2011 TOYOTA SIENNA Complaints

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE:BODY:DOOR ) AND 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF THE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN JUNE AND DECEMBER OF 2016. THE DEALER (TOYOTA OF KATY, 21555 KATY FWY, KATY, TX 77450) STATED THAT THE PARTS WERE UNAVAILABLE AND ON BACKORDER. IT WAS UNKNOWN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 08/17/17 *BF *CN

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT CALLED THE DEALER (SOUTH AUSTIN TOYOTA, LOCATED AT 4800 S INTERSTATE HWY 35, FRONTAGE RD, AUSTIN, TX 78745) WHO STATED THAT THE REMEDY FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT HE WAS ON THE LIST WHEN THE PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT WHEN THE FRONT PASSENGER AND DRIVER SIDE DOOR ARMRESTS WERE TOUCHED, THE AIR BAG WARNING INDICATOR WOULD ILLUMINATE AND THE SEAT BELT CHIME WOULD SOUND. THE CONTACT CALLED THE ADVANTAGE TOYOTA DEALER AND A REPAIR APPOINTMENT WAS SCHEDULED FOR 6/26/2017. THE VEHICLE WAS NOT REPAIRED DUE TO THE REMEDY NOT HAVING ALL THE NECESSARY PARTS AVAILABLE. THE CONTACT HAD NOT RECEIVED NOTIFICATION FOR ANOTHER REPAIR APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE APPROXIMATE FAILURE MILEAGE WAS 46,056. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SUMMIT TOYOTA OF AKRON (1535 VERNON ODOM BLVD, AKRON, OH 44320) IN JULY OF 2016 WHO STATED THAT THEY WOULD HOLD THE VEHICLE AND PROVIDE A LOANER. THE REPAIR WOULD TAKE THREE MONTHS. IN JULY OF 2017, THE DEALER STATED THAT PARTS WERE AVAILABLE, BUT THE RECALL REPAIR COULD NOT BE PERFORMED BECAUSE THE BRAKES WERE RUSTED AND THE BATTERY FAILED. THE DEALER STATED THAT THE FAILURES OCCURRED DUE TO THE VEHICLE BEING LEFT PARKED OUTSIDE THE DEALER WITHOUT BEING MOVED FOR AN EXTENDED PERIOD OF TIME. THE DEALER REFUSED TO ASSIST WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA RECALL ID: 11V560 I UNDERSTAND THIS IS A RECALL FOR SOME SORT OF STICKER ON MY VEHICLE. MY TOYOTA DEALERSHIP SAID THEY WERE UNABLE TO GET THE STICKER AND I HAD TO CALL TOYOTA DIRECTLY. I JUST GOT OFF OF A 25 MINUTE PHONE CONVERSATION WITH TOYOTA AND THE RESULT WAS THEY DIDN'T KNOW WHY THE DEALERSHIP COULDN'T HANDLE IT AND THEY WOULD HAVE TO CONTACT THE DEALERSHIP. I ASKED THAT THE STICKER JUST BE SENT TO ME IF IT WAS JUST A STICKER AND I WAS UNABLE TO WAIT ON HOLD ANY LONGER. TOYOTA SAID THEY COULD NOT CONTINUE TO HELP ME UNLESS I STAYED ON HOLD WHILE THEY TALKED TO THE DEALERSHIP. I UNDERSTAND IT IS "JUST A STICKER" AS BOTH TOYOTA AND THE DEALERSHIP HAS INFORMED ME. HOWEVER, I WANT THE RECALL CLEARED FROM MY VEHICLE. I AM SEEKING ASSISTANCE IN GETTING THE STICKER SENT TO ME AS REQUIRED. SEEMS LIKE IT IS A SIMPLE TRANSACTION, BUT TOYOTA IS NOT MAKING IT SO. MY ADDRESS AND INFORMATION IS CORRECT WITH TOYOTA UNDER MY VIN. THANK YOU.

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE PASSENGER SIDE SLIDING DOOR ERRONEOUSLY OPENED. THE VEHICLE WAS TAKEN TO THE TOYOTA DEALER OF DANVERS LOCATED IN DANVERS, MASSACHUSETTS BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS INVALID.

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 11V560000 (EQUIPMENT) AND 16V858000 (STRUCTURE). THE DEALER (GATEWAY TOYOTA, 395 NJ-37, TOMS RIVER, NJ 08753, (732) 240-2000) MADE NO MENTION AS TO WHEN THE REMEDY AND PARTS WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE SLIDING DOORS FAILED TO OPEN AND CLOSE PROPERLY. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND THE RECALLS TO DETERMINE WHEN THE DEALER WOULD BE ABLE TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

2011 TOYOTA SIENNA LE. CONSUMER WRITES IN REGARDS TO POWER SLIDING DOOR SAFETY RECALLS. *LD UPDATED 07/13/2017*JS

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS), 11V560000 (EQUIPMENT), AND 16V858000 (STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NATHAN TOYOTA OF DAVIE, FLORIDA WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE REMEDY WAS UNAVAILABLE ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE AT A STOP SIGN, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (WILBANK'S BODY SHOP LOCATED AT 263 WILLINGHAM AVE, BALDWIN, GA 30511; (706) 778-2951). THE CONTACT SUSTAINED A HEAD INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 AND 11V560000 (AIR BAGS, EQUIPMENT). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-331-4331 AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 1707060766. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.