2004 TOYOTA SIENNA Complaints

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S DOOR HINGE FAILED TO KEEP THE DOOR OPEN WHEN GETTING IN AND OUT OF THE VEHICLE. THE FAILURE CAUSED THE DOOR TO CLOSE OR SWING OPEN ABRUPTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. UPDATED 5/26/15*CN

I WAS MAKING A RIGHT HAND TURN FROM A HIGHWAY ONTO A SIDE STREET; MY PASSENGER SIDE FRONT TIRE AND HUB CAP SCRAPED THE CURB WHEN THE STEERING SUDDENLY BECAME STIFF, MAKING THE TURN DIFFICULT. THE STEERING FLUID LEVEL WAS CHECKED AND WAS WITHIN THE NORMAL RANGE; WE TOPPED IT OFF ANYWAY, IN CASE THAT WAS AN ISSUE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE FOR MONTHS AND THE DEALER REMOVED THE SPARE TIRE CARRIER AS A TEMPORARY ADJUSTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I'M MERELY DOCUMENTING THAT FROM THE MOMENT MY REAR DOOR STRUTS WERE REPLACED IN 2012 DUE TO A RECALL, THEY HAVE NOT WORKED WELL. THEY CONTINUE TO GET WORSE. NOW IN COLD WEATHER, THEY ARE UNABLE TO KEEP THE DOOR UP AT ALL. APPARENTLY THERE IS NO RECALL TO FIX THE BOTCHED INITIAL RECALL.

DRIVER SIDE DOOR'S STARTED MAKING A POPPING NOISE AROUND 2012, WITH ONLY 60,095 MILES ON THE VEHICLE. THE DOOR BECAME UNWIELDY AND DID NOT "CHECK" ITSELF WHEN OPENING AND CLOSING, WHICH RESULTED IN BRUISED LEGS, BUT NO SERIOUS INJURIES (THUS FAR). MY LOCAL TOYOTA DEALER IN PUYALLUP, WA INDICATED IT WOULD COST $2000 TO REPLACE THE DOOR. I OPTED TO HAVE A WELD PERFORMED ON THE DOOR FOR $200 BY A CERTIFIED AUTO BODY REPAIR SHOP. THE WELD HELD UNTIL JUST RECENTLY (CIRCA 2/2015), AND THE ISSUES RESURFACED. ONCE AGAIN, THE DOOR IS UNWIELDY AND DOESN'T "CHECK" ITSELF WHEN OPENING AND CLOSING, RESULTING IN BRUISED LEGS AND SAFETY & PROPERTY CONCERNS. I DID SOME INTERNET RESEARCH INTO THIS PROBLEM AND, UNBEKNOWNST TO ME, TOYOTA HAD OFFERED A "WARRANTY ENHANCEMENT" FOR THIS ISSUE. THIS IS DOCUMENTED IN TOYOTA TECHNICAL SERVICE BULLETIN TSBNV003-07. HOWEVER, I NEVER RECEIVED ANY NOTIFICATION OF THIS WARRANTY ENHANCEMENT FROM TOYOTA. I AM FASTIDIOUS ABOUT PROCESSING & SAVING PAPERWORK OF THIS KIND. WE ARE THE ORIGINAL OWNERS OF THE VEHICLE AND HAVE NOT MOVED SINCE THE VEHICLE PURCHASE DATE. MOREOVER, OUR TOYOTA DEALERSHIP FAILED TO MAKE MENTION OF THE WARRANTY ENHANCEMENT AS WELL, WHEN WE ASKED FOR A QUOTE TO REPAIR THE PROBLEM. I CALLED TOYOTA CORP TODAY, AND IT IS UNWILLING TO EXTEND THE WARRANTY ENHANCEMENT ANY FURTHER TO ADDRESS THIS SPECIFIC ISSUE. IT SEEMS THAT WE DIDN'T USE THE CAR OFTEN ENOUGH FOR THIS DEFECT TO BECOME MANIFEST DURING THE ENHANCED WARRANTY PERIOD. NOR WERE WE EVER NOTIFIED OF THE PROBLEM BY TOYOTA CORP. THE SALIENT POINT HERE IS... IT DOESN'T SEEM RIGHT THAT A CONSUMER IS BURDENED WITH A COSTLY REPAIR FOR AN ADMITTED AND OBVIOUS SAFETY DEFECT THAT IS A POTENTIAL SOURCE OF INJURY TO PERSONS AND PROPERTY, AS A CONSEQUENCE OF "LIGHT VEHICLE USE" AND INSUFFICIENT COMMUNICATION BY TOYOTA. *TR

WHILE DRIVING 55 MPH ON A STRAIGHT STRETCH OF ROAD, THE CAR CAREENED TO THE RIGHT AND THE AUTOMATIC BRAKING SYSTEM SUDDENLY BECAME ENGAGED AND OUR CAR WAS FORCED TO STOP ON THE SIDE OF THE ROAD. AFTER TURNING OFF THE CAR AND RESTARTING, THE PROBLEM APPEARED TO BE A SINGULAR INCIDENT. HOWEVER, ABOUT ONE YEAR LATER, ON MARCH 27TH, 2015 A SIMILAR OCCURRENCE HAPPENED BUT AT ONLY 25 MPH. THE CAR, HOWEVER, WAS NOT DRIVABLE. AFTER DRIVING ABOUT 25 FEET, THE TRACTION LIGHT CAME ON, THE SIGNAL SOUNDED AND THE CAR BRAKES BEGAN TO PUMP AS THOUGH THE CAR WAS SKIDDING. AS THE CAR SLOWED ALMOST TO A STOP, STEPPING ON THE BRAKE MANUALLY STOPPED THE SIGNAL AND THE LIGHT , AS WELL AS, THE ABS SYSTEM TEMPORARILY ALLOWING THE CAR HAD DRIVEN A SHORT DISTANCE. AFTER ANOTHER 25 FEET, THE TRACTION LIGHT WENT ON AGAIN, THE WARNING BELL WENT OFF AND THE ABS SYSTEM WAS ACTIVATED AGAIN. THIS CONTINUED FOR A SIGNIFICANT DISTANCE BEFORE I DETERMINED THAT THE CAR COULD NOT BE DRIVEN WITHOUT A SIGNIFICANT ACCIDENT OCCURRING. UNFORTUNATELY IN THE FIRST INCIDENT, WE WERE ALMOST STRUCK FROM BEHIND BY A CLOSELY FOLLOWING VEHICLE. IN THE SECOND CASE, THE SAME NEARLY OCCURRED AS I TRIED TO EXIT ONTO A ROADWAY. *TR

AFTER OPENING THE REAR DRIVER SLIDER, THE DOOR WOULD NOT LATCH CLOSED.... CAN NOT GET THE DOOR TO STAY CLOSED.. BROUGHT IT IMMEDIATELY TO A DEALERSHIP, THEY GOT IT TO LATCH, BUT DRIVING HOME THE SLIDER COMPLETELY OPENED. THANKFULLY ONE OF MY CHILDREN WERE NOT IN THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/12/15*CN

AT VARYING RATES OF SPEED, ON DRY ROADS, MY VAN'S VSC AND TRACTION CONTROL ICONS WILL ILLUMINATE ON THE DASH, THE ACCELERATION WILL CEASE AND THE BRAKES WILL PUMP 2-4 TIMES, AND THE STEERING WILL STICK. ORIGINALLY, THIS OCCURRED ONLY ON ROADS THAT CURVED HOWEVER THE FREQUENCY OF OCCURRENCE IS INCREASING AND IT NOW OCCURS ON STRAIGHT ROADS AS WELL. *TR

DRIVER SIDE DOOR WELD HAS FAILED ON THE HINGE. THIS CAUSES THE DOOR TO EXTEND BEYOND THE INTENDED RANGE OF MOTION. *TR