2004 TOYOTA SIENNA Complaints

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT HEARD A CLICKING SOUND WHEN OPENING AND CLOSING THE DRIVER SIDE DOOR. THE DEALER STATED THAT THE DOOR LATCH HINGE MADE THE NOISE BECAUSE THE WELD FAILED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 39,000 AND FAILURE MILEAGE WAS 36,000. THE CONSUMER STATED TOYOTA CORPORATE OFFICE OFFERED A GOOD-WILL REIMBURSEMENT OF $750 AND VEHICLE WAS TAKEN TO DEALER FOR REPAIRS AT NO COST TO OWNER. UPDATED 12/12/07 *TR

I HAVE A 2004 TOYOTA SIENNA XLE WITH POWER LIFTGATE. LAST MONTH ONE OF THE TWO SUPPORTING STRUT IS FAILING AND I HEARD A LEAKING SOUND, THEN THE DOOR JUST AUTOMATICALLY POWERING CLOSING ON ME WITHOUT MY OPERATION. I USE A LOT OF STRENGTH TO FIGHT IT BACK, ALMOST HURT ME. THIS IS A SERIOUS SAFETY PROBLEM WITH THE DEFECTED STRUT. AFTER THIS INCIDENT, THE LIFTGATE CAN POWER OPEN IT BUT NOT ALL THE WAY, AND VERY EASILY FALL DOWN TO CLOSE WITH JUST A LITTLE TOUCH OF THE PINKY FINGER STRENGTH. I DID SOME RESEARCH AND FOUND OUT THAT TOYOTA DIDN'T RECALL FOR THIS SAFETY ISSUE WITH THE DEFECTED STRUT, THEY ONLY ISSUE A TECHNICAL SERVICE BULLETIN BO001-07 TO ADDRESS IT. SINCE MY WARRANTY JUST EXPIRED ON APRIL 07, I MIGHT NOT BE ABLE TO REPLACE IT UNDER WARRANTY. FOR ME, THIS IS A VERY SERIOUS SAFETY PROBLEM THAT IT MIGHT RESULT INJURY IF A CHILD IS UNDER THE POWERED LIFTGATE WITH THIS DEFECTED STRUT WHEN IT UNEXPECTED CLOSING DOWN WITH POWER LIFT. PLEASE INVESTIGATE THIS SAFETY ISSUE. THANK YOU! *TR UPDATED 01-16-08. *KB UPDATED *JB

DRIVER'S SIDE PASSENGER DOOR INTERNAL MECHANISM IS BROKEN. AUTO BODY SHOP STATES THEY HAVE SEEN THIS FAILURE ON MULTIPLE TOYOTA SIENNA VANS OF THIS MODEL ERA 2004 AND LATER. WILL COST $1,500 TO REPAIR INCLUDING WELDING OF FAILED METAL PART IN INTERNAL DOOR MECHANISM. UPDATED 11/1/07 *TR

TOYOTA SIENNA 2004 POWER REAR DOOR CLOSED INEXPECTEDLY AND QUICKLY HITING MY WIFE'S HEAD. PROBLEM CAN BE REPRODUCED EVERY TIME THAT THE DOOR IS POWERED OPEN. DOOR "DROPS" SEVERAL INCHES AS SOON AS IT REACHES THE FULLY-OPEN POSITION.

POWER LIFTGATE NOT SUPPORTED BY THE GAS STRUTS. POWER LIFTGATE OPENS AND THEN BEGINS TO POWER CLOSE, KNOCKING THE PERSON LOADING/UNLOADING THE CAR ON THE HEAD OR SQUEEZING THEM BETWEEN THE LIFTGATE AND THE REAR BUMPER. HAS BUMPED ME, SQUEEZED MY WIFE MULTIPLE TIMES. I FEAR THIS COULD SERIOUSLY INJURE THE KIDS IF THEY EVER FIND THEMSELVES IN THE MOUTH OF THIS HUNGRY MINIVAN! *JB

CHECK ENGINE LIGHT COMES ON WITH EVERY GAS FILL. (GAS CAP IS CLOSED TIGHTLY) IS VERY DIFFICULT TO FUEL. I HAVE TO FIND A PUMP THAT PUMPS VERY SLOWLY OR DO IT BY HAND. *JB UPDATED 01-15-08. *KB UPDATED *JN

SIENNA 2004 XLE WITH INSTALLED HITCH, THE HEIGHT LEFT FROM GROUND TO THE LOWER PART OF THE HITCH IS NOT ENOUGH TO SAFELY LOAD ANY CARGO ABOVE 150-175 POUNDS ON YOUR REAR WITHOUT HITTING THE PAVEMENT EVERYTIME A BUMP IS ON THE ROAD, ALL IS ORIGINAL EQUIPMENT BUILT TO BE USED ON A TOYOTA SIENNA, APPEARS THAT THE ONLY SOLUTION IS TO REMOVE IT OR INSTALL A SAFE LEVELING AIR SYSTEM REAR SHOCKS, IS IT AVAILABLE? WELL... MORE MONEY ON AN ALREADY EXPENSIVE VEHICLE... NO THANKS. *JB

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHEN TURNING A CORNER AT APPROXIMATELY 5-10 MPH THE VEHICLE WOULD HESITATE AND LOSE POWER. THE DEALER STATED THAT THE VEHICLE NEEDED A COMPUTER UPDATE, HOWEVER; THE SYSTEM WAS UNAVAILABLE. THE DEALER STATED THAT THE FAILURE WAS NOT NORMAL. THE CURRENT MILEAGE WAS 100,000. THE FAILURE MILEAGE WAS UNAVAILABLE.

COMPLAINING IN REGARDS TO THE LIFTGATE STRUT ON MY 2004 TOYOTA SIENNA LE. THE LIFTGATE CAME DOWN ON MY HEAD AFTER ANTICIPATING THE STRUTS WOULD HOLD AND CONTINUE TO RAISE THE LIFTGATE. THIS INCIDENT IS A COMPLETE HAZARD TO CONSUMERS THAT TOYOTA SHOULD DO SOMETHING ABOUT. THIS HAPPENED TWO MONTHS AFTER MY WARRANTY HAD EXPIRED, BUT STILL 10,600 + MILES BELOW THE 36,000 MILE WARRANTY. A TOYOTA DEALER HAD TOLD ME THAT THESE STRUTS ARE OFTEN CHANGED. THAT TELLS ME THESE STRUTS ARE ALREADY KNOWN TO BE DEFECTIVE AND AT $175 - 181.00 EACH STRUT, THEY'RE NOT CHEAP. THIS IS A SERIOUS SAFETY HAZARD TO BUYERS AND ESPECIALLY FOR KIDS WHO HELP TAKE OUT GROCERIES FROM THE TRUNK. A SIMILAR CONCERN HAS BEEN ADDRESSED BY ANOTHER PERSON TO CONSUMER REPORTS.ORG. DEFECTIVE PARTS ARE AVAILABLE AND WILL BE ADDRESSED TO TOYOTA. THANKS FOR THE HELP. *JB

2004 TOYOTA SIENNA MINIVAN: OVER A DOZEN TIMES THE AUTOMATIC REAR TAIL HITCH HAS COME DOWN WITHOUT WARNING AND TRIED TO CLOSE ITSELF COMPLETELY. THE DOOR TRAPS YOU BETWEEN IT AND THE REAR BUMPER, ONCE HURTING MY CHILD. TOYOTA AND THE DEALERSHIP SAID THIS WAS NOT UNDER WARRANTY AND THAT THERE WAS NO RECALL YET THIS SEEMS TO BE A PROBLEM THEY ARE HEARING MORE FREQUENTLY. THE DEALERSHIP REPAIRED THE DOOR AT OUR COST. *JB