2012 TOYOTA SIENNA Complaints

DRIVER'S SIDE REAR SLIDING DOOR WILL NOT LATCH SHUT WHEN CLOSING DOOR EITHER MANUALLY OF ELECTRICALLY. WHEN CLOSING FRONT LATCHES ENGAGE OF SLIDING DOOR BUT SUBSEQUENT REAR LATCHING DOES NOT ENGAGE UPON END OF CLOSING CYCLE. ONE CAN HEAR REAR OF SLIDING DOOR LOCKING MECHANISM ACTUATOR WHINE WHEN ATTEMPTING FINAL CLOSE CYCLE. AFTER THE VAN'S FAILURE TO CYCLE THE DOOR SHUT AT REAR, THEN ALSO AT REAR A DIAGNOSTIC SOUNDS A LONG BEEP WARNING SOUND AFTERWARDS. REMOVING NEGATIVE TO SEE IF THIS WOULD RESET THE DOOR IN SOME WAY ONLY SERVED TO CANCEL ALL ELECTRONIC COMMANDS TO THE DOOR TO OPEN OR CLOSE USELESS FROM ANY BUTTON (FOB, OVERHEAD CONTROL CONSOLE BUTTON, MANUAL DOOR HANDLE OPENING OR OPEN/CLOSE BUTTONS). PASSENGER (RIGHT) SLIDING DOOR UNAFFECTED. *TR

IN NOV 2013, THE BATTERY LIGHT ON THE DASHBOARD TURNED ON. WITHIN A FEW MINUTES OF THAT HAPPENING, THE VEHICLE STALLED WHILE DRIVING AND WOULD NOT MOVE AGAIN. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE DEALER DISCOVERED THAT THE CAR?S ALTERNATOR NEEDED TO BE REPLACED. IN JAN 2014, THE BATTERY LIGHT TURNED ON AGAIN, SO I DROVE THE VEHICLE BACK TO THE DEALER, WHERE THEY CLAIMED THAT THE PROBLEM WAS ONCE AGAIN WITH THE ALTERNATOR. THEY REPLACED THE SIENNA?S ALTERNATOR AGAIN. IN MAR 2014, THE BATTERY LIGHT CAME ON YET AGAIN. I BROUGHT IT INTO THE DEALER FOR A THIRD TIME, BUT THIS TIME THE DEALER CLAIMED TO BE UNABLE TO FIND ANY PROBLEMS WITH THE CAR?S ELECTRICAL SYSTEM. HE RETURNED IT TO ME WITH ADVICE TO BRING IT BACK IN IF THE PROBLEM CONTINUED. AFTER THE THIRD DEALER VISIT FOR THE BATTERY LIGHT ISSUE, WE STILL SAW THAT THE BATTERY LIGHT WOULD LIGHT UP ON SEVERAL OCCASIONS. THE DEALER MADE IT CLEAR THAT I SHOULD ONLY BRING IN THE CAR IF THE BATTERY LIGHT WAS ON SO THAT THEY COULD DIAGNOSE THE PROBLEM. HOWEVER, THE INTERMITTENT TIMES THAT IT WAS ON WOULD NOT LINE UP WELL WITH THE DEALER?S REPAIR SHOP?S SCHEDULE. I HAVE RECORDED VIDEO EVIDENCE THAT THE CAR EXHIBITS THE BATTERY LIGHT ISSUE OUTSIDE OF DEALER HOURS AND SENT IT BACK TO TOYOTA. I HAVE TRIED TO CONTACT TOYOTA THROUGH BOTH THE DEALER AND DIRECTLY. I HAVE EVEN FILED A CLAIM THROUGH CALIFORNIA'S LEMON LAW. TOYOTA DENIED MY CLAIM, SAYING THAT THEY CONFORMED MY VEHICLE TO THE TERMS OF THE WARRANTY WITHIN A REASONABLE NUMBER OF OPPORTUNITIES. DESPITE THIS, THE PROBLEM PERSISTS. IT HAS BEEN OVER HALF A YEAR SINCE THE PROBLEM STARTED, AND I STILL DO NOT KNOW IF MY VEHICLE IS SAFE TO DRIVE IN. I FEAR THAT ONE DAY IT MAY STALL AGAIN WITHOUT WARNING WHILE DRIVING ON THE ROAD AND PUT MY LOVED ONES AND MYSELF IN DANGER. TOYOTA'S HANDLING OF THE SITUATION HAS BEEN SLOW AND PUTS MY FAMILY'S SAFETY IN DANGER. *TR

BRAND NEW TOYOTA SIENNA. THE MOONROOF/SUNROOF KEEPS LEAKING. BEEN TO THE DEALER MULTIPLE TIMES AND WHEN WE COME BACK THE ADVISER ALWAYS TELLS US THE VAN WON'T LEAK ANYMORE ONLY TO FIND OUT THE NEXT TIME IT RAINS, THE CAR LEAKS AGAIN. WE DON'T KNOW EXACTLY WHEN THIS STARTED HAPPENING( WE GUESSED IT LEAKED A LONG TIME AGO DUE TO THE RUSTED PARTS AROUND THE GLASS) SINCE NO ONE REALLY SITS IN THE BACK. THE DEALER ALREADY REPLACED THE GLASS AND THE RUBBER SEALS AROUND IT. *TR

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, AN UNKNOWN OBJECT FRACTURED THE WINDSHIELD AND GLASS SHATTERED ALL OVER THE CONTACT. THE CONTACT ALSO STATED THAT THERE WAS A TWO FEET WIDE CRACK ON THE OUTSIDE LAYER OF THE WIND SHIELD, HOWEVER THE INSIDE LAYER OF THE GLASS WAS SHATTERED. THE POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

WHEN BRAKING AT NORMAL SPEEDS ON THE ROAD OR THE FREEWAY, THE CAR VIBRATES/SHAKES. ACCORDING TO THE DEALERSHIP THE ROTORS ARE WARPED. AT 12,000 MILES, THIS SEEMS TO BE AN UNDER-ENGINEERED PART ON THIS HEAVY VAN, WHICH APPEARS TO BE UNCORRECTED ON THE NEWER MODEL (2013 AND 2014) AS WELL. THE REPAIRS ARE NOT COVERED UNDER WARRANTY. THE ONLY OTHER OPTION IS TO INSTALL AFTERMARKET HEAVY-DUTY ROTORS, AN EXPENSE THAT THE CONSUMER SHOULD NOT HAVE TO PAY. *TR

WE FIRST ENCOUNTERED A PROBLEM IN WHICH THE AUTOMATIC SLIDING DOOR WOULD NOT FUNCTION TO OPEN OR CLOSE AUTOMATICALLY BUT IT STILL WORKED MANUALLY. ABOUT A WEEK LATER THE REAR LATCH OF THE PASSENGER SLIDING DOOR BECAME STUCK IN THE LOCK POSITION THUS NOT ALLOWING THE DOOR TO FULLY CLOSE. I TOOK THE VEHICLE TO MY MECHANIC WHO GREASED THE LATCH AND ALLOWED IT TO FUNCTION PROPERLY HOWEVER THE DOOR WOULD STILL ONLY OPEN AUTOMATICALLY BUT WOULD OPEN OR CLOSE MANUALLY JUST FINE. DURING THIS TIME THERE WERE 3 INSTANCES WHEN THE DOOR WOULD AUTOMATICALLY OPEN WITHOUT HUMAN INTERVENTION BUT WHILE WE WERE DRIVING DOWN THE HIGHWAY WITH CHILDREN IN THE REAR SEATS. TOYOTA AGREES THIS IS A MAJOR SAFETY ISSUE BUT WILL ONLY SPLIT THE $1,200 BILL WITH US. BASED ON THE FACT THEY ARE WILLING TO HELP PAY FOR THE REPAIR OUT OF WARRANTY PROVES THEY ARE AWARE OF THE ISSUE YET FAIL TO ISSUE A RECALL AND PUT ARE WILLING TO RISK LIVES ESPECIALLY CHILDREN'S LIVES TO SAVE FACE. *JS

2012 TOYOTA SIENNA HAD TWO FRONT-WHEEL BLOWOUTS IN LESS THAN ONE YEAR. TIRES HAD LESS THAN 25,000 MILES IN BOTH INSTANCES. *TR

2012 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE STARTED TO STALL. THE MORE SHE ATTEMPTED TO ACCELERATE, THE SPEEDOMETER CONTINUED TO DECREASE. SHE WAS ABLE TO PULL OFF TO THE SHOULDER. HER HUSBAND ATTEMPTED TO RE-START THE VEHICLE, BUT NOT HAPPENED. THE VEHICLE WAS TOWED TO THE DEALER. HOWEVER, A COMPUTER DIAGNOSTIC DID NOT REVEAL A PROBLEM. SEVERAL DAYS LATER, THE VEHICLE STALLED AGAIN. SHE MANAGED TO RE-START THE VEHICLE, AND DROVE IT TO THE DEALER. AFTER HAVING THE VEHICLE FOR SEVERAL DAYS, THE DEALER WAS STILL UNABLE TO FIND A PROBLEM. THE VEHICLE WAS RETURNED TO THE CONSUMER. HOWEVER, IT STALLED AGAIN, AND IT WOULDN'T RE-START. THE VEHICLE STALLED AGAIN, FOR THE 4TH TIME.*JB THE CONSUMER STATED THE TECHNICIANS QUICKLY FOUND THE PROBLEM, WHICH WAS A FAULTY WIRE LEADING TO THE FUEL PUMP. UPDATED 05/20/14

2012 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO IMPROVE VISIBILITY AND SAFETY OF THE AUTOMOBILE INDUSTRY. *SMD THE CONSUMER STATED DUE TO THE TECHNOLOGY FEATURES MOUNTED ON THE REAR VIEW MIRROR, IT IS MORE DIFFICULT TO ADJUST IT. THE CONSUMER WOULD LIKE TO HAVE A VEHICLE WITHOUT A REAR VIEW MIRROR MOUNTED ON THE WINDSHIELD. *JB

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE FAILED TO DECELERATE. THERE WAS A SUDDEN AND RAPID INCREASE IN ACCELERATION. THE VEHICLE WAS DRIVEN OFF THE ROADWAY WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 03/20/14*LJ UPDATED 03/21/2014 *JS THE CONSUMER STATED AS TRAFFIC BEGAN TO SLOW DOWN, HE DISCOVERED THE VEHICLE WOULD NOT SLOW DOWN, WHEN HE APPLIED THE BRAKE. UPDATED 04/03/14