2004 TOYOTA SIENNA Complaints

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STABILITY CONTROL WARNING LIGHT AND TRAC WARNING LIGHT ILLUMINATED INTERMITTENTLY. AS A RESULT, THE VEHICLE DECELERATED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR CABLE FRACTURED AND CAUSED THE DOOR NOT TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CABLE CONNECTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 162,000.

THE FRONT DOOR CHECK HAS COME LOOSE AND "POPS" WHEN OPENING/CLOSING. THIS RESULTS IN THE DOOR SWINGING SHUT WITHOUT WARNING AND COULD EASILY CAUSE PHYSICAL HARM TO AN ADULT AND SEVERE HARM TO A SMALLER CHILD. TOYOTA ISSUED A SEVERELY LIMITED "TECHNICAL SERVICE BULLETIN" THAT ONLY EXTENDED COVERAGE FOR THIS DEFECT TO 5 YEARS/100,000 (WHICHEVER CAME FIRST). HOWEVER, THE AVERAGE PERSON DOES NOT DRIVE 20,000 MILES PER YEAR SO THE PROBLEM IS NOW SHOWING UP EN MASSE AND TOYOTA IS REFUSING TO FIX THE KNOWN ISSUE. MY 2004 SIENNA STARTED SHOWING SIGNS OF THIS DEFECT BEFORE IT REACHED 100,000 MILES RECENTLY BUT BECAUSE IT WAS BEYOND 5 YEARS THEY HAVE REFUSED TO ADDRESS THIS SAFETY/PERFORMANCE ISSUE THAT HAS BEEN PREVIOUSLY ACKNOWLEDGED BY TOYOTA TO AFFECT AS MANY AS 600,000 VEHICLES. UNLIKE NUMEROUS OTHER TECHNICAL AND SAFETY ISSUES TOYOTA HAS RECALLED ON THIS SAME RANGE OF SIENNAS THIS DEFECT WAS PURPOSEFULLY LISTED AS A "TECHNICAL SERVICE BULLETIN" WITH A SEVERELY LIMITED EXTENSION WITH THE KNOWLEDGE THAT THE VAST MAJORITY OF OWNERS WOULD BE BEYOND THE EXTENSION BEFORE THEY BEGAN EXPERIENCING THE PROBLEM. THERE ARE NUMEROUS REPORTS OF DOORS GETTING STUCK, FALLING OPEN, SWINGING SHUT UNEXPECTEDLY AS A RESULT OF THIS ISSUE AND SHOULD BE CORRECTED BY TOYOTA UNDER A FULL RECALL.

THE VEHICLE STABILITY SYSTEM ACTIVATED WHILE TRAVELLING 75 MPH ON THE INTERSTATE. THE CAR WAS TRAVELLING ON A SECTION OF ROAD THAT CURVED TO THE LEFT. DUE TO THE BRAKING ACTION INDUCED BY THE VSC AT THE HIGHWAY SPEED, THE CAR SWERVED AND ALMOST HIT VEHICLES IN THE OTHER LANES. THE CAR HAS EXHIBITED THIS BEHAVIOR MANY TIMES, AND THERE ARE AT LEAST TWO SECTIONS OF ROAD WHERE I CAN MAKE IT HAPPEN AT WILL. DUE TO THE EXTREME DANGER OF LOSING CONTROL OF THE CAR WHILE IT IS APPLYING THE BRAKES, I HAVE DISABLED THE VSC SYSTEM, CAUSING LOSS OF ANTI-LOCK BRAKES, VSC, ETC. THIS IS A COMMON PROBLEM WITH A LOT OF COMPLAINTS ON MULTIPLE WEB SITES.

BOTH PASSENGERS DOOR QUIT SHUTTING OR OPENING FROM INSIDE OR OUTSIDE. SINCE THEY ARE ELECTRONICALLY OPENED AND CLOSED THEY WOULD NOT OPEN MANUALLY. ONE DOOR OPENS JUST ABOUT 5 INCHES AND AUTOMATICALLY SHUTS AGAIN. THIS DOOR HAS NOT OPENED IN ABOUT 6 MONTHS. THIS IS THE DOOR ON DRIVERS SIDE BUT SECOND SEATS WITH SLIDING DOOR. PASSENGER SIDE DOOR SECOND SEAT OPENS AND CLOSES INTERMITTENTLY, SOMETIMES IT OPENS SOMETIMES NOT. IT HAS ALMOST SHUT MY PETS TRYING TO GO OUT THE DOOR AND AUTOMATICALLY WILL SHUT BACK. IT STARTED DOING THIS AROUND THE SAME TIME THE OTHER DOOR STOPPED OPENING AND SHUTTING. I MENTIONED THIS TO THE DEALERSHIP BUT THEY BRUSHED ME OFF. THE FRONT DRIVERS DOOR STARTED MAKING A NOISE WHEN OPENING AND WOULD CLOSE BY ITSELF WHEN JUST PARKED AND MADE A POPPING NOISE WHEN OPENED. ALSO TOLD THIS TO DEALERSHIP WITH SAME RESULTS. VEHICLE PARKED WHEN ALL OCCURRENCES HAPPENED. HAD TO PULL OVER ONE TIME OFF SIDE OF ROAD TO SEE WHY I COULDN'T OPEN DOORS FOR I HAD A SMALL 3 YR OLD CHILD IN A CAR SEAT AND WAS HARD TO GET HER OUT THROUGH THE PASSENGER FRONT DOOR FROM BACK SET OF SEATS.

THERE WAS A RECALL ON THE BACK HATCH DOOR. I REPORTED TO THE DEALERSHIP OF PURCHASE AND COMPLAINED THAT THE BACK DOOR HATCH SOMETIMES DID NOT CLOSE PROPERLY AND IN THE MIDST OR OPENING WHETHER ELECTRONICALLY OR MANUALLY WOULD COME DOWN AGAIN WHILE PUTTING GROCERIES ETC IN THE BACK AND SEVERAL TIMES WAS HIT ON THE HEAD OR BACK AND ALSO MY GRANDSON. VEHICLE WAS PARKED IN A PARKING LOT AND/OR AT MY HOUSE. IT HAPPENS 1 OUT OF 10-20 TIMES OPENING BACK HATCH.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR CABLE FRACTURED AND CAUSED THE DOOR TO REMAIN AJAR. THE CONTACT STATED THAT THE FAILURE ALSO CAUSED THE BATTERY TO BE DRAINED BECAUSE THE DOME LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

I WAS DRIVING FROM A MAJOR CITY HIGHWAY ONTO A FREEWAY. I WAS GOING 50MPH AND ACCELERATING TO THE APPROPRIATE FREEWAY SPEED OF 60MPH. AT THAT TIME, I REALIZED MY REAR WING WINDOWS WERE OPEN (IT OPENS AT THE REAR OF THE CAR AT AN ANGLE OF ABOUT 1 INCH) AND I PRESSED THE AUTOMATIC CLOSURE BUTTON. I HEARD A LOUD 'POP' ON THE PASSENGER SIDE. I LOOKED BACK AND THE WINDOW WAS GONE. I PULLED OVER TO THE SIDE OF THE HIGHWAY IMMEDIATELY. A CAR/JEEP WITH A FAMILY IN IT PULLED UP BEHIND ME. THEY WERE HIT BY THE WINDOW COMING OFF OF MY VEHICLE. THANK GOD NO ONE WAS HURT, BUT IT DID CAUSE DAMAGE TO THEIR VEHICLE. IT SHOOK BOTH THEM AND MYSELF UP. A WINDOW FLYING FROM A CAR ON A HIGHWAY COULD HAVE SERIOUSLY CAUSED DAMAGE AND INJURIES. WE WERE VERY LUCKY. I CALLED 911 TO REPORT THAT THERE WAS WINDOW DEBRIS ON THE HIGHWAY, AND TOLD THEM WHERE IT WAS. THAT WAY I WOULD NOT CAUSE AN ACCIDENT. PRIOR TO THIS HAPPENING, THERE HAD NEVER BEEN ANY PROBLEMS WITH OUR WING WINDOWS. AT THE TIME OF THE INCIDENT IT WAS JUST PAST 9PM, I WAS GOING HOME FROM WORK AND IT WAS DARK. I WAS ACCELERATING FROM 50 TO 60 ON A HIGHWAY. WE LIVE IN THE GREATER SEATTLE AREA SO THE ROAD CONDITIONS ARE ALWAYS WET BUT IT WAS NOT RAINING. IT WAS ABOUT 55 DEGREES F OUTSIDE. MY THEORY ABOUT WHAT HAPPENED TO THE WINDOW (COMING FROM AN ENGINEERING STUDENT) IS THAT THE PLASTIC BALL JOINT SEPARATED FROM ITS SHOULDER. THE WINDOW CAUGHT THE WIND FROM THE ACCELERATION AND THE HINGES WERE PULLED OFF OF THEIR ANCHOR. HOWEVER, OBVIOUSLY THIS IS ONLY SPECULATION. I HAVE CONTACTED MY INSURANCE COMPANY AND GOT A QUOTE FROM THE TOYOTA DEALERSHIP. UNFORTUNATELY, WHEN I CONTACTED TOYOTA HEADQUARTERS THEY WERE NOT INTERESTED AND COULD NOT GIVE ME AN EXPLANATION. I DECIDED TO CONTACT YOU BECAUSE I THINK THERE IS A SAFETY HAZARD WITH THIS WINDOW THAT SHOULD BE LOOKED INTO. PARTS SHOULDN'T JUST DETACH FROM A VEHICLE.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WAS A LEAK COMING FROM THE FRONT AIR BAGS WITH NO VISIBLE DAMAGE OR CRACKS. THE CONTACT STATED THAT THERE WAS MOLD INSIDE THE VEHICLE DUE TO THE FAILURE. IN ADDITION, THE PASSENGER AND DRIVER SIDE FLOORS WERE SOAKED WITH WATER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000...UPDATED 03/15/16 *BF CONSUMER STATED MANUFACTURER WAS NOTIFIED AND DESCRIPTION SHOULD BE EDITED. MANUFACTURER STATED THERE WAS NOTHING THEY COULD DO ABOUT IT AND CONSUMER NEEDED TO PAY FOR DEFECTS. UPDATED 05/30/18*JB

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V429000 (POWER TRAIN) AND 05V327000 (SEAT BELT) AND STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.