2011 TOYOTA SIENNA Complaints

View complaints related to 2011 TOYOTA SIENNA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2011 TOYOTA SIENNA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 TOYOTA SIENNA
    - SOUTHSIDE, AL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/16/17*LJ UPDATED 02/21/17.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA SIENNA
    - DERAVALE, WA

    TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA SIENNA
    - FRISCO, TX

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA SIENNA
    - TALLAHASSEE, FL

    LETTER TO THE ADMINISTRATOR REGARDING THE SAFETY RECALL ON THEIR 2011 TOYOTA SIENNA; SEEKING REIMBURSEMENT ON UNREASONABLE OUT-OF-POCKET EXPENSES THAT THEY INCURRED WHICH ARE THE DIRECT RESULT OF THIS RECALL. *SMD THE CONSUMER REFERENCED THE AIR BAG RECALL. *JB

    Source: FORWARDED FROM A CONGRESSIONAL OFFICE
  • 2011 TOYOTA SIENNA
    - DEBARY, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/10/2017*CT UPDATED 01/11/17.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA SIENNA
    - SIMI VALLEY, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 11V560000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA SIENNA
    - ATLANTA, GA

    TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 11V560000 (EQUIPMENT); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT. UPDATED 01/06/17*LJ UPDATED 01/23/17

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA SIENNA
    - SAN ANGELO, TX

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA SIENNA
    - COLDWATER, OH

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA SIENNA
    - WOODLAND HILLS, CA

    WE PURCHASED A 7 PASSENGER TOYOTA SIENNA IN 2011. WE STILL HAVE A LOAN ON THIS VEHICLE. IN OR ABOUT THE SUMMER OF 2016, WE RECEIVED A RECALL NOTICE FROM TOYOTA WITH THE ADDRESS AND PHONE NUMBER LISTED ABOVE. AMONG OTHER INFORMATION, IT STATES "UNTIL THE REMEDY BECOMES AVAILABLE WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT." IN THE FAQ, IT STATED, THAT TOYOTA WILL PROVIDE A LOANER VEHICLE FOR THOSE CUSTOMERS WITH VEHICLES CURRENTLY UNDER RECALL. IN ANOTHER PORTION OF THE LETTER, IT STATES THAT CA IS IN ZONE 1 AND THAT OUR VEHICLE IS IN ZONE A OF THE RECALL, THE MOST DANGEROUS AREA WITH RESPECT TO THE SAFETY OF THE RECALL. WHEN WE CONTACTED TOYOTA FOR A LOANER VEHICLE, THEY OFFERED A 5 PASSENGER TOYOTA CAMRY. THEY ALSO STATED WE COULD HAVE A 7 PASSENGER SIENNA IF WE PAID AN ADDITIONAL $500 A MONTH. WE TOLD THEM THIS WAS UNACCEPTABLE AS WE PURCHASED (AND ARE STILL PAYING TOYOTA FOR) A 7 PASSENGER VEHICLE. WE ESCALATED THIS NUMEROUS TIMES INCLUDING TO THE BBB AT WHICH TIME THEY SUDDENLY SAID THIS WAS A TEXAS COMPANY AND THAT THEY WOULD NOT BE OFFERING ANY ADDITIONAL REMEDY. WE WOULD LIKE A REPLACEMENT VEHICLE AT NO EXTRA CHARGE. PLEASE NOTE THAT THERE IS NO TIMELINE FOR THE RECALL SO THEY ARE SAYING INDEFINITELY THAT WE CANNOT USE THE CAR AS THEY SOLD IT TO US.

    Source: NHTSA WEB SITE