEDOMETER IS NOT EASILY VISIBLE. FOR THE DRIVER TO DETERMINE THE CURRENT SPEED, FUEL LEVEL, ETC., IT CAN TAKE SEVERAL SECONDS FOR THE DRIVER'S EYES TO ADJUST TO THE DARKER INSTRUMENT PANEL AND LONGER IF THE DRIVER IS WEARING SUNGLASSES. THIS TAKES THE DRIVER'S ATTENTION OFF THE ROAD OR PREVENTS THE DRIVER FROM ACCESSING CRITICAL INFORMATION. PREVIOUS MODEL YEARS OF THE TOYOTA SIENNA LE, SUCH AS THE 2010, ILLUMINATED THE GAUGES BRIGHTLY WITH THE HEADLIGHTS TURNED OFF. TO FURTHER ILLUSTRATED THE PROBLEM, ASSUMING THE GAUGES ARE LIT 100% AT NIGHT WITH THE HEADLIGHTS ON, THE 2010 TOYOTA SIENNA LE LIT THE GAUGES 150% WITH THE HEADLIGHTS OFF AND THE 2017 TOYOTA SIENNA LE LIGHTS THEM 0%. THERE DOES NOT APPEAR TO BE ANYTHING ABOUT THE DESIGN OR CONTRAST OF THE GAUGES THAT HELPS MAKES THEM VISIBLE WITHOUT BACKLIGHTING. SOME OTHER TOYOTA SIENNA MODELS HAVE A WHITE BACKGROUND ON THE GAUGES WHICH MAKES THEM VISIBLE IN DAYLIGHT. NOTE THAT THE VEHICLE HAS A GAUGE DIMMER CONTROL THAT REDUCES THE BRIGHTNESS OF THE GAUGES WHEN THE HEADLIGHTS OR PARKING LIGHTS ARE ON. THIS CONTROL HAS NO EFFECT WHEN THE HEADLIGHTS ARE SWITCHED TO DRL OFF OR AUTO (UNDER DAYLIGHT CONDITIONS). IN OTHER WORDS, THERE IS NO METHOD OF BRIGHTENING THE GAUGES WITHOUT TURNING ON THE HEADLIGHTS IN THE DAY TIME. AND EVEN THEN, THE GAUGES ARE NOT BRIGHT ENOUGH FOR ALL CONDITIONS. PLEASE INVESTIGATE. THE MANUFACTURER SHOULD BE REQUIRED TO CORRECT THIS DESIGN FLAW TO PROTECT THE SAFETY OF THE VEHICLE OCCUPANTS.

CAR SMELLED OF GAS FROM THE TIME I BOUGHT IT (NEW) AFTER IT WAS STARTED AND IT WAS DRIVEN FOR A FEW MILES. SITTING OVERNIGHT, THE SMELL WOULD DISSIPATE, BUT THE SAME THING HAPPENED EACH DAY -- STRONG GAS SMELL AFTER A FEW MILES OF DRIVING . COLDER WEATHER, THE SMELL WAS MORE PRONOUNCED. DEALER DIDN'T SEE ANY DRIPPING GAS, SO SENT ME HOME TWICE WITHOUT REPAIRS BEING DONE. AFTER THEY KEPT IT OVERNIGHT, THEY SMELLED THE SMELL IN THE MORNING AND ONLY THEN DECIDED TO CALL TOYOTA WHO SAID THERE HAS BEEN A FEW PROBLEMS WITH INJECTOR SEALS. IT WAS REPAIRED AND IS FINE NOW. MY DAUGHTER'S FRIEND HAD THE SAME 2017 SIENNA AND IT CAUGHT FIRE ON THE HIGHWAY AND EXPLODED --- MY GUESS IS THAT THERE IS A VERY SERIOUS ISSUE HERE THAT NEEDS TO BE ADDRESSED.

BOUGHT A 2017 SIENNA AWD ON 7/15 FROM VENTURA TOYOTA . ALTHOUGH THE SALESMAN THERE WAS CONFUSED WHETHER IT HAD A SPARE TIRE, MY BEEF IS WITH THE MANUFACTURER WHO DOESN'T SHOW THE LACK OF A SPARE IN THEIR SALES BROCHURE. THEY STATE THAT THEY HAVE RUN FLAT TIRES AND THEY HAVE NO ROOM FOR A SPARE TIRE. THE TIRES THEY PROVIDE ON THIS NEW VAN ARE BRIDGESTONE TURANZA EL400-02 . THESE TIRES ARE REPORTED TO HAVE A TREAD MILEAGE LIMIT OF ABOUT 15,000 MILES AND HAVE NO WARRANTY ON TREAD. I WOULD NOT HAVE BOUGHT THE VAN IF I KNEW IT DIDN'T HAVE A SPARE TIRE OR THAT I COULD NOT BUY AND USE A DONUT TIRE, IF NECESSARY. TOYOTA HEADQUARTERS INFORMED ME THAT USING A DONUT SPARE OR CHANGING TO CONVENTIONAL TIRES WOULD VOID THE WARRANTY ON ANY PART THEY FELT IT AFFECTED. AFTER TALKING TO A FEW TIRE DEALERS I FIND THE TIRES THEY USE HAVE BEEN A PROBLEM AND HAS SINCE BEEN REPLACED WITH BRIDGESTONE DRIVEGUARD WHICH DOES HAVE A TREAD WARRANTY. I'VE REQUESTED A CREDIT FOR THESE TIRES FROM TOYOTA HEADQUARTERS AND HAVE BEEN REJECTED. TOYOTA HAS NOT INFORMED PROSPECTIVE BUYERS OF THIS FLAW OR HAVE THEY REPLACED THESE TIRES THAT DON'T MEET TREAD EXPECTATIONS.

TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. IN ADDITION, THE VEHICLE WAS SHIFTED INTO PARK THEN INTO THE DRIVE POSITION AND RESTARTED THE VEHICLE BUT STILL THE VEHICLE FAILED TO RESPOND. THE CONTACT MENTIONED THE ACCELERATOR PEDAL WAS DEPRESSED WITH FORCE AND THE VEHICLE STARTED TO OPERATE HOWEVER, AN ABNORMAL GRINDING NOISE WAS COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO A BILL FOX TOYOTA AT 755 S ROCHESTER RD, ROCHESTER HILLS, MI 48307 WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THAT APPROXIMATE FAILURE MILEAGE WAS 2,873.

A FEW WEEKS AFTER WE PURCHASED OUR BRAND-NEW TOYOTA SIENNA, THE BLIND SPOT RECOGNITION TECHNOLOGY STOPPED WORKING. WHEN I TOOK THE SIENNA TO A TOYOTA SERVICE CENTER, A SERVICE ADVISOR SHOWED ME THAT OUR SIENNA HAD BEEN SIDE-SWIPED, UNBEKNOWNST TO ME, AND THAT IT WAS THAT EXTERIOR DAMAGE THAT COMPROMISED THE BLIND SPOT RECOGNITION TECHNOLOGY. WHEN I ARRIVED AT THE TOYOTA SERVICE CENTER, A SERVICE ADVISOR INSPECTED THE EXTERIOR OF THE VEHICLE TO NOTE ANY PREEXISTING DAMAGE, AND EVEN THAT SERVICE ADVISOR DIDN'T NOTICE THE DAMAGE (THIS IS HOW MINOR THE EXTERIOR DAMAGE IS: THE PERSON WHOSE JOB IT IS TO INSPECT THE EXTERIOR OF VEHICLES DIDN'T NOTICE THE SCRATCH THAT APPARENTLY KNOCKED OUT AN ENTIRE SAFETY FEATURE). IT SEEMS THAT THE BLIND SPOT RECOGNITION TECHNOLOGY WAS BUILT TO BE EXTREMELY VULNERABLE. EXTERIOR PHYSICAL DAMAGE THAT IS BARELY VISIBLE TO THE NAKED EYE WAS ENOUGH TO MAKE THE ENTIRE BLIND SPOT RECOGNITION TECHNOLOGY BREAK COMPLETELY. WHY ISN'T THIS FEATURE BETTER PROTECTED? FURTHERMORE, THOUGH ONLY ONE COMPONENT OF THE SYSTEM IS COMPROMISED, THE ENTIRE SYSTEM IS UNUSABLE.