2004 TOYOTA SIENNA Complaints

2004 TOYOTA SIENNA MINIVAN POWER LIFT GATE CLOSES IN AN UNCOMMANDED MANNER. THIS HAS HAPPENED WITH SEVERAL TIMES WITH MYSELF AND MY WIFE WHILE LOADING ITEMS IN THE REAR OF THE VAN. I FEAR THAT IT IS A REAL SAFETY ISSUE IF MY WIFE OR CHILD WOULD HAPPEN TO BE UNDER THERE AND NOT MOVE OUT OF THE WAY FAST ENOUGH. *NM

I BOUGHT 2004 TOYOTA SIENNA MINIVAN IN DEC. 2005 AS A USED VEHICLE WITH 28,000 MILE AND MANUFACTURERS WARRANTY STILL IN EFFECT. RIGHT FROM DAY ONE WE NOTICED THAT NAVIGATION SYSTEM THAT COSTS NEARLY $2,000 DIDN'T WORK AS EXPECTED. IT TENDS GO OFF COURSE BY SEVERAL AND SOMETIMES BY AS MUCH 30-40 MILE OFF COURSE. WE TOOK IT TO TWO DIFFERENT TOYOTA DEALERS AT LEAST 5 TIMES. EVERY TIME WHEN WE BRING THE CAR TO DEALER THEIR FIRST RESPONSE IS THAT THERE IS NOTHING WRONG WITH THE CAR, BUT WITH FURTHER PRODDING THEY HAVE PUT NEW SOFTWARE AND CHANGED GPS RECEIVER (ANTENNA), BUT THE NAVIGATION SYSTEM , EVEN THOUGH BETTER THAN BEFORE, STILL GETS OFF COURSE BY MILES. MY WIFE WHO DRIVES THE CAR MOST OFF THE TIME IS AFRAID TO GET LOST IN SOME BAD SECTION OF CITY OF PHOENIX, AZ. WE HAVE NOT BEEN ABLE TO GET PROPER REPAIR OR REPLACEMENT OF THE SYSTEM AS SHOULD HAVE BEEN DONE A LONG TIME AGO. WE HAVE HAD THE WITH ALEXANDER'S TOYOTA ONCE FOR ALMOST ONE MONTH AND IT STILL HAS NOT BEEN FIXED. *JB

POWER SLIDING DOORS ARE DANGEROUS. SEVERAL TIMES, WHEN PARKED ON SLIGHT INCLINE, DOOR WILL CLOSE BY ITSELF AND HAS CLOSED ON MYSELF AND FAMILY. THE DOOR IS SUPPOSED TO BE DESIGNED TO POP BACK OPEN WHEN IT FEELS RESISTANCE BUT HAS SQUEEZED ME SEVERAL TIMES. ONCE MY FIVE-YEAR-OLD WAS GETTING OUT OF THE CAR, CLOSED THE DOOR WITH THE BUTTON AND THEN GOT HIS HAND STUCK IN THE DOOR. IT DID NOT OPEN BACK UP, I HAD TO OPEN IT, RESULTING IN A DISLOCATED ELBOW AND A BROKEN WRIST (BOTH BONES). I CONTACTED TOYOTA, THEY SENT ME TO THE DEALER, THE HEAD MECHANIC CHECKED IT ABOUT 100 TIMES AND PUT HIS OWN ARM AND HEAD INTO THE DOOR, WHICH OF COURSE DID NOT LEAD TO ANYTHING. NOT TWO WEEKS LATER THE DOOR CLOSED ON MY BODY, AND SQUEEZED ME VERY HARD BEFORE BOUNCING BACK OPEN. I HAVE CALLED TOYOTA, THEY ARE VERY NICE AND APOLOGETIC. I FEEL THAT BECAUSE HE WASN'T INJURED WORSE OR KILLED THEY WON'T DO ANYTHING. *JB

LIFTGATE CLOSES UNEXPECTED WITHOUT ANY INPUT AFTER BEING OPENED. IT HAS CLOSED ON MY WIFE'S HEAD, MY 4 YR OLD, THE BAGGER AT THE GROCERY STORE, AND MYSELF. MY 4 YR OLD HAD A BRUISE ON HER HEAD. THIS HAS BEEN HAPPENING FOR ABOUT 2 MONTHS. IT WAS JUST ONCE IN A WHILE AT FIRST, BUT NOW IT WON'T STAY OPEN AT ALL WITHOUT BEING SUPPORTED BY HAND. I'VE GONE TO THE LOCAL TOYOTA DEALER AND THEY WANT TO REPLACE THE "STAYS" AT A COST TO ME OF SEVERAL HUNDREDS OF DOLLARS. NO REPAIR HAS BEEN MADE YET. *JB

2004 TOYOTA SIENNA LIFT-GATE STRUTS ON THE REAR HATCH FAILED. BOTH STRUTS LEAKED, THEN COMPLETELY FAILED CAUSING THE LIFT GATE TO FALL. LIFT GATE NO LONGER STAYS OPEN, BUT COMPLETELY DROPS. *JB

VEHICLE HESITATES WHEN ACCELERATOR IS PRESSED. VEHICLE 'SURGES' AT TIMES WHEN BRAKE IS DEPRESSED. SIMILAR TO OTHER COMPLAINTS NOTED IN THIS SECTION, MY SIENNA HAS A ROUGH TRANSMISSION, TIRES OCCASIONALLY SPIN OUT WITH NORMAL ACCELERATION FROM A PARKING LOT, TOLL BOOTH, ETC. REPEATED TRIPS TO DEALERSHIP BRING NO SATISFACTION: RESPONSE FROM DEALER IS THAT VEHICLE IS OPERATING WITHIN STANDARDS. *NM

THE LIFTGATE ON MY 2004 TOYOTA SIENNA CLOSES UNINTENTIONALLY AND UNEXPECTEDLY. THIS PROBLEM STARTED A COUPLE OF MONTHS AGO. IT HAS TRAPPED ME SEVERAL TIMES NOW. I HAVE TO USE THE KEY (IN MY HAND OR POCKET) TO GET IT TO REOPEN. IT CLOSES SILENTLY SO THAT YOU DON'T KNOW THAT IT IS HAPPENING UNTIL IT IS TOO LATE. IT POSES A VERY DANGEROUS SITUATION FOR MY WIFE AND KIDS (9 AND 12) IF THEY WERE TO BE TRAPPED. I NOW AM CONSCIOUS OF THIS FAILURE AND WATCH FOR THE DOOR CLOSING AND SIMPLY QUICKLY MOVE OUT OF THE WAY. *NM

1. NOTHING 2. HATCH WOULD NOT STAY UP/ FELL DOWN ON PERSON TRYING TO PUT STUFF IN HATCH 3. DEALERSHIP IS ORDERING PART. *JB

DT*: THE CONTACT STATED THE FRONT DRIVER SEATBELT BUCKLE DID NOT STAY LATCHED. THE RELEASE BUTTON ON THE SEATBELT WAS DEPRESSED A COUPLE TIMES, AND THEN THE BUCKLE LATCHED. AFTER THIS INCIDENT, THE SEATBELT NO LONGER STAYED LATCHED AT ALL. THERE WAS AN AUDIBLE CLICK WHEN THE BUCKLE WAS FORCEFULLY LATCHED INTO PLACE. ALSO, THE CONTACT STATED THAT THERE WAS DIFFICULTIES RELEASING THE BUCKLE AFTER THE FIRST INCIDENT. THE BUCKLE WAS FREE OF DIRT AND OTHER CONTAMINANTS. THERE WERE NO PICTURES OF REPAIR INVOICES AVAILABLE. THE DEALER WAS CONTACTED, WHO DETERMINED THAT THE COMPONENT WAS NOT UNDER ANY RECALL.

INTERMITTENTLY THE BACK LIFT DOOR ON OUR 2004 TOYOTA SIENNA XLE MINIVAN CLOSES UNEXPECTEDLY. SO FAR, NO ONE HAD BEEN INJURED BY THE CLOSING DOOR, BUT WE HAVE HAD A COUPLE OF VERY CLOSE CALLS. THIS HAPPENS WHEN ONLY THE DOOR HAS BEEN RAISED USING THE REMOTE CONTROL AND MOST OFTEN ON COOL WET DAYS.. *NM