2004 TOYOTA SIENNA Complaints

2004 TOYOTA SIENNA WITH 39,000 MILES. STEERING SHAFT ASSEMBLY FAILED - NEARLY IMPOSSIBLE TO MANEUVER CAR. FAILURE OCCURRED SUDDENLY, AS IF POWER STEERING SYSTEM FAILED. FAILURE BLAMED ON RUBBER BOOT. CORRECTIVE ACTION: STEERING SHAFT ASSEMBLY REPLACED AT CONSUMER COST. OLD PART IS AVAILABLE FOR GOVERNMENT VIEWING. SUDDEN FAILURE COULD HAVE CAUSED LOSS OF VEHICLE CONTROL AND ACCIDENT AT HIGH SPEEDS. TOYOTA REFUSED TO COVER REPAIR DUE TO MY NOT HAVING 30,000 MILES SERVICE PERFORMED AT LOCAL TOYOTA DEALERSHIP! *JB

DT*: THE CONTACT STATED THAT THE VEHICLE PRESENTED A STRESS CRACK TO THE WINDSHIELD WHILE PARKED. THE VEHICLE WAS TAKEN TO THE DEALERS WHO DETERMINED THAT VEHICLE SHOULD BE TAKEN TO THE INSURANCE COMPANY AND THAT THE CRACK TO THE WINDSHIELD WAS NOT PART OF A DEFECT. THE MANUFACTURER WAS ALSO CONTACTED AND REFUSED INSPECTION OF THE VEHICLE. THE WINDSHIELD HAD NOT BEEN REPLACED.

HEADLIGHT DESIGN ALLOWS MOISTURE AND CONDENSATION INSIDE HEADLIGHT ASSEMBLY CAUSING VARIABLE AND DECREASED LIGHTING EFFECTIVENESS. ENTIRE INSIDE OF HEADLIGHT ASSEMBLY CAN BE COATED WITH MOISTURE. MOISTURE CLEARS AND RECURRED DEPENDING ON WEATHER CONDITIONS. TOYOTA DEALER DECLINED TO FIX. *NM

AFTER PICKING UP OUR VEHICLE FROM NAPERVILLE TOYOTA SERVICE ON JUNE 20TH, 2006, WHERE IT WAS BROUGHT IN FOR AN OIL CHANGE AND CHECK-UP, IT WAS DISCOVERED THE REAR HATCH STRUTS HAD FAILED OVERNIGHT, SIMULTANEOUSLY, AND WITHOUT WARNING. THIS FAILURE CAUSED THE REAR DOOR TO OPEN AS USUAL BUT SUBSEQUENTLY SLAM DOWN ON THE VEHICLE OWNER WITH FULL FORCE ONTO THEIR HEAD. ALTHOUGH THE INJURY SUSTAINED WAS MINOR, THE REAR DOOR WAS UNABLE TO OPERATED AUTOMATICALLY AND HAD TO BE PHYSICALLY HELD OPEN TO LOAD OR UNLOAD ANY CARGO IN THE BACK. BOTH THE DEALERSHIP AND THE NATIONAL TOYOTA CONSUMER SERVICE HOTLINE WERE INFORMED OF THE SAFETY ISSUE. THE REPAIRS TO THE VEHICLE WERE QUOTED AT $430.00 BECAUSE THE WARRANTY WAS OVER BY ONLY 431 MILES. ( CASE # 200607080129). THERE WAS AN OFFER OF A 50 DOLLAR LABOR DISCOUNT UPON COMPLAINT. *JB

2004 TOYOTA SIENNA, LEFT OUTSIDE IN LONG TERM PARKING FOR THREE WEEKS, DURING THAT TIME IT RAINED A LOT. UPON RETURN AND BACKING OUT OF PARKING SPOT, A POPPING SOUND WAS HEARD. SINCE THEN EVERY TIME THE BRAKE IS DEPRESSED A THUMPING NOISE CAN BE HEARD FROM THE TIRE. INSPECTION OF THE TIRE DIDN'T REVEAL ANYTHING STUCK IN THEM THAT WOULD CAUSE THE NOISE. AFTER BRINGING IT TO THE DEALER FOR SERVICING, THE TECHNICIAN EXPLAINED THAT RUST BUILD ON THE ROTOR ACTUALLY FUSED TO THE BRAKE PAD THUS CAUSING THE POPPING NOISE. THE THUMPING NOISE WHEN THE BRAKE IS APPLIED IS CAUSED BY THE BRAKE PAD RUBBING AGAINST THE RUST ON THE ROTOR. TOYOTA MOTOR CORP. HAS REFUSED AND SO HAS THE DEALER TO REPLACE THE ROTOR SINCE THEY SAY IT IS A WEAR AND TEAR ITEM AND HAS EXCEEDED THE WARRANTY PERIOD SO I WILL HAVE TO COME UP WITH THE MONEY TO REPLACE THEM. THERE SHOULD NOT BE THAT MUCH RUST ON ANY PART OF AN 04 SIENNA THAT IT WOULD FUSE TO ANOTHER PART OF THE VEHICLE. THIS IS A DEFECT AND SHOULD BE HANDLED BY THE MANUFACTURER. *JB

2004 TOYOTA SIENNA TIRES BLEW OUT. *KB ***NAR*** THE VEHICLE CAME EQUIPPED WITH RUN FLAT TIRES AND HAD SUFFERED 2 BLOWN OUT TIRES WITHIN THE LAST 6 MONTHS. THE VEHICLE DID NOT COME WITH A SPARE TIRE. THE CONSUMER FOUND IT WAS DIFFICULT TO OBTAIN A REPLACEMENT TIRE. THE CONSUMER WAS INFORMED THAT NEITHER BRIDGESTONE NOR TOYOTA CARRY SPARES FOR THAT TYPE OF TIRE. THE CONSUMER WAS ALSO TOLD THAT NO OTHER TIRE WAS TO BE USED AS A REPLACEMENT FOR A SINGLE TIRE TO CREATE A MIXED SET. (LAWYER ON BEHALF OF CLIENT) *JB

OUR 2004 TOYOTA SIENNA SUDDENLY STOPPED AND LOST POWER. FUEL STARTED LEAKING UNDERNEATH THE CAR. THE FIRE DEPARTMENT ARRIVED AND SAID A FUEL HOSE HAD COME UNDONE. I TOOK THE CAR TO SPRINGFIELD TOYOTA AND THEY SAID IT MIGHT BE RELATED TO A PREVIOUS RECALL ON FUEL TANK REPLACEMENT. THEY DID NOT KNOW IF A TSB WAS OUT ON THIS. A VERY UNSAFE POTENTIAL. TOYOTA REPLACE THE FUEL LINE AND REPLACED A CRACKED CLIP. *NM

PROBLEM WITH STEERING SYSTEM IN 2004 TOYOTA SIENNA. NOISE IN STEERING. TOYOTA REPAIR SHOP INDICATED STEERING INTERMEDIATE NEEDS TO BE REPLACED BECAUSE IT WAS BAD. I BELIEVE STEERING SYSTEM IS A MANUFACTURING DEFECT. *JB

OUR POOL IS TWO BLOCKS FROM OUR HOUSE AND WITH THE THIRD ROW SEATS FOLDED DOWN IN OUR TOYOTA SIENNA MINIVAN, WE OFTEN LET OUR CHILDREN (AGES 5 AND 7) SIT IN THE BACK TO RIDE HOME. WHEN LEAVING THE POOL ON MAY 29, THERE WAS AN ADULT FRIEND IN THE FRONT PASSENGER SEAT AND FOUR CHILDREN (AGES 5,5,7 AND 8) IN THE BACK. WHEN WE WERE ALMOST HOME, ONE CHILD SAID THAT THE 7 YEAR OLD WAS STUCK. THE ADULT PASSENGER TURNED AND SAW THAT THE SIDE SEAT BELTS FOR THE THIRD ROW WERE WRAPPED AROUND HIS NECK AND TIGHT. WHEN WE STOPPED THE VAN AND OPENED THE TAILGATE, WE DISCOVERED THAT HE HAD PULLED BOTH SIDES OUT FAR ENOUGH TO ACTIVATE THE RACHET MECHANISM, PUT THE BELTS FROM EACH SIDE AROUND HIS NECK AND TIGHTENED THEM TO A POINT HE COULD NOT GET THEM OFF. WHEN WE TRIED TO HELP, WE FOUND OUT WE COULD NOT GET HIM OUT. WITH THE RACHET MECHANISM ACTIVATED, THE BELTS HAVE TO GO ALL THE WAY BACK IN BEFORE THEY RELEASE AGAIN. SINCE HE HAD USED ONE FROM EACH SIDE THAT IS FASTENED AT BOTH ENDS, THIS COULD NOT BE DOWN WITHOUT STRANGLING THE CHILD. THE ONLY WAY WE COULD GET HIM OUT WAS TO GO IN THE HOUSE AND GET SCISSORS, THEN CUTTING THE SEAT BELT. LUCKILY WE WERE HOME. *JB

DT*: THE CONTACT STATED THE ORIGINAL TIRES FOR THE VEHICLE WERE BALD AT 17,000 MILES. THE DEALERSHIP REPLACED THE TIRES WITH ANOTHER BRAND; THOSE TIRES ARE NOW BALD AT 30,000 MILES AND NEED TO BE REPLACED. THERE HAS BEEN NO INSPECTION FOR THE PROBLEM WITH THE VEHICLE.