2004 TOYOTA SIENNA Complaints

VEHICLE EXPERIENCED BRAKE FAILURE WHEN DEPRESSED AT 15 MPH. CONSUMER'S VEHICLE STOPPED WHEN IT REAR ENDED ANOTHER VEHICLE. DEALERSHIP PERFORMED A DIAGNOSTIC TEST IN WHICH NO FAILURE WAS DETECTED.*AK

2004 TOYOTA SIENNA CE -- WHEN THE AIR CONDITIONING IS ON FOR A WHILE, THE INTAKE BUTTON LIGHT IS AUTOMATICALLY ON AND THE COOL AIR FROM THE AIR CONDITIONING IS GETTING WARM . I THINK IT STARTS THE RECIRCULATION OF INTERIOR AIR AND THE COMPRESSOR IS AUTOMATICALLY OFF. THE PROBLEM IS THAT THE AIR GETTING WARMER AND THE COMPRESSOR IS STILL NOT ON AND I FEEL LIKE NO COOL AIR CONDITIONING AT ALL. AND TH INTAKE BUTTON CANNOT BE MANUALLY OFF WHEN IT IS ON AUTOMATICALLY. *MI. *AK

WHILE PARKING, ACCELERATING NO MORE THAN 5 MPH VEHICLE SURGED FORWARD. ALTHOUGH I WAS APPLYING THE BRAKE, THE CAR WOULD NOT STOP UNTIL IT RAN INTO A TREE TRUNK. I WILL BE MAKING AN APPOINTMENT WITH OAKBROOK TOYOTA IN WESTMONT, IL TO REPLACE THE BROKEN FOGLIGHT THAT OCCURRED DURING THE COLLISON AS WELL AS RESEARCH THE PROBLEM AND HOPEFULLY APPLY A FIX.*AK

I NOTICED AN ARTICLE RECENTLY ABOUT A PROBE INTO TOYOTA'S (CAMRY AND LEXUS) THAT SURGE. MY 2004 TOYOTA SIENNA SURGES FORWARD WHEN BRAKING AND THOUGH IT DOES NOT DO THIS CONSISTENTLY, IT HAPPENS EVERY SO OFTEN AND COULD POTENTIALLY CAUSE AN ACCIDENT. I HAVE REPORTED THIS TO THE DEALER AND THEY HAVE EXAMINED THE VEHICLE AND SAID THAT THERE IS NOTHING WRONG. MY PERSONAL EXPERIENCE WITH THE ELECTRONIC THROTTLE CONTROL IS THAT NOT ONLY DOES IT SURGE WHEN BRAKING, THERE IS ALSO A DELAY IN THE SIGNAL WHEN ACCELERATING THAT EITHER CAUSES AN UNSAFE DELAY IN ENTERING INTO TRAFFIC AND CAN ALSO CAUSE THE VEHICLE TO "PEEL OUT" FROM A STOPPED POSITION. I BASICALLY FEEL UNSAFE IN THIS VEHICLE, YET MY CONCERNS VOICED TO THE DEALER HAVE BEEN DISMISSED. THIS DEFECT NEEDS TO BE SERIOUSLY MONITORED IN SIENNAS AS WELL AS OTHER TOYOTAS WITH THE ELECTRONIC THROTTLE CONTROL.*AK

WHEN OUR VEHICLE WAS JUST PURCHASED, WE HAD BROUGHT IT HOME AND WAS SHOWING IT TO FAMILY WHEN OUR 2-YEAR OLD SON PULLED ON THE SLIDING DOOR HANDLE, AND THE DOOR BEGAN TO OPEN (WE THOUGHT THE CHILD LOCKS WERE ON, BUT THIS WAS NOT THE CASE). HE WAS SURPRISED AND WAS AFRAID OF FALLING OUT OF THE VAN, SO HE JUST HELD ONTO THE HANDLE. AS THE DOOR WAS OPENING, HIS HEAD THEN WAS DRAGGED BETWEEN THE SLIDING DOOR AND THE SIDE OF THE VAN. BUT THE VAN DOOR DID NOT STOP OPENING. IT JUST CONTINUED OPENING, EXERTING EVEN MORE FORCE ON OUR SON'S HEAD. FORTUNATELY WE WERE ABLE TO GRAB THE DOOR AND FORCEFULLY PULL IT BACK CLOSED BEFORE OUR SON WAS HORRIBLY INJURED. WE WERE UNDER THE ASSUMPTION THAT THE SAFETY FEATURE OF THE SLIDING DOORS WOULD HAVE STOPPED THE DOOR FROM OPENING WHEN IT FELT RESISTANCE, BUT THAT WAS OBVIOUSLY NOT THE CASE. *AK

AT 13K00MILES, OWNER NOTICED EXCESSIVE TIRE WEAR TO OUTSIDE EDGES OF BOTH STEER TIRES. TOOK TO SELLING DEALER TO HAVE ALIGNMENT CHECKED AND TIRES ROTATED. TOE IN WAS OUTSIDE SPECIFICATION. DEALER CORRECTED ALIGNMENT AND AGREED TO REPLACE 1 WORN TIRE. OWNER REPLACED OTHER AT HIS EXPENSE. AT 22K MILES, SAME TYPE OF TIRE WEAR APPARENT ON STEER TIRES AGAIN. OWNER CONTACTS TOYOTA CUSTOMER SERVICE TO COMPLAIN. TOYOTA AGREES TO REPLACE 1 WORN TIRE AND OWNER TO REPLACE THE OTHER. OWNER NOT SATISFIED WITH DECISION. VEHICLE IS OBVIOUSLY CAUSING ABNORMAL WEAR TO TIRES. AT THIS RATE, OWNER WILL BE REQUIRED TO REPLACE ALL 4 TIRES EVERY YEAR DUE TO A PROBLEM WITH THE VEHICLE. TOYOTA NOT STANDING BEHIND THEIR PRODUCT, ONLY THEIR CHECKBOOK.*AK

THE NEW MODEL YEAR 04 TOYOTA SIENNA VANS AND HIGHLANDER SUV HAVE POORLY DESIGNED AND OR MISADJUSTED DAYTIME RUNNING LIGHTS, CAUSING BLINDING GLARE TO ONCOMING DRIVERS, DRIVERS IN FRONT OF THESE VEHICLES AND PEDESTRIANS WALKING AT NIGHT. THESE EXCESSIVELY GLARING LIGHTS DISTRACT AND CAUSE EYE PAIN TO OTHER DRIVERS AND TEMPORARY BLINDNESS. THIS IS A SERIOUS SAFETY PROBLEM THAT NEEDS TO BE ADDRESSED ESPECIALLY FOR PEDESTRIANS WALKING AGAINST TRAFFIC AT NIGHT.*AK

WHILE APPROACHING A LEFT HAND TURN OFF A 4 LANE UNDIVIDED HIGHWAY I SAW A VEHICLE APPROACHING IN THE MIDDLE MOST LANE WITH ITS LEFT TURN SIGNAL ON WHICH I INTERPRETED AS A SIGN THAT THE VEHICLE WAS GOING TO MAKE A LEFT TURN WHERE I WAS ALSO TURNING. BUT IT TURNED OUT THE TURN SIGNAL MUST HAVE JUST BEEN FORGOTTEN ABOUT AND THE VEHICLE WAS INTENDING TO CONTINUE TRAVELLING STRAIGHT. BY THIS TIME I HAD ALREADY STARTED MY TURN AND WAS IN THE PATH OF THE ONCOMING VEHICLE. WHEN I REALIZED THAT THE VEHICLE WAS NOT GOING TO TURN I FLOORED THE ACCELERATOR TO GET OUT OF ITS WAY. THE SIENNA SEEMED TO SLOW DOWN VIOLENTLY AS ALL PASSENGERS IN MY SIENNA LURCHED FORWARD, AND THEN THE TRANSMISSION FINALLY SEEMED TO KICK IN AFTER WHAT SEEMED LIKE A COUPLE OF SECONDS OF SITTING HELPLESSLY IN THE PATH OF THE ONCOMING VEHICLE, WHICH HAD TO SLAM ON ITS BRAKES TO AVOID COLLIDING WITH US. THIS ACCELERATION HESITATION COULD HAVE BEEN MUCH MORE DANGEROUS IF THE OTHER DRIVER HAD NOT BEEN DRIVING DEFENSIVELY.*AK

EMAIL FM LISA DAWN JONES (KY) RE HER DEFECTIVE 2001 TOYOTA SIENNA, THE GAS TANK & RADIATOR HAVE BEEN REPLACED & THE ENGINE GELLED.*MR THE CONSUMER RECENTLY PURCHASED A 2004 SIENNA AFTER LEARNING THAT IT WAS TOTALLY REDESIGNED INCLUDING THE ENGINE. IMMEDIATELY AFTER PURCHASING THE VEHICLE THE CONSUMER HEARD THAT THERE WAS A PROBLEM WITH THE GAS TANK. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES. TO DATE THE CONSUMER HAS HAD THE GAS TANK REPLACED, THE RADIATOR REPLACED AND IS IN THE PROCESS OF HAVING THE GAS TANK REPLACED A SECOND TIME. *NM

REAR MANUAL PASSENGER DOOR IN TOYOTA SIENNA LE (8 PASSAGER) DOES NOT LATCH UNDER CERTAIN CONDITIONS ( WE HAVE NARROWED IT DOWN TO WHEN WINDOWS ARE LEFT OPENED). IN TEXAS DUE TO HEAT CONDITIONS, WINDOWS ARE LEFT OPEN DURING SPRING AND FALL SEASONS. MY DOGS HAVE BEEN STRUCK NUMEROUS TIMES BY "NON-LOCKING" DOORS AND IT HAS ALSO CAUGHT MY HAND ONCE (WHEN PARKED AT AN INCLINE). THIS IS VERY DANGEROUS AND WE HAVE INSTRUCTED OUR KIDS TO ONLY USE THE RIGHT SIDE POWER DOOR DUE TO THIS SAFETY ISSUE. DEALER HAS INDICATED THEY CANNOT FIX THE PROBLEM. FOR A VEHICLE DESIGNED FOR FAMILY USE (INCLUDING KIDS), THIS ISSUE NEEDS TO BE RESOLVED BEFORE KIDS GET HURT.*AK