2015 TOYOTA SIENNA Complaints

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE POWER SLIDING DOOR FEATURE WAS SWITCHED TO MANUAL PER TOYOTA'S INSTRUCTION AND HAD BEEN SINCE RECEIVING THE RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS TRAVELING WEST ON RT 202 (BUTLER BLVD) IN JACKSONVILLE, FL. MY SPEED WAS 65MPH AND I WAS IN THE MIDDLE LANE. I WAS DRIVING AND MY SON, CHRISTOPHER, WHO IS DISABLED WAS SITTING IN THE MIDDLE ROW CENTER IN HIS WHEELCHAIR WHICH WAS ANCHORED TO THE FLOOR BY FOUR TIE-DOWNS. A CAR TRYING TO PASS US IN THE OUTSIDE LEFT LANE HIT MY VEHICLE IN THE DRIVERS SIDE REAR AND CAUSED US TO SPIN IN THE ROADWAY. AFTER WE CAME OUT OF THE SPIN WE HIT THE CONCRETE BARRIER DIVIDING THE ROADWAY. MY VEHICLE WAS TOTALED WITH EXTENSIVE DAMAGE TO FRONT AND FRAME. MY SON AND I WERE SLIGHTLY INJURED BUT NOT TREATED ON THE SCENE. MY AIRBAGS DID NOT DEPLOY? NOT THE ONES IN THE FRONT OR THE SIDE AIRBAGS DID NOT DEPLOY? THIS IS A CONVERSION ACCESSIBLE VEHICLE THAT HAS BEEN ALTERED FROM THE ORIGINAL. I HAVE RE-PURCHASED THE SAME TYPE OF VEHICLE AND I WANT TO BE SURE THAT THE AIRBAGS ARE WORKING? TOYOTA HAS ALREADY PULLED THE "BLACK BOX" AND STARTED THEIR INVESTIGATION. I JUST WANT TO BE SURE THAT I GET THE "TRUE" CAUSE OF WHY THE AIRBAGS DID NOT DEPLOY?

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING A 35 MPH, AN UNKNOWN LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS IN AN UNLATCHED POSITION HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS INCLUDED IN A MANUFACTURERS RECALL RELATED TO THE DOOR LATCH THAT WAS CURRENTLY PREPARING THE REMEDY FOR THE CONDITION. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

OUR DAUGHTER-IN-LAW RECEIVED AN INTERIM RECALL NOTICE FROM TOYOTA YESTERDAY. (SAFETY RECALL G04). APPARENTLY THERE IS A POSSIBILITY THAT THE SLIDING DOOR ON THE SIENA CAN COME OPEN WHILE THE VAN IS IN MOTION ENDANGERING THE OCCUPANTS. IN THIS CASE, THE OCCUPANTS ARE OUR FOUR YEAR GRANDSON, WHO HAS DOWN SYNDROME, AND THREE YEAR OLD GRANDDAUGHTER. TOYOTA HAS DECLINED TO DISCLOSE WHETHER THERE HAVE BEEN ANY ACCIDENTS, INJURIES OR DEATHS DUE TO THIS DEFECT. THEY ARE WORKING ON A FIX BUT DO NOT HAVE A SOLUTION. TOYOTA'S RECOMMENDATION IS TO DISENGAGE THE ELECTRONIC DOORS. WE VIEWED THAT ADDITIONAL COST OPTION AS A SAFETY AND CONVENIENCE FACTOR FOR OUR DAUGHTER-IN-LAW. SURELY, A COMPANY WITH THE RESOURCES OF TOYOTA COULD COME UP WITH A FIX CONCURRENTLY WITH THIS NOTICE! MINIVANS ARE GENERALLY DRIVEN BY FAMILIES WITH CHILDREN.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) WAS RECEIVED IN DECEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE HAD NO POWER SLIDING DOOR FUNCTIONALITY AND NEEDED TO BE MANUALLY OPERATED, AS SUGGESTED BY THE MANUFACTURER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000(STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 13,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE MIDDLE ROW SEAT BEHIND THE DRIVER SIDE SHIFTED INADVERTENTLY. THE DEALER DIAGNOSED THAT THE SEATS NEEDED A BRACKET TO KEEP THEM FROM SHIFTING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION FOR THE LATCHES/LOCKS/LINKAGES. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE DRIVING UP A HILL, SMOKE ENTERED THE VEHICLE AND FLAMES APPEARED UNDER THE HOOD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE. THE FIRE EXTINGUISHED ON ITS OWN, BUT THE VEHICLE WAS DAMAGED EXTENSIVELY. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND A COLLISION CENTER TO REPAIR THE DAMAGES. THE MANUFACTURER TOWED THE VEHICLE TO A DEALER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 03/15/17*LJ *CN

VEHICLE WAS IN REVERSE BACKING OUT OF AN INCLINED DRIVEWAY INTO A CULDASAC. THE BRAKES WOULD NOT ENGAGE TO STOP THE CAR. THE DEALERSHIP TOWED THE CAR AND EXAMINED IT. THEY SAID THEIR WERE 8 CODES THAT WERE SHOWING. THE DEALERSHIP SPENT A DAY EXAMINING THE CAR. THEY TOLD US THEY FOUND NOTHING WRONG. THEY GAVE US NO PAPERWORK DETAILING WHAT THE CODES WERE OR WHAT THEY HAD DONE TO CHECK THE CAR. THEY SAID THE CAR WAS SAFE TO DRIVE.