2011 TOYOTA SIENNA Complaints

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DIFFERENTIAL COUPLING FAILED TO FUNCTION. COLONIAL TOYOTA DEALER (550 GEORGE WASHINGTON HWY, SMITHFIELD, RI 02917, (401) 723-0972) INDICATED THAT THE PART NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE TOYOTA RAV4 VARIOUS YEAR MODELS HAD THE SAME PART; HOWEVER, THE CONTACT'S MODEL VEHICLE WAS NOT YET INCLUDED IN THE RECALL. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

THE CABLE FOR THE DRIVERS SIDE SLIDING DOOR FRAYED AND SNAPPED, THE PASSENGER SIDE CABLE IS SHOWING SIGNS OF FRAY AS WELL. THE ELECTRONIC DOOR OPENING IS NOW INOPERABLE. BECAUSE OF THE WEIGHT OF THE DOOR IT IS DIFFICULT TO CLOSE AND IF PARKED ON A SLIGHT INCLINE THE DOOR CAN LOOK CLOSED BUT IN FACT IS NOT FULLY LATCHED AND CAN SLIDE OPEN WHEN YOU START MOVING. (THE CABLE SNAPPED WHEN PARKED AND THE ELECTRONIC OPENING FUNCTION WAS USED.) CURRENTLY WAITING FOR ESTIMATE FROM TOYOTA FOR THE REPAIR BUT WAS TOLD APPROXIMATELY $1200 AND MAY NOT BE PART OF THEIR ON GOING DOOR RECALL PROBLEM

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LOUIE TOYOTA (LOCATED ON 2401 N COLUMBIA ST MILLEDGEVILLE, GA 31061) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING 30 MPH, THE PASSENGER SIDE SLIDING DOOR OPENED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FALMOUTH TOYOTA (290 MACARTHUR BLVD, BOURNE, MA 02532) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCHES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ORIGINALLY STATED THAT THE FAILURE WAS DUE TO THE ISSUE DESCRIBED IN NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE DEALER LATER STATED THAT THE FAILURE WAS DUE TO A SEPARATE ISSUE. THE MANUFACTURER WAS IN THE PROCESS OF SPEAKING TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH SLIDING DOORS ON THE VEHICLE FAILED TO OPEN AND CLOSE REMOTELY. ALSO, BOTH DOORS HAD TO BE CLOSED MANUALLY AND MADE AN ABNORMAL NOISE, AS IF THEY WERE STUCK. THE VEHICLE WAS TAKEN TO THE DEALER (LONGO TOYOTA, LOCATED ON 3534 PECK RD, EL MONTE, CA 91731), BUT WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE DEALER INFORMED THE CONTACT TO WAIT FOR A SECOND RECALL NOTICE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 77,658. UPDATED 08/22/17*LJ UPDATED 8/25/17*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUBREY ALEXANDER TOYOTA LOCATED AT 1324 N SUSQUEHANNA TRAIL, SELINSGROVE, PA 17870; (570) 743-1171) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 08/23/17 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

TAKATA RECALL - RECALL IS OVER A YEAR OLD. I HAVE TAKEN THE CAR TO MIKE ERDMAN TOYOTA TO ADDRESS THIS AND HAVE BEEN ON THEIR LIST FOR AN EXTREME PERIOD. THIS SHOULD BE ADDRESSED BEFORE SOMEONE IS INJURED DUE TO RECALL. I LIVE IN FLORIDA WHERE THE CONCERN HAS BEEN NOTED TO BE MORE CONCERNING.

NOTHING HAS HAPPENED YET, BUT THE DEALERSHIP HAS DONE NOTHING TO REMEDY THE RECALL FOR THE AIR BAG OR THE SLIDING DOOR. WHY???

TAKATA RECALL. I RECEIVED NOTICE IN LATE JULY 2016 ABOUT THE TAKATA AIRBAG RECALL FOR MY VEHICLE. DUE TO TRAVEL, IT WAS A FEW WEEKS BEFORE I COULD TAKE IT IN TO THE DEALER. I WAS OFFERED A TOYOTA CAMRY AS A REPLACEMENT VEHICLE, BUT I REQUESTED FROM TOYOTA USA, AND RECEIVED, AUTHORIZATION TO RENT A MINIVAN THROUGH ENTERPRISE. I PICKED UP THAT VEHICLE MID AUGUST 2016. IN NOVEMBER 2016 I RECEIVED NOTICE THAT MY VAN ALSO HAD A SLIDING DOOR RECALL. I INITIALLY STORED MY VEHICLE AT THE DEALERSHIP, BUT WAS TOLD TO MOVE IT TO MY HOME IN LATE DECEMBER 2016. IT IS NOW LATE JUNE 2017 AND I HAVE HEARD NOTHING ABOUT EITHER OF THESE RECALLS. THE SAFERCARS.GOV WEBSITE SAYS THERE IS NO REMEDY AVAILABLE FOR EITHER RECALL YET. ALMOST 11 MONTHS I HAVE BEEN WAITING ON THE AIRBAG RECALL, AND 7 MONTHS ON THE SLIDING DOOR RECALL. THIS IS AN UNACCEPTABLE WAITING TIME. YES, I HAVE A RENTAL CAR AVAILABLE TO ME, FOR WHICH I'M GRATEFUL, BUT IN THE MEANTIME MY OWN CAR IS SITTING IN THE DRIVEWAY, UNDRIVEN, AND BASICALLY ROTTING. TOYOTA HAS SPENT OVER $17,000 RENTING A VEHICLE FOR ME TO DRIVE, WHICH IS RIDICULOUS. THEY SHOULD HAVE JUST BOUGHT MY CAR FROM ME AND BEEN DONE WITH IT. I'M SO FRUSTRATED WITH THIS SITUATION. HOW MUCH LONGER AM I SUPPOSED TO WAIT???

RECALL ON SLIDING DOORS. WAS STATED THAT THEY MAY "OPEN WHEN DRIVING" WAS TOLD BY TOYOTA DEALERSHIP THEY "LIKELY WOULDN'T GET THE PART BECAUSE WE DON'T LIVE IN SUB ZERO TEMPS SO DON'T WORRY ABOUT IT" MEANWHILE I DRIVE FOUR CHILDREN IN THIS CAR SO I AM WORRIED ABOUT IT.