2004 TOYOTA SIENNA Complaints

THE TWO SLIDING DOORS ON MY 2004 TOYOTA SIENNA KEEP FREEZING SHUT IN COLD WEATHER. DEALER CLEANED AND LUBRICATED THE DOORS BUT THAT DIDN'T HELP. DEALERS NEXT SUGGESTION IS TO REPLACE THE CABLES IN THE DOOR FOR $700/DOOR BUT CAN'T GUARANTEE THAT WILL FIX THE PROBLEM. MY TWO CHILDREN HAVE TO ENTER THE VAN THROUGH THE BACK HATCH. IF AN ACCIDENT OCCURRED, THE KIDS WOULD HAVE TO CRAWL OVER THE FRONT SEATS TO EXIT THE VAN SINCE THE SIDE DOORS ARE FROZEN SHUT AND THE BACK HATCH DOESN'T OPEN FROM INSIDE THE VAN. *JB

THREE TIRE FAILURES DUE TO SIDEWALL BLOWOUTS. THREE OUT OF FOUR TIRES FAILED DUNLOP TIRES ORIGINAL EQUIPMENT TOYOTA RESPONSE: TOO BAD, NOT OUR PROBLEM. LOCAL DEALER DOCUMENTED ISSUE WITH TIRE REP. *NM

IN DECEMBER, 2006, MY TAILGATE CLOSED ON ITS OWN, INJURING MY WIFE. TOYOTA REPLACED THE REAR STAYS (STRUTS) UNDER WARRANTY, INCLUDING THE ADDITION OF SOME BRACKETS. AT FIRST EVERYTHING WAS FINE. BUT WHEN THE WEATHER TURNED COLDER (BELOW 20F), THE REAR HATCH WOULD NOT OPEN ON ITS OWN UNLESS OPENING UNDER POWER. AND THEN A COUPLE OF DAYS AGO (STILL VERY COLD), THE HATCH CLOSED ON ITS OWN UNDER POWER AGAIN. THIS TIME, MY DAUGHTER AND I WERE BOTH IN ITS PATH, BUT FORTUNATELY, SO WAS A SHOPPING CART. THERE WERE FORTUNATELY NO INJURIES THIS TIME. I AM FRUSTRATED THAT JUST 45 DAYS AFTER THE PROBLEM WAS "REPAIRED" IT IS ALREADY HAPPENING AGAIN.

TL*- THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT EXPLAINED THAT THE REAR DOOR LIFTGATE DID NOT STAY OPEN WHEN USED. THE CONTACT WOULD PUSH THE KEY FOB TO OPEN THE AUTOMATIC REAR DOOR AND THE DOOR WOULD OPEN. AFTER A SHORT PERIOD OF TIME THEY WOULD CLOSE WITHOUT WARNING. THE DOOR NORMALLY HAS A CHIME TO ALERT THE CONTACT WHEN THE DOOR IS CLOSING, BUT WHEN IT CLOSES IN ERROR THERE ISN'T A CHIME TO ALERT THE CONTACT OF THE CLOSING. THE CONTACT HAS BEEN HIT SEVERAL TIMES BECAUSE OF THIS FAILURE. *AK UPDATED 2/27/2007 -OVER THE PAST FEW WEEKS THE REAR DOOR WOULD CLOSE IMMEDIATELY AFTER BEING OPENED. THE VEHICLE WAS TAKEN TO THE DEALER BUT HEY DID NOT FIX IT. *NM

THE REAR LIFT GATE LOST ITS FULL UP POSITION AND RAPIDLY CAME DOWN. THE POWER CLOSE FUNCTION KICKED IN WAS NEAR IMPOSSIBLE TO PUSH BACK TO KEEP IT FROM CRUSHING ME. THE PRESSURE SENSOR DID NOT SEEM TO FUNCTION. THE REAR LIFT GATE IS CURRENTLY USELESS BUT POSES A MAJOR SAFETY CONCERN WITH KIDS IN OUR FAMILY. THE DEALER HAS NOT SHOWN THE EXPECTED SENSE OF URGENCY IN GETTING THIS PROBLEM FIXED. THIS IS OUR FIRST NEW TOYOTA AND I AM TERRIBLY DISAPPOINTED WITH THIS SITUATION, THIS WILL CERTAINLY AFFECT MY DECISION TO BUY ANOTHER TOYOTA BRAND IF THE PROBLEM IS NOT ADDRESSED TO MY SATISFACTION. *JB

TOYOTA 2004 LE SIENNA. DRIVING ON STRAIGHT, DRY, ROAD ABOUT 30-40 MPH. VSC SUDDENLY LIGHT TURNED ON UNEXPECTEDLY, FOLLOWED BY LOUD BEEPING NOISE. VAN APPEARED TO HESITATE. CAN'T GO MORE THAN 40 MPH. I WAS GLAD THAT THERE WAS NO CAR BEHIDE ME OTHERWISE THERE WOULD HAVE BEEN AN ACCIDENT. VAN WAS BROUGHT INTO DEALER (TOYOTA OF PALO ALTO, CA). THEY FOUND NO ERROR CODE. *NM

TL* - THE CONTACT STATED THAT WHILE THE 2004 TOYOTA SIENNA WAS PARKED IN THE DRIVEWAY,AND THE LIFTGATE WAS OPENED, THE DOOR MALFUNCTIONED AND CLOSED HITTING THE CONTACT ON THE HEAD AND THE BACK OF THE SHOULDER, CAUSING HIS KNEE TO HIT THE BACK FENDER. THE IMPACT OF THE LIFTGATE KNOCKED THE CONTACT HALFWAY INSIDE THE VEHICLE. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN INTO THE SERVICE DEALER MENLOBE DODGE TOYOTA IN BOUNTIFUL, UT) AND THEY STATED THAT THEY COULDN'T DO ANYTHING TO REMEDY THE ISSUE. THE CONTACT CAN PROVIDE COPY OF THE INVOICE FROM THE SERVICE DEALER. *JB UPDATED 04/16/07 *TR

AUTO POWERED REAR DOOR; WHEN POWERED OPENED WILL OPEN ALL THE WAY AND A FEW SECONDS LATER SUDDENLY CLOSE WITHOUT WARNING. IT HAS HAPPENED A FEW TIMES, ONLY IN COLD WEATHER. THIS HAS HAPPENED AFTER TOYOTA FIXED THE HATCH STUDDERING PROBLEM. I WAS INJURED (BRUISED) IN THE HEAD DUE THE DOOR HITTING ME AS IT AUTOMATICALLY CLOSED BY ITSELF (NOTE IT DID NOT STOP CLOSING AFTER IT HIT MY HEAD). *NM

IN DECEMBER WE TOOK OUR 2004 SIENNA IN BECAUSE THE REAR LIFTGATE BEGAN CLOSING ON US EXPECTEDLY. WE HAVE 3 YOUNG CHILDREN AND FEAR THEY WILL BE SERIOUSLY INJURED OR KILLED. I SEE THERE IS AN INVESTIGATION INTO THIS EXACT PROBLEM. BOTH TOYOTA CORPORATE & THE DEALERSHIP HAVE REFUSED TO FIX IT BECAUSE IT IS OUT OF WARRANTY. *NM

I OWN A 2004 TOYOTA SIENNA, PURCHASED NEW, FROM THE PALMER'S AIRPORT TOYOTA IN MOBILE, AL. IN LATE 05, THE BACK HATCH LIFT STRUTS STARTED FAILING. FIRST IT OPENED SLUGGISHLY, AND PROCEEDED TO SHUT SPONTANEOUSLY. THESE FOLLOWING ARE THE 5 INCIDENTS OCCURRING BETWEEN DEC. 05 - JAN. 07: HATCH CAME DOWN ON HUSBAND'S HEAD; HATCH COMPLETELY CLOSED ON MY 9 YEAR OLD SON'S HAND; HATCH STRUCK ME IN THE BACK OF HEAD AND NECK; CAME DOWN ON MY FATHER'S HEAD; AND STRUCK MY BROTHER ACROSS BROW. MY HUSBAND HAS NOTIFIED THE DEALERSHIP OF THE PROBLEM. HUSBAND FILED REPORT WITH TOYOTA US HQ. HOWEVER, WE DON'T FEEL TOYOTA HAS TAKEN THIS SERIOUSLY. WE FOLLOWED UP W/TOYOTA ON GETTING THE PARTS REPLACED AS THEY HAVE DECIDED THIS ISN'T "IMPORTANT" ENOUGH TO ISSUE A RECALL. (WE RESEARCHED MANY SIMILAR CASES ON THE INTERNET). WE WERE TOLD THESE PARTS WERE SO "NEW" NO ONE WOULD HAVE THEM BUT TOYOTA. THE COST WILL BE $400+ FOR PARTS. AS A FAMILY WITH AN AUTISTIC CHILD, WE ARE FORCED TO TAKE MONEY DESIGNATED FOR HIS NECESSARY MEDICAL BILLS TO PAY FOR THIS REPAIR TO PREVENT SERIOUS INJURY! THE LIFTS FAILURE HAS MADE IT DIFFICULT FOR ANYONE TO OPEN. THE DOOR IS UNPREDICTABLE, SO AS A PRECAUTION, I HAVE TO GET MY AUTISTIC SON TO STAND IN THE OPENING WHILE I LOAD MY GROCERIES! I HAVE TO DO IT QUICKLY, BECAUSE THE DOOR IS SO HEAVY HIS ARMS GET TIRED. IF HE IS NOT WITH ME THAN I HAVE TO USE A 5 FT. WOODEN POLE, THAT I CARRY WITH ME FOR THIS ISSUE, TO PROP OPEN THE DOOR. SOON, I WILL HAVE TO LOAD MY PACKAGES THROUGH THE PASSENGER DOORS, FORGETTING ALL ABOUT THE BACK 3 SEATS, AND CARGO AREA THAT I PAID FOR. I HOPE SOMEONE WILL TURN UP THE HEAT ON TOYOTA TO ISSUE A NECESSARY RECALL ON THESE HATCH STRUTS. I DON'T FEEL THAT I SHOULD PAY FOR A COMMONLY OCCURRING VEHICLE DEFECT THAT PEOPLE NATIONWIDE ARE DEALING WITH! I HOPE IT DOESN'T TAKE THE DEATH OF AN INNOCENT TODDLER BEFORE SOMEONE INTERVENES WITH A TIMELY RECALL! THANK YOU FOR YOUR ATTENTION TO THIS MATTER! *NM