2004 TOYOTA SIENNA Complaints

2004 TOYOTA SIENNA ALL WHEEL DRIVES HAVE A SUSPENSION OR DRIVETRAIN ISSUE THAT CAUSES TIRES TO WEAR TO CHORDS ON INSIDE EDGES IN 10 TO 15,000 MILES.VEHICLE CAME WITH RUNFLAT,BRIDGESTONES BR380RUNFLATS AND DEALER REPLACED AT 9,000 MILES DUE TO SEVERE WEAR WITH2256017DUNLOPS,NOW AT 28,000 NO TREAD LEFT INNER,AND REQUIRE REPLACEMENT AGAIN AFTER 9 MONTHS OF DRIVING OBVIOU SLY PROBLEM IS NOT THE MANUFACTER OF TIRE BUT SOMETHING IN DESEIGN OF TRUCK OR AWD SYSTEM,TOYOTA SHOULD RECALL,THIS ISSUE COST APPROX1400.00 IN TIRES FOR ONE SET AND APPARENTLY WILL ONLY LAST A YEAR,TOYOTA SHOULD BE ACCOUNTABLE FOR THIS TIRE WEAR ISSUE ISSUE AND EITHER RETRFIT VEHICLE A SUSPENSION DRIVETRAIN FIX THAT WILL NOT WEAR TIRES,IT SHOULD BE NOTED THAT I HAVE 2 OF THE SAME VEHICLE WITH EXACT SAME PROBLEM,ON BOTH TOYOTA REPLACED THE 1ST SET OF TIRES AT UNDER 11,000 MILES AND BASICALLY SAID TOO BAD IT'S NOT TOYOTA PROBLEM BY THE TIME 2ND SET WERE WORN 10,00 MIES LATER.

CONSUMER STATES: THE TIRES CAME BRAND NEW WITH THE VAN. THE TIRE CURRENTLY HAVE 25000 MILES AND THE CONSUMER IS CONCERNED THAT THE TIRES ARE NOT SAFE. THE CONSUMER SPOKE WITH SOMEONE AT THE TIRE STORE WHO INDICATED THAT MOST PEOPLE ONLY GET 18000 MILE OUT OF THE TIRES. THE BELTS ARE CURRENTLY SHOWING THROUGH THE TIRE AND THE TIRES ARE STARTING TO MAKE NOISE. *NM

TOYOTA SIENNA RUNFLAT TIRES WEAR TO ROD BY 16,000 MILES... STARTED TO HEAR NOISE IN FRONT END TIRES. A LITTLE PULL TO LEFT .VERY JITTERY AT 55+MPH.. PRESSURE SEEMED OK- SO TOOK TO MECHANIC. HE SAID "RUN-FLAT" TIRES COMPLETELY WORN DOWN TO ROD.. BUT GO TRY DEALER SINCE ONLY 16,900 MILES. CALLED TOYOTA SAID NOT THEIR RESPONSIBLITY- TIRE CO.'S WOULDN'T EVEN HELP LOCATE SPECIALTY TIRE SHOP FOR SPECIAL OEM DUNLOP OEM (RUN-FLAT TIRES). TOYOTA GUY ADMITTED THOUGH (ON THE SIDE) THAT IT MAY BE RUN-FLATS AS GETTING MANY COMPLAINTS. WEB INDICATES MANY OF SAME EXPERIENCES AT @15-20,000 MILES. AN ACCIDENT WAITING TO HAPPEN. THEY SHOULD BE RECALLED IMMEDIATELY BEFORE A FAMILY GETS KILLED. NEEDLESS TO SAY WE ARE REPLACING WITH REGULAR TIRES- NO FUN-FLATS. THIS TECHNOLOGY MAY NOT BE READY FOR PRIME TIME AND EVERY ONE IS MAKING IT OEM ALREADY. THANKS.

POWER SLIDING DOOR MALFUNCTIONED THREE TIMES. THE DOOR MALFUNCTIONED, ALMOST CLOSING THE CONSUMER IN IT. TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD IT NEEDED A NEW MOTOR. *AK THE POWER LIFTGATE GOOR MALFUNCTIONED ONCE CLOSING ON THE CONSUMER'S WIFE. THE VEHICLE WA TAKEN TO THE DEALER WHO INSTALLED A NEW MOTOR. THE POWER SLIDING DOORS FAILED THREE TIMES AND EACH TIME THE MOTOR WAS REPLACED. *BF *NM

CONCERNS REGARDING THE FAILURE OF RUN FLAT TIRE EQUIPMENT ON THE 2004 TOYOTA SIENNA.*MR THE TIRES BECAME NOISY BETWEEN 15000 16000 MILES AND THE NOISE BECAME WORSE AS TIME WENT ON. THE TIRES WERE ROTATED PER THE MANUFACTURES SPECS. THE VEHICLE WAS ONE MONTH OUT OF WARRANTY WHEN THE DEALER DETERMINED A PROBLEM EXISTED WITH THE TIRES. THE TIRES HAD TO BE REPLACED AND THE CONSUMER ELECTED TO HAVE REGULAR, NON RUN FLAT TIRES, INSTALLED ON THE VEHICLE. *NM

WE PURCHASED A TOYOTA SIENNA 2004 IN NOVEMBER 2003. I WAS TOLD YESTERDAY THAT THE TIRES ARE SO WORN THEY ARE DANGEROUS TO DRIVE ON. THE CAR IS ONLY 17 MONTHS OLD WITH 20.000 MILES. WE HAVE HAD THE CAR IN FOR ALL ITS ROUTINE SERVICES. THE TIRES HAVE BEEN ROTATED 3 TIMES, AIR PRESSURE AND ALIGNMENT IS FINE. CONSUMERS HAVE THE RIGHT TO KNOW BEFORE THEY PURCHASE THIS PRODUCT THAT THE TIRE WILL WEAR DOWN QUICKLY AND COST $1300 TO REPLACE THEM. THREE HUNDRED DOLLARS PER TIRE. BUT MOST IMPORTANT IS THE SAFETY ISSUE. THE CONSUMER IS NOT AWARE THAT THE TIRES CAN WEAR SO QUICKLY AND POSE A HAZARD TO THEMSELVES AND THEIR FAMILY. NEITHER THE TIRE MAKERS(BRIDGESTONE NOR TOYOTA WILL TAKE RESPONSIBILITY. WE ARE HOPING THAT YOU WILL LOOK INTO THIS MATTER. *AK

I AM THE OWNER OF A 2004 TOYOTA SIENNA LE AWD VAN. ON APRIL 2, 2005, MY FAMILY AND I WERE ON A TRIP APPROXIMATELY 200 MILES FROM HOME. DURING THAT TRIP, THE LIGHT TO INFLATE THE TIRES CAME ON. WE INFLATED THE TIRES AND THE LIGHT TURNED OFF. THEN, IT CAME ON VERY SOON AFTER THE INITIAL INFLATION. MY HUSBAND TOOK THE CAR TO SEVERAL TIRE PLACES, THEN FINALLY A TOYOTA DEALERSHIP TO TREAT THE PROBLEM. THE DEALERSHIP INFORMED US THAT OUR VAN WAS OUT OF ALIGNMENT AND THAT TWO OF OUR TIRES (THEY ARE OF THE "RUN-FLAT" VARIETY) WERE SEVERELY WORN, ONE EVEN PAST THE WEAR BARS. AT THAT TIME, OUR VAN HAD APPROXIMATELY 20,500 MILES ON IT. WE HAD TAKEN IT FOR REGULARLY RECOMMENDED SERVICING AT A TOYOTA DEALERSHIP IN OUR HOMETOWN, INCLUDING TWO PRIOR EPISODES OF HAVING THE TIRES ROTATED. THE MOST RECENT TIRE ROTATION OCCURRED AT THE 15,000 MILE CHECK-UP. AT THAT TIME, THE DEALERSHIP NOTED NO EXCESSIVE WEAR ON OUR TIRES. IN FEWER THAN 5,000 MILES, APPARENTLY, THE TIRES HAD WORN DOWN BEYOND WHAT IS SAFE. THE CONSEQUENCE WAS THE NEED TO BUY FOUR NEW TIRES AT THE 20,500 MILE MARK. BOTH TOYOTA MOTOR CO. AND OUR LOCAL TOYOTA DEALERSHIP INDICATED TO ME TODAY UPON INQUIRY THAT WE CAN EXPECT ONLY APPROXIMATELY 20,000 MILES FROM THESE TIRES. I AM CONCERNED THAT THESE TIRES CAN WEAR DOWN SO QUICKLY AND FAIL.*AK

2004 TOYOTA SIENNA EXPERIENCING HESITATION WHEN TRYING TO ACCELERATE. *MR THE PROBLEM WOULD OCCUR WHEN STARTING TO MOVE THE VEHICLE, WHEN THE CONSUMERS REMOVED HIS FOOT AND PLACED IT BACK ON THE THROTTLE, SEVERE HESITATION WOULD OCCUR. *SC

LOWER SIDEWALL OF DUNLOP SP 4000 DSST RUN FLAT TIRE (INSTALLED AS ORIGINAL EQUIPMENT ON 2004 TOYOTA SIENNA XLE AWD MINIVAN) WAS PUNCTURED BY A NAIL. THE VEHICLE WAS DIFFICULT TO DRIVE/HANDLE UNDER THESE CONDITIONS AND WAS BARELY ABLE TO BE DRIVEN TO A TIRE REPAIR FACILITY DESPITE THE FACT THAT VEHICLE OWNER'S MANUAL SAYS THE VEHICLE CAN BE DRIVEN UP TO 100 MILES AT SPEEDS BELOW 50 MILES PER HOUR. BASED ON THIS PRESUMPTION, TOYOTA DOES NOT EQUIP THE VEHICLE WITH A SPARE TIRE. TOYOTA ALSO RECOMMENDS CONTACTING THE DEALERSHIP FOR ASSISTANCE. THERE ARE SEVERAL PROBLEMS ASSOCIATED WITH THIS PHILOSOPHY: (I) NOT HAVING A SPARE TIRE IN THE CASE OF A PUNCTURE SUCH AS THIS HAS THE POTENTIAL TO STRAND THE DRIVER AND PASSENGERS IN A POTENTIALLY DANGEROUS SITUATION; (II) DRIVING THE VEHICLE UNDER THESE CONDITIONS CAN CAUSE FURTHER DAMAGE TO THE VEHICLE AND RISK THE SAFETY OF THE OCCUPANTS; AND (III) SOME TOYOTA DEALERSHIPS (SUCH AS OURS) ARE NOT EQUIPPED TO REPAIR AND/OR REPLACE THESE TIRES. WITH RESPECT TO THE TIRES THERE ARE OTHER PROBLEMS AS WELL: (I) THE TIRES EXPERIENCE RAPID TREAD WEAR (SEE NUMEROUS COMPLAINTS LISTED AT WWW.TIRERACK.COM) REQUIRING CONSTANT REPLACEMENT; (II) WITHOUT CONSTANT MONITORING OF THE TIRE WEAR, DRIVING THE VEHICLE BECOMES UNSAFE; (III) THE TIRES ARE GENERALLY IN SHORT SUPPLY AND IN CASES SUCH AS OURS, WHERE THE TIRE COULD NOT BE REPAIRED, VEHICLE OWNERS HAVE TO WAIT AT LEAST A WEEK TO OBTAIN REPLACEMENTS; (IV) BECAUSE OF THE EXCESSIVE TREAD WEAR, WHEN DAMAGE SUCH AS OURS OCCURS, IT BECOMES NECESSARY TO REPLACE AT LEAST TWO TIRES; AND (V) THE TIRES ARE OUTRAGEOUSLY EXPENSIVE, AVERAGING BETWEEN $200-$300 PER TIRE. *JB

I OWN A 2004 TOYOTA SIENNA XLE THAT INCLUDES A TOWING PACKAGE. THE TRAILER HITCH FOR THIS VEHICLE IS A SAFETY HAZARD BECAUSE IT HITS THE GROUND GOING OVER ANY SMALL BUMP WHEN THERE IS NO TRAILER ATTACHED, AND IT IS ONLY INCHES OFF THE GROUND WHEN A TRAILER IS ATTACHED, CONSTANTLY SCRAPING AND CAUSING SPARKS. THIS CAN BE ESPECIALLY HAZARDOUS AT GAS STATIONS WHERE THERE ARE ANY FLAMMABLE SUBSTANCES IF IT IS NECESSARY TO GO OVER ANY SMALL BUMPS AND THERE ARE SPARKS.*AK