2004 TOYOTA SIENNA Complaints

1) REAR LIFTGATE OPERATED NORMALLY - NO INDICATION OF POTENTIAL ISSUES. 2) REAR LIFTGATE STRUTS FAILED, CAUSING THE DOOR TO CLOSE UNEXPECTEDLY, HITTING MY WIFE WHILE SHE WAS UNDERNEATH THE LIFTGATE. LIFTGATE WILL NO LONGER STAY IN THE OPEN POSITION. USING THE POWER ASSISTED FEATURE TO OPEN THE LIFTGATE WORKS, BUT IT WILL CLOSE IMMEDIATELY AFTER THE OPENING MECHANISM DISENGAGES. 3) NO RESOLUTION FROM TOYOTA AMERICA CUSTOMER ASSISTANCE SINCE THE VEHICLE IS PAST 36,000 MILE WARRANTY (CURRENTLY @ 42,000 MILES). *JB

LIFTGATE STRUTS ON 2004 TOYOTA SIENNA VAN DO NOT HOLD THE LIFTGATE OPEN. ONCE THE DOOR IS OPENED NOTHING SUPPORTS THE WEIGHT AND THE DOOR SLAMS SHUT. EXTEMELY DANGEROUS FOR CHILDREN OR ADULTS UNLOADING THE REAR HATCH. STRUTS HAVE FAILED. TOYOTA REFUSES TO ACKNOWLEDGE THE PROBLEM. *JB

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR LIFT GATE FAILS TO REMAIN OPEN AT THE APPROPRIATE TIMES. WHEN THE LIFT GATE IS OPENED AUTOMATICALLY, IT RAPIDLY FALLS AND CLOSES. WHEN OPENED MANUALLY, THE LIFT GATE CLOSES AUTOMATICALLY AND WITHOUT HESITATION. HE EMAILED THE MANUFACTURER, BUT HAS NOT YET RECEIVED A RESPONSE. THE CONTACT STATED THAT THERE IS A NHTSA DEFECT INVESTIGATION (PE06029) IN REGARDS TO THIS FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 75,000. UPDATED 08/29/07 *TR

I HAVE A 2004 TOYOTA SIENNA, WHICH OVERALL I LOVE. IN THE PAST 3 MONTHS, THE TRUNK HATCH HAS STARTED TO NOT HOLD WHEN OPEN & RESIST OPENING AT TIMES. IT USED TO HOLD FOR LONGER, MAKING ME DELAY THE REPAIR. IT HAS PROGRESSIVELY GOTTEN WORSE, SO THAT NOW IT CLOSES WITHIN MOMENTS WITH A LOT OF FORCE. I HAVE NO CHOICE BUT TO REPAIR IT NOW, AT A COST OF $400, OR RISK SERIOUS INJURY TO MYSELF & 3 YOUNG CHILDREN. MY HUSBAND & I HAVE ALREADY BEEN BONKED ON THE HEAD & BACK REPEATEDLY. TOYOTA IS AWARE OF THE DEFECT, & THE OBVIOUS RISK TO CAR OWNERS (A MAJORITY OF WHOM HAVE YOUNG CHILDREN I WOULD GUESS AS IT IS A MINIVAN), BUT HAS NOT ISSUED A RECALL. INSTEAD THEY ARE PROFITING OVER THE DEFECT. I DON'T FAULT THE SERVICE DEALER THAT WE DEAL WITH, AS THEY HAVE ALWAYS BEEN HELPFUL & HONEST. I AM UPSET THAT THE TOYOTA CORP. WON'T ISSUE A RECALL. *TR

TOWING PACKAGE/TRAILER HITCH INSTALLED BY TOYOTA DEALER CONSISTENTLY SCRAPES THE ROAD WITH AND WITHOUT A LIGHT LOAD. WHEN HAULING A LIGHT LOAD, LOAD IS APPROX ONE HALF OF THE STATED TOWING CAPACITY (3500 LBS). THE HITCH SCRAPING THE ROAD CAUSES DIFFICULTY WHEN DRIVING AND MULTIPLE "COLLISIONS" BETWEEN THE HITCH AND THE ROAD. THIS PROBLEM HAS BEEN REPORTED TO THE LOCAL DEALER (JAY WOLFE TOYOTA) AND CORPORATE TOYOTA (CASE # 2007-08020957). EVEN THOUGHT THE PROBLEM IS DOCUMENT ON SEVERAL FORUMS, TOYOTA HAS FAILED TO PROVIDE AIR SHOCKS OR ANY OTHER MEANS TO CORRECT THE PROBLEM. AM SERIOUSLY CONCERNED WHAT WILL HAPPEN WHEN I ATTEMPT TO TOW A POP-UP CAMPER THAT IS TWICE THE WEIGHT I AM TOWING KNOW, BUT STILL UNDER THE STATED TOWING CAPACITY. I HAVE SNAPPED ON SET OF SAFETY CHAINS DUE TO THE CHAINS GETTING SMASHED BETWEEN THE ROAD AND THE HITCH WHEN IT BOTTOMS OUT. *JB

OUR FAMILY IS DEEPLY TROUBLED AND WORRIED ABOUT THE SAFENESS OF OUR 2004 TOYOTA SIENNA LE-8 EVERY TIME WE USE IT ON THE ROAD. OUR VAN HAS BEEN HAVING INTERMITTENT VSC, KICKING WHICH STARTED EARLY THIS YEAR. FIRST, IT WILL HESITATE TO ACCELERATE FOLLOWED BY VSC KICKING THEN AUTOMATIC BRAKING ENGAGES THEN SUDDEN PULL OF THE STEERING TO THE LEFT. THE VSC KEEPS FLASHING AND BEEPS CONTINUOUSLY UNLESS I SLOW DOWN TO AROUND 20MPH. I EVEN SHOWED THE DEALER COPIES OF SIENNA OWNERS COMPLAINTS WITH SIMILAR PROBLEM AND TSBS REGARDING YAW RATE SENSOR AND STEERING COLUMN SENSOR. BUT STILL COULD NOT FIX OR DUPLICATE THE PROBLEM. NOTHING WAS DONE TO CORRECT THE PROBLEM AND NO PARTS REPLACED OR REPAIRED. *TR

FAILURE OF THE LIFTGATE STRUTS ON MY 2004 TOYOTA SIENNA. FOR ABOUT TWO WEEKS, THE LIFTGATE FAILED TO OPEN FULLY. THEN ONE MORNING, MY SON ATTEMPTED TO OPEN THE LIFTGATE AND IT FAILED COMPLETELY, NEARLY CRUSHING HIM. HE WAS ABLE TO MOVE AND LET THE DOOR CLOSE WITHOUT INJURY. *JB

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR LIFT GATE CLOSES UNEXPECTEDLY AND ON ITS OWN. SHE STATED THAT IT CLOSES WITH SUCH FORCE, THAT IT MAKES IT VERY DIFFICULT TO RE-OPEN. THE DEALER AND THE MANUFACTURER HAVE NOT BEEN NOTIFIED. THE FAILURE HAS CAUSED THE CONTACT'S HUSBAND TO SUSTAIN A STRAINED BACK. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 20,000 AND FAILURE MILEAGE WAS 15,000.

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 70 MPH, THE PASSENGER SIDE REAR TIRE BLEW OUT. THE FOLLOWING DAY, THE FRONT DRIVER SIDE TIRE CRACKED. THE ROAD CONDITIONS WERE DRY. THERE WAS NO CRASH OR PROPERTY DAMAGE. THE TIRES WERE DUNLOP, SIZE P215/65R16. THE CURRENT AND FAILURE MILEAGES WERE 35,000.

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR HATCH WOULD CLOSE UNEXPECTEDLY WHEN IT WAS OPENED ALL THE WAY. THE DEALER STATED THAT THE STRUTS NEEDED TO BE REPLACED. THERE WAS AN OPEN INVESTIGATION ACTION # EA06020. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE IS 18,791 AND FAILURE MILEAGE WAS 18,500. UPDATED 02/01/08. *LJ