2004 TOYOTA SIENNA Complaints

POWER LIFTGATE STARTS CLOSING IMMEDIATELY AFTER OPENING. DOES NOT STAY OPEN. WHEN LIFTGATE "POWER" IS TURN OFF, THE GATE SLAMS DOWN HARD WHEN RELEASED; IF MY CHILD WAS STANDING BEHIND DOOR HE WOULD HAVE BEEN CRUSHED. *TR

5 DAYS AFTER PAYING HARR TOYOTA OF WORCESTER 2000.00 FOR A 60,000 MILE CHECK UP, BRAKES AND MY THIRD SET OF RUN FLAT TIRES. I EXPERIENCED A BLOW OUT ON THE HIGHWAY WHICH WAS CAUSED BY IMPROPER INSTALLATION OF THE TIRE. THIS WAS NOTED BY TOYOTA OF NASHUA WHO THEN REPLACED THE TIRE WHICH AGAIN BLEW OUT 60 MILES DOWN THE HIGHWAY. THIS IS THE THIRD SET OF TIRES I HAVE HAD WITH 56,000 MILES ON THE CAR. NOT INCLUDING THE TWO I HAD TO REPLACE DUE TO INFERIOR WORK. THIS IS INSANE AND VERY DANGEROUS. MY FAMILY'S LIVES WERE ENDANGERED TWICE IN ONE DAY! EVERY TOYOTA MECHANIC I SPOKE TO COMPLAINED ABOUT THE TIRES. AFTER GETTING NO SATISFACTION FROM EITHER DEALERSHIP I WROTE A LETTTER TO YUKI FUNO THE CEO OF TOYOTA WHO KINDLY SENT THE LETTER BACK TO HARR WHO HAS STILL DONE NOTHING! UNBELIEVABLE THAT THEY ARE ALLOWED TO SELL SUCH AN INFERIOR PRODUCT AT SUCH A HIGH PRICE THAT IS NOT ONLY EXPENSIVE BUT DANGEROUS!!! ALSO UNBELIEVABLE THAT A CEO OF A COMPANY IS AWARE HE IS ENDAGERING PEOPLE'S LIVES AND DOES NOTHING ABOUT IT.

DURING THIS WINTER (2006-2007) WE NOTICED THAT THE REAR TAILGATE ON OUR 2004 TOYOTA SIENNA (PURCHASED IN AUG 2004) WOULDN'T OPEN UP ALL THE WAY. WE THOUGHT THIS TO BE THE COLD TEMPERATURES. HOWEVER, THIS WEEK, THE REAR LIFTGATE FAILED ALL TOGETHER. THE STRUTS THAT KEEP THE GATE UP HAVE CEASED TO OPERATE. MY WIFE WAS ABLE TO LIFT THE GATE, BUT IT CAME DOWN AND SLAMMED SHUT TO HER SURPRISE. PRETTY SCARY SINCE WE HAVE A 3 YEAR OLD WHO'S SEAT IS THE BACK AND LIKES TO ENTER THROUGH THE TAILGATE. THE RIGHT STRUT (LOOKING AT THE TAILGATE) SEEMS TO HAVE LEAKED AND HAS LEFT A FILM ON SOME OF THE PLASTIC MOLDING FOR THE REAR TAILLIGHT. MY WIFE CONTACTED OUR LOCAL TOYOTA DEALER, WHOM WE HAVE WORKED WITH BEFORE, AND WAS GIVEN AN ESTIMATE TO HAVE THE STRUTS REPLACED (ABOUT $411-$435). SHE WAS TOLD THAT THE HAVE SEEN THIS PROBLEM ON OTHER SIENNAS OF THE SAME YEAR. I HAVE CALLED TOYOTA AND WAS BASICALLY TOLD THAT THEY WOULD OPEN A CASE WITH THE DEALER TO WHAT CAN BE DONE TO HELP ME OUT. I AM CURRENTLY WAITING FOR THE CALL FROM THE DEALER. *TR

POWER LIFT GATE GAS STRUT FAILED. GATE HIT SPOUSE FROM BEHIND. LIFT GATE DROPPED UNEXPECTEDLY. IT CURRENTLY DOES NOT WORK AT ALL PASSENGER SIDE GAS STRUT IS LEAKING FLUID. *TR

VEHICLE HAS HAD A TRANSMISSION HESITATION PROBLEM SINCE WE PURCHASED IT. THE DELAY CONSISTS OF A 2-3 SECOND DELAY BEFORE THE ACCELERATION KICKS IN. THIS OCCURS WHEN MERGING, TURNING OR ATTEMPTING TO SPEED UP TO AVOID COLLISIONS/OBJECTS. WE HAVE REPORTED THIS PROBLEM TO THE DEALER EVERY TIME WE BRING IT IN FOR MAINTENANCE, WITH NO IMPROVEMENT IN PERFORMANCE. ADDITIONALLY, UNDER CRUISE CONTROL, THE CAR "SKIPS" GEARS UNEXPECTEDLY AND REVVS RANDOMLY. *TR

WE NOTICED THAT THE STEERING FOR THE 2004 TOYOTA SIENNA WAS BEGINNING TO GET HARD. SOMETIMES IT FELT LIKE THERE WAS NO POWER STEEING, THEN IT WOULD BECOME EASIER. I THOUGHT IT WAS A LACK OF POWER STEERING FLUID, BUT FOUND OUT IT WAS THE INTERMEDIATE STEERING SHAFT. THE SWITCHING FROM HARD-TO-TURN STEERING TO REGULAR POWER STEERING MADE DRIVING DIFFICULT AND UNPREDICTABLE. TOYOTA ISSUED TWO TSB'S ON THIS STEERING SHAFT COMPONENT, AND, I UNDERSTOOD HAD RECALLED THE SAME COMPONENT IN ITS PRIUS MODEL. SOMETHING SHOULD BE DONE ABOUT THIS DANGER. *AK

3 SETS OF RUN FLAT TIRES REPLACED ON 2004 TOYOTA SIENNA IN LESS THAN 36,000 MILES DUE TO OUT-OF-ROUND CONDITION. *AK

POWER LFITGATE WAS CLOSING UNEXPECTEDLY ON THE 2004 TOYOTA SIENNA XLE FWD BECAUSE THE STRUTS SUPPORTING THE LFTGATE FAILED. *AK

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT OPENED THE VEHICLE'S REAR HATCH AND IT IMMEDIATELY SHUT. WHEN THE HATCH ATTEMPTS TO CLOSE AUTOMATICALLY, THE ELECTRIC MOTOR KICKS IN FOR FIFTEEN SECONDS BEFORE IT CAN BE LIFTED UP AGAIN. THE HATCH MUST BE HELD OPEN BY SOMEONE OR PROPPED OPEN BY A STICK. THIS FAILURE OCCURS IN BOTH WET AND DRY WEATHER. THE ENGINE SIZE AND # OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 80,000.

A MONTH OR SO PRIOR TO THIS INCIDENT, I TOOK THE 2004 TOYOTA SIENNA TO THE LOCAL TOYOTA DEALER AND ASKED THEM TO CHECK THE DOOR LATCH ON THE DRIVER'S DOOR - IT WAS MAKING A POPPING SOUND. I WAS TOLD IT WOULD NOT HURTING ANYTHING ,AND SOME TIME IN THE FUTURE BRING IT IN AND THEY WILL ORDER THE PART AND TAKE THE DOOR PANEL OFF TO REPLACE THE LATCH. WELL, ON TUESDAY, MAY 8, 2007 I OPENED THE DOOR AND THE LATCH BROKE IN HALF, AND THE PART CONNECTED TO THE DOOR BROKEN THE METAL AROUND THE LATCH, AND IT FELL INTO THE DOOR. WHEN I LOWERED THE WINDOW SEVERAL HOURS LATER THE WINDOW FELL OF THE TRACK AND DOWN INSIDE THE DOOR. - IT WOULD NOT RAISE BACK UP, SO I TOOK IT BACK TO THE TOYOTA DEALER, AND AFTER WAITING FOR 3 HOURS ,I WAS TOLD THE CLIPS WERE BROKEN, AND THEY WOULD HAVE TO ORDER A NEW WINDOW WITH CLIPS ATTACHED. THE WINDOW WAS PUT BACK IN PLACE, AND I WAS TOLD NOT TO ROLL THE WINDOW DOWN OR IT WOULD FALL OFF THE TRACK AGAIN. - THE SERVICE DEPARTMENT AT THE TOYOTA DEALER WAS GOING TO CHARGE ME $106 FOR PUTTING THE WINDOW BACK UP. I WAS TOLD THIS LABOR CHARGE AND THE CHARGE TO REPLACE THE WINDOW/CLIPS, OR THE DOOR LATCH , ACTUALLY THE DOOR WOULD HAVE TO BE REPLACED, WOULD NOT BE COVERED UNDER MY EXTENDED WARRANTY. - I WAS NOT INFORMED THAT IT WAS NOT COVERED UNDER MY EXTENDED WARRANTY UNTIL THEY WERE CHARGING ME FOR THE LABOR OF PUTTING MY WINDOW BACK ON THE CLIPS. SO, THEY DID NOT CHARGE ME ANYTHING - AFTER I ARGUED WITH THEM ABOUT THIS. - THE NEXT DAY, I HAD SOMEONE ELSE LOOK AT THE CLIPS, WINDOW AND THE TRACK HOLDING THE WINDOW. - THE CLIPS ARE NOT BROKEN, JUST UNGLUED FROM THE WINDOW - BECAUSE THE TRACK BENT WHEN THE BROKEN DOOR LATCH PART FELL INTO THE DOOR. *AK