2004 TOYOTA SIENNA Complaints

View complaints related to 2004 TOYOTA SIENNA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,990 complaints submitted for the 2004 TOYOTA SIENNA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 TOYOTA SIENNA
    - COLONIA, NJ

    TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE TRUNK DOOR FAILED TO STAY IN PLACE, IMPACTING THE CONTACT ON THE HEAD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 TOYOTA SIENNA
    - PLANO, TX

    THE FRONT PASSENGER SEAT BELT GOT STUCK IN LOOSE CONDITION SO IT IS UNSAFE FOR ANYONE TO SIT IN THE FRONT PASSENGER SEAT. *TR

    Source: NHTSA WEB SITE
  • 2004 TOYOTA SIENNA
    - MILTON, FL

    THE METAL CORD THAT IS PART OF THE AUTOMATIC DOOR MECHANISM FRAYED. THIS MORNING, THE DOOR WOULD TRY TO AUTO CLOSE BUT IT GOT HUNG UP AND RETURNED TO FULL OPEN POSITION. WE TURNED OFF THE AUTOMATIC DOOR FEATURE AND ATTEMPTED TO MANUALLY CLOSE THE SLIDING DOOR. WHEN MY HUSBAND TRIED TO CLOSE IT MANUALLY, THE ROLLERS IN THE TRACK HIT THE DAMAGED PART IN THE WIRE, THE SLIDE PUSHED OUT OF THE TRACK BREAKING THE WINDOW OUT THAT IS POSITIONED JUST IN FRONT OF THE TRACK THAT THE SLIDE ROLLS IN. THE SLIDING DOOR WAS HANGING OFF THE VEHICLE IN A 45 DEGREE ANGLE AND THE DRIVER SIDE REAR QUARTER WINDOW WAS SHATTERED ALL OVER INSIDE AND OUTSIDE OF THE VAN. MY HUSBAND AND I BOTH GOT CUTS ON OUR HANDS FROM BROKEN GLASS WHILE WE PUT THE SLIDING DOOR BACK ON ITS TRACK AND COVERED THE WINDOW OPENING TO PROTECT IT FROM THE WEATHER. THERE IS GLASS IN MY BABY'S CAR SEAT, STROLLER, AND BACK SEAT WHERE MY OLDER CHILDREN NORMALLY SIT. AFTER I PURCHASED THE SIENNA I CHECKED THE REVIEWS ONLINE AND THIS FRAYED WIRE ON THE AUTOMATIC DOORS SEEMED TO BE A RECURRING PROBLEM THAT TOYOTA HAS KNOWN TO BE A DEFECT BUT HAS NOT ISSUED A RECALL FOR BECAUSE NO INJURIES HAVE BEEN REPORTED. I WAS VERY THANKFUL THAT MY CHILDREN WEREN'T IN THE VEHICLE AT THE TIME THAT THIS ALL OCCURRED BECAUSE WHOEVER WAS IN THE BACK SEAT AS WELL AS IN THE CAR SEAT NEAR THE SLIDE DOOR WOULD HAVE BEEN HURT BY THE SHATTERED GLASS. I CALLED THE LOCAL TOYOTA DEALERSHIP AND I WAS TOLD THAT THIS IS NOT AN ISSUE THEY SEE OFTEN AND ALL THE REVIEWS I READ ONLINE WERE FALSE. I WAS TOLD I WOULD HAVE TO BRING IT IN TO THE DEALERSHIP TO ASSESS THE DAMAGES AND REPAIR IT AT MY EXPENSE. WE HAVE NO OPTION BUT TO LEAVE THE AUTOMATIC DOOR FEATURE TURNED OFF AND USE THE DOOR MANUALLY NOW THAT MY HUSBAND HAS BEEN RETURNED TO ITS TRACK. THE GLASS WILL BE REPLACE AT OUR EXPENSE ON 9/19/14. *TR

    Source: NHTSA WEB SITE
  • 2004 TOYOTA SIENNA
    - SUISUN, CA

    TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE MOVED FORWARD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT FAILED. THE CONTACT STATED THAT THE VEHICLE WAS STUCK IN SECOND GEAR EVEN THOUGH THE INSTRUMENT PANEL READ THAT THE VEHICLE WAS IN PARK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. UPDATED 10/09/14*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 TOYOTA SIENNA
    - SAN RAFAEL, CA

    IN THIS INITIAL INCIDENT, I WAS TRAVELING ON A CURVY ROAD AT POSTED SPEED LIMIT OF 30MPH. MY VEHICLE SUDDENLY SLOWED, AS IF I WAS APPLYING THE BRAKES, WHICH I WAS NOT, AND MY STEERING WAS COMPROMISED. IN ADDITION THE VSC INDICATOR AND SYMBOL FLASHED ON MY DASHED AND BEEPED. THE ROAD WAS DRY. THIS HAS OCCURRED 10+ TIMES SINCE. I HAVE BROUGHT IT TO MY MECHANIC, WITHOUT TURNING THE ENGINE OFF AFTER THE OCCURRENCE SO THAT HE COULD "READ" THE COMPUTER BUT THERE IS NO EVIDENCE AVAILABLE. WE HAVE BROUGHT IT TO THE TOYOTA DEALER. THEY "REBOOTED" THE SENSORS AND SAID IT SHOULD BE FINE. IT HAS CONTINUED TO HAPPEN, ON THE FREEWAY GOING UPHILL AT 55 MPH, GOING DOWNHILL AT 60 MPH AND HAS BEEN CLOSE TO CAUSING A REAR END COLLISION EACH TIME. *TR

    Source: NHTSA WEB SITE
  • 2004 TOYOTA SIENNA
    - FAIRFAX, VA

    2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER ASSEMBLY RECALL. *SMD THE CONSUMER STATED WHEN HE LOOKED UNDER THE VEHICLE, HE DISCOVERED THE ASSEMBLY WAS BADLY CORRODED. THIS OCCURRED DESPITE THE FACT, HE HAD TAKEN THE VEHICLE TO THE DEALER ON MULTIPLE OCCASIONS, SINCE 2010, AND THEY USUALLY RECOMMENDED $2000 TO $4000 WORTH OF UN-NEEDED REPAIRS, WHILE IGNORING A CLEARLY VISIBLE SAFETY ISSUE. *JB

    Source: CONSUMER LETTER
  • 2004 TOYOTA SIENNA
    - HARVEY, LA

    TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 20 MPH, THE VEHICLE AUTOMATICALLY SHIFTED INTO REVERSE WHEN THE CONTACT APPLIED THE ACCELERATOR PEDAL. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE BACKWARDS AND ENGAGE THE EMERGENCY BRAKE IN ORDER TO SHIFT THE VEHICLE INTO PARK. THE DEALER STATED THAT THERE WAS A FRACTURED CABLE LINKAGE. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 TOYOTA SIENNA
    - PHILADELPHIA, PA

    ON CLEAR, DRY PAVEMENT AT MODERATE (50MPH -60 MPH) HIGHWAY SPEEDS, THE TRACTION CONTROL HAS UNEXPECTEDLY ENGAGED. THIS HAS OCCURRED MULTIPLE TIMES ON BOTH SLIGHT BANKING TURNS AND ON STRAIGHT SECTIONS OF ROADWAY. PREVIOUS TO EACH INCIDENT THE VEHICLE WAS UNDER PREDICTABLE DRIVER CONTROL WITH NO SUDDEN STEERING CHANGES; YET THE TRACTION CONTROL ACTIVATED CAUSING SUDDEN BRAKING, DIFFICULTY STEERING, AUDIBLE ALARM SOUNDS, AND DASHBOARD TRACTION CONTROL LIGHT ILLUMINATION. THE VEHICLE IS DIFFICULT TO CONTROL DURING THE 5- 10 SECOND DURATIONS. CONTINUED SAFE DRIVING CAN ONLY BE DONE BY MANUALLY DISENGAGING THE TRACTION CONTROL SYSTEM. I NOTE THAT TIRES WERE RECENTLY REPLACED AND FRONT END WHEEL ALIGNMENT WAS PERFORMED. *TR

    Source: NHTSA WEB SITE
  • 2004 TOYOTA SIENNA
    - BELLE MEAD, NJ

    WHEN OPEN OR CLOSE THE DRIVER SIDE FRONT DOOR, THERE IS A LOUD POPPING SOUND. THE WELD-ON HINGE BETWEEN THE DOOR AND THE BODY IS BROKEN. TOYOTA DEALERSHIP INFORMED US THAT THE PROBLEM WILL DETERIORATE IN THE COMING DAYS. THE DOOR WILL SWING FREELY WHEN OPEN, POTENTIALLY HIT PEOPLE AND OTHER CARS NEAR BY. THE WINDOW ON THE DOOR MAY GET STUCK AND NOT ABLE TO BE OPENED OR CLOSED. TOYOTA WAS AWARE OF THIS PROBLEM AS EARLY AS 2007. IT ISSUED TWO WARRANTY EXTENSIONS BUT TOLD THE OWNERS TO KEEP THE WARRANTY LETTER IN FILE IF THE PROBLEM DID NOT OCCUR. I FOLLOWED TOYOTA'S INSTRUCTION AND KEPT MY WARRANTY EXTENSION IN FILE SINCE THE SYMPTOM IN MY CAR DID NOT OCCUR AT THE TIME. HOWEVER, WHEN THE PROBLEM DID OCCUR LAST MONTH, TOYOTA REFUSED TO HONOR IT, CLAIMING THE WARRANTY HAS EXPIRED AND I AM NO LONGER COVERED. THEY DID OFFER $350 TOWARDS THE REPAIR BUT I WOULD LIKE TO GET YOUR HELP TO COVER THE FULL REPAIR COST. THIS IS A CRYSTAL CLEAR CASE OF A PROBLEM CAUSED BY AN INHERIT MANUFACTURE DEFECT. TOYOTA SHOULD HAVE ISSUED AN UNCONDITIONAL RECALL AND FIXED IT FOR ALL IMPACTED CUSTOMERS BECAUSE OF ITS SAFETY CONSEQUENCES. INSTEAD, THEY KEPT EXTENDING THE WARRANTY, HOPING OLDER CARS EXPIRES BEFORE THIS PROBLEM WAS UNCOVERED. PLEASE NOTE THAT THIS IS A WELL KNOWN PROBLEM AND OTHER SIENNA CUSTOMERS HAVE DESCRIBED THE SAME PROBLEM AND SYMPTOMS THAT MY DEALERSHIP DESCRIBED (SEE HTTPS://WWW.FACEBOOK.COM/PAGES/TOYOTA-SIENNA-VAN-DOOR-WELD-ISSUE-CREATING-POPPING-NOISE/101820339938012)

    Source: NHTSA WEB SITE
  • 2004 TOYOTA SIENNA
    - MASA, AZ

    TL * THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR HINGE RESISTER FAILED AND CAUSED THE DOOR TO SWING FULLY OPEN. THE DEALER STATED THAT THE ENTIRE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE